TONYA FORD

113 Whetstone Way Villa Rica, GA 30180

678-840-4148 or 678-449-5157
tff5b420@westpost.net
Office Manager
Dedicated and technically skilled business professional with a versatile adminis
trative support skill set developed through experience as an office manager, sec
retary, administrative assistant and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and pr
ocess improvements proven to increase efficiency, customer satisfaction and the
bottom line.
Offer advanced computer skills in MS Office Suite, Peachtree 2011, SAP, QuickBoo
ks, and other applications/systems.
Key Skills
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable/Receivable
Bookkeeping & Payroll Records Management
Meeting & Event Planning
Inventory Management
Expense Reduction
Experience
Seal Master/Atlanta, Atlanta, GA 2007 to 2010
Office Manager
Culminating in current responsibility for coordinating all office functions.
Results:
Developed efficiency-enhancing workflow/process improvements that made it possib
le to accommodate increasing responsibilities necessitated by staff reductions.
Decreased office expenditures 100% by implementing needed controls on stock/sup
plies and standardizing ordering procedures.
Saved thousands of dollars in fees and improved the response-rates for customers
.
Southern Manufacturing, Tallapoosa, GA 2001 to 2007
Office Manager /Administrative Assistant
Served as executive assistant to the management team, handled all customer compl
aints, safety issues, functioned as primary liaison to customers and ensured a c
onsistently positive customer experience.
Results:
Quickly became a trusted assistant and became the office manager and earned a re
putation for maintaining a positive attitude and producing high-quality work
Managed 56 employees and managed P&L, sales, inventory, merchandising and cost c
ontrols. Maintained high standards in sanitation and safety and complied with re
gulatory guidelines.
Created automated daily stats report that reduced inaccuracies and provided all
management with an important decision-making tool. Reduced staff turnover by 15
% in 2008, and made improvements with all levels within the company by training
 programs, and teaching programs that would enhanced employees performance and h
elp build a motivated workforce.
Education
West Georgia College, Carrollton, GA 2001
BA in Management / Science - Completed numerous courses for: Hazmat, loss preven
tion, leadership, time control.