LISA HARDESTY

350 E Las Colinas Blvd. # 2105

Irving, TX 75030
214 690-7887
lhf62cca@westpost.net
Objective: To capitalize on my success in working with donors and organizing eve
nts as an active Member of the Board of Directors of Something mAAgic, to make a
measurable contribution as a Development Officer for the Foundation.
Highlights:
Demonstrated organizational skills through coordination of successful large ban
quets, formal dinners, silent auctions, black tie extravaganzas and other events
to raise money for the Make a Wish Foundation. Events raised over $10,000 each
year for several years running.
Put together donor-funded packages for the auctions from all over the world.
Organized events with thousands of employees, to congratulate them on a program
we created to save the company.
Key organizational contributor to a successful campaign to build a new park for
children near Orlando, using donations we solicited.
Created numerous send-offs at airports for wish children.
Exceptional results soliciting donors of all types and income levels.
Make-A-Wish Foundation Grantor.
Experience: Center Smiles of East Texas Center, TX
Manager/Co-Owner Oct 2009 to Present
Opened the new practice with my husband, who is a dentist. My task was to bring
in clients and manage the office and staff.
By visiting medical facilities and retail stores like WalMart, along with flyer
s and other advertising ideas, built the practice to the point that it is bringi
ng in $30k-$40k per week in revenue.
Also oversee all aspects of the practice, (HR, billing, scheduling, etc.).
American Airlines Dallas, TX
May 1995 to Oct 2009
Ramp Manager/Customer Service Manager Aug 2007 to Oct 2009
Managed over 100 members of the Transport Workers Union to provide service to t
he airlines customers.
Consistently recognized by both employees and management as providing excellent
service and working environment.
Talent Services/ Recruiter March 2002 to August 2007

Lisa Hardesty Reynolds, page 2

Worked closely with managers to recruit positions at all levels, and

coordinated, facilitated, and managed the hiring events throughout the system .
Onboarded the new hires.
Assisted managers with reductions, and recalls for both direct personnel, (TWU)
, and Agent positions.
Maintained a strong working relationship with Employee Relations, while staying
updated on the contracts for TWU.
On several occasions, served as acting Manager of the Talent Services team in T
ulsa.
IdeAAs in Action-Administrator Oct 1998 to Mar 2002
 Coordinated and executed the IdeAAs in Action Program., which awarded employees
for ideas on how to save the company money.
We gave away cars, boats, jet skis, and motorcycles. We saved enough money to
build villas at Give Kids the World Village.
We took the program on the road, sold and trained other facilities and hospital
s.
I sat on the Board of Directors for Something mAAgic, American Airlines partner
of the Make-A-Wish Foundation.
Initiated the sale of our program to other corporations.
Negotiated the fees and donations for our black tie banquets and silent auction
s.
Human Resources Staff Assistant Oct 1996 to Oct 1998
Full process recruiting and hiring for Shop Repair employees, including visits
to Aviation Schools around the United States.
Maintenance and Engineering Staff Assistant Oct 1995 to Oct 1996
Supported manager and seven supervisors.
IdeAAs Adminstrator - Provisional May 1995 to Oct 1995
Duties similar to the administrator position held in IdeAAs.
St. John Medical Center
Human Resource Specialist July 1993 to May 1995
General Human Resources activities, including cross training as a recruiter.
Education and Training:
Tulsa Community College Tulsa, OK
Associates in Human Resource Management