MARIA LORIA

290 Brixton Road South, Garden City, NY 11530 C.516-384-4461 mld8b50a@westpost.n

et
MEDICAL OFFICE MANAGER
Aligning efficient business processes with marketing savvy to build profitable p
ractices.
Consummate front and back office management professional recognized for business
acumen and patient-centric focus. Manage medical office functions, streamlining
operations and increasing revenues in highly-regulated environments by applying
broad range of administrative skills. Leverage finely-tuned organizational capa
bility with knack for accounting and business development to sustain high-volume
practices. Apply deep knowledge base of human resource functions in hiring and
training staff to optimize functional work places.
Accounting Human Resources Patient Relations
Purchasing Medical Aesthetics Inventory Control
Business Development Skin/Hair Care Regulatory Compliance
CAREER HISTORY AND HIGHLIGHTS
Paralegal, Barnett Associates, Garden City, NY, 2007 to Present. Support unemplo
yment tax department in corporate tax consulting firm servicing Fortune 500 comp
anies. Assign cases to outside counsel. Obtain and review case supporting docume
ntation, and disburse to claimants, judge and attorneys. Identify and interview
witnesses and coordinate testimony. Prepare clients for hearings. Enter post-hea
ring reports for accounting/billing.
Reduced clients unemployment tax liabilities and avoided unnecessary court cost
s by taking consultative approach in submitting beneficial recommendations for p
roceeding with case.
Consultant, Total Laser Care Medical, Jupiter, FL, 2004 to 2007. Partnered with
husband in new business working with aesthetic clinics nationwide. Created marke
ting and business development program, incorporating print, media and online pla
tforms to build client roster.
Practice Manager, Total Laser Care Medical Aesthetics, PLLC, Anti-Aging & Preven
tative Medicine, PLLC, and Eastwood Medical, PC, 1996 to 2004. Served as directo
r of operations for 3 medical clinics (cosmetic surgery, aesthetics, laser skin
resurfacing) providing array of medical services and products. Evaluated practic
es to establish needs. Consulted with outside vendors on products and equipment.
Oversaw all accounting activities, collaborating with accountant and attorney t
o track finances and ensure compliance. Formulated marketing strategies for busi
ness development.
Saved thousands of dollars by converting bookkeeping system to Quickbooks for a
ll 3 practices. Turned around specific areas through regular reporting and avoid
ed tax penalties with accurate filings.
Decreased overhead expenses, eliminating unnecessary expenditures and procuring
new vendors with better pricing.

Practice Manager, continued . . .

Implemented standardized procedures to structure staff duties, performance, and
work flow. Set office performance standards by establishing cohesive training p
rogram.
Introduced day sheet system for logging payments that minimized theft and provi
ded accurate records for daily revenues.
Added lucrative income channel with new aesthetic product line that garnered su
bstantial return business as well as referrals.
Created series of events including continuing education classes, informational
luncheons, and seminars to increase client awareness and add new patients. Estab
lished successful referral incentive program that added to bottom line.
Garnered noticeable return on investment by writing all promotional materials,
including newspaper advertising, television commercial scripts, trade publicatio
n articles, and patient information brochures.

EARLIER CAREER
Sole Practitioner, Stewart Avenue Chiropractic, Inc., Garden City, NY, 1996 to 2
004. Started up sole practice providing comprehensive chiropractic care and nutr
itional support to patients. Created attention-getting advertising campaigns, pe
nning all copy and information materials. Hired and trained 10 staff. Networked
to build business and promote patient loyalty.
Grew revenues to $150K annually through highest-quality service delivery and re
lentless patient relationship management.

EDUCATION
Doctor of Chiropractic, New York Chiropractic College, Greenvale, NY
Bachelor of Science, Biology, Molloy College, Rockville Centre, NY