Contact Information

Laurance D. Starkand
(775) 247-1655 / (775) 622-4024
lse75ace@westpost.net

I am an aggressive and innovative self-starter with a proven track

record of success in project management, software quality assurance
and process re-engineering. With more than 20 years of comprehensive
experience with the Software Development Life Cycle (SDLC), Rational
Unified Process (RUP), requirements specification, business analysis
and streamlining processes, I have become a strong problem solver who
has developed strengths in working with cross-departmental teams to
meet project goals and company priorities. My technical management
skills, excellent communication and presentation skills are an asset
to any team. CAREER HIGHLIGHTS
*
Twenty years of critical path experience in Fortune 500, Wall Street
and startup firms
*
Fifteen years experience building and maturing QA organizations and
development processes
*
Wrote and executed test plans for full product lifecycle
*
Evaluated and Reviewed Third Party Outsource QA Processes
*
Defined strategies for use of Outsourced QA Resources
*
Built and matured multiple QA departments from scratch
*
Managed Offshore teams in India, Canada and Russia
*
Defined and Led automated regression and stress testing for multiple
E-Commerce Clients
*
Reengineered the Software Development Life Cycle (SDLC) for web
enabled XML products, reducing time from requirements to deployment
to as little as 2 weeks
*
 Performed Sarbanes-Oxley audit of QA Processes for multiple clients
to ensure compliance
*
Project Managed Multiple High Profile technical projects to
successful completion
*
Wrote and defined requirements for multiple applications, clients
and systems
*
Generated Business and System Use Cases for system requirements,
Maintained in Requisite PRO.
*
Generated Sequence and Activity diagrams with UML and ClearCase XDE
*
Reengineered the SDLC for online retail channels, reducing the time
from requirements to deployment from weeks to days.
*
Defined and published full set of Software Development Lifecycle
documentation from requirements through design, implementation, QA
and Release
*
Facilitated the adoption of mutual QA standards between American
Express, Morgan Bank and major vendors for building the world's
largest retail trading operation. Many of these processes and
templates have become standard Best Practices today.

SKILLS
Computers:
PDAs and Peripherals:
Operating Systems:
Internet Protocols and Tools:
Languages:
Confguration Management:
Test Tools:
Productivity Tools:
Database Tools:
Standards:

IBM PC, SUN, DEC, SGI, MAC, HP

Palm, IPAQ, HANDSPRING. Blackberry

MS-DOS, Windows 7, Windows Vista,, Windows XP, MAC OS, UNIX, SUN-OS,
Solaris, BSD, SCO, AIX, Red Hat Linux, HP-UX, VMS, Palm O/S, Windows
Mobile

CLOUD, TCP/IP, ISDN, Ethernet, HTML, Netscape Server, IIS,

ActiveServer, Apache, Netscape, Communicator, Internet Explorer,
WebLogic, Dynamo, Vignette, MS-Frontpage, NETOBJECTS Fusion,
Firewalls, SSL, IIS, 802.11b, Bluetooth, Kerberos

Visual Basic, C, C++, HTML, XML, JavaScript, SQL, UML, Java, J2EE

Rational ClearQuest, Rational Requisite, StarTeam, MVCS, PVCS,

MS-SourceSafe, SCCS, RCS, TFS

QA Partner, Quality Works, SILK, Silk Performer, Mercury Quality

Center. 10, WINRunner, X-Runner, Load Runner, Quick Test Pro (QTP),
Test Director, Astra, MS-Test, PVCS, Rational Team Test, Rational
Test Manager

MS-Word, MS-Excel, Outlook, MS-Project, Eudora, Most web-browsers,

e-mail and general productivity tools. Rational Unified Process
(RUP), PeopleSoft ERP, Rational ClearCase, ClearQuest, Test Manager
and RequisitePro, DOORS

Informix, Oracle, Sybase, MS-Access, Lotus Notes. SQL-Server. SQL

2000, Remedy, MYSQL

CMM, TQM, ISO 9000, Sarbanes-Oxley

 CERTIFICATION AND LICENSES
*
Quality Works Basic and Intermediate
*
NT System Administration, Member ASQC
*
Nevada Gaming License

PROFESSIONAL EXPERIENCE
QUALITY BY DESIGN
INDEPENDENT CONTRACTOR
Present

*
Computer Associates - Islandia NY
*
Testing Coordinator for two Software as a Service (Saas)
implementations of SalesForce partner apps. (Aprimo On Demand and
Kadient)
*
Defined Test Strategy including Functional, UAT and Performance
tests
*
Managed test execution and reporting across multiple departments
and vendors
*
Defined and executed performance tests for up to 2000 users
(Kadient)
*
Wrote Test Plans and tracked execution via HP Quality Center

