KAREN G.

ANDERS
605 E. Monterey Road * Corona, CA 92879 * kga4hire@yahoo.com * 951
.340.1231
ADMINISTRATIVE ASSISTANT
Personable and professional with extensive experience achieving objectives thro
ugh relationship building, customer retention, service expertise and administrat
ive excellence.
Proven administrative strengths with a background in front office operations, r
ecords management, computer applications, telephone reception and light bookkeep
ing; highly organized, attentive to detail and able to balance demands of multip
le deadline-driven projects with day-to-day organizational needs.
PROFESSIONAL EXPERIENCE
GENERAL MANAGER, CASUAL TO CHIC BOUTIQUE WILDOMAR, Ca
2008 TO 2010
Directed daily operations of this newly opened womens apparel consignment store.
Managed sales, advertising, finances, policy/procedure development and customer
service. Trained and supervised five sales associates on the importance of prof
essional and courteous customer service and the ability to handle and solve prob
lems quickly. Thus ensuring repeat business and referrals.
Assistant Manager, CORONA PAWN SHOP Corona, Ca
1997 To 2008
Managed all front- and back-office aspects of this small business including sale
s, customer service, bookkeeping, payroll, data entry, merchandising and invento
ry control. Trained and supervised employees in store operations, customer serv
ice and displaying of merchandise. Responsible for all banking transactions to
make sure things ran smoothly the next day.
Loan Officer, PREFERRED FINANCIAL FUNDING Colton, CA
1995 To 1997
Secured and processed new clients for this financial service company. Managed mu
ltiple administrative and customer support efforts for the loan processing depar
tment. Reviewed, obtained and verified all paperwork and documents to complete
applicants file before submitting to the processing department for final approva
l of funds. Assisted the accounting in their accounts receivables department an
d assisted with back up relief for their front office receptionist desk.
