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system, after it is put into operation, can perform centralized monitoring on the overall running condition of the BTS
Whether the Abis link is connected through or not, the LMT system permits the maintenance personnel to query the
alarm status of boards in the site, and view the site alarms and rack alarm information on the LMT alarm viewing
interface.
Boards that may send alarms include:
1. Boards in the public shelf: operation and maintenance unit (OMU), BS interface equipment (BIE), clock unit (CKU),
external alarm collection module (EAM), signaling distribution unit (SDU) and power supply (PSA).
2. Boards in the carrier shelf: frame unit (FU), carrier unit (CU), power supply (PSB), power
amplifier (PA), combiner HYCOM and multi-coupler MUL.
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ZXG10-BTS (V1A) Base Transceiver Station Maintenance Manual ZTE Corporation © ZTE Corporation.
2002, Shenzhen, P. R. China All rights reserved. No part of this publication may be excerpted,
reproduced, translated, annotated or edited, in any form or by any means, without the prior written
permission of the copyright owner.
ZXG10-BTS (V1A) Maintenance Manual * * * * 3/F., A Wing, ZTE Plaza, Hi-Tech Industrial Park, Shenzhen,
P. R. China
Post-code: 518057
* * * * August, 2002 First Edition, First Print Preface ZXG10, a GSM mobile communication system
independently developed by ZTE Corporation, is composed of the switching sub-system ZXG10-MSS and
the base station sub-system ZXG10-BSS. The ZXG10-BSS is in charge of providing and managing wireless
transmission in GSM, and is composed of the base station controller ZXG10-BSC and the base station
transceiver ZXG10-BTS, etc. The reliable running of the ZXG10-BSS on the network is closely related to
correct operation and maintenance. Therefore, it is very important to handle problems properly with
correct methods.
The ZXG10-BTS (V1A) Maintenance Manual serves as a guide for the user to perform daily maintenance
and fault handling on ZXG10-BTS (V1A). This manual primarily introduces the daily maintenance, alarm
handling and operation information processing of ZXG10-BTS (V1A).
In this Manual, ZXG10-BTS (V1A) is abbreviated as BTS (V1A) or BTS; ZXG10-BTS (V1A) local management
terminal as LMT; ZXG10-BSS (V1A) as BSS; and ZXG10-BSC (V1A) as BSC (V1A) or BSC.
This Manual includes three chapters: Chapter 1 introduces the routine maintenance and emergent
maintenance of the ZXG10-BTS (V1A) as well as frequently used maintenance methods. Chapter 2
introduces the alarm classification of the LMT of ZXG10-BTS (V1A) and describes in detail the alarm
code, alarm content, alarm level, alarm cause, alarm impact, time limit of handling, and handling
process. Chapter 3 itemizes the operation information and handling methods of the boards such as
OMU and TRU. Appendix A introduces the procedures and precautions for replacing parts and boards.
Appendix B gives a list of abbreviations used in this document for the convenience of users in reading
this Manual.
Statement: The actual product may differ from what is described in this manual due to frequent updates
of ZTE products and fast development of technologies. Please contact our local office for
updating/upgrading information of the product.
Contents 1 EQUIPMENT
MAINTENANCE.......................................................................................................... 1 1.1 MAINTENANCE
DESCRIPTION....................................................................................................................... 1 1.2 ROUTINE
MAINTENANCE............................................................................................................................. 2 1.2.1
Daily routine maintenance........................................................................................................... 2 1.2.2
Regular routine maintenance....................................................................................................... 4 1.3
EMERGENT MAINTENANCE..........................................................................................................................
5 1.4 TYPICAL MAINTENANCE
METHODS............................................................................................................... 6 1.5 RELEVANT
MAINTENANCE TABLES................................................................................................................ 7
-i-
ii
-iii-
1. Maintenance classification Daily maintenance of ZXG10-BTS (V1A) can be classified into routine
maintenance and emergent maintenance. The routine maintenance refers to periodical maintenance,
which is divided into daily routine maintenance and regular routine maintenance by their maintenance
periods. Emergent maintenance refers to the maintenance tasks to be immediately executed as
required by sudden failures of the ZXG10-BTS (V1A) equipment and network adjustment, e.g.,
equipment failure, user-reported fault, and the emergent problems found out in routine maintenance.
Emergent failures are characterized by abrupt occurrence and serious influences on the QoS, so the
maintenance personnel in the equipment room are required to handle them decisively, cautiously and
in-time. A detailed record must be made afterward so as to eliminate potential faults.
2. Maintenance requirements and recommendations The daily maintenance of ZXG10-BTS (V1A)
equipment is a major task for the maintenance personnel in the equipment room. Excellent daily
maintenance is a key factor to ensure long-term stable running of the equipment. Therefore, a set of
equipment room maintenance regulations should be formulated to regulate and guide the work of the
maintenance personnel. The followings are some basic requirements and recommendations for daily
maintenance:
1) The maintenance personnel should implement the daily and regular routine check strictly and keep a
detailed record without any omission. 2) The maintenance personnel must keep the equipment room
safe and tidy, with proper temperature and humidity. 3) The maintenance personnel should follow the
equipment operation specifications strictly, -1-
avoid any operations on the equipment beyond the daily maintenance specifications, e.g., arbitrarily
plugging/unplugging, resetting, starting and switching over the equipment, or changing the data; and
should wear an anti-static wrist strap when accessing the hardware system, and store the damaged
parts and the spare parts in anti-static bags, which should be labeled of the category and stored
properly.
4) The person in charge of the equipment room should keep the user accounts, passwords and the user
authorities for login to the local operation & maintenance console and to the network management
system, and distribute them to relevant persons according to their specific authorities, so as to define
the responsibility and authority clearly.
5) The maintenance personnel should handle detected problems and faults in time, report major
problems to relevant supervisors in time and contact the local office of ZTE to get an early solution,
which should be recorded in detail afterward.
6) Before on-duty, the maintenance personnel must undergo necessary training. Different maintenance
positions should be assumed by persons of the corresponding technical levels. 7) The frequently used
tools and instruments should be checked, repaired and calibrated before use to ensure their proper
conditions. Generally, the following tools and instruments are recommended to be prepared in the
equipment room.
A. Tools and auxiliary materials: screwdriver (flat-head and Phillips), diagonal pliers, cable stripper,
unpacking pliers, electric iron, chip-extractor, programmer, eraser, tweezers, spanner, electrical drill,
tape, anti-static wrist strap, insulating tape and cable tie.
B. Instruments: Multimeter, thermometer, humidity meter, optical power meter and earth resistance
tester. 8) The power supply of the system should be kept stable and reliable, and the grounding of the
system should be checked regularly. 1.2Routine maintenance 1.2.1Daily routine maintenance Daily
routine maintenance includes the following items: 1. Equipment room environment 1) Temperature
requirements: -2- Maintenance Manual for ZXG10-BTS (V1A)
Ambient temperature requirements: -5˚C ~ +45˚C; recommended to be always kept between 15˚C ~
30˚C. A thermometer should be available in the equipment room, and the maintenance personnel
should check it daily and make a record in detail; an air conditioner is recommended to be installed in
the equipment room to meet the temperature requirements for long-term stable running of the
equipment.
3) Working status of the air conditioner Check whether the air conditioner (or other humidity
conditioning devices) can work normally according to the preset temperature (humidity) requirements,
and handle the faults in time if any.
4) Dust-proof During the daily maintenance, the equipment should be kept free from dust or
contamination. It is recommended to apply dust-proof sealing rubber strips around the windows and
doors of the equipment room, adopt double-layered-glass sealed windows and wear union suits and
special shoes in the equipment room to diminish dust. In addition, strong magnetic, electrical or
corrosive materials should not be present inside or around the equipment room so as to prevent from
harmful particles.
2. Equipment running status 1) Querying the alarm information Check the site alarms and rack alarms in
the alarm query window of the operation & maintenance center (OMCR) of the BSS or the LMT of the
BTS, keep a detailed record of the alarm information, and contact the technical personnel in time to
locate and eliminate faults.
A. In the OMCR of the BSS, the current alarms are displayed in real time, and the rack diagram and the
alarm statuses of boards are displayed dynamically in the main interface -3- Chapter 1 Equipment
MaintenanceAlarm Handling
of alarms. The recovered history alarms, current alarms and ordinary notifications can be queried as
needed. For the procedure of querying alarms, please see ZXG10-BSS (V1A) Operation Manual; for the
alarm causes and handling process, please see ZXG10-BSS (V1A) Maintenance Manual. B. Whether the
Abis link is connected through or not, the LMT system of the BTS permits the maintenance personnel to
query the alarm status of boards in the site, including alarm mode, alarm location, alarm content, fan
running condition and rack temperature. Multiple alarms may exist on the same board at a time, and the
board color on the alarm viewing interface represents the top alarm level existing on this board. Click
the board, and all alarm information on this board will be displayed. For the procedure of querying
alarms, please see ZXG10-BTS (V1A) Operation Manual; for alarm causes and handling process, please
see Chapter 2 of this Manual.
2) Running status of boards Check whether the indication of the indicators for each board in the rack is
normal. If any alarm indicator is on, contact the technical personnel in time to locate and eliminate the
fault. The running information of the ZXG10-BTS (V1A) mainly comes from the indicators on the panels
of modules such as OMU and TRU. By the different flashing meanings of the indicators, you can
determine the running status of the equipment basically. For the meanings, causes and handling of
various indicator statuses, please see Section 3.1 of this Manual.
1.2.2Regular routine maintenance Regular routine maintenance includes the following items: 1.
Checking the BTS modules Check the amount, model and version of spare modules once a week, and
make sure that the spare modules are stored in compliance with the requirements, with adequate
amount and the convenience to find. Check the back-to-fix conditions of faulty modules once a week.
2. Hardware checking: once a month. 1) Cleaning the rack Clean the surface of the cabinet, clean and dry
the air filter at the bottom of the cabinet; check whether the cabinet is rusted, and whether there is any
unrelated article in the cabinet. Report any difficult problems in time if any, so as to get an early repair.
Check whether the power cables are connected tightly, and whether there is rust.
Check whether the grounding cables are connected tightly, and whether there is rust.
Check whether the power supply of each shelf can work independently. Contact the technical personnel
in time for any problem so as to fix the problem. 3. Transmission Check the connector tightness of the
transmission cables from the optical terminal/microwave rack to the BTS rack once every quarter, and
keep the transmission cables free from twisting, pressing, deforming and over-tightness; and test the
spare ports.
4. Antenna and feeder system Adjust and calibrate the direction and pitch angle of the antenna once
half a year; tighten the antenna, outdoor jumper, feeder cable and indoor jumper; apply rust-proof
treatment to the antenna pole, feeder cable rack and grounding bar which are subject to getting rusty;
test the VSWR of the antenna and feeder system, the transmitting power of the PA; and perform a
general test on all frequencies of all cells of each BS.
