EXPERIENCE

2009 - 2010 Fortress Services/EJS Services LLC, New York, NY

Director of Customer Services: Created and implemented client onboarding and re
tention policies for a growing USOBA compliant debt settlement firm. Account ser
vices. Resolved client issues and complaints. Client enrollment, debt and budget
analysis.

2003 - 2007 LiquidPoint LLC, Chicago, IL, New York, NY

Account Executive: Working as a remote liaison for in New York City for Chica
go based LiquidPoint which provides a listed equity options execution platform t
o large buyside and sellside institutions. In this role I provide pre-sales, in
stallation and training support directly with end-users of the LiquidPoint appli
cation. This role often requires that I provide emonstrations of the applicatio
n and identify end-user trading strategies to optimize the workflow. It also req
uired that a work with individual firms on an enterprise basis to design and imp
lement a standard set of customized preferences. Working knowledge of the listed
options market and the various rules and regulations associated with it.

2001 - 2002 Bear Wagner Specialists/Nordic Options, LLC, New York, NY

Equity Derivatives Trader: Electronic options market-making on the International
Securities Exchange (ISE). Primary Market Maker (PMM). ISE Designated Trade R
epresentative (DTR). Series 7.

1999 - 2000 Only the Best, Truck Broker, Eugene OR

Truck Broker: Negotiated freight rates for West Coast fruit and vegetable shipp
ers to Midwest, Northeast and Canadian receiving markets.

1990 -1999 American Laminators, Drain, OR

Account Representative: Sales of custom and stock glulam structural timbers to
agents,dealers, contractors, wholesale brokers, distribution centers and roof er
ection firms. Negotiated bids for commercial, residential and industrial project
s. Interpreted plan specifications for clients, architects and structural engine
ers.

1986 - 1989 Columbia Wood Products, Beaverton, OR

Lumber Broker: Office wholesaler of lumber products to West Coast ccounts. Back
-to-back trading of structural, dimension, timbers and glulam to retailers, manu
facturers and contractors. Coordinated and negotiated freight with rail and truc
k carriers.

1980 - 1985 New Balance Athletic Shoes, Inc. Boston, MA

Product Consultant: Promotions of Running Products Division as a professional m
arathon runner. Increased brand name recognition through participation in major
international athletic events. Best marathon 2:12:23. Held American records in 3
000m steeplechase 8:22.5) and half-marathon (1:01:43) events.
EDUCATION Pennsylvania State University, Bachelor of Science, Major: Biology