Mar Tech Hardware Software Networking Requirements

MarTech Systems, Inc.
2009 Hardware - Software – Networking Requirements
Requirements
It is important to note that the MarTech Systems, Inc. 2009 applications do not
require resources as indicated below.
There will be new applications released in the future that will have
hardware and software requirements that supersede the requirements
discussed in this document.
The below specifications are based upon Microsoft’s suggested requirements, and
MarTech Systems, Inc. experience in working with our client base.
The resources below are not dictated by MarTech Systems, Inc.

applications. Rather, the resources below are dictated by what MarTech
Systems, Inc. believes are the minimum requirements to operate the below
operating systems in our clients environments.
Administrative access is required to complete the installation.
** This information is subject to change due to the extremely rapid

pace of the computer hardware and software markets. **
MarTech Systems, Inc. applications are not supported on the following

Microsoft operating systems:
MS DOS All Versions

Windows 3.x All Versions
Windows 95 All Editions
Windows Millennium
Windows 98
Windows 98 Second Edition
Windows 2000 Professional
Pentium III 800MHz processor or better

Memory
384mb memory minimum available
512mb memory suggested available
1.5 gigabyte (GB) of available hard disk space
400MB of free space for installations only
NTFS file system recommended
Video
Super VGA (1024 × 768) resolution
16-Bit video adapter minimum
32-Bit video adapter recommended
MarTech Systems, Inc. 1 3/18/2009

Keyboard
Mouse or compatible pointing device
17” Monitor highly recommended
CD-ROM or DVD drive
A CD-R or CD-RW drive is highly recommended for backups
3.5-inch high-density floppy disk drive
Service pack 4 required
Highly recommend all additional Microsoft security and operating systems
patches be installed.
Windows XP Home

Memory
Video
Keyboard
CD-ROM or DVD drive
Service pack 2 highly recommended
MarTech Systems, Inc. suggests that end users evaluate the differences
between XP Professional and XP Home. There are differences that might
limit network connectivity and growth in XP Home.
Windows XP Professional

Memory


Video
Keyboard
CD-ROM or DVD drive
Service pack 2 highly recommended
Windows Vista
Before your purchase your Vista operating system, it is highly

recommended that you review the information at the end of this
document in regards to selecting your Vista operating system!
1 GHz 32-bit (x86) or 64-bit (x64) processor

Memory
1gb memory suggested
40 gigabyte (GB) hard disk
15 gigabyte (GB) of available hard disk space minimum
Video
DirectX 9 - Class GPU
Windows Aero Capable
WDDM Driver Support
Pixel Shader 2.0 Support
128MB Video Memory
Keyboard
CD-ROM or DVD drive
DVD-Rom Drive suggested


Other Issues
When using Facilities Management or Schedule Book on a Windows XP

based system, a Classic Desktop Theme is required until approximately
year end 2009.
MarTech Systems, Inc. highly recommends that end users establish

procedures to insure the following:
All Microsoft critical software updates and security updates are

reviewed and applied on a regular basis.
Antivirus software such as Symantec Antivirus is installed on all

systems.
Procedures are in place to insure antivirus software updates

and updated virus definitions are reviewed and applied on a
regular basis.
Procedures be established to insure systems are inspected for

Spyware and Adware on a regular basis.
MarTech Systems, Inc. highly recommends that procedures be in

place to see that all MarTech Systems, Inc. application data is
backed up on a regular basis. Some recommended methodologies
include:
ZIP Drives
CD-RW Drives
DVD-RW Drives
USB Flash Drives
Tape Drives
Network Shares
It is critical that clients know where their data resides and

how to backup and restore their data as necessary.
It is the client’s responsibility to insure their data is

properly backed up on a regular basis.

MarTech Systems, Inc. assumes no liability if a

client’s data is not backed properly, or can not be
restored as required.
MarTech Systems, Inc. applications do require a printer. It is

recommended that a high quality brand name printer be purchased, such as
an HP Laser Jet.
MarTech Systems, Inc. does require that a default printer be

defined. If the client does not have a printer, just define a simple
printer, such as an HP LaserJet 4 on LPT1: and configure it as the
default printer.
The Folio Box Office Management application does require very

specific printers to print tickets and receipts.
MarTech Systems, Inc. does sell and support the printers

required for the application.
If the client elects to purchase these printers from

other sources, it will be necessary to contact
MarTech Systems, Inc. for the required
configuration information and drivers.
The Folio Box Office Management application does require specific

hardware and software to automatically process credit card transactions.
MarTech Systems, Inc. does sell and support the required hardware
and software for the application.
If the client elects to purchase this hardware and software

from other sources, the below requirements must be
complied with:
Contact MarTech Systems, Inc. prior to your

purchase to verify the hardware and software you
are considering purchasing is supported by
Contact MarTech Systems, Inc. prior to your

purchase for the required configuration information
and drivers.
Most MarTech Systems, Inc. applications have options that use Microsoft
Office applications.