1.3Emergent maintenance Emergent maintenance refers to the maintenance task which needs to be
handled immediately in response to the emergent fault of ZXG10-BTS (V1A) equipment. Emergent faults
are characterized by abrupt occurrence and serious influence on the QoS, so the maintenance personnel
of the equipment room are required to handle them decisively, cautiously and in-time. A detailed record
should be made afterward so as to eliminate potential faults.
Generally, the emergent handling process and measures for emergent faults can be summarized based
on the following two types of faults: 1. Emergent faults and disasters in the environment of the
equipment room 1) Major faults: Fault of the power supply system; floods, fires; faults of the air
conditioner system which cause the temperature and humidity severely beyond the specifications. -5-
Chapter 1 Equipment MaintenanceAlarm Handling
2) Maintenance measures: When any alarm information is observed from the OMCR of the BSS or the
LMT system of the BTS, perform an immediate inspection on the environment of the equipment room,
locate the fault cause, and eliminate the fault quickly. Afterward, report to the superior leaders and
keep a detailed record to eliminate potential faults.
2. Emergent fault of the equipment 1) Major faults: including hardware faults, e.g., damage of boards
and modules, not-in-position, poor contact, and software faults, e.g., disorder of data and program, and
improper upgrading. 2) Maintenance measures: A. Through plugging/unplugging, some faults such as
not-in-position and poor contact of the hardware system can be solved; through the replacing or
isolation method, the faults such as hardware damage can be located; the data disorder can be queried
and corrected through operations in the OMCR of the BSS or the LMT system of the BTS.
B. Faults of the software and hardware are numerous and complicated. If the above simple methods fail
to solve the problem, please contact the technical personnel or the regional office of ZTE Corporation,
report to the relevant leaders, and keep a detailed record afterward so as to eliminate potential faults.
1.4Typical maintenance methods In daily maintenance, several typical maintenance methods can be
used as follows: 1. Observation method Locating the fault by viewing the alarm information of the LMT
of the BTS. The observation method is the first method the maintenance personnel should use in case of
fault occurrence. Making a correct judgement on the observation result is a key step for correct analysis
and handling of the fault. Therefore, the maintenance personnel must be very familiar with the indicator
statuses of the boards, and fully aware of the meanings of the alarm information of different levels on
the LMT of the BTS.
2. Plugging/unplugging method When a circuit board is initially found faulty, plug/unplug the circuit
board and the external interface connector to eliminate such faults as poor contact or processor
abnormality. Make sure that the board must be hot-swappable when this method is applied.
3. Replacing method The replacing method is to check the fault by replacing the circuit board in
question with a normal circuit board. When the plugging/unplugging method fails, the replacing method
can be applied. When plugging/unplugging and replacing the board, please see the precautions and
operation procedure for replacing the boards and parts as listed in Appendix A.
4. Isolation method When a part of the system is faulty, the involved circuit board or racks can be
isolated to check whether the fault comes from mutual impact. For example, a typical application of the
isolation method is to self-loop the I/O interface of a circuit board so as to isolate and solve the problem
of the related system.
5. Self-test method When the system or circuit board is powered on again judge if there is any fault by
way of self-test. Usually, when a circuit board is re-powered on for self-test, the indicators on its panel
will flash regularly, so that we can check whether the circuit board itself is faulty.
6. Pressing method
Such faults as poor contact can be removed by pressing the chips and cable connectors.
7. Comprehensive method
Any fault can be cleared by combining the above methods and taking advantage of one’s maintenance
experience. 1.5Relevant maintenance tables 1.5.1Routine maintenance and operation record table The
daily maintenance record table is shown in Table 1-1. The regular maintenance table is shown in Table 1-
2. The maintenance item periodical summary table is shown in Table 1-3. -7- Chapter 1 Equipment
MaintenanceAlarm Handling
Table 1-1 Daily maintenance record table Items Operation item Equipment running status and handling
result Operator Remarks Equipment
room
environment
Temperature
Humidity
Working status of
the air conditioner Dust-proof Equipment running status Querying the alarm information Running status
of boards Table 1-2 Regular maintenance record table Items Operation item Equipment running status
and handling result Operator Remarks Check the BTS module Check the BTS module Hardware: check
Clean the rack Check the
connection of power
cables
Check the
connection of
grounding cables
Check the power module Transmission Transmission Antenna and feeder System Antenna and feeder
system -8- Maintenance Manual for ZXG10-BTS (V1A)
Table 1-3 Maintenance item periodical summary table Items Operation item Maintenance period
Equipment running status and handling result Operator Remarks Equipment room environment
Temperature Daily Humidity Daily Working status of the air conditioner Daily Dust-proof Daily
Equipment running status Querying the alarm information Daily Running status of boards Daily BTS
module check Check the BTS module Weekly Hardware: check Clean the racks Monthly Check the
connection of
power cables
connection of
ground cables
Monthly Check the power module Monthly Transmission Transmission quarterly Antenna and feeder
System Antenna and feeder system Half a year -9- Chapter 1 Equipment MaintenanceAlarm Handling
1.5.2Emergent maintenance and operation record table The emergent fault handling record table is
shown in Table 1-4. Table 1-4 Emergent fault handling record table Exchange name: Person to handle:
Time Time of fault resolved: Fault source: ٱinformed by the user ٱalarm system ٱfound in daily routine
maintenance ٱothers
Fault category:
Fault description:
Handling method: Result: Remarks by the person in charge: -10- Maintenance Manual for ZXG10-BTS
(V1A)
2 Alarm Handling 2.1Alarm information and classification The alarm management of the LTM system is
an important part of BTS local operation and maintenance. The LMT system, after it is put into
operation, can perform centralized monitoring on the overall running condition of the BTS for the
purpose of real-time maintenance and recovery.
Whether the Abis link is connected through or not, the LMT system permits the maintenance personnel
to query the alarm status of boards in the site, and view the site alarms and rack alarm information on
the LMT alarm viewing interface.
Boards that may send alarms include: 1. Boards in the public shelf: operation and maintenance unit
(OMU), BS interface equipment (BIE), clock unit (CKU), external alarm collection module (EAM), signaling
distribution unit (SDU) and power supply (PSA).
2. Boards in the carrier shelf: frame unit (FU), carrier unit (CU), power supply (PSB), power amplifier
(PA), combiner HYCOM and multi-coupler MUL. 3. Others: fan, temperature. In terms of real-time
handling, the alarms include ordinary notifications and alarms. Ordinary notifications only indicate
unrepeatable or transient faults during the system running. Usually, if a notification is not frequently
repeated, it may be caused accidentally by the environment, which needs no handling; if a notification is
frequently repeated, or even the alarm occurs for a long time, it must be checked and solved in time.
An alarm usually lasts for a certain time. According to the severity in the system, alarms are divided into
four levels. Following is the division of the four alarm levels, as shown in Table 2-1. -11-
services seriously
affected
The scope of
equipment safety
seriously affected
running reliability
seriously affected
The scope of
system
maintainability
seriously affected 1 The whole BSS The whole BSS 2 One or some sites BSC or a site The whole BSS The
whole BSS 3 One or some carriers One or some carriers BSC or a site BSC or a site 4 One or some
channels No influence One or some carriers One or some carriers Note: In the definition of the alarm
levels, the affected scope only refers to one single index. That is, if the affected scope of one single
index, e.g., reliability, security reaches the specified scope, the level of the alarm can be determined
basically. If one alarm item has affected several indexes, the alarm level should be raised.
The alarm information summary table of the LMT is shown in Table 2-2. For the detailed information of
the alarm, e.g., alarm cause, time limit of handling, handling process, please see relevant contents of
Section 2.2~2.5.
Table 2-2 Alarm information summary table Alarm code Alarm name Alarm level 0xC00 Alarm of the
main clock signal of the BS CKU 2 0xD00 Software version error of the BS interface equipment 2 0x1301
Major alarm of standing wave ratio of the transmitter combiner 2 0x1701 Communication interruption
of the OMU. 2 0xA08 Data check error of both the main-set and sub-set uplink
processor (DSP0).
3 0xA09 Data check error of both the main-set and sub-set uplink
processor (DSP1).
(continued)Alarm code Alarm name Alarm level 0xA0A Data check error of both the main-set and sub-
set uplink
processor (DSP2).
3 0xA0B Data check error of both the main-set and sub-set uplink
processor (DSP3).
