RANDALL J.

VAN DYKE
9007 W. Rockland Place Littleton, CO 80128 Home: (303) 933-3477 Cell:
(303) 870-6255 rve0a026@westpost.net
OPERATIONS MANAGEMENT
A PIONEER IN PRODUCTIVITY / PERFORMANCE IMPROVEMENT
A proven motivational and solutions-focused leader with a 20+ year record of ach
ievement and a talent for building, refining, and effectively managing operation
al processes that result in the delivery of exceptional quality, balanced with h
igh levels of staff productivity, and decreased operational costs. A big picture
thinker with proven ability to make intelligent trade-offs between priorities t
o deliver optimal results for the business. Proven ability to mentor and build s
trong teams while affecting a positive culture change.
AREAS OF EXPERTISE INCLUDE:
Six Sigma Process * Budget Management / Cost Reduction * Staff Training / Develo
pment
Operational Efficiency * Policy Development and Implementation * Strategic / Tac
tical Planning
Contract Negotiation * Employee / Vendor / Customer Relations * Continuous Quali
ty Improvement
RELEVANT EXPERIENCE
Colorado Plasticard Inc. - Littleton, CO
1985 - 2006

SENIOR PRODUCTION MANAGER | QUALITY CHIEF (1988 - 2006)

INSPECTION SUPERVISOR | QUALITY CONTROL (1985-1988)
Reported to the Plant Manager, of this 150 MM per year producer of VISA, MasterC
ard, and American Express Credit Cards and tasked with ensuring operational cont
rols, administrative and reporting procedures, and required personnel were in pl
ace to effectively grow the organization through operating efficiency.
CAREER MILESTONES
* Assisted in increasing plant production to accommodate more than 150 MM in cre
dit cards up from 4 MM first year.
* Developed and implemented a complete quality inspection process that reduced s
crap from approximately 38% to 10.4%.
* Initiated and led an aggressive safety program to reduce workers compensation
costs.
* Implemented and documented new processes to insure Six Sigma / Lean Manufactur
ing level performance that resulted in a significant reduction in returns, less
downtime, and major improvements in productivity and maintenance.
* Defined critical benchmarks for operations and production in numerous areas in
cluding quality, downtime, scrap, cost reduction, order cycle time, and on-time
shipment.
* Successfully maintained high levels of productivity with some of the lowest em
ployee turnover in the plant despite the unpopularity of third shift.

ADDITIONAL EXPERIENCE
City Lighting Products
2006
- Present
OUTSIDE SALES REPRESENTATIVE
Plan, develop, design, and implement strategic and tactical marketing plans for
the sale of light fixtures and lighting supplies for clients in Nebraska, Colora
do, Arizona, Texas, and Illinois.
Summit Financial
2001 - 2005
MORTGAGE SPECIALIST
Originated profitable loans while consistently delivering superior customer serv
ice.
EDUCATION
Associate Degree - Business Management - Arapahoe Community College, Littleton,
CO