ROSE BONNER

(806) 220-3528
rbdf43b6@westpost.net

Disciplined professional with diverse work experience that includes collecting d

ata and adhering to all state agencies policies, standards and procedures. Expe
rt at learning new task and adapting to new work environments while becoming pro
ficient at any assigned responsibilities: Understanding of State of Texas polic
ies, procedures by working with the Texas Legislature: Provide daily informatio
n, advice, and assistance
through research and tracking on constituents issues across all state agencies
with accurate positive results. Consistently promoted to supervisory positions.
Proficient in Microsoft Word, Access, Outlook, Power Point, Databases and Exce
l. Savvy in usage of personal computer internet skills and browser applications
. Willing to travel up to 40% on an as needed basis.
EDUCATION
Licensed Professional Counselor - Grand Canyon University (expected graduation
and licensure 2012)
Bachelor's Degree- Biology (Pre-Med) - West Texas A&M University, Canyon Texas
fully understand medical terminology.
RECENT EXPERIENCE
SUPERVISOR / ENUMERATOR, US Census Bureau, Austin Texas 2009-2010
Worked on temporary contract as member of huge national team responsible for con
ducting the 2010 census.
* Started as Enumerator, working assigned neighborhoods; made sure residential a
ddresses were consistent with GPS database; made corrections or additions in han
d-held computer.
* Promoted to Supervisor overseeing 15 office workers and 200-400 enumerators in
the field providing training for new crew leaders and crew members.
* Researched and resolved census problems that occurred in the field through tra
ining and rehiring.
PATIENT SERVICES SPECIALIST, Texas Tech Health Science Center, Amarillo Texas 20
08
Screened patients to assess insurance eligibility for medical care in accordance
with state and federal regulations and HIPAA requirements for Medicaid, Medicar
e and TANF clients.
Assisted patients and indigent need clients in completing forms and required d
ocuments.
* Maintained chart and insurance form information in large database; reviewed me
dical charts for completeness and helped maintain medical chart organization.
* Controlled data base for primary health care patients whilst following safety
rules, regulations and standards.
* Notified patients of changes in status of insurance or Medicaid coverage using
daily data entry procedures.
CUSTOMER TEAM LEAD, Hastings, Amarillo Texas 2007-2008
Prepared financial reports in accordance with generally accepted accounting prin
ciples (GAAP) ensuring their accuracy within $.03.
* Tabulated data and inserted accurate information into daily reports and weekly
audits and inventory reports plus provided recommendations for standard operati
ng procedures.
* Strong mathematical computation skills used in daily analyzes of customer cler
ks. Trained new employees with emphasis on stellar customer service.
DISTRICT DIRECTOR / LEGISLATIVE ASSISTANT, State of Texas House of Representativ
es, Amarillo, Texas 2002-2005
Served as constituent liaison / legislative aide for State Representative John S
mithee. Facilitated problem resolution by connecting constituents with state ag
encies that would address their needs.
* Extensive skills in negotiating concerns of constituents maintaining a good ef
fective working relationship with constituents: Made public presentations on v
ariety of state government topics.
* Addressed constituents on issues that affected changes in health care policy a
nd interpreted state policies
* Managed all complaints for constituents and keep constituents abreast of perti
nent legislative issues. Spoke at various functions on legislative current even
ts.
* Solved constituent problems working with both parties on Child Support Issues
and formulated resolutions as State Representative liaison and handled all writt
en correspondence.
* Assessed all valid complaints to create effective solutions for both parties.

ASSISTANT to EXECUTIVE DIRECTOR, Downtown Women's Center, Amarillo Texas 1999-20

03
Served as interface between clients and Executive Director.
* Worked under pressure meeting deadlines for grants due dates. Case Manager for
15 families with domestic and indigent needs assisting them to access social se
rvices.
* Investigations for resources that clients required for legal services: Coordi
nated and / or participated in fund raising activities.
* Assisted clients with need based programs.
* Maintained all files for Executive Director creating databases and interpretin
g state or federal policies.
TECHNICIAN II, Texas Tech School of Pharmacy, Amarillo Texas 2002-2003
Conducted laboratory research projects; certified to handle radiation equipment;
performed DNA analysis; utilized chromatography equipment.
OFFICE ASSISTANT, Heart Institute, Amarillo Texas 2001
Scheduled lab work, hospital procedures, doctor appointments. Ensured files in
good order. Oversaw patients who had primary health care with appropriate physic
ians.

REFERENCES AVAILABLE BY REQUEST