961 Franklinville Road * Mullica Hill, New Jersey 08062

856-417-3319 *
SENIOR-LEVEL MANAGEMENT: OPERATIONS / DISTRIBUTION
Dynamic, results-driven management professional with extensive experience in the
daily operation and continual process and procedural improvement of distributio
n functions within a supply chain environment.
* Drives day-to-day operations in alignment with organizational goals and object
ives.
* Leads highly trained supervisory teams to exceptional logistical and benchmark
ed accomplishments.
* Develops and implements processes and procedures that drive productivity and p
roduce award-winning results.
* Communicates with account representatives, vendors and senior management in a
professional manner.
Leadership * Workforce Management * Inventory Control * Quality Assurance
Training * Process / Procedure Creation & Implementation * Relationship Building
* Negotiations
Team Management * Vendor Management * Cost Containment * Procurement
PROFESSIONAL EXPERIENCE
CINRAM DISTRIBUTION (Ditan Distribution - formerly Warner Home Video and Warner
Music)
Louisvillle, Kentucky; Olyphant, Pennsylvania; Mount Laurel, and Bridgeport, New
Jersey * 1988-Present
Provider of complete supply chain solutions for the home entertainment industry'
s content owners.
Director of Distribution Operations - Louisville (2007-2010)
Drove the day-to-day operations in regards to 100K processed units weekly (~1M d
uring peak release season) for this ~500K sq ft facility and 2 offsite storage b
uildings. Chaired staff meetings to establish daily objectives. Reviewed prior d
ay's achievements, and addressed backlogs and customer service issues. Reported
to Corporate daily concerning operational numbers such as units shipped, cost pe
r unit and cycle count. Communicated with account representatives regarding addi
tional information and special handling requirements. Performed daily facility t
ours, interacting with department supervisors and hourly employees, ensuring the
ir being equipped properly. Assessed consumable inventory status reports, and pr
ocured needed items. Engaged any human resource issues. Reinforced and adjusted
daily schedules in collaboration with department heads. Tracked unit processing
using the warehouse management system (WHMS). Managed vendor relationships and c
lient services contacts.
* Reduced distribution cost per unit by 60% from $0.175 to $0.065 with the impl
ementation of new pick, pack and storage procedures, and the creation of a hot p
ick section, which reduced the travel time by 70%.
* Slashed fixed costs by $250K in the 1st year with the consolidation of 2 outs
ide storage facilities with the main facility, and implementing new storage proc
edures.
* Reduced operating supply costs 10-15% with improved carton cubing design and
methods, as well as renegotiation of supplier contracts.
* Led the preparations and authored the procedures that facilitated ISO certifi
cation.
* Delivered under budget operations in 2007, 2008, 2009 and the 1st quarter of
2010 before the facility closed in March 2010.
Operations Manager - Olyphant (2001-2007)
Participated in the management staff meeting daily, and developed the day's prio
rities. Led a daily supervisory staff meeting and relayed daily goals to staff,
resolved any open issues, and reviewed the previous day's performance. Establish
ed 3rd party transportation requirements, identifying temporary staffing needs t
o complete the operation in a timely, cost effective way. Reviewed completed inb
ound shipments and backordered documents based on received freight.
continued...
CINRAM DISTRIBUTION (continued)
Produced and reported previous day's operational numbers to the Director of Oper
ations. Continually monitored performance against goals, making needed correctio
ns. Addressed special customer requests with the Customer Service Manager.
* Increased output numbers by 7%, delivering results under budget by 5% with th
e introduction of 2 automated picking systems beating the Semi Valley facility t
hat operated with the same system by 12%.
* Boosted accuracy for the location from 83% to 99.9% and at the unit level fro
m 90.2% to 99.6% for the 3 inventories following the implementation of a cycle c
ount program.
* Led the relocation effort for the Olyphant distribution facility to LaVergne,
Tennessee.
Warehouse Manager - Mount Laurel, Bridgeport (1988-2001)
Led daily warehouse operations. Conducted staff meetings with supervisors and ho
urly employees. Assigned tasks and appropriate personnel for all departments. Re
viewed time card job codes accuracy, ensuring proper billing. Managed the daily
picking sequence. Monitored inventory and receiving quality, and oversaw picking
and packing processes and procedures. Reported equipment failure to the plant m
aintenance department. Monitored daily closeout procedures.
* Led operations turnaround, replacing an untrained supervisory staff, meeting
all shipping service commitments, bringing all departments current, improving th
e backorder rate from 30% to under 6%, and inventory accuracy from 42% to 93% wi
thin 10 months.
* Led the warehouse to a #1 ranking among all company facilities by creating an
d implementing new pick, pack, receiving, shipping, put away and inventory contr
ol processes and procedures.
PROFESSIONAL DEVELOPMENT
Management Development - Management Institute (MI)
Management Skills Improvement
Performance Assessment
Sexual Harassment / Prevention Training
Union Avoidance / Prevention
PKMS Warehouse Management System
Quality Management
Hiring Assessment Training
AWARDS
Warehouse Manager of the Year
Reclamation of the facility - 1989
Performed Under Budget; Best Inventory Numbers - 1993
Successful Relocation and Setup of New Facility in Bridgeport, New Jersey - 1995
Best Overall Performance; Successful Installation of the 1st WHMS
Reduced Cost Per Unit; Lowered Fixed Costs; Overall Performance - 2000