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ment, and leadership skills used to successfully launch and grow start-ups and w
ell-established international corporations. Analyst able to identify, understand
, and craft viable solutions to wide-ranging challenges as part of daily busines
s management. Open-minded, honest leader with a direct communication style. Moti
vator skilled in championing high-calibre service delivery as the seasoned manag
er of up to 7500 personnel. Level-headed decision-maker equipped to successfully
manage budgets as well as formulate and execute strategic plans. Untiring catal
yst for continual process improvement as part of innate commitment to high-level
performance.
Business Start-up, Expansion * Operations Management * Large-Scale Staff Develop
ment
Contract Negotiations * Vendor Relations * Strategic Problem-Solving * Customer
Relations
Process Improvement * Budget Accountability * Marketing, Sales * Start-Up Opera
tion
Executive Leadership * Performance Improvement * Overhead Reduction * Revenue Gr
owth
PROFESSIONAL EXPERIENCE
99 Ventures LLC- Miami, Florida, November, 2009-Present
Director
Venture membership company, offering investments in a number of business opportu
nities within the USA. Managing and responding with returns of investments.
Avolus, Dubai, UAE - August 2009.
Managing Director Middle East
Leading the company in the Middle East to be a strong contender in the VIP trans
portation industry within the region. This encompasses, marketing, sales, quotat
ions and operational activity.
JET AIRWAYS, Mumbai, India * 2008 Salary USD 240,000
Company known as one of India's best independent airlines with domestic and inte
rnational flights.
Vice-President, Airport Services
Directed daily airport operations of 6 metropolitan locations, continually maint
aining and elevating high-calibre service quality and on-time delivery. Broadene
d the vision and view of management staff, advancing them beyond traditional thi
nking to a more flexible leadership style. Motivated a 4K-person staff to consis
tently improve customer service as part of overall strategy to outpace competito
rs. Company won 4 awards during tenure.
Operational Achievements:
* Cut employee overtime by 35% with no loss of service quality.
* Boosted on-time performance to 96%.
* Facilitated the integration of Jet Lite, a sister company, deftly managing cos
ts and staff cuts in conjunction with other key personnel.
DNATA (Emirates Group), Dubai, United Arab Emirates * 2001-2008
Largest supplier of air travel services in the Middle East with 27K employees.
KEITH THOMAS
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ktefae72@westpost.net
EDUCATION
Coursework in History, Geography
University of Lusaka, Republic of Zambia, Africa