CHARISSE BASSARAGH

798 Lincoln Pl Brooklyn, NY 11216 (718) 773-0719 cbdc7366@westpost.net

SUMMARY
Years of experience in different area working on mortgage, policy, reviewing fil
es, reinstating loan and much more, excellence in customer service. I demonstrat
e ability to learn quickly, great communication skills and able to work independ
ently or as part of a team.
EXPERIENCE
Bank Of New York Mellon, Operation Associate (04/99- 08/2010)
* Review documents that it meets the teams of the client request
* Add document information to system
* Answer e-mail request for loan transfer, file update
* Release loan to be sent back to the client or to other locations
* Provide internal and external audits on loans and leases
* Update securitization to system and deliver out to the correct department
* Mail out hundreds of loans to clients over the U.S.
* Prepare spreadsheets weekly in order to process work.
* Work on sending out weekly and monthly reports
* Work on keeping all information of the clients secure and protected
* Upload, add, reinstate and release loans on the WINCMSS system
* Work on Stock Certificates and Life Insurance Policy
* Work on bonds and warrants
* Daily duties are file, fax, copy and scan documents

Chase Manhattan Bank, Administrative Assistant (03/96-08/2000)

* Input of daily hours for technicians on the micro-man system
* Provide daily report on the status of technicians work progress to manager
* Prepare equipment for inspection and installation
* Responsible for directing technicians to customer technical problems
* Prepare purchase requisitions & invoices for payment
* Daily duties of changing backup tapes from 15 servers
* Perform as a Customer Service as Representative for major account
* Order office supplies, phones duties, filling, faxing & other special project
s
* Responsible for Data Entry of account information
* Generate and update various schedules
* Reconcile all received

Chemical Bank, Office Clerk (01/94-03/1995)

* Review Mortgage loan for Bear Stearns account
* Responsible for data entry into LAN Management information system
* Research and satisfy all loan problems as required by the custodial agreemen
t
* Track all incoming and outgoing documents for each mortgage loan
* Assist in a special/relocation project for 130,000 loans
* Release of various mortgage loans by loan numbers received

Education
 Wingate High School
Skills
Microsoft Excel, Microsoft Word, Novell LAN, ARK System, WINMCSS System, MCS Sy
stem, Quick Learner, Excellent Communication.