3 0xA0D Fault of the interface clock between the frame unit controller and the BS CKU. 3 0xA0E
Read/write error of the flash memory in the frame unit 3 0xA18 Overflow of the “watchdog” in the
frame unit controller 3 0xA26 LAPD link disconnection of the frame unit controller and the BSC 3 0xB00
Downlink check error between the frame unit and carrier unit 3 0xA23 Inconsistency of the channel
processor (CHP) software version 3 0xA24 Inconsistency of the frame unit controller (FUC) software
version 3 0xB04 Out-of-lock of transmitting RF self oscillator 3 3 0xB05 Out-of-lock of transmitting RF self
oscillator 4 3 0xB06 Out-of-lock of transmitting intermediate frequency self oscillator 5 3 0xB0F Wrong
carrier unit (CU) software version 3 0xC0C Wrong BS CKU software version 3 0xF2A Wrong BS
environment alarm board layer-3 software version 3 0xC01 Alarm of BS CKU frame numbers 3 0xC09
Error of the BS CKU parameter configuration 3 0xC0A Abnormality of the 8K clock signal between BS
interface equipment (BIE) and the BS CKU 3 0xD01 Fault of the BIE switching chip 1 3 0xD02 Fault of the
BIE switching chip 2 3 Chapter 2 Alarm Handling -13-
(contiued) Alarm code Alarm name Alarm level 0xD03 Fault of the BIE switching chip 3 3 0xD04 Fault of
the BIE switching chip 4 3 0xD05 Read/write fault of E1 interface chip 1 of the BIE 3 0xD06 Read/write
fault of E1 interface chip 2 of the BIE 3 0xD07 Read/write fault of E1 interface chip 3 of the BIE 3 0xD08
Loss of E1 interface signal 1 of the BIE 3 0xD09 Loss of E1 interface signal 2 of the BIE 3 0xD0A Loss of E1
interface signal 3 of the BIE 3 0xD11 Alarm of out-of-frame of E1 interface signal 1 of the BIE 3 0xD12
Alarm of out-of-frame of E1 interface signal 2 of the BIE 3 0xD13 Alarm of out-of-frame of E1 interface
signal 3 of the BIE 3 0xF01 Alarm of fan 1 3 0xF02 Alarm of fan 2 3 0xF03 Alarm of fan 3 3 0xF04 Alarm of
fan 4 3 0xF05 Alarm of fan 5 3 0xF06 Alarm of fan 6 3 0xF07 Alarm of fan 7 3 0xF08 Alarm of fan 8 3
0xF09 Alarm of fan 9 3 0xF0D Alarm of temperature sensor 1 3 0xF0E Alarm of temperature sensor 2 3
0xF0F Alarm of temperature sensor 3 3 0xF10 Alarm of temperature sensor 4 3 0xF11 Alarm of
temperature sensor 5 3 0xF12 Alarm of temperature sensor 6 3 0x1002 Fault of the frame unit bus 3
0x1003 Fault of the low-speed bus 3 (contiued) -14- Maintenance Manual for ZXG10-BTS (V1A)
Alarm code Alarm name Alarm level 0x1100 Alarm of the PA output power 3 0x1101 Alarm of the PA
voltage standing wave ratio 3 0x1102 Alarm of the PA tube over-current 3 0x1103 Alarm of PA tube
over-voltage 3 0x1105 Major alarm of PA over-temperature 3 0x1200 Alarm of low-noise amplifier 1 of
the receiver multi- coupler 3 0x1201 Alarm of low-noise amplifier 2 of the receiver multi- coupler 3
0x1400 Alarm of the power supply of the carrier shelf 3 0x1500 Alarm of the power supply of the public
shelf 3 0x1702 Communication interruption of the BS interface board 3 0x1703 Communication
interruption of the BS CKU 3 0x1704 Communication interruption of the BS environment alarm unit 3
0x1708 Communication link disconnection of the power board of the public shelf 3 0x1801 BS OMU
unreported till timeout 3 0x1804 BS environment alarm board unreported till timeout 3 0x1106 Alarm of
the current, voltage and temperature of the 80W PA 3 0x1107 Alarm of the consistency of the two 80W
PAs in terms of
the forward power and type, and the standing wave ratio
3 0xA22 Inconsistent configuration of cell parameters 3 0xB08 Error of parameter configuration of the
carrier unit 3 0xD14 Error of link parameter configuration of the BIE 3 0xF2B No response of the layer-3
software of the BS environment alarm board 3 0x1300 Minor alarm of standing wave ratio of the
transmitter combiner 3 (contiued) Chapter 2 Alarm Handling -15-
Alarm code Alarm name Alarm level 0xA04 Initialization failure of the digital processor 0 in the
transceiver 4 0xA05 Initialization failure of digital processor 01 in the transceiver 4 0xA06 Initialization
failure of digital processor 02 in the transceiver 4 0xA07 Initialization failure of digital processor 03 in the
transceiver 4 0xA10 Software overflow of digital processing unit 0 in the transceiver 4 0xA11 Software
overflow of digital processing unit 1 in the transceiver 4 0xA12 Software overflow of digital processing
unit 2 in the transceiver 4 0xA13 Software overflow of digital processing unit 3 in the transceiver 4
0xA14 Check error of one channel of the uplink data from the RPP to the CHP (DSP0) 4 0xA15 Check
error of one channel of the uplink data from the RPP to the CHP (DSP1) 4 0xA16 Check error of one
channel of the uplink data from the RPP to the CHP (DSP2) 4 0xA17 Check error of one channel of the
uplink data from the RPP to the CHP (DSP3) 4 0xA19 Cross-threshold of the flash memory programming
times in the frame unit controller 4 0xA1A Channel 0 parameter configuration error 4 0xA1B Channel 1
parameter configuration error 4 0xA1C Channel 2 parameter configuration error 4 0xA1D Channel 3
parameter configuration error 4 0xA1E Channel 4 parameter configuration error 4 0xA1F Channel 5
parameter configuration error 4 (continued) Alarm code Alarm name Alarm level -16- Maintenance
Manual for ZXG10-BTS (V1A)
0xA20 Channel 6 parameter configuration error 4 0xA21 Channel 7 parameter configuration error 4
0xB02 Out-of-lock of receiving RF self oscillator 1 4 0xB03 Out-of-lock of receiving RF self oscillator 2 4
0xB07 Out-of-lock of receiving IF self oscillator 6 4 0xC08 Alarm for out-of-lock of phase-locked loop of
the BS CKU 4 0xC0D No response of layer-3 software of the BS CKU 4 0xD15 No response of the layer-3
software of the BS BIE 4 0xB10 No response of the layer-3 software of the carrier unit (CU) 4 0xD0B
Forward slide code indication of the BIE E1 interface signal 1 4 0xD0C Forward slide code indication of
the BIE E1 interface signal 2 4 0xD0D Forward slide code indication of the BIE E1 interface signal 3 4
0xD0E Backward slide code indication of the BIE E1 interface signal 1 4 0xD0F Backward slide code
indication of the BIE E1 interface signal 2 4 0xD10 Backward slide code indication of the BIE E1 interface
signal 3 4 0x1000 Cross-threshold of the flash memory programming times of the BS OMU 4 0x1001
Failure of flash memory programming of the BS OMU 4 0x1004 The standby board of the BS OMU not in
position 4 0x1104 Minor alarm of PA over-temperature 4 0x1705 Communication interruption of the
frame unit 4 0x1706 Communication link disconnection of the carrier unit 4 (continued) Chapter 2 Alarm
Handling -17-
Alarm code Alarm name Alarm level 0x1709 Communication link disconnection of the power board of
the carrier shelf 4 0x170A Communication link disconnection of the PA 4 0x170B Communication link
disconnection of the multi-coupler 4 0x170D Communication link disconnection of the combiner 4
0x1802 The BS interface board unreported till timeout 4 0x1803 The BS CKU unreported till timeout 4
0x1805 The frame unit unreported till timeout 4 0x1806 The carrier unit unreported till timeout 4
0x1808 The public shelf power board unreported till timeout 4 0x1809 The carrier shelf power board
unreported till timeout 4 0x180A The PA unreported till timeout 4 0x180B The multi-coupler unreported
till timeout 4 0x180D The hybrid combiner unreported till timeout 4 0x1108 80W PA link alarm 4
2.2Level-1 alarm None. 2.3Level- 2 alarm 2.3.1Alarm of the main clock signal of the BS CKU Alarm code:
0xC00
Alarm level: 2
Influence of the alarm: If the alarm occurs to an active CKU, this BS will fail to work normally; if the alarm
occurs to a standby CKU, the running reliability of the system will deteriorate. Time limit of handling:
Handle it at once. -18- Maintenance Manual for ZXG10-BTS (V1A)
Handling process: Replace the CKU board Alarm type: Equipment alarm 2.3.2Software version error of
the BIE Alarm code: 0xD00
Alarm cause: software version error, or wrong alarm caused by communication error
Handling process:
2. If the alarm still exists, the board may be faulty, please replace the board.
3. If the alarm still exists, the board software version may be inconsistent with the OMU background
database. Please contact the regional office of ZTE Corporation. Alarm type: Wrong handling. 2.3.3Major
alarm of the standing wave ratio of the transmitter combiner Alarm code: 0x1301
Alarm content: Major alarm of the standing wave ratio of the transmitter combiner
Alarm level: 2
Alarm cause: The external terminal of the combiner is open-circuited or of high resistance, the EAM
receives interference signals or the EAM alarm line is wrongly connected. Influence of the alarm: The PA
transmitting power is off protectively, and the corresponding cell fails to work.
Handling process:
6. If none of the above measures works, please contact the regional office of ZTE Corporation. Alarm
type: Communication alarm 2.4Level- 3 alarm 2.4.1Check error of the uplink data from the receiving
processor to the channel processor 2.4.1.1Data check error of both the main-set and sub-set uplink data
from the receiving processor to the channel processor (DSP0) Alarm code: 0xA08 Alarm content: Data
check error of both the main-set and sub-set uplink data from the receiving processor (RPP) to the
channel processor (CHP) (DSP0)
Alarm level: 3
Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the
lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will
deteriorate drastically, affecting the voice quality and even the assignment will fail.
Handling process:
4. If none of the above operations works, reset the BTS to check if the fault still exists.
5. If none of the above measures works, please contact the regional office of ZTE Corporation.
2.4.1.2Data check error of both the main-set and sub-set uplink data from the receiving processor to
the channel processor (DSP1). Alarm code: 0xA09 Alarm content: Data check error of both the main-set
and sub-set uplink data from the receiving processor (RPP) to the channel processor (CHP) (DSP1)
Alarm level: 3
Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the
lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will
deteriorate drastically, the uplink bit error will occur in timeslot 1 and timeslot 5. In serious situations,
the conversation will be interrupted and the assignment will fail.
Handling process:
3. Check whether the bit switch for the transmission matching resistance on the backplane is set
properly.
4. If none of the above operations works, reset the BTS to check if the fault still exists.
5. If none of the above measures works, please contact the regional office of ZTE Corporation.
Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the
lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will
deteriorate drastically, the uplink bit error will occur in timeslot 2 and timeslot 6. In serious situations,
the conversation will be interrupted and the assignment will fail.
Handling process:
3. Check whether the bit switch for the transmission matching resistance on the backplane is set
properly.
4. If none of the above operations works, reset the BTS to check if the fault still exists.
5. If none of the above measures works, please contact the regional office of ZTE Corporation.
2.4.1.4Data check error of both the main-set and sub-set uplink data from the receiving processor to the
channel processor (DSP3). Alarm code: 0xA0B Alarm content: Data check error of both the main-set and
sub-set uplink data from the receiving processor (RPP) to the channel processor (CHP) (DSP3)
Alarm level: 3
Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the
lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will
deteriorate drastically, the uplink bit error will occur in timeslot 3 and timeslot 7. In serious situations,
the conversation will be interrupted and the assignment will fail.
Time limit of handling: Handle it as soon as possible. Chapter 2 Alarm Handling -23-
Handling process:
1. Check whether the CKU is properly inserted.
3. Check whether the bit switch for the transmission matching resistance on the backplane is set
properly.
4. If none of the above operations works, reset the BTS to check if the fault still exists.
5. If none of the above measures works, please contact the regional office of ZTE Corporation.
2.4.2Frame unit fault 2.4.2.1Fault of the interface clock between the frame unit controller and the BS
CKU Alarm code: 0xA0D
Alarm level: 3
Alarm cause: Fault of the BTS CKU, fault of the transmission clock line, or fault of the clock interface on
the FU. Influence of the fault: Affecting the normal communication between the baseband processing
unit and OMU and CU, resulting in failure of normal operation of the whole CU.
Handling process:
2. Check whether the line between the CKU and CU is connected reliably.
Alarm cause: Too many times of the FLASH programming, read/write error or the software checksum
error. Influence of the alarm: The baseband processing unit fails to obtain the correct software version
from the flash memory, and the whole FU fails to work normally.
Handling process:
1. Reset the FU first to see whether the alarm can be recovered. If this alarm can be recovered, it
indicates this alarm is caused by external interference when the CPU reads the data from the flash
memory. This FU should be able to work normally after resetting.
2. If this alarm cannot be recovered by resetting, contact the regional office of ZTE Corporation as soon
as possible. Alarm type: Equipment alarm 2.4.2.3Overflow of the “watchdog” in the FUC Alarm code:
0xA18
Alarm level: 3
Handling process:
2. If the alarm appears again, it indicates that the D101 chip on the board may be out of order, replace
the board.
3. In case that the alarm still exists, contact the regional office of ZTE Corporation.
Alarm level: 3
Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC cannot be
established, or the system fails to start normally.
Handling process:
2. If the alarm appears again, it indicates that the D201 chip on the board may be out of order, replace
the board.
3. In case that the alarm still exists, contact the regional office of ZTE Corporation.
Alarm level: 3
Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC -36-
Maintenance Manual for ZXG10-BTS (V1A)
Handling process:
3. In case that the alarm still exists, contact the regional office of ZTE Corporation.
Alarm level: 3
Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC cannot be
established, or the system fails to start normally.
