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MANAGEMENT / OPERATIONS / BUSINESS DEVELOPMENT EXECUTIVE

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Strategic Planning/Revenue Growth
Persuasive Communications/ Training & Development
Seasoned business leader with 20+ years of experience in franchise consulting, o
perations management, and business development. Proven ability to think strateg
ically, overcome obstacles, and initiate action to achieve extraordinary results
. Skilled in utilizing a consultative approach to assist business partners in b
ecoming successful and profitable using a proven operating system.
TRACK RECORD OF SUCCESS
* Developed and implemented business strategies that increased service quality,
market share, and company profitability.
* Revitalized failing business units by comparing key performance indicators to
the benchmark for the system and implementing decisive action plans.
* Closed territory performance gaps by sharing best practices, initiating mentor
ship programs, and identifying learning and development opportunities.
* Built brand awareness and promoted the company's image by ensuring world class
consumer experience.
* Drafted by the Detroit Lions (NFL) in 1986. Played with the Buffalo Bills and
San Diego Chargers.
* Named Football All American, University of Arizona in 1986.
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PROFESSIONAL EXPERIENCE
Oreck Corporation, Nashville, TN
2006 to Present
Territory Business Manager
Provide leadership to 46 franchise stores, ensuring each owner is successful and
profitable using proven operating systems and performance improvement resources
. Conduct regular store visits, evaluate performance, and recommend suggestions
. Analyze and monitor the store's profitability, costs, and operational procedu
res. Complete quarterly business success plans with each owner to identify busi
ness opportunities. Articulate and execute the brand vision and strategy in a m
anner that is consistent with corporate guidelines and core values.
* Pioneered regional meeting concept that was adopted by all territories across
the country.
* Increased commercial sales in territory by 30+%.
* Partnered with home office task force to help author new brand standards and o
perational guidelines.
ALLAN DURDEN
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PROFESSIONAL EXPERIENCE
* Established and facilitated an advertising co-op in the Los Angeles market tha
t led to increased sales and lower costs for all owners.
* Elected co-leader of Territory Business Manager team by peers in 2010.
Valvoline Oil, San Diego, CA
2004 to 2006
District Operations Manager RFG
Directed operations for multiple stores in Northern and Southern California with
200+ employees. Achieved cost effectiveness through optimum use of equipment,
facilities, and personnel on a day to day basis. Maintained full accountability
 for bottom line profitability. Analyzed P&L reports to identify opportunities
for improvement. Sourced, screened, and identified high quality candidates and
articulated corporate policies and procedures to all new hires.
* Increased sales by 40% through strategic hiring decisions and motivational tra
ining seminars.
* Implemented processes that reduced order cycle times, inventory replenishment
cycle times, service failures, customer service cost, and operating expenses.
* Tracked scheduled and unscheduled maintenance for multiple dealerships and ens
ured all projects were completed on time and within budget.
Durden Chevrolet/GMC, Hayward & Culver City, CA
1990 to 2003
General Manager
Managed fixed operations for automobile dealerships in the Los Angeles and San F
rancisco areas. Hired, trained, managed, and empowered employees for multiple si
tes. Utilized analytical and evaluation skills for troubleshooting, problem sol
ving, and strategic planning.
* Awarded Employee of the Year for Culver City Chevrolet in 2001.
* Increased sales by 30% during tenure.
* Completed General Motors Operations Dealership program.
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PROFESSIONAL AFFLIATIONS
* Graduated from NADA (National Automobile Dealership Academy)
* Alumni Board of Directors, University of Arizona (San Diego Chapter)
* Co-Chairman, Golf Scholarship Committee, University of Arizona
* Linked-in Profile (Linked-in.com)
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EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor's Degree in Business, University of Phoenix, San Diego, CA
Leadership Training, Belmont University, Nashville, TN (July 2010)
Profit Mastery Financial and Marketing Studies (June 2010)