JUDITH ROBINSON

1492 ESTERBROOK AVE

RAHWAY, NEW JERSEY 07065
908-313-5654
jrd23e64@westpost.net

Objective
Seeking a position in a team environment where I can utilize my strong backgroun
d in sales and leadership skills to maximize volume and profits through effectiv
e management, development of staff and execution of company programs, policies a
nd procedures.

Work Experience

Selling and Service Manager

6/2009 a" present- Saks Fifth Avenue OFF 5th, Elizabeth, New Jersey
Responsible for building sales volume, establishing and, maintaining
customer relationships, creating effective teamwork among associates,
and developing sales associate's talent through consistent coaching
opportunities. Maximized department volume in accordance with all
store and, company goals, policies, and procedures. Ensured a
professional selling environment through the development of sales
professional.
Department Manager
10/2007 a" 1/2009 a" Lord & Taylor, Woodbridge, New Jersey
Drove sales by delivering exceptional customer service standards by
mentoring and motivating sales team daily. Recruited, selected,
developed, and trained store personal on proper store operations and
procedures. Appraised subordinates on positive performance and
administered formal performance evaluations.

General Manager
3/2006 a" 10/2007 - Ralph Lauren, Flemington, New Jersey
Managed an $8 million dollar clothing store as well as the $2
million dollar RL home store. I was responsible for achieving
double-digit comp every month. Recruited and trained high-level
talent for managers and sales associates. Decreased inventory shrink
from a 1.40% to a 0.61%. Managed a staff of 7 managers and 50 sales
associates. Maintained visual standards. Achieved stores quantitative
measure of performance in sales volume, Units per transactions, sales
per hour and payroll expenses.
 Site Manager
7/2000 a" 3/2006 - Casual Corner, Elizabeth, New Jersey
*
Motivated management and staff to meet and exceed sales plan,
propose action plans for increasing sales. Coordinated store contest.
Ensured proper staffing by proactively recruiting and retaining
associates, encourage Associate development through disciplined use
of store training programs, motivate staff to achieve goals by
providing regular feedback and coaching. Handled store operations
which includes ensuring efficient use of payroll dollars by utilizing
effective scheduling practices, maintain and control all expenses,
responsible for merchandising and marketing. Acted as a role model by
establishing a positive professional sales and profit-oriented
atmosphere.

Store manager
9/1997 - 7/2000 - Ann Taylor, N.Y and N.J
Sales, Human Resources, Operations, merchandising and marketing

6/1981 Queensboro College, Queens, N.Y Major - Liberal Art