Handling process:
2. If the alarm persists, it indicates that the D101 chip on the board may be out of order, replace the
board.
3. If the alarm still exists, the system clock may be abnormal, then reset the CKU.
4. If the alarm still exists, the physical link of the E1 A interface may be abnormal.
5. If the physical link of the E1 A interface is normal, and the alarm still exists, contact the regional office
of ZTE Corporation. Chapter 2 Alarm Handling -37-
Alarm type: Equipment alarm 2.4.8.5Loss of the BIE E1 interface signal 2 Alarm code: 0xD09
Alarm level: 3
Handling process:
2. If the alarm appears again, it indicates that the D201 chip on the board may be out of order, replace
the board.
3. If the alarm still exists, the system clock may be abnormal, then reset the CKU.
4. If the alarm still exists, the physical link of the E1 B interface may be abnormal.
5. If the physical link of the E1 B interface is normal, and the alarm still exists, contact the regional office
of ZTE Corporation. Alarm type: Equipment alarm 2.4.8.6Loss of the BIE E1 interface signal 3 Alarm code:
0xD0A
Alarm level: 3
Alarm cause: The conversation is abnormal, or links between a part of TRUs and BSC cannot be
established, or the system fails to start normally. -38- Maintenance Manual for ZXG10-BTS (V1A)
Handling process:
2. If the alarm appears again, it indicates that the D301 chip on the board may be out of order, replace
the board.
3. If the alarm still exists, the system clock may be abnormal, then reset the CKU.
4. If the alarm still exists, the physical link of the E1 C interface may be abnormal.
5. If the physical link of the E1 C interface is normal, while the alarm still exists, replace the BIE board of
the cascaded BTS.
6. In case that the alarm still exists, contact the regional office of ZTE Corporation.
Alarm level: 3
Alarm cause: Chip or clock failure, phase difference from the BSC clock, or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little impact on conversations. But frequent
occurrence (once several minutes) will cause abnormal conversation or abnormal link establishment
between the main rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in free run mode, this alarm may be
ignored; but for frequent occurrence, handle it as soon as possible.
Handling process:
2. If the alarm persists, indicating that the D101 chip on the board may be out of order, replace the
board.
3. If the alarm still exists, indicating that the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 A interface may be abnormal.
5. If the physical link is normal, and the alarm still exists, contact the regional office of ZTE Corporation.
Alarm type: Equipment alarm 2.4.8.8Out of frame of the BIE E1 interface signal 2 Alarm code: 0xD12
Alarm content: Out of frame of the BIE E1 interface signal 2
Alarm level: 3
Alarm cause: Chip or clock failure, phase difference from the BSC clock, or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little impact on conversations. But frequent
occurrence (once several minutes) will cause abnormal conversations or abnormal link establishment
between the extension rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in free run mode, this alarm may be
ignored; but for frequent occurrence, handle it as soon as possible.
Handling process:
2. If the alarm appears again, indicating that the D201 chip on the board may be out of order, replace
the board.
3. If the alarm still exists, indicating that the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 B interface may be abnormal.
5. If the physical link is normal, while the alarm still exists, contact the regional office of ZTE Corporation.
-40- Maintenance Manual for ZXG10-BTS (V1A)
2. Observe whether the fan is switched on already, if not, switch on the fan. 3. Observe whether the
temperature is too high, and check the running of the air conditioner. 4. If the environment temperature
cannot be lowered, shut down part of TRU to lower the temperature inside the rack. 5. If both the fan
and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE
Corporation. Alarm type: Equipment alarm 2.4.10.2Alarm of temperature sensor 2 Alarm code: 0xF0E
Alarm level: 3
Alarm cause: The temperature at the lower part of the main rack is too high.
Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS
operation.
Handling process:
1. Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane
alarm cables are not connected properly, solve these problems first.
2. Observe whether the fan is switched on already; if not, switch on the fan.
3. Observe whether the temperature is too high, and check the running of the air conditioner.
4. If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature
inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the
regional office of ZTE Corporation. Alarm type: Equipment alarm -48- Maintenance Manual for ZXG10-
BTS (V1A)
Alarm level: 3
Alarm cause: The temperature at the upper part of the extension rack 1 is too high.
Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS
operation.
Handling process:
1. Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane
alarm cables are not connected properly, solve these problems first.
2. Observe whether the fan is switched on already; if not, switch on the fan.
3. Observe whether the temperature is too high, and check the running of the air conditioner.
4. If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature
inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the
regional office of ZTE Corporation. Alarm type: Equipment alarm 2.4.10.4Alarm of temperature sensor 4
Alarm code: 0xF10
Alarm level: 3
Alarm cause: The temperature at the lower part of the extension rack 1 is too high.
Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS Chapter
2 Alarm Handling -49-
operation.
Handling process:
1. Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane
alarm cables are not connected properly, solve these problems first.
2. Observe whether the fan is switched on already; if not, switch on the fan.
3. Observe whether the temperature is too high, and check the running of the air conditioner.
4. If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature
inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the
regional office of ZTE Corporation. Alarm type: Equipment alarm 2.4.10.5Alarm of temperature sensor 5
Alarm code: 0xF11
Alarm level: 3
Alarm cause: The temperature at the upper part of the extension rack 2 is too high.
Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS
operation.
Handling process:
1. Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane
alarm cables are not connected properly, solve these problems first. 2. Observe whether the fan is
switched on already; if not, switch on the fan. -50- Maintenance Manual for ZXG10-BTS (V1A)
3. Observe whether the temperature is too high, and check the running of the air conditioner. 4. If the
environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside
the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the
regional office of ZTE Corporation. Alarm type: Equipment alarm 2.4.10.6Alarm of temperature sensor 6
Alarm code: 0xF12
Alarm level: 3
Alarm cause: The temperature at the lower part of the extension rack 2 is too high.
Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS
operation.
Handling process:
1. Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane
alarm cables are not connected properly, solve these problems first.
2. Observe whether the fan is switched on already; if not, switch on the fan.
3. Observe whether the temperature is too high, and check the running of the air conditioner.
4. If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature
inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the
regional office of ZTE Corporation. Alarm type: Equipment alarm Chapter 2 Alarm Handling -51-
2.4.11Fault of buses 2.4.11.1Fault of the frame unit bus Alarm code: 0x1002
Alarm content: FUBUS fault (communication interruption between OMU and all FUs)
Alarm level: 3
Influence of the alarm: FUC and CHP versions and parameter configurations cannot be updated, and
alarms cannot be reported.
Handling process:
3. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm content: OBBUS fault (communication interruption between OMU and BIE, CKU and EAM)
Alarm level: 3
Alarm cause: Low-speed (64K) HDLC bus failure, or OMU hardware error
Influence of the alarm: Parameter configurations of low-speed boards cannot be updated, and alarms
cannot be reported.
Handling process:
3. If none of the measures works, contact the regional office of ZTE Corporation.
2.4.12Alarm of power amplifiers (PAs) 2.4.12.1Alarm of the PA output power Alarm code: 0x1100
Alarm level: 3
Alarm cause: The direct reason is that the PA output power is different from the CU control power by
over one time. And it may be caused by the aged PA, failed power detection circuit and narrow range of
the detection threshold.
Influence of the alarm: This TRU may be unable to communicate, and the power is out of control, and
CUI shuts down the PA.
Handling process:
1. Reset the TRU and see whether the alarm can be recovered.
2. Replace the PA board or TRU, and contact the regional office of ZTE Corporation.
Alarm level: 3
Alarm cause: The direct reason is that the reverse power is too high. And it may be caused by the
Chapter 2 Alarm Handling -53-
Alarm level: 3 Alarm cause: Over-voltage, under-voltage, over-current and power-off of the PSA power
supply; interference signals received by EAM or error connections of EAM alarm cables Influence of the
alarm: The PSA power supply fault will affect the public shelf, especially the whole public shelf may be
out of work in serious cases. The alarm caused by the interference signal received by EAM or error
connection of the EAM alarm cable will have no influence on the system.
Handling process:
2. If alarm indicators on the panel light up at the same time, replace the PSA and contact the regional
office of ZTE Corporation. Alarm type: Equipment alarm 2.4.15Interruption of board communications
2.4.15.1Interruption of the BS interface board communications Alarm code: 0x1702
Alarm level: 3
Alarm cause: The HDLC link between OMU and BIE disconnects.
Influence of the alarm: The BIE polling is faulty, and no data can be transferred between BIE and OMU.
Furthermore, the BIE data cannot be configured, and the BIE status cannot be reported. Time limit of
handling: Handle it as soon as possible. Handling process: The system runs still, but no data can be
configured. If the link of BIE is disconnected for a long time, users may try the following methods for
troubleshooting:
4. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm cause: The HDLC link between OMU and CKU is disconnected.
Influence of the alarm: The CKU polling is faulty, and no data can be transferred between CKU and OMU.
Furthermore, the CKU data cannot be configured, and the CKU status cannot be reported. Time limit of
handling: Handle it as soon as possible. Handling process: The system runs still, but no data can be
configured. If the link of CKU is disconnected for a long time, users may try the following methods for
troubleshooting.
3. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm level: 3
Alarm cause: The HDLC link between OMU and EAM is disconnected.
Influence of the alarm: The EAM polling is faulty, and no data can be transferred between EAM and
OMU. Furthermore, the EAM data cannot be configured, and the EAM status cannot be reported.
Chapter 2 Alarm Handling -59-
Time limit of handling: Handle it as soon as possible. Handling process: The system runs still, but no data
can be configured. If the alarm is caused only by the long-term link disconnection of EAM, users may try
the following methods for troubleshooting:
4. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm type: Communication alarm
2.4.15.4Interruption of the communication link of the public shelf power supply board Alarm code:
0x1708
Alarm level: 3
Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty
Influence of the alarm: It will impact the PSA operation and maintenance.
Handling process:
1. Check whether there are alarms and faults in the OMU and EAM. If yes, clear the alarms accordingly.
2. If both the OMU and EAM work normally, check whether the alarm cable of the backplane is
connected properly. For anything abnormal, resolve it.
3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation. .
2.4.16Timeout of board unreported 2.4.16.1Timeout of the BS OMU unreported Alarm code: 0x1801
Alarm level: 3
Alarm cause: The direct reason is that the O&M messages of the board can not be received at the BSC
side in a period. And it may be caused by blocked links and a short timer at the BSC side (the alarm will
be recovered soon); or the interrupted communication link between OMU and BSC.
Influence of the alarm: The alarm conditions of the active/standby OMU and other BTS boards can not
be viewed until the alarm is recovered.
1. If the alarm is recovered soon, improve the quality of the transmission link between BSC and BTS, or
no handling is required. 2. If the alarm cannot be recovered for a long time, check step by step according
to alarm items of “Interruption of communication links between OMU and BSC”.
3. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm level: 3
Alarm cause: The direct reason is that the O&M messages of the board can not be received at the BSC
side in a period. And it may be caused by blocked links and a short timer at the BSC side (the alarm will
be recovered soon); or the interrupted communication link of the EAM.
Influence of the alarm: The alarm conditions of the board can not be viewed until the alarm is
recovered.
Handling process:
1. If the alarm is recovered soon, improve the quality of the transmission link between BSC and BTS, or
no handling is required 2. If the alarm cannot be recovered for a long time, check step by step according
to the alarm items of “Interruption of the EAM communication link”. 3. If there is an alarm caused by
timeout of the OMU unreported, handle it before handling the alarm mentioned here.
4. If none of the measures works, contact the regional office of ZTE Corporation.
Alarm level: 3
Alarm cause: In the BTS (V1A), the 80W PA is composed of two 40W PAs in parallel connection, then this
alarm refers to the over-current, over-voltage, temperature of over 75˚C and voltage standing wave
ratio alarms of the additional PA tube in the 80W PA.
Influence of the alarm: This alarm indicates that the additional PA in the 80W PA is faulty or the working
condition becomes poor, or the power output is affected, or lifespan of the PA is shortened.
Handling process:
1. Check fans of BTS and the temperature inside the equipment room.
2.4.17.2Alarm of the consistency of two 40W PAs in terms of forward powers and types, and the
standing wave ratio of the left PA Alarm code: 0x1107 Alarm content: Alarm of the consistency of two
80W PAs in terms of forward power and types, and the standing wave ratio of the left PA
Alarm level: 3
Alarm cause: In BTS (V1A), the 80W PA comprises two 40W PAs in parallel connection. The alarm
is caused by bad consistency of the power and phase between the two PAs in the 80W PA. Influence of
the alarm: This alarm indicates that the outputs of the two PAs in the 80W PA are inconsistent, and that
will cause an actual output power of less than 80W.
Time limit of handling: Handle it as soon as possible.
Handling process:
1. Check whether there are over-current and over-voltage alarms for the two PAs. If yes, first handle
other alarms of the PA.
2.4.18Other alarm information 2.4.18.1Inconsistent configuration of cell parameters Alarm code: 0xA22
Chapter 2 Alarm Handling -63-
Alarm content: Inconsistent configuration of cell parameters Alarm level: 3 Alarm cause: Error cell
parameter configurations or inconsistent configurations of channel parameters and CU parameters
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom appears. However, it will cause
failure of this BTS.
Time limit of handling: Handle it at once. Handling process: Re-configure parameters on the background
and make the parameter synchronization with the BS. Alarm type: Wrong handling. 2.4.18.2Error of
parameter configuration of the carrier unit Alarm code: 0xB08
Alarm level: 3
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom appears. However, it will cause
conversation failure of this TRU.
Time limit of handling: Handle it at once. Handling process: 1. Check whether the inserted TRU is
confused. (GSM900/GSM1800/GSM1900 TRUs may be used confusedly.) 2. Check the software
configuration parameters (including the frequency, mode and static power level). 3. If none of the
measures works, contact the regional office of ZTE Corporation. -64- Maintenance Manual for ZXG10-
BTS (V1A)
Alarm type: Wrong handling. 2.4.18.3Error of link parameter configuration of the BIE Alarm code: 0xD14
Alarm level: 3
Influence of the alarm: The link establishment between TRU and BSC will be abnormal.
Handling process:
2. If this alarm persists, the BSC background data configuration is wrong. Contact the regional office
of ZTE Corporation. Alarm type: Wrong handling. 2.4.18.4No response of the layer-3 software of the BS
EAM Alarm code: 0xF2B
Alarm level: 3
Alarm cause: The OMU cannot receive L3 messages of the EAM in a certain period of time.
Influence of the alarm: The OMU can monitor neither the running status of the EAM board, nor the
alarms in the rack and the alarms of the external dry contact.
Handling process:
3. If the alarm still exists, indicating that the system clock may be abnormal, reset the CKU.
4. In case that the alarm still exists, contact the regional office of ZTE Corporation.
Alarm type: Equipment alarm.
2.4.18.5Minor alarm of standing wave ratio of the transmitter combiner Alarm code: 0x1300
Alarm content: Minor alarm of standing wave ratio of the transmitter combiner
Alarm level: 3
Alarm cause: The combiner external terminal is open circuited or of high impedance, the EAM receives
interference signals or the EAM alarm line is connected improperly. Influence of the alarm: If the alarm
is caused by the open circuit or high impedance of the combiner external terminal, the power output of
the whole cell will be decreased, and the cell coverage will be affected, but the communication service is
not affected temporarily. If the alarm is caused by the EAM receiving the interference signals, no
influence will result.
Handling process:
2. Check whether the alarm line of the backplane EAM is connected improperly. If the alarm happens
together with the “major alarm of the transmitter combiner standing wave ratio”, maybe there is
something wrong with the backplane alarm line.
3. If the alarm indicator on the panel lights simultaneously, it is necessary to check whether the
connectors of the jumper cable on the cabinet top, main feeder and antenna are poorly contacted or
there is water leakage.
4. If none of the above measures works, contact the regional office of ZTE Corporation. Alarm type:
Equipment alarm -66- Maintenance Manual for ZXG10-BTS (V1A)
2.5Level 4 alarm 2.5.1Digital processor fault in the transceiver 2.5.1.1Initialization failure of digital
processor 0 in the transceiver Alarm code: 0xA04
Alarm level: 4
Handling process: 1. Re-download the DSP software. 2. Reset this TRU frame and restart the DSP unit to
see whether this alarm can be recovered. If the alarm is recovered, it means that the DSP initialization
failure is caused by the external strong interference, and this TRU unit can work normally.
3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible.
Alarm type: Equipment alarm 2.5.1.2Initialization failure of digital processor 01 in the transceiver Alarm
code: 0xA05
Alarm level: 4
Influence of the alarm: Two timeslots of this TRU cannot work normally, that is, two physical channels
of this TRU can not be used, which will affect the traffic capacity of the cell.
Handling process:
2. Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm
is recovered, it means that the DSP initialization failure is caused by the external strong interference,
and this TRU unit can work normally.
3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible.
Alarm type: Equipment alarm 2.5.1.3Initialization failure of digital processor 02 in the transceiver Alarm
code: 0xA05
Alarm level: 4
Handling process:
2. Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm
is recovered, it means that the DSP initialization failure is caused by the external strong interference,
and this TRU unit can work normally.
3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible.
-68- Maintenance Manual for ZXG10-BTS (V1A)
5. If it is still ineffective, contact the regional office of ZTE Corporation. Alarm type: Equipment alarm
2.5.3Cross-threshold of the flash memory programming times in the frame unit controller Alarm code:
0xA19
Alarm content: Cross-threshold of the FLASH MEMORY programming times in the FUC.
Alarm level: 4
Alarm cause: Too many times of the FLASH MEMORY programming or hardware error.
Influence of the alarm: The baseband processing unit may fail to operate FLASH or the stored software
and data is lost. Time limit of handling: Handle it as soon as possible. Handling flow: Replace the
equipment. As the FLASH programming threshold is set as 10,000 times, while the maximum of the
FLASH programming times is up to 100,000, generally such alarm seldom occurs.
Alarm type: Equipment alarm 2.5.4Channel parameter configuration error 2.5.4.1Channel 0 parameter
configuration error Alarm code: 0xA1A
Alarm level: 4
Handling process: Re-configure the parameters on the background and make the parameter
synchronized with the BS. Alarm type: Wrong handling. 2.5.4.2Channel 1 parameter configuration error
Alarm code: 0xA1B
Alarm level: 4
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. Alarm type: Wrong handling.
2.5.4.3Channel 2 parameter configuration error Alarm code: 0xA1C
Alarm level: 4
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters -76- Maintenance Manual for ZXG10-BTS (V1A)
synchronized with the BS. Alarm type: Wrong handling. 2.5.4.4Channel 3 parameter configuration error
Alarm code: 0xA1D
Alarm level: 4
Alarm cause: The parameter configuration is improper or with conflicts.
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. Alarm type: Wrong handling.
2.5.4.5Channel 4 parameter configuration error Alarm code: 0xA1E
Alarm level: 4
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. Chapter 2 Alarm Handling -77-
Alarm type: Wrong handling. 2.5.4.6Channel 5 parameter configuration error Alarm code: 0xA1F
Alarm level: 4
Influence of the alarm: It will influence the channel assignment and normal work.
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. Alarm type: Wrong handling.
2.5.4.7Channel 6 parameter configuration error Alarm code: 0xA20
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. -78- Maintenance Manual for ZXG10-
BTS (V1A)
Alarm type: Wrong handling. 2.5.4.8Channel 7 parameter configuration error Alarm code: 0xA21
Alarm level: 4
Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the
data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect
the channel assignment and normal work.
Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the
background and make the parameters synchronized with the BS. Alarm type: Wrong handling. 2.5.5Out-
of-lock of receiving RF self oscillator 2.5.5.1Out-of-lock of receiving RF self oscillator 1 Alarm code: 0xB02
Alarm level: 4
Alarm cause: The clock signals are not stable or the TRU phrase-locked loop is faulty
Influence of the alarm: This TRU may not be available for conversation.
Alarm level: 4
Alarm cause: The clock signals are not stable or the TRU phrase-locked loop is faulty
Influence of the alarm: This TRU may not be available for conversation.
Alarm level: 4
Influence of the alarm: This TRU may not be available for conversation.
2.5.6Alarm for out-of-lock of the phase-locked loop of the BS CKU Alarm code: 0xC08
Alarm level: 4
Alarm cause: This alarm occurs only in the condition of the whole network synchronization, it may be
caused by the unstable CKU clock source or the CKU phase-locked loop fault. Influence of the alarm:
Basically this BS can work normally, while the slide code alarm and out-of- frame alarm may occur.
Time limit of handling: Put it off.
Handling process:
1. Maybe the current 8K clock jitters quite sharply, observe for a certain period of time. If the out-of-
lock alarm occurs repeatedly for one day, replace the board.
2. If all the boards give alarms, it indicates a poor line, switch over to the free-oscillation mode.
3. If none of the above measures works, contact the regional office of ZTE Corporation.
2.5.7No response of layer-3 software 2.5.7.1No response of layer-3 software of the BS CKU Alarm code:
0xC0D
Alarm level: 4
Alarm cause: The OMU cannot receive CKU L3 messages in a certain period of time.
Influence of the alarm: This BS can work normally but is unable to be maintained and monitored.
Handling process:
2. If not, change the alarming board as a standby board and reset the CKU.
Alarming content: The layer-3 software of the BIE gives no response temporarily.
Alarm level: 4
Alarm cause: The OMU cannot receive the BIE L3 messages in a certain period of time.
Influence of the alarm: The OMU fails to monitor the BIE running temporarily, but the system service
running will not be influenced.
Handling process:
3. If the alarm still exists, it indicates the system clock may be abnormal, then reset the CKU.
4. In case that the alarm still exists, contact the regional office of ZTE Corporation.
2.5.7.3No response of the layer-3 software of the carrier unit (CU) Alarm code: 0xB10
Alarm level: 4
Alarm cause: The OMU cannot receive the CU L3 messages in a certain period of time.
