Kimberly I.

Bass, SPHR
5429 Fredericksburg Way West
Brentwood, TN 37027
Cell: 615.243.1706 www.linkedin.com/in/kimbass2010 kbdae
56e@westpost.net
PROFESSIONAL Summary
Senior Human Resources Professional with extensive experience in recruiting, hum
an resources, and business management. Consistently achieved results through st
rong organizational skills applied across process and personnel management. Rel
entlessly focus on translating goals into measurable outcomes. Significant mana
gement strengths include:
Strategic business partner with functional heads
Recruiting, training and development of direct reports
Full P&L management
Multi-site operations
Professional Experience
Mars, inc., Global Petcare Division a" Nashville, TN 2006-present
(Multi-billion dollar privately held Consumer Packaged Goods company)
Manager, People and Organization, The Nutro Company 2008 to present
Manage human resources for Marketing, Finance, R&D, Food Quality and Safety, Int
ernational Sales and Canadian Sales, about 400 associates in total. Responsible
for hiring and developing talent, associate relations, legal compliance, organi
zational design and HR effectiveness. Lead engagement action planning sessions
to drive participation rate and scores.
Partnered with HR Director and functional heads to create a stand-alone organiza
tion, separate from Mars Petcare US.
Worked with compensation team to harmonize Nutro salaries with Mars pay grades.
Led the successful implementation of integrating the Canadian sales force and pa
rt-time demo team into a Canadian legal entity, including payroll processing, be
nefits harmonization, and legal compliance.
Implemented and trained this newly-acquired organization in performance planning
, performance management, and associate engagement.
Driven succession planning to 80% of critical roles at a one-to-one readiness ra
tio.
Implemented process with functional heads to identify high-potentials and create
d development plans to achieve skill gap reduction.
Manager, People and Organization, Mars Petcare US 2007- 2008
Manage human resources for Marketing, R&D, Food Quality and Safety, and Mass Mar
ket Sales, about 250 associates in total. Responsible for hiring and developing
talent, associate relations, legal compliance, and compensation management.
ACCOMPLISHMENTS
Integral part of integration team to relocate Nutro Corporate offices from Calif
ornia to Tennessee, including managing relocation, talent demand planning, organ
izational design.
Highly involved in pilot plant closing in California, including WARN compliance,
communications to associates, delivering separation packages, partnering with m
anagers to keep engagement high/errors low during closing operations.
Implemented Mars Global Signature People processes to the organization, includin
g engagement, performance planning, succession planning, and developing high pot
entials.
KIMBERLY I. BASS, SPHR PAGE TWO
MARS, INC., Global Petcare Division (continued)
Talent Acquisition Manager, Mars Petcare US, October 2006-April 2007
In newly created position, successfully recruited for almost 150 open positions,
consisting of professionals, scientists, marketers, analysts, and administrativ
e roles with less than 2% turnover in
filled roles to date.
Implemented recruiting processes, including Taleo, to be OFCCP compliant.
Reduced time-to-fill from 42 days to 29 days, including positions more challengi
ng to fill in the Nashville market (scientists, brand marketers).

SITEL (formerly ClientLogic a" Nashville, TN

2005-2006
($600 million privately held busi
ness process outsourcing company specializing in call centers)
Regional Recruiting Manager
Manage and support the recruiting function for 26 sites in the U.S. and Canada.
Recruit and select call center site management personnel. Responsible for creati
ng recruiting strategies. Emphasis on managing the recruiting process to reduce
attrition by hiring right the first time.
ACCOMPLISHMENTS
Created and implemented internal job posting process.
Created behavioral interview training and process to certify 100+ managers in th
e program.
Successfully managed start-up of the recruiting function during two site acquisi
tions by filling 100% of positions on time for training and first day of taking
calls in sites.

shapingHR, LLC a" Nashville, TN

2003-2004
(Human Resources consulting firm focusing on small to medium sized businesses, p
roviding fundamental
Human Resource assistance.)
Co-owner
Developed business and consulted in human resources: legal affairs, employee re
lations, practices, and procedures to manage human capital. Assist clients in u
sing best practices for hiring and retaining talented employees. Created employ
ee handbooks. Conducted compliance audits (I-9s, personnel files, legal posting
s).
ACCOMPLISHMENTS
Sourced candidates for clientsa positions including Advertising Account Executiv
e, Architects, Draftsmen, Medical Construction Project Managers, Traffic Clerk,
and Administrative Support.
Conducted job analysis and wrote subsequent job descriptions for legal complianc
e and defensible BFOQs.
Created and conducted Harassment Prevention Training meeting legally defensible
criteria for protection against harassment claims for clients.
Designed and implemented a performance management system resulting in linking me
rit/bonus amounts to job performance, lowering the cost of unnecessary compensat
ion to low-performing employees.
Offered retainer agreement for human resources phone and email support resulting
in reduced cost for client in every ER situation.

KIMBERLY I. BASS, SPHR PAGE THREE

Spherion - Nashville, TN 1985-2002
($4 billion human capital management company with 800+ offices in the U.S. and a
broad. Formerly Interim Personnel and Norrell Services, Inc., merged in 1999 wi
th name change to Spherion in 2000.)
District Director
Responsible for business development of new customers as well as maintaining exi
sting customer base, with primary focus on Dell Computer Corp. Led a team of 2
branch
managers and 3 customer service supervisors to accomplish a rapid increase in de
mand. Sourced and hired for exempt positions with Dell including technical and
systems personnel, sales managers, human resources coordinator and line supervis
ors.

Accomplishments
Began providing employees in August and quickly grew from 250 to 1000+ employees
by the first of October, meeting all staffing requirements for Dell.
Grew revenues from $6 million in 1999 to $20 million in 2001.
Saved $300,000 in 2000 by consolidating existing Norrell branches and Interim br
anches and customer/employee bases.
Achieved aPerformance Foruma in 2000 and 2001, award based on highest net operat
ing income producers in the company.
Previous history includes additional experience with Spherion in business operat
ions as well as in human resources in the retail clothing industry.

Education
University of Alabama, B.S. in Business Administration
TECHNICAL & TRAINING SKILLS
Senior Professional in Human Resources designation
Taleo Recruiting and Tracking System
MS Office
Lotus Notes
HRIS (various versions)
Certified in Hay Point Factor System
Professional Recognitions and Affiliation
Society of Human Resource Management
Former CABLE Board Member, Human Resources Liason
Leadership Brentwood Class of 2005