SUMMARY OF QUALIFICATIONS

Results-oriented professional, with a background in management and computer syst

ems. Acts as project manager, seeing projects and targeted goals through to com
pletion. Able to handle multiple assignments simultaneously. Demonstrated deleg
ation and organizational abilities. Instrumental in the hiring and termination o
f employees. Trained, monitored, and motivated staff in all assignments. Display
s excellent interpersonal skills with the know-how to effectively work with mana
gement, peers, and subordinates. Available to travel.
AREAS OF ACCOMPLISHMENT
As Departmental Team Leader
Fulfilled the responsibilities of a manager for the department. Second in comma
nd to department director.
Instrumental in saving the company in excess of $12K per year by streamlining p
rinting process.
Headed a 27-member team in relocating an entire building to a new location; ent
ailed furniture approval, work stations, telephones, and all network systems.
Multi-state travel for training, systems set-up, and server re-locations.
Consulted with users, management, vendors, and technicians to assess computing
needs and system requirement.
Responsible for inventory maintenance and budget costs.
Re-structured and improved help desk functions.
Prepared and reviewed operational and project status reports.
Wrote queries and database applications to assist directors with departmental o
perations.
Presided over meetings and attended upper management meetings in the absence of
the director.
Supported desktops, laptops, and cell phones for upper management team.
Refurbished, repaired, and upgraded laptops, desk and test stations, and variou
s computer components such as hard drives, video and sound cards, SCSI devices,
printers and scanners.
Detected/solved problems, reinstalled software/hardware, while maintaining the
company network.
Maintained and setup new user security accounts for Windows NT 4.0 Server and S
erver 2003.
Performed troubleshooting, diagnosed, installed, upgraded, configured, and repa
ired computer and networking system components.
Administered all desktop related functions including network, connectivity and
configuration.
EMPLOYMENT EXPERIENCE
Computer/Information Systems Manager Kaiser Permanente Fort Worth, TX 1995 2
010
EDUCATION/TRAINING
Selected coursework, Networking/Systems Analysis, Tarrant County College, Fort W
orth, TX
Bachelor of Science Degree, Computer Information Systems, DeVry University, Irvi
ng, TX
PROFESSIONAL AFFILIATIONS
Member, Women in Technology International (WITI)