Influence of the alarm: It will affect the maintenance on CU, but with no influence on the phone calls.
Handling process:
3. If the alarm still exists after resetting, contact the regional office of ZTE Corporation.
Alarm content: Forward slide code indication of the BIE E1 interface signal 1
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little influence on the conversation. Frequent
occurrences (once several minutes) will cause abnormal communication or abnormal link set-up
between the active rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible.
Handling process:
2. If the alarm still exists, it indicates that the D101 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 A interface may be abnormal.
5. If the physical link of the E1 A interface is normal, while the alarm still exists, contact the regional
office of ZTE Corporation. Alarm type: Equipment alarm Chapter 2 Alarm Handling -83-
2.5.8.2Forward slide code indication of the BIE E1 interface signal 2 Alarm code: 0xD0C
Alarm content: Forward slide code indication of the BIE E1 interface signal 2
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little influence on the conversation. Frequent
occurrences (once several minutes) will cause abnormal communication or abnormal link set-up
between the extension rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible.
Handling process:
2. If the alarm still exists, it indicates that the D201 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 B interface may be abnormal.
5. If the physical link of the E1 B interface is normal, while the alarm still exists, contact the regional
office of ZTE Corporation. Alarm type: Equipment alarm 2.5.8.3Forward slide code indication of the BIE
E1 interface signal 3 Alarm code: 0xD0D
Alarm content: Forward slide code indication of the BIE E1 interface signal 3
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 -84-
Maintenance Manual for ZXG10-BTS (V1A)
connection Influence of the alarm: For occasional occurrence, it has little influence on the conversation.
Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-
up between the cascaded rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible.
Handling process:
2. If the alarm still exists, it indicates that the D301 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 C interface may be abnormal.
5. If the physical link of the E1 C interface is normal, while the alarm still exists, contact the regional
office of ZTE Corporation. Alarm type: Equipment alarm 2.5.8.4Backward slide code indication of the BIE
E1 interface signal 1 Alarm code: 0xD0E
Alarm content: Backward slide code indication of the BIE E1 interface signal 1
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little influence on the communication. Frequent
occurrences (once several minutes) will cause abnormal communication or abnormal link set-up
between the host rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible. Chapter 2 Alarm Handling -85-
Handling process: 1. Insert the board properly and reset it. 2. If the alarm still exists, it indicates that the
D101 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 A interface may be abnormal.
5. If the physical link of the E1 A interface is normal, and the alarm still exists, contact the regional office
of ZTE Corporation. Alarm type: Equipment alarm 2.5.8.5Backward slide code indication of the BIE E1
interface signal 2 Alarm code: 0xD0F
Alarm content: Backward slide code indication of the BIE E1 interface signal 2
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little influence on the communication. Frequent
occurrences (once several minutes) will cause abnormal communication or abnormal link set-up
between the extension rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible.
Handling process:
2. If the alarm still exists, it indicates that the D201 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU. -86-
Maintenance Manual for ZXG10-BTS (V1A)
4. If the alarm still exists, the physical link of the E1 B interface may be abnormal. 5. If the physical link
of the E1 B interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation.
Alarm type: Equipment alarm 2.5.8.6Backward slide code indication of the BIE E1 interface signal 3
Alarm code: 0xD10
Alarm content: Backward slide code indication of the BIE E1 interface signal 3
Alarm level: 4
Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection
Influence of the alarm: For occasional occurrence, it has little influence on the communication. Frequent
occurrences (once several minutes) will cause abnormal communication or abnormal link set-up
between the cascaded rack TRU and the BSC.
Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not
be handled; while for frequent occurrences, handle it as soon as possible.
Handling process:
2. If the alarm still exists, it indicates that the D301 chip on the board may be faulty, replace the board.
3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU.
4. If the alarm still exists, the physical link of the E1 C interface may be abnormal.
5. If the physical link of the E1 C interface is normal, while the alarm still exists, contact the regional
office of ZTE Corporation. Alarm type: Equipment alarm Chapter 2 Alarm Handling -87-
2.5.9BS OMU fault 2.5.9.1Cross-threshold of the flash memory programming times of the BS OMU
Alarm code: 0x1000
Alarm level: 4
Alarm cause: Too many times of FLASH programming, read-write error or the software checksum error.
Influence of the alarm: No influence on the current work.
Handling process:
1. Reset the OMU first to see whether this alarm can be recovered. If the alarm can be recovered, it is
caused by the external interference which causes the CPU to read the data in the FLASH MEMORY
2. If resetting cannot recover this alarm, it indicates the board is aging, replace this board. Alarm type:
Equipment alarm 2.5.9.2Failure of flash memory programming of the BS OMU Alarm code: 0x1001
Alarm level: 4
Alarm cause: Too many times of the FLASH programming or read-write error.
Handling process: Users can not solve such kinds of problems, usually this alarm is caused by FLASH chip
fault. For such faults, contact the regional office of ZTE Corporation. -88- Maintenance Manual for
ZXG10-BTS (V1A)
Alarm type: Equipment alarm 2.5.9.3The standby board of the BS OMU not in position Alarm code:
0x1004
Alarm level: 4
Alarm cause: The OMU standby board is not powered on or communication with the active board is
improper. Influence of the alarm: Hand-over to the standby board fails when the active board is faulty,
thus reducing the system reliability.
Handling process:
1. Check whether the standby board is on the rack, then reset or re-insert it (when the standby board is
in the normal status, the power indicator and running indicator are normally on)
Alarm level: 4
Alarm cause: PA temperature is too high, which may result from its long-time full-power operation, with
the fan long-time switched off, high temperature of the environment and the detecting circuit fault.
Influence of the alarm: This TRU can work, but the PA is aging rapidly. Time limit of handling: Handle it
as soon as possible. Chapter 2 Alarm Handling -89-
Handling process: 1. Check whether the fans work normally and whether the temperature of the
environment is too high. 2. If the fans work normally and the environment temperature is normal, while
the PA over- temperature alarm still exists, maybe the detecting circuit is faulty, replace the PA. Alarm
type: Equipment alarm 2.5.11Board communication interruption 2.5.11.1Communication interruption of
the frame unit Alarm code: 0x1705
Alarm level: 4
Alarm cause: the HDLC link between the OMU and FU is disconnected.
Influence of the alarm: Fault occurs to FU polling, and no data can be transmitted between the FU and
OMU. The FU data cannot be configured, and the FU status cannot be reported. Time limit of handling:
Handle it as soon as possible. Handling process: The system can keep on running, but no data can be
configured. If only the FU link is disconnected for a long time, the user may try the following methods
for troubleshooting.
6. If the problem still can not be solved, please contact the regional office of ZTE Corporation.
2.5.11.2Communication link disconnection of the carrier unit (CU) Alarm code: 0x1706
Alarm level: 4
Alarm cause: the HDLC link between the OMU and CU is disconnected.
Influence of the alarm: Fault occurs to the CU polling, and no data can be transmitted between the CU
and OMU. The CU data cannot be configured, and the CU status cannot be reported. Time limit of
handling: Handle it as soon as possible. Handling process: The system can keep on running, but no data
can be configured. If only the CU link is disconnected for a long time, the user may try the following
methods for troubleshooting.
2.5.11.3Communication link disconnection of the power board of the carrier shelf Alarm code: 0x1709
Alarm level: 4
Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty.
Influence of the alarm: it will influence the PSB operation and maintenance.
Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether there are
alarms and faults in the OMU and EAM. If yes, eliminate the faults accordingly. 2. If both the OMU and
EAM work normally, check whether the alarm line of the backplane is properly connected. For anything
abnormal, correct it.
3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation.
Alarm level: 4
Alarm cause: The corresponding TRU power-off, off-line or faulty; and OMU power-off, off-line or faulty.
Handling process:
1. Check whether there are alarms and faults in the OMU and TRU (especially the CUI) corresponding to
the PA. If yes, eliminate the faults accordingly. 2. If both the OMU and CUI work normally, check
whether the O&M line of the backplane is properly connected. For anything abnormal, correct it.
3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation.
Alarm level: 4
Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty.
Influence of the alarm: it only influences the MUL operation and maintenance.
Handling process:
1. Check whether there are alarms and faults in the OMU and EAM. If yes, eliminate the faults
accordingly. 2. If both the OMU and EAM work normally, check whether the alarm line of the backplane
is properly connected. For anything abnormal, correct it.
3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation.
Alarm level: 4
Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty.
Influence of the alarm: it only influences the HYCOM operation and maintenance.
1. Check whether there are alarms and faults in the OMU and EAM. If yes, eliminate the faults
accordingly. Chapter 2 Alarm Handling -93-
Alarm level: 4
Alarm reason: The direct reason is that the BSC side cannot receive O&M messages of the board in a
certain period of time. The possible causes include: the link is blocked and the timer at the BSC side is
set to a relatively short duration (the alarm will be recovered very soon); the CKU communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between the BSC
and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “CKU communication link disconnected” alarm item. 3. Check whether there is the
alarm of timeout of the OMU unreported. If yes, handle it first before handling this alarm.
4. If none of the measures works, contact the regional office of ZTE Corporation.
2.5.12.3 The frame unit is unreported till timeout Alarm code: 0x1805
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in
a certain period of time. Possible causes: the link is blocked and the timer on the BSC side is Chapter 2
Alarm Handling -95-
set to a relatively short duration (the alarm will be recovered very soon); FU communication link is
disconnected. Influence of the alarm: The alarm condition of the board can not be viewed until the
alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and
BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “FU communication link disconnected” alarm item. 3. Check whether there is the alarm
of timeout of OMU unreported, if yes, handle it first before handling this alarm.
4. If none of the measures works, contact the regional office of ZTE Corporation.
2.5.12.4 The carrier unit is unreported till timeout Alarm code: 0x1806
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in
a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a
relatively short duration (the alarm will be recovered very soon); CU communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
4. If none of the above measures works, contact the regional office of ZTE Corporation.
2.5.12.5 The power board of the public shelf is unreported till timeout Alarm code: 0x1808
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on the BSC
side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is
set to a relatively short duration (the alarm will be recovered very soon); PSA communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and
BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “PSA communication link disconnected” alarm item. 3. Check whether there is the
alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm. Chapter 2 Alarm
Handling -97-
4. If none of the above measures works, contact the regional office of ZTE Corporation. Alarm type:
Communication alarm 2.5.12.6 The power board of the carrier shelf power board is unreported till
timeout Alarm code: 0x1809
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in
a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a
relatively short duration (the alarm will be recovered very soon); PSB communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and
BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “PSB communication link disconnected” alarm item. 3. Check whether there is the
alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm.
4. If none of the above measures works, contact the regional office of ZTE Corporation.
2.5.12.7 The power amplifier is unreported till timeout Alarm code: 0x180A Alarm content: Timeout of
the PA board is not reported -98- Maintenance Manual for ZXG10-BTS (V1A)
Alarm level: 4 Alarm cause: The direct cause is that the O&M messages of the board can not be received
on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC
side is set to a relatively short duration (the alarm will be recovered very soon); PA communication link
is disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and
BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “PA communication link disconnected” alarm item. 3.Check whether there is the alarm
that OMU is unreported till timeout, if yes, handle it first before handling this alarm. .
