Jeannette L.

Gaines
(248) 421-3972
http://www.linkedin.com/in/jeannettegaines
SUMMARY
Versatile and accomplished organization leader with over 15 years of finance and
IT experience in driving business initiatives, delivering exceptional results t
hat positively impact the bottom line and efficiently managing systems and contr
ols to exceed organizational and stakeholder goals.
KEY PROFICIENCIES
* Advancement in leadership roles - accounting, finance, human resources and te
chnology
* Project Manager - implementing ERP systems
* Solid financial reporting, budgeting and analysis background
* Multifunctional approach
* Demonstrated ability to assess business practices and processes
EXPERIENCE
S.E.I.U. Member Action Service Center, Redford, MI
Director of Financial Services 11/2009 - present
* Manage ERP system implementation (Microsoft Dynamics NAV 2009 RTC) to meet th
e financial needs of Local Unions in a Shared Service environment including inte
rnal and external reporting requirements
* Provide guidance to Local Unions on financial management controls and process
es including approval workflow for transactions to support detailed governmental
reporting needs
* Key decision maker and executive leader for the organization; consultant to L
ocal Unions in regard to financial systems, methods, controls and establishing s
tructure for the finance function
* Determine client needs, lead implementation team in exceeding client expectat
ions during implementation and ongoing; direct all points of client interaction
including contract development and rate negotiations
* Manage, hire and develop a staff including defining and documenting standard
operating procedures in a start-up environment
* Financial systems selection, development and management including web portal
and mobile applications
ACO Inc. (ACO Hardware), DSA Inc. and ACE Building Company, Farmington Hills, MI
Senior Director of Information Technology and Accounting/Corporate Controller 06
/2002 - 08/2009
* Accurately and efficiently reported financial position of $125 million annual
retail operation with 69 locations and 1,200+ employees including consolidated
management of wholesale, manufacturing and real estate business divisions
* Advised President and CFO of company; assumed CFO and Human Resource Director
functions during transition to new executive management team during ongoing cor
porate restructuring
* Successfully implemented an ERP accounting system (Microsoft Dynamics NAV 3.7
) in less than three months and within budget; independently directed consultant
s aligning business requirements with IT capabilities; reduced staff costs $100k
annually, provided reallocation of resources and tightened financial controls a
nd system security
* Structured month-end close decreasing business days needed to perform month-e
nd close from 12 to 4 days and quickly provided essential financial data to fron
t-line managers; developed reports that ranked sales and profit; provided advice
to decision makers regarding opening and closing locations as well as expense a
nalysis to streamline spending
* Developed an innovative and thorough P prepared various returns including sal
es and use tax, property tax and Form 5500 returns for all benefit plans
* Key liaison to CPA firm (Plante & Moran LLC) - prepared annual report for aud
it, directed year-end audit and benefit plan audit activities including intermed
iary between CPA firm, IRS and State of Michigan during tax audits
* Supervised reconciliation procedures for all general ledger accounts resultin
g in more accurate information throughout fiscal year and allowing for a smooth
year-end close substantially freeing time and resources
* Professionally interacted and guided a staff of 20 accountants and technology
employees; confidently presented and discussed complex information with Executi
ve Managers, Board of Directors, CPA firm and auditors
* Key driving force for implementing and interpreting policy and procedures; up
graded payroll processing to Ceridian and launched an intranet tool (Ceridian Se
lf Service) to improve employee communication
Silk & Morgan, Inc. (Blossoms) and Silk & Morgan Properties, LLC, Birmingham, MI
Controller 10/1996 - 03
* Streamlined accounting and management functions for a $3 million annual retai
l operation
* Strategically organized owners' various financial interests; created a separa
te company to obtain most financially advantageous structure exceeding owners' p
rofessional and personal goals
* Initiated and established cash management standards including sweep and money
market accounts; developed and documented financial and administrative policies
and procedures
* Confidentially interacted with CPA firm, legal counsel and financial entities
to obtain $750k SBA Loan
EDUCATION
Master of Science in Management, Walsh College, Troy, MI
Concentration: Small and Family Business Management, Graduated Cum Laude, GPA 3.
7
Awards: Walsh College Academic Scholarship and Franklin Bank Entrepreneurial Sch
olarship
Bachelor of Science in Administration, University of Michigan, Dearborn, MI
Concentration: Accounting
TECHNOLOGY SKILLS
* Microsoft ERP Systems - Dynamics NAV (Navision) versions 3.7, 2009, RTC and D
ynamics GP (Great Plains)
* Payroll software including Ceridian, Ceridian Self Service, ADP, Doren Mayhew
, Pay Systems and Paychex
* Best FAS (fixed asset management software)
* Quickbooks
* Microsoft Office including Jet Reports (Excel based reporting tool)
PROFESSIONAL AFFILIATIONS
Member, Institute of Management Accountants
Member, CFO and Controllers Affinity Group, Business Leadership Institute of Wal
sh College
Treasurer, ACO Scholarship Foundation, 2006 - 2009
Treasurer, Dynamics NAV User Group, 2005 - 2008
PROFESSIONAL DEVELOPMENT
* Microsoft Convergence (annual conference), 2004 - 2007, 2010
* Navision User Group (NAVUG) Forum conference, 2007, 2008, 2010
* Ceridian Insights Conference, 2007
* Dale Carnegie Graduate Assistant
* Dale Carnegie Leadership Course