Linda S.

Kaye
614-888-1283
868 Upholland Lane Worthington, OH 43085 lk71a892@westpost.net
Objective
To join a dynamic successful company that will enable me to utilize my talents a
nd experience. Extensive experience in human resource, payroll, accounts payabl
e, physician credentialing and administrative fields. Skilled in employee commu
nication and problem solving. Excellent background in employee relations.

Experience
October 1997 a" 12/31/2009 Insight Communications Columbus, OH
Human Resources/Payroll Administrator
a Maintain knowledge of general compensation and employee issues
a Provide counseling to employees to help problem solve issues at hand.
a Manually calculate all payroll functions, input of hours and commissions for w
orkforce of over 300 employees.
a Maintain two excel spreadsheets on employees paid time off to ascertain hours
remaining.
a Submit all information for payroll/time off information to our New York office
for final processing
a Verified checks bi-weekly and distributed to supervisors once received from Ne
w York office
a Assisted Human Resources Manager on various projects throughout the year
a Transition new hire process by conducting new hire orientations to include all
necessary paperwork, input information for new hires, terminations, address/nam
e changes and any other changes into HRIS ePAF software, follow up to facilitate
prompt return of insurance forms
a Create and maintain requisition logs
a Participate in area Job Fairs
a Input information for background checks and drug screening for all new hires a
nd any employee involved in a workers compensation accident
a Conduct exit interviews with those employees leaving the company
a Process all paperwork for address changes, insurance changes or life status ch
anges for employees
a Maintained OSHA Logs and completed OSHA 300 report annually
a Complete and return Unemployment Claim Forms.
a Process all invoices for Human Resources department through coding and trackin
g, both manual and electronic
a Conducted open enrollment meetings with all employees annually to ensure that
all changes to medical, dental, vision or FSA were performed in a timely manner
a Daily scan and email any payroll changes to New York
a Work with employees on daily basis to assist with issues they may have.
a Backup Banker-Count monies from installers, subcontractors and Pay Window. Co
nfirm amounts with ICOMS system. Prepare and log deposits for Garda pickup.

February 1996 a" January 1997 Central Benefits Mutual Insurance Company Columbus
, OH PROVIDER MAINTENANCE/CREDENTIALLING COORDINATOR
a Create and maintain provider information necessary for precertification, crede
ntialing, claims adjudication and directories.
a Receive provider applications, review for current documentation and appropriat
e signatures on applications/contracts. Request additional information if necess
ary. Input information into database; merge appropriate fields into main documen
ts for verification of information supplied on application. If no response afte
r 30 days follow up with a letter. Prepare provider files for Credentialing Com
mittee review. Request expired licensure on a monthly basis. Recredential every
two years.
a Assist supervisor in developing programs and procedures that can be implemente
d in order to maintain the integrity of the provider file.
August 1989 a" January 1996
Blue Cross Blue Shield of Ohio a" HMO Health Ohio Columbus, OH
PROVIDER RELATIONS COORDINATOR
a Opened Columbus office for managed care division along with Manager for Altern
ate Delivery Systems.
a Support for Provider Relations Representatives.
a Prepared and mailed contracts and application packets to physicians regarding
the HMO and Medicaid products.
a Review completed packets requesting additional information if needed.
a Answer questions from providers regarding contract issues and credentialing.
a All aspects of credentialing process for the Columbus region from beginning to
end following NCQA guidelines.
a Created fee analysis for providers in Lotus.
a Input data into dBase, WordPerfect and mainframe systems and update as needed.
a Prepared welcome packets to new physicians.
a Notify members to select a new PCP when theirs leaves their practice.
a Assist in the development and updates of physician manuals and directories.
a General office work, order supplies, postage and distribution of mail.
Prior to 1989 held various administrative support positions including 8 years Ac
counts Payable at Dispatch Printing Company and 5 years as Secretary/Receptionis
t at WBNS-TV in the newsroom.
EDUCATION: Eastmoor Senior High School - High School Diploma
References available upon request.