4. If none of the above measures works, contact the regional office of ZTE Corporation.
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in
a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a
relatively short duration (the alarm will be recovered very soon); MUL communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Chapter 2 Alarm Handling -99-
Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered very
quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2.
If the alarm is not recovered for a long time, check step by step according to the “MUL communication
link disconnected” alarm item. 3. Check whether there is the alarm of timeout of OMU unreported, if
yes, handle it first before handling this alarm.
4. If none of the above measures works, contact the regional office of ZTE Corporation.
2.5.12.9 The hybrid combiner is unreported till timeout Alarm code: 0x180D
Alarm level: 4
Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in
a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a
relatively short duration (the alarm will be recovered very soon); HYCOM communication link is
disconnected.
Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered.
Handling process:
1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and
BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step
according to the “HYCOM communication link disconnected” alarm item. -100- Maintenance Manual for
ZXG10-BTS (V1A)
3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before
handling this alarm.
4. If none of the above measures works, contact the regional office of ZTE Corporation.
Alarm level: 4
Alarm cause: In BTS (V1A), 80W PA comprises two 40W PAs in parallel. The alarm is caused by the
communication link disconnection of the additional PA of the 80W PA. Influence of the alarm:
Occurrence of this alarm will cause the actual output power to be much less than 80W.
Handling process:
Table 3-1 Names and meanings of the OMU indicators Indicated status Power supply indicator (green)
Alarm indicator (red) Running
indicator
(green)
Active/stand by (yellow) The board not powered on Normally off Normally off Normally off Normally off
The board powered on Normally on X X X BOOT starting Normally on Normally off 4 Hz flashing Normally
off Active status Normally on X X Normally on Standby status Normally on X X Normally off Process
initially started Normally on Normally on Normally on Normally on Fault of the 4M or 8K clock Normally
on Normally on 1 Hz flashing X LAPD link disconnected Normally on 1 Hz flashing 1 Hz flashing Normally
on System initialization status Normally on 4 Hz flashing 4 Hz flashing Normally on File downloading
Normally on 1 Hz flashing 4 Hz flashing Normally on Note: X means “the indicator can be in any status”.
2. TRU -102-
There are five indicators on the TRU board, i.e., power supply indicator, alarm indicator, running
indicator, status indicator ST1 and status indicator ST2 from top downwards. Meanings of combinations
of the panel indicators are shown in Table 3-2.
Table 3-2 Names and meanings of the TRU indicators Indicated status Power supply indicator (green)
Alarm indicator (red) Running
indicator
(green)
Status
indicator
ST1
Status
indicator
ST2
The board not powered on Normally off X X X X The board powered on Normally on X X X X BOOT
starting Normally on Normally off 4Hz flash X X Process initially started Normally on Normally on
Normally on X X Fault of 4M or 8K clock Normally on Normally on 1Hz flashing X X LAPD link
disconnected Normally on 1Hz flash 1Hz flashing X X HDLC link disconnected Normally on 4Hz flash 1Hz
flash X X System initialization status Normally on 4Hz flashing 4Hz flashing X X File downloading Normally
on 1Hz flashing 4Hz flashing X X BCCH TRU (the system message already received) X X X Normally on X
Note:1) X means “the indicator can be in any status ”. 2) The priority sequence of the indicators in
working status is shown as follows: the priority gradually decreases from top downwards, i.e., “fault of
4M or 8K clock----LAPD link disconnected----HDLC link disconnected----file downloading----system
initialization status”
3) ST1: Status indicator 1.If it is normally on, it means that this TRU is the carrier shelf where the BCCH
channel is located. If it is normally off, it means that this TRU is the carrier shelf where the non-BCCH
channel is located.
4) ST2: Status indicator 2.It is reserved in design, and not used in actual running. Chapter 3 Running
Information Processing -103-
3. BIE There are four indicators on the BIE panel, i.e., power supply indicator, alarm indicator, running
indicator, and active/standby indicator from top downwards. Meanings of combinations of the panel
indicators are shown in Table 3-3.
Table 3-3 Names and meanings of the BIE indicators Indicated status Power supply indicator (green)
Alarm
indicator
(red)
Running
indicator
(green)
Active/standby (yellow) The board not powered on Normally off Normally off Normally off Normally off
The program out of service Normally on X Normally on X HDLC link not established Normally on 1Hz
flashing 1Hz flash X Working normally Normally on Normally off 1Hz flash X Active Normally on X X
Normally on Note: X means “the indicator can be in any status.” 4. EBIE There are four indicators on the
EBIE panel, which are, in turn from the top down, power supply indicator, alarm indicator, running
indicator and active/standby indicator. Meanings of combinations of the panel indicators are shown in
Table 3-4
Table 3-4 Names and meanings of the EBIE indicators Indicated status Power supply indicator (green)
Alarm
indicator
(red)
Running indicator (green) Active/standby (yellow) The board not powered on Normally off Normally off
Normally off Normally off The program out of service Normally on X Normally on X 8K E1 alarm Normally
on Normally on 1Hz flashing X HDLC link not established Normally on 4Hz flashing 1Hz flash X Working
normally Normally on Normally off 1Hz flashing X Active Normally on X X Normally on Parameter
configuration Normally on 4Hz flashing 4Hz flashing X Note: X means “the indicator can be in any
status”. -104- Maintenance Manual for ZXG10-BTS (V1A)
5. CKU There are five indicators on the CKU board, i.e., power supply indicator, alarm indicator, running
indicator, active/standby indicator and phase lock indicator from top downwards. Meanings of
combinations of the panel indicators are shown in Table 3-5.
Table 3-5 Names and meanings of the CKU indicators Indicated status Power supply indicator (green)
Alarm indicator (red) Running indicator (green) Active/stan dby (yellow) Phase lock
indicator
(green)
The board is
not powered
on
Normally off Normally off Normally off Normally off Normally off Initialization Normally on 4Hz flash X X
X The program
runs out of
service
Normally on X Normally on X X Working normally Normally on Normally off 1Hz flash X X Active Normally
on X X Normally on X Phase lock status Normally on X X X 4Hz flashing Locked status Normally on X X X
Normally on The whole
network
asynchronou
frame
number
abnormal.
not
established
clock
abnormal
Normally on X X X 1 Hz flashing Note: X means “the indicator can be in any status ”. 6. EAM There are
three indicators on the EAM board, i.e., power supply indicator, alarm indicator, and running indicator
from top downwards. Meanings of combinations of the panel indicators are shown in Table 3-6.
Table 3-6 Names and meanings of the EAM indicators Indicated status Power supply indicator (green)
Alarm indicator (red) Running indicator (green) The board not powered on Normally off Normally off
Normally off Initialization Normally on 4Hz flashing X Working normally Normally on Normally off 1Hz
flashing HDLC link disconnected Normally on 1 Hz flashing 1 Hz flashing The system clock severely
abnormal Normally on Normally on Normally on Note: X means “the indicator can be in any status”.
3.2OMU operation information 3.2.1OMU board not powered on 1. Meaning: The OMU board is not
powered on
5. Precautions: None.
5. Precautions: None.
3.2.3OMU BOOT starting 1. Meaning: OMU BOOT starting -106- Maintenance Manual for ZXG10-BTS
(V1A)
3. Cause: When the board is started, BOOT invokes the programs from the FLASH into the memory.
5. Precautions: None.
5. Precautions: None.
3.2.5OMU in standby status 1. Meaning: OMU in standby status
5. Precautions: None.
5. Precautions: None.
4. Handling method:
1) Reset the CKU board. 2) If resetting doesn’t work, replace the CKU board. 5. Precautions: None.
3.2.8OMU LAPD link disconnected. 1. Meaning: LAPD link is disconnected.
4. Handling method:
1) Check whether the boards of BSC (such as the LAPD board, the SMB board) work normally, and
whether there is any alarm present. If there are alarms, clear the alarms first.
2) Check whether the LAPD time slots of OMU are allocated correctly.
4) Check whether the BTS rack is powered on, and whether OMU is started normally.
5) Check whether BIE of BTS works normally. Clear the alarms first if there is any.
6) If none of the above measures works, please contact the regional office of ZTE Corporation.
5. Precautions: None. 3.2.9OMU system in the initialization status 1. Meaning: the OMU system is in the
initialization status. -108- Maintenance Manual for ZXG10-BTS (V1A)
3. Cause: BSC downloads data to OMU, such as the cell attribute, the station configuration, etc.
5. Precautions: None.
3. Cause: Versions of BSC and OMU are inconsistent or OMCR forcefully downloads the software.
3.3TRU operation information 3.3.1TRU board not powered on 1. Meaning: The TRU board is not
powered on
5. Precautions: None.
3.3.2TRU board powered on 1. Meaning: The OMU board is powered on
3. Cause: When the board is started, BOOT invokes the programs from the FLASH into the memory.
5. Precautions: None.
5. Precautions: None.
4. Handling method:
1) Reset the CKU board. 2) If resetting doesn’t work, replace the CKU board. 5. Precautions: None. -110-
Maintenance Manual for ZXG10-BTS (V1A)
4. Handling method:
1) Check whether there is any alarm at the base station BIE, whether E1 line is correctly connected, and
whether there is any alarm on SMB board, LAPD board, DSN board of BSC; if yes, then locate the fault
and eliminate it.
2) Check whether the BSC data are correct, especially the T network connection and SMB time slot
connection data etc.
4) Reset TRU.
5) If none of the above measures works, please contact the regional office of ZTE Corporation.
5. Precautions: None. 3.3.7TRU HDLC link disconnected 1. Meaning: The HDLC link between TRU and
OMU is disconnected.
4. Handling method: The system can keep on running, but no data configuration can be made. If TRU link
is disconnected for a long time, the user may try the following methods for troubleshooting.
5. Precautions: None. 3.3.8TRU system in the initialization status 1. Meaning: TRU system is in the
initialization status.
3. Cause: BSC downloads data to TRU, such as the cell attribute, the station configuration, etc.
5. Precautions: None.
3. Cause: Versions of BSC and TRU are inconsistent or OMCR forcefully downloads the software.
3.3.10TRU BCCH carrier indication 1. Meaning: The TRU is the carrier shelf where BCCH channel is
located. 2. Relative information: None. 3. Cause: The TRU is the frame where BCCH channel is located,
and BSC has delivered the system message to this TRU.
5. Precautions: None.
3.4BIE running information 3.4.1BIE board not powered on 1. Meaning: The BIE board is not powered
on
3.4.2BIE program out of service 1. Meaning: BIE program runs out of service
5. Precautions: None.
3.4.3BIE HDLC link not established 1. Meaning: The HDLC link between BIE and OMU is disconnected.
4. Handling method: The system can keep on running, but no data configuration can be made. If the TRU
link is disconnected for a long time, the user may try the following methods for troubleshooting.
