Lyndon-Michael E.

Gordon
1203 Globe St
Houston, TX
77034
Phone: 678-360-2722
E-mail: LyndonMichael@Gmail.com

Professional Profile:
An experienced authority who performs with excellence and integrity. An establi
shed presence within minor and major IT departments. Cognizant and attentive t
o delivery of a value system that is customer centric.

Education:
Georgia State University
Atlanta, GA
Awarded December 2005
Bachelor of Science : Computer Science
Awards:
August 2010
SPOT Award
* Perform with excellence during the design and implementation of a major projec
t
* Significant contribution to milestone schedule
* Maintain superior customer relations
Employment History:
NASA Johnson Space Center (JSC)
Lockheed Martin Information Systems and Global Services (IS&GS)
Facilities Development and Operations Contract (FDOC)
Enterprise Operating Systems (EOS)
Houston, TX
Software Engineer
April 2008 - Present
* Execute corrective action techniques to address new issues [ System Requests
(SR) ] and eliminate the recurrence of problems [ Anomaly Reports (AR) ]
* Operate in a secure mission control center utilizing Red Hat Enterprise Linux
(RHEL)
* Provide support of development activities utilizing JBoss Application Server
and MySQL Cluster
* Configure system resources in accordance with Configuration Management (CM) p
rocedures
* Contribute inputs that affect programming / shell scripting tools
* Understand internal and external customers' environment and respond to their
unique and dynamic needs : Constellation (CTx), Core Trajectory Systems (CTS), M
ission Control Technologies (MCT)
* Design and plan sub-systems utilizing COTS and FOSS components
* Supply input in the formation of new Standard Operating Procedures (SOP)
* Support evaluations, costing, and scheduling for the annual Technical Plan
* Meet schedule commitments and technical performance metrics requirements
* Participate in business activities (Six Sigma Kaizen, Value Stream Mapping, D
NV ISO Audit, Capability Maturity Model Integration)
AT&T Wireless Division
Apex Systems
Atlanta, GA
Senior Systems Analyst
February 2007 - April 2008
* Monitor enterprise-level applications and hardware using Omnibus NetCool / BM
C Patrol / CA Introscope / BEA WebLogic within a regional Data Center
* Trouble-shoot UNIX based servers and perform maintenance
* Perform User Account Management through Remedy Ticketing System
* Answer incoming calls and direct appropriate action for resolution
* Track and prepare for system changes through Change Management system
eMag Solutions
Atlanta, GA
Systems Engineer
January 2006 - February 2007
* Operate as system administrator within a NAS (BlueArc 120TB) environment cont
aining numerous clients
* Monitor and troubleshoot Unix, Windows, and MAC network components, including
necessary patching and hardware replacement
* Implement change management through a documented system
* Install, configure, and operate various backup systems to perform data restor
ations (ArcServe, BackupExec, NetBackup, Tivoli, ComVault, Legato, Netware, Retr
ospect, Tapeware,etc..)
* Assist in infrastructure and maintenance of data center and all component sys
tems
* Act as first point of contact (24/7) for issues concerning network or securit
y system