SOGETI USA, COLORADO UNIT

DIRECTOR MANAGED TESTING PRACTICE, PRACTICE LEAD
 2009-2010
*
Kaiser Permanente a" Pleasonton, California
*
Led the automation and manual testing of a new PeopleSoft
implementation
*
Defined regression test suites for a web interface to the HR system
*
Defined test plans and tools for automating regression of the
mobile inventory model
*
TransFirst a" _LOCATION_
*
Acted as interim QA Director and managed the TCS testing tesm
*
Interviewed permanent QA Director candidates
*
Selected and trained an ongoing QA Lead for the TCS project
*
Defined the QA policy for new projects and integration with the
current SDLC model
*
Defined Quality Center file structure and process workflow
*
Hewlett Packard a" Fort Collins, Colorado
*
Developed the architecture for the Quality Center implementation
for the worldwide HP Server group
*
Defined a unique workflow for hardware manufacturing, assuring
consistent, worldwide metrics
*
Nationwide Insurance a" Columbus, Ohio
*
Evaluated and reengineered optimum Data Warehouse test environments
for multiple development and test groups
*
Defined refresh strategies and givernance policies for Natinwide's
IT Data Warehouse testing groups
*
Established a local Denver-area meet-up for QA Managers and
Directors to network, share techniques and to learn how to manage
more effectively in a down economy
INTERNATIONAL GAME TECHNOLOGY
PA MANAGER, AUTOMATION, TOOLS AND PERFORMANCE
2008-2009
*
Managed 2 teams in multiple locations
*
Defined and deployed automation strategy for new Systems Based
architecture
*
Rolled out Quality Center across all IGT locations
*
Defined defect and test management templates
*
Created and deployed regression strategy for full systems
integration, including EGMs, Servers and Back Office architecture.
*
Defined and deployed standard test case management for all groups
*
Defined and oversaw deployment of virtualization of all PA labs
across IGT

SATYAM INFORMATION SYSTEMS

DIRECTOR OF QUALITY
2006-2009
ASSIGNED TO CHECKFREE EPL PORTFOLIO MANAGEMENT SYSTEM PROJECT.
 *
Manager of 4 teams with a staff of 55 (15 onsite, 40 offshore)
including, Onsite/Offshore QA teams, Code Review and Release
Management (Onsite)
*
Established daily metric and progress reviews for critical releases
and deliverables
*
Coordinated activities between onsite and offshore teams.
*
Established processes for integrating all Test Plans and Test Cases
in Mercury Quality Center
*
Represented Satyam QA for Microsoft Audit of project, providing
specific deliverables and improvements
*
Responsible for creation, oversight and implementation of project
Test Methodology,
*
Responsible for Oversight and implementation of project Automation
Strategy
*
Restructured Offshore and Onsite teams to more closely integrate
testing efforts and provide 24/hr coverage during critical release
periods
*
Created and implemented new test plan templateswhich improved depth
and breadth of coverage.
*
Dramatically improved overall quality of the Satyam QA effort and
raised visibility within Checkfree
*
Project Managed the QA and Release of over 100 code drops
*
Performed gap Analysis of SDLC defining specific areas of
improvement and oversaw implementation of same.
SR. QA ONSITE/OFFSHORE LIAISON ASSIGNED TO NYSE
*
Responsible for overseeing 15 onsite consultants for the Market
Surveillance Group
*
Devised and implemented test cases for validating the specialist
trade ahead surveillances
 *
Attended daily SWAT team status meetings providing update
information on QA activities
*
Vetted and interviewed candidates for on-site open positions before
submitting to management for review
NORTHBOUND LIMITED
QA MANAGER, FIXED INCOME (CONSULTANT)
2005-2006
*
UBS a" Stamford, CT
*
*
QA Manager for Fixed Income group, testing trading applications for
U.S. Treasuries and Corporate Bonds
*
Managed activities of 8 testers and 2 automation engineers located
in Stamford, CT and Montreal, QC
*
Provided daily status and QA Metrics for daily builds and test
cycles
*
Worked with BA's to define release priorities and schedules
*
Established training processes for new testers
*
Allocated testing resources to better serve internal and external
application development
*
Interviewed and hired testers in both Montreal and Stamford.
*
Assigned Tasks, Regressions and Priorities on a daily basis
*
Coordinated with London Developers and QA Staff for global release
priorities
*
Worked with Global Support group to improve release and support
practices
*
Worked with UK QA teams to translate automation suites for use in
Stamford and London
*
Worked with multiple vendors such as Bloomberg, Garban and Tullets
to ensure testing requirements were met.
*
Worked with Corporate QA Management to ensure consistent standards
and practices
PREVIOUS EXPERIENCE
Quality By Design, Corp
Independent Contractor
2003-2005
Pinnacor (Formerly Screaming Media)
Director of Quality
2003
Leapfrog
Bilingual QA Tester
2002 - 2002
Avantgo
Enterprise QA Manager
2000-2001
Andavo/Loopnet
QA Director
2000-2000
Quality By Design, Corp
President
1991-2000
Sharebase Corp
Manager, Software Quality Assurance
1990-1991
J.P. Morgan Bank
Lead Quality Assurance Engineer
1987-1990
ATT Information Systems Laboratories
Workstation Certification Engineer
1986-1987

Resume of Laurance Starkand

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