Microsoft Office 97 requires service release 1.

Microsoft Office 2000 requires service release 1a.
Microsoft Office XP requires service pack 3.
Microsoft Office 2003 requires service pack 2.
Considerations for Folio Box Office, Facilities Management, and Schedule

Book.
It is highly recommended that the video adapter and monitor

support SVGA or higher graphic resolution of 1024 x 768 with a
minimum of 16-bit graphics.
It is highly recommended that a 17” monitor be used.
Networking Requirements
MarTech Systems, Inc. applications will work in a peer to peer and client server
networking environment.
Note: Implementing Microsoft Vista in a peer to peer environment will

require special consideration and instructions from MarTech Systems, Inc.
If a client needs additional help in designing or implementing their network,

MarTech Systems, Inc. does have additional services available to assist the client.
Microsoft TCP/IP networking is required.
A network will be determined to be functional when it is possible for a

system to ping another system by IP Address and DNS Name.
IP addresses can be assigned dynamically via a DHCP server, or

defined statically. IP addresses can be in a public or private
subnet.
DNS resolution can be resolved via a DNS server, or defined in a

hosts/lmhosts file.
Network speeds of 10MB/100MB/1GB supported.
It is not recommended to have more that two concurrent users on a

10MB network.
It is highly recommended to insure a 100MB network is available

as a minimum.

Internet access issues and considerations.
It is suggested that users have internet access and email access.
This will allow users to receive important information from

MarTech Systems, Inc. via email.
This will also allow users to have access to MarTech Systems, Inc.
internet infrastructure to download software updates and other
important information.
Dialup access to the internet will suffice. But, users should be

aware that it could take a long time to download software updates
via a dialup internet connection. In addition, dialup internet
connections can often disconnect, and add frustration to users.
It is highly recommended that users consider high speed internet

connections to their workplace. Cable and DSL connections have
become very cost effective.
High speed connections via wireless connections should be

investigated for reliability before considering
implementation.
High speed connections via satellite connections should be

investigated for reliability and delays before considering
implementation.
With a high speed internet connection is important that a

firewall, preferably a hardware based firewall be installed.
MarTech Systems, Inc. software application requirements on networks.
The below issues are relevant for peer to peer and client server networks.
A share must be defined on the network.
Users must have a mapped network drive to the share. The drive
letter designation must be consistent across all users.
Users must have full control/administrative access to the share.
Users must have full control/administrative access to the

application folder and all sub directories on their local desktop.

Users must have full control/administrative access to the Borland

Shared application folder and all sub directories on their local
desktop.

Which versions of Microsoft’s new Vista operating system should be used with MarTech
Systems, Inc. current software applications?
Windows Vista Starter
Windows Vista Starter is designed to empower families and entry-level users in

selected emerging markets to take advantage of the social and educational
benefits of personal computer technology and the Internet. Highlights of this
edition include:
· Advances in security and reliability

· Search and Organize innovations
· Windows Vista Basic user interface
· 32-bit only operating system designed specifically for lower-cost
computers
Windows Vista Starter helps families in emerging technology countries be more

successful by providing an affordable, easy-to-learn, and easy-to-use computing
experience. It is compatible with the latest applications and devices and offers the
reliability and security of the Windows Vista family of products.
MarTech Systems, Inc. does not recommend our customers implementing the
Starter Edition.
Windows Vista Home Basic
Windows Vista Home Basic—A world above and beyond Windows XP.
Highlights include:
· Instant Search
· Windows Photo Gallery
· Windows Easy Transfer
· Internet Explorer 7
· Windows Defender
Windows Vista Home Basic is the safer and easier Windows operating system for
your basic home computing needs—from viewing photos to writing email and
browsing the Internet. Compared to Windows XP, it is easier to set up and
maintain, enables you to quickly find almost everything on your PC and the
Internet, and provides more safety and security than any previous version of
Windows. And like all editions of Windows Vista, it is compatible with the
widest range of software, devices, and services that you use and trust.
If you are a very small MarTech Systems, Inc. client with 1 PC, and you are
using Facilities Management, Schedule Book, or Fair Management in a