4) If none of the above measures works, please contact the regional office of ZTE Corporation. 5.
Precautions: None. 3.4.4BIE working normally 1. Meaning: BIE works normally
5. Precautions: None.
3.4.5BIE in the active status 1. Meaning: OMU in the active status
5. Precautions: None.
3.5EBIE running information 3.5.1EBIE board not powered on 1. Meaning: The EBIE board is not
powered on
5. Precautions: None.
3.5.2EBIE program out of service 1. Meaning: The EBIE program runs out of service
5. Precautions: None.
3.5.3EBIE 8K and E1 alarm 1. Meaning: There is some problem with the E1 signal or the rack clock signal
from BSC.
3. Cause: There is some problem with the E1 signal or the rack clock signal from BSC.
4. Handling method:
1) Check whether the EBIE board and the CKU board are inserted properly.
4) If the whole rack has clock alarms, then replace the CKU board.
6) If none of the above measures works, please check whether the transmission is normal.
5. Precautions: None. 3.5.4EBIE HDLC link not established 1. Meaning: The HDLC link between EBIE and
OMU is disconnected.
4. Handling method: The system can keep on running, but no data configuration can be made. If EBIE
link is disconnected for a long time, the user may try the following methods for troubleshooting.
4) If none of the above measures works, please contact the regional office of ZTE Corporation.
5. Precautions: None.
3.5.6EBIE in active status 1. Meaning: EBIE is in the active status
5. Precautions: None.
5. Precautions: None.
3.6CKU running information 3.6.1CKU board not powered on 1. Meaning: The CKU board is not powered
on
5. Precautions: None.
5. Precautions: None.
5. Precautions: None.
5. Precautions: None.
5. Precautions: None.
3.6.6CKU in the phase lock status 1. Meaning: CKU is in phase lock status 2. Relative information: None.
3. Cause: When the system configuration parameter is “external synchronization mode”, the clock
signals of CKU and E1 are in the synchronization status.
5. Precautions: The procedure of power-on and phase lock may take about 10 minutes.
3.6.7CKU in the locked status 1. Meaning: CKU is in the locked status 2. Relative information: None. 3.
Cause: When the system configuration parameter is “external synchronization mode”, the clock -118-
Maintenance Manual for ZXG10-BTS (V1A)
signals of CKU and E1 are in the synchronization status.
5. Precautions: None.
3.6.8Asynchronization of the whole CKU network 1. Meaning: The whole CKU network is asynchronous.
2. Relative information: None. 3. Cause: When the system configuration parameter is “internal
synchronization mode”, CKU is in the free-run mode.
5. Precautions: None.
3.6.9The CKU clock frame number abnormal 1. Meaning: There is some problem with the rack clock or
the TDMA frame number.
3. Cause: There is some problem with the rack clock or the TDMA frame number.
4. Handling method:
1) Insert the CKU properly. 2) Replace the CKU 5. Precautions: None. 3.6.10CKU HDLC link not
established 1. Meaning: The HDLC link to OMU is not established.
4. Handling method:
1) The disconnection of LAPD of OMU is a normal case. Handle the problem of the LAPD link of OMU
first in this case. 2) If links are established for all other MOs inside the rack, then replace the CKU board.
5. Precautions: None. 3.6.11The CKU 8K clock abnormal 1. Meaning: There are no 8K signals.
5. Precautions: None.
3.7EAM running information 3.7.1EAM board not powered on 1. Meaning: The EAM board is not
powered on
5. Precautions: None.
5. Precautions: None.
5. Precautions: None.
3.7.4EAM HDLC link disconnected 1. Meaning: The HDLC link to OMU is not established.
1) The disconnection of LAPD of OMU is a normal case. Handle the problem of the LAPD link of OMU
first in this case. 2) If links are established for all other MOs inside the rack, then replace the EAM board.
5. Precautions: None. 3.7.5The EAM system clock severely abnormal 1. Meaning: There are no system
clocks.
4. Handling method:
1) Check the CKU board. 2) Check the EAM board (if other boards on the rack have no clock alarms,
replace the EAM board). Chapter 3 Running Information Processing -121-
Appendix A Replacement of Boards and Parts A.1 Overview In the course of daily maintenance, replacing
the faulty board is a frequently used and critical maintenance method. It is suggested that, when
replacing a board, the maintenance personnel of the equipment room must contact relative technical
personnel or the personnel in the regional office of ZTE Corporation for technical support and
instruction.
In the course of replacing the board, attentions should be given to the following principles. 1. The spare
parts should be kept in anti-static packing bags (in which small bags of moisture absorbents are
recommended), which are stored in cartons properly according to different types. The anti-static bags or
cartons should be labeled of the types for easy identification.
2. Before replacing, carefully check whether there is any damage to the spare parts or whether there is
any component missing, and make sure the spare board type is completely identical with the type of the
faulty board to be replaced
3. Put on anti-static wrist straps when plugging/unplugging boards. When holding a board with your
hands, never touch the circuit, components and devices or wiring slots on the board. Never use
excessive force in plugging/unplugging, for fear of damaging the pins or slots on the boards or the
backplane.
4. The replaced faulty board should be put into anti-static bags, and stored properly according to
different types. 5. After unplugging the faulty board, install a standard filler panel in the vacant slot to
prevent dust and for decoration, if no spare parts are available then. 6. When replacing an active board,
switch over the active/standby boards first to turn the standby board into the active status. 7. When
replacing PA or HYCOM, please make sure to pull out the input cable of the module before pulling out its
output cable. On the contrary, connect the output cable first before connecting the input cable, so as to
avoid no output connection when there input into PA or HYCOM.
-123-
8. Make sure to insert the module in position, and tighten the panel screws of the module. 9. For
replacing the power board and MP, plugging/unplugging with power-on is strictly prohibited. A.2
Replacement of the public shelf board Replace the public shelf board in the following steps: 1.
Preparations for the replacement 1) Determine that the board is faulty and needs a replacement
through fault observation and analysis. 2) Make sure that the spare part functions perfectly and with the
identical type of the faulty board. 3) Prepare some anti-static bags, small bags of moisture absorbents,
cartons for different types as well as some labels for making marks. 2. Replacement steps: 1) Put on the
anti-static wrist strap. 2) When replacing an active board, switch over the active/standby boards first to
turn the standby board into the active status. 3) Loosen the retaining screws on the panel, then pull the
spanner on the faulty board outwards and downwards with a proper force of one hand. When the board
is separated from the slot and bounces out of it, pull the board out gently with the other hand holding
the bottom of the board. In the course, try your best to avoid touching the components and circuits on
the board with your hands.
4) Put the replaced faulty board into an anti-static bag containing small bags of moisture absorbents,
paste on the bag the label of the board model, the program version and such word as “faulty”. Store the
faulty boards properly in the cartons according to different types. The cartons should also be pasted
with corresponding labels on the exterior for later identification and handling.
5) Insert the spare board into the specified slot of the plug-in frame in accordance with its name. Press
the spanner on the board with the thumb and push in the board with proper force until the spanner is
locked, indicating that the board is placed in position. Then tighten the
screws on the panel. 6) If an active board is replaced, switch over the active/standby boards once again
after the replacement so as to turn the new board into the active status. 3. Confirm after the
replacement When the board is just plugged in, it will take some time for self-test. If the self-test is
successful, the indicator will display normally and the service is resumed, indicating successful
replacement. Refer to Chapter 3 in this manual for the judgement method of the indicator status
display. If the self-test fails, i.e., the self-test is repeated endlessly or the final display is abnormal, and
the service of the relative unit is not resumed, it indicates unsuccessful replacement. Then please check
and determine once again whether the spare part is damaged, or the cause of the fault does not lie in
this board, then locate the fault through observing the alarms in LMT.
A.3 Replacement of the carrier shelf board Replace the carrier shelf board in the following steps: 1.
Preparations for the replacement
1) Make sure that the board is faulty and needs replacing through fault observation and analysis.
2) Make sure that the spare part functions perfectly with the identical type of the faulty board.
3) Prepare anti-static bags, small bags of moisture absorbents, cartons for different types as well
3) Loosen the retaining screws on the panel, then pull the spanner on the faulty board outwards and
downwards with a proper force of one hand. When the board is separated from the slot and bounces
out of it, pull the board out gently with the other hand holding the bottom of the board. In the course,
try your best to avoid touching the components and circuits on the board with your hands.
4) Put the replaced faulty board into an anti-static bag containing small bags of moisture absorbents,
paste on it a label of the board model, the program version and such word as Appendix A Replacement
of Boards and Parts -125-
“faulty”. Store the faulty boards properly in the cartons according to different types. The cartons should
also be labeled on the exterior for later identification and handling. 5) Insert the spare board into the
specified slot of the plug-in frame in accordance with its name. Press the spanner on the board with the
thumb and push in the board with proper force until the spanner is locked, indicating that the board is
placed in position. Then tighten the screws on the panel.
6) Switch on the PSB power supply of this layer. 3. Confirm after the replacement When the board is just
plugged, it will take some for self-test. If the self-test is successful, the indicator will display normally and
the service is resumed, indicating successful replacement. Refer to Chapter 3 in this manual for the
judgment method of the indicator status display. If the self-test fails, i.e., the self-test is repeated
endlessly or the final display is abnormal, and the service of the relative unit is not resumed, it indicates
unsuccessful replacement. Then please check and determine once again whether the spare part is
damaged, or the cause of the fault does not lie in this board, then locate the fault through observing the
alarms in LMT.
Appendix B Abbreviations Abbr. English name Abis Interface between BSC and BTS ARFCN Absolute
Radio Frequency Channel No BCCH Broadcast Control Channel BIE Base Station Interface Equipment BER
Bit Error Rate BSC Base Station Controller BSIC Base Station Identify Code BTS Base Transceiver Station
CCCH Calling Control Channel CELL Cellular CHP Channel Processor CKU Clock Unit CU Carrier Unit DAAU
Alarm adaptor unit DTX Discontinuous Transmission E1 PCM 2M data link EAM External Alarm Module
EBIE Enhanced Base station Interface Equipment FU Frame Unit GPRS General Packet Radio Service
HDLC High Speed Data Link Control HW HighWay HYM (HYCOM) Hybrid Combiner LAPD Link Access
Procedure D Channel 1 27
(continued) Abbr. English name LAPDm Link Access Procedure Dm (mobile D) Channel LM Local
Manager LMT Local Manager Terminal MMI Man-Machine Interface MO Managed Object MS Mobile
Station MSC Mobile services Switching Center MUL Multi Coupler OMC Operation and Maintenance
Center OMU Operation & Maintenance Unit PA Power Amplifier PEU Power Extension unit PSA Power
Supply A PSB Power Supply B PUB Public Unit Board RACH Random Access Channel SDU Signal Distribute
Unit
SITE
TCH/F
Traffic Channel (Full rate) TCH/H Traffic Channel (Half rate) TEI Terminal Equipment Identifier TRU
Transceiver Unit TRX Transceivers Um Wireless Air Interface -128- Maintenance Manual for ZXG10-BTS
(V1A)
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