Lori L.

Shields
23 Deaver Street * Asheville, North Carolina 28806
(503) 849-4228 * lsf24722@westpost.net
Summary of Qualifications
Versatile Business Manager with more than 20 years of experience managing all as
pects of business, including sales, multimillion-dollar budgets, health and safe
ty programs, manufacturing, human resources, and procurement.
* Demonstrates history of producing results in variety of projects, including de
veloping, implementing, and maintaining safety initiatives that result in drasti
c decrease in accidents and more than 1 million hours without reportable inciden
ts.
* Communicates effectively with individuals of all backgrounds and professional
levels, using empathy and objectivity to manage employees, establishing trusting
relationships with customers, and partnering with peers to achieve results.
Professional Experience
Weyerhaeuser, Various Locations 1985-2009
Sales Representative, iLevel Trus Joist Commercial Business, Federal Way, Washin
gton 2006-2009
* Managed all sales aspects for territory with $10 million annual sales, promoti
ng equipment to construction industry and excelling rapidly despite new product
line, customers, and environment.
* Developed leads, managed customer accounts, prepared bid packets, inspected jo
b sites, presented products and services, and maintained customer relationships.
* Persuaded customers to conduct business with Weyerhaeuser rather than direct c
ompetitors by demonstrating products' superiority and quality.
* Acclimated to new situation quickly and with little guidance and adapted sales
approach to succeed in male-dominated industry.
Sales Representative, Recycling, Beaverton, Oregon 2005-2006
* Managed sales relationships that generated approximately $3 million in annuali
zed revenue, offering services to companies throughout region.
* Developed sales leads; managed customer accounts; and served as liaison betwee
n operations, customers, and suppliers to build successful partnerships and deli
ver positive business results.
* Interacted with wide range of customers, building strong partnerships and cons
istently maintaining sales quotas.
* Participated in continuous improvement plans within recycling sales organizati
on.
Interim Plant Manager, Recycling, Charlotte, North Carolina 2005
* Directed all aspects of 80-employee manufacturing facility, increasing product
ivity while helping other plants to develop and implement safety plans.
* Managed major capital project; improved safety results; headed sales, procurem
ent, and customer relationships; and ensured strong financial performance and ac
hievement of all business objectives.
Operations Manager, Recycling, Beaverton, Oregon 1999-2004
* Handled day-to-day operations, safety, maintenance, cost control, quality, pro
cess reliability, and staffing in fast-paced, high-volume recycling plant specia
lizing in paper and plastic recycling.
* Led plant in safety, earning S.H.A.R.P. status, winning SMT safety award, and
achieving 1 million hours without lost-time accident.
* Oversaw $4 million annual, plantwide budget; headed multicultural team using t
otal quality management principles and processes to eliminate waste, improve qua
lity and reliability, and maintain company standing as low-cost producer.
Lori L. Shields
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Weyerhaeuser, continued
* Assisted other plants in implementing safety programs and served on companywid
e committees regarding safety, health, and operations.
* Excelled in employee development, working with staff, particularly minorities,
to expand skill sets and move into more senior roles.
Safety Coordinator, Beaverton, Oregon 1995-1999
* Built process to sustain injury-free workplace in plant with 100 employees, fo
cusing on leadership development, engaging employees in safety, and increasing s
kills and knowledge.
* Improved safety performance in manufacturing and trucking by 90% during tenure
and decreased number of recordable and lost-time incidents by 50% within one ye
ar.
* Established processes to ensure sustainability of safety results, earning repu
tation for thorough understanding of requirements and ability to implement succe
ssful safety programs.
* Led behavior-based safety implementation at multiple recycling facilities in w
estern region and taught annual safety training to diverse work force.
* Served on Recycling Safety Leadership Team, developing and leading components
of comprehensive business plan with senior leaders from business.
* Acted as lead auditor in Weyerhaeuser annual Heath and Safety Exchange Audits.
Traffic Coordinator, Beaverton, Oregon 1985-1995
* Coordinated inbound and outbound trucking flows, managed Department of Transpo
rtation qualifications for trucking department, and served as qualified DOT audi
tor for company.
Education and Certification
B.S., Business Management, University of Phoenix, Portland, Oregon 2006
GPA: 3.75
Emergency Medical Technician-B Certification 2009
Washington State Volunteer Fire Fighting Academy 2008
Completed 150 hours of classroom, practicum, and online training required to bec
ome eligible for Fire Fighter 1 certificate in State of Washington.
Training
Total Quality Management * Story Board (problem solving) * Capital Effec
tiveness * Financial Analysis
OSHA Level 2 Investigator * Qualified DOT Auditor * Steven Covey * R
oger Merrill
Mindset of Leaders * Weyerhaeuser's Leadership Institute
Dimensions of Professional Selling * Sales Advantage * Load Development
Leadership
Board Member, Rainer Vista Condominium Association, Milton, Washington 2006-2008
Representative, Weyerhaeuser Portland Community Council, Portland, Oregon