Workgroup network environment only, Vista Home Basic would meet your
needs. Below is the current list of Microsoft Vista features not included in
the Home Basic version.
Scheduled backup of user files
Backup of user files to a networked PC or device
Incremental backup
Automatic backup scheduling
Complete PC Backup and Restore (image based)
Shadow Copy (restore previous versions of your documents)
Windows Aero user experience (glass, dynamic windows, and a smoother-performing desktop)
Two processors (two processor sockets) support
Themed slide shows
Native DVD playback
Windows Media Center—for music, photos, videos, live and recorded TV, and online entertainment
Windows Media Center—for recording and watching high-definition TV (U.S. and South Korea only)
Windows Media Center—CableCard support (U.S. only)
Support for Media Center Extenders, including Xbox 360
Windows Movie Maker HD
Windows DVD Maker (Video DVD Authoring and Burning)
New premium games
Small Business Resources
Windows Fax and Scan
Wireless network provisioning
Windows Mobility Center (Partial)
Windows Tablet PC with integrated pen/digital ink input
Windows Tablet PC touch screen support
Windows Tablet PC handwriting recognition improvements
Windows Tablet PC usability and navigation improvements
Windows SideShow
Windows Meeting Space (View Only)
Scheduled backup of user files
Backup of user files to a network device
System image–based backup and recovery
Encrypting File System
Desktop deployment tools for managed networks
Policy-based quality of service for networking
Windows Rights Management Services (RMS) Client
Control over installation of device drivers
Network Access Protection Client Agent
Windows BitLocker Drive Encryption
Support for simultaneous installation of multiple user interface languages
All worldwide user interface languages (36 languages total) available
Subsystem for UNIX-based applications
With the above lack of features in mind, MarTech Systems, Inc., highly
recommends customers consider upgrading Microsoft Vista Home Basic to
Microsoft Vista Home Premium.
Windows Vista Home Premium
Windows Vista Home Premium—easier, safer, and the best in entertainment—at

home and on the go. It includes all features available in Windows Vista Home
Basic, plus:
· Windows Media Center

· Windows Aero user experience
· Windows DVD Maker
· Scheduled and Network Backup

· Next Generation Gaming support

· Tablet (Pen) and Touch support
Windows Vista Home Premium is the preferred edition of Windows Vista for
home desktop and mobile PCs. You’ll see the difference with a breakthrough
design, easy-to-use search and organization tools, and a safer online experience.
The built-in Windows Media Center and new mobility features give you more
ways to enjoy your favorite digital entertainment at home or on the go. And like
all editions of Windows Vista, it is compatible with the widest range of software,
devices, and services that you use and trust.
If you are a small MarTech Systems, Inc. client with 2-4 PC’s, and you are
using a MarTech Systems, Inc. applications in a Workgroup network
environment only, Vista Home Premium would meet your needs. Below is
the current list of Microsoft Vista features not included in the Home
Premium version.
Complete PC Backup and Restore (image based)
Shadow Copy (restore previous versions of your documents)
Two processors (two processor sockets) support
Small Business Resources
Windows Fax and Scan
Wireless network provisioning
System image–based backup and recovery
Desktop deployment tools for managed networks
Policy-based quality of service for networking
Windows Rights Management Services (RMS) Client
Control over installation of device drivers
Network Access Protection Client Agent
If your organization foresees installing more PC’s, or will require server

controlled applications in a Domain based network, MarTech Systems, Inc.,
highly recommends customers consider upgrading Microsoft Vista Home
Premium to Microsoft Vista Business.
Windows Vista Business
Windows Vista Business is the primary edition of Windows Vista for business
desktop and mobile PCs. This offering crosses the small business, mid-sized
business, and enterprise segments. This edition includes all the features available
in Windows Vista Home Basic (with the exception of a small number of
entertainment features), plus:
· Windows Aero user interface

· Windows Tablet PC capability

· Backup and Restore capability such as Complete PC Backup and

Automatic File back up as well as Shadow Copy Backup
· Core business features such as Domain Join, Group Policy support, and
· Small business–specific features such as Fax and Scan and Small
Business Resources
For small businesses, Windows Vista Business helps keep PCs running smoothly
and securely, with less reliance on dedicated IT support. For larger organizations,
Windows Vista Business provides dramatic new infrastructure improvements,
enabling IT staff to spend more time adding strategic value to the business.
Windows Vista Business also offers powerful new ways to organize, find, and
share information, while helping people stay better connected in the office and on
the road.
If you are a larger MarTech Systems, Inc. client with 5 or more PC’s, and
your organization will require server controlled applications in a Domain
based network, you must be using Microsoft Vista Business. Below is the
current list of Microsoft Vista features not included in the Business version.
Themed slide shows
Native DVD playback
Parental Controls
Windows Vista Enterprise
Windows Vista Enterprise is the premium edition of Windows Vista for business
desktop and mobile PCs. This offering is available only to customers who have
their PCs covered by a Microsoft Software Assurance agreement. In addition to
including all of the features available in Windows Vista Business, highlights of
this edition include:
· Windows BitLocker Drive Encryption

· All worldwide interface languages
· Licensing rights to four virtual operating systems
· Subsystem for UNIX-based Applications (SUA)
Windows Vista Enterprise is designed for large enterprises and organizations with
complex desktop infrastructures. It helps reduce the cost and complexity of
deploying and managing PCs, improves reliability and security, and makes it

easier to comply with information policies. Windows Vista Enterprise also

increases information worker productivity and enables mobile users to stay better
connected with customers, partners, and their business in the office or on the road.
MarTech Systems, Inc. feels this operating system is beyond the scope of
most, if not all of our clients. If you feel you require this operating system,
you should direct all communications in regards to the Enterprise version to
Microsoft, or you’re IT Support Staff.
Below is the current list of Microsoft Vista features not included in the
Enterprise version.
Themed slide shows
Native DVD playback
Parental Controls
Windows Vista Ultimate
Windows Vista Ultimate is the flagship edition of Windows Vista across

consumer and small business desktop PCs and mobile PCs. The primary user of
Windows Vista Ultimate is the individual, such as a small business owner, who
has a single PC to use both at home and at work. This edition includes all of the
features available in Windows Vista Home Premium and Windows Vista
Enterprise.
Windows Vista Ultimate is the first operating system that combines the advanced
infrastructure of a business-focused operating system, the productivity of a
mobility-focused operating system, and the digital entertainment features of a
consumer-focused operating system. For users who want their PC to be great for
working at home, on the go, and at the office, Windows Vista Ultimate is the no-
compromise operating system that provides it all.
MarTech Systems, Inc. feels this operating system is beyond the scope of
most, if not all of our clients. If you feel you require this operating system,
you should direct all communications in regards to the Enterprise version to
Microsoft, or you’re IT Support Staff.

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MarTech Systems, Inc.

2009 Hardware - Software – Networking Requirements

The resources below are not dictated by MarTech Systems, Inc.

Administrative access is required to complete the installation.

** This information is subject to change due to the extremely rapid

MarTech Systems, Inc. applications are not supported on the following

MS DOS All Versions

Windows 2000 Professional

Pentium III 800MHz processor or better

MarTech Systems, Inc. 1 3/18/2009

Pentium III 800MHz processor or better

Pentium III 800MHz processor or better

MarTech Systems, Inc. 2 3/18/2009

400MB of free space for installations only

Before your purchase your Vista operating system, it is highly

1 GHz 32-bit (x86) or 64-bit (x64) processor

MarTech Systems, Inc. 3 3/18/2009

Highly recommend all additional Microsoft security and operating systems

When using Facilities Management or Schedule Book on a Windows XP

MarTech Systems, Inc. highly recommends that end users establish

All Microsoft critical software updates and security updates are

Antivirus software such as Symantec Antivirus is installed on all

Procedures are in place to insure antivirus software updates

Procedures be established to insure systems are inspected for

MarTech Systems, Inc. highly recommends that procedures be in

It is critical that clients know where their data resides and

It is the client’s responsibility to insure their data is

MarTech Systems, Inc. 4 3/18/2009

MarTech Systems, Inc. assumes no liability if a

MarTech Systems, Inc. applications do require a printer. It is

MarTech Systems, Inc. does require that a default printer be

The Folio Box Office Management application does require very

MarTech Systems, Inc. does sell and support the printers

If the client elects to purchase these printers from

The Folio Box Office Management application does require specific

If the client elects to purchase this hardware and software

Contact MarTech Systems, Inc. prior to your

Contact MarTech Systems, Inc. prior to your

MarTech Systems, Inc. 5 3/18/2009

Microsoft Office 97 requires service release 1.

Considerations for Folio Box Office, Facilities Management, and Schedule

It is highly recommended that the video adapter and monitor

It is highly recommended that a 17” monitor be used.

Note: Implementing Microsoft Vista in a peer to peer environment will

If a client needs additional help in designing or implementing their network,

Microsoft TCP/IP networking is required.

A network will be determined to be functional when it is possible for a

IP addresses can be assigned dynamically via a DHCP server, or

DNS resolution can be resolved via a DNS server, or defined in a

Network speeds of 10MB/100MB/1GB supported.

It is not recommended to have more that two concurrent users on a

It is highly recommended to insure a 100MB network is available

MarTech Systems, Inc. 6 3/18/2009

Internet access issues and considerations.

It is suggested that users have internet access and email access.

This will allow users to receive important information from

Dialup access to the internet will suffice. But, users should be

It is highly recommended that users consider high speed internet

High speed connections via wireless connections should be

High speed connections via satellite connections should be

With a high speed internet connection is important that a

MarTech Systems, Inc. software application requirements on networks.

A share must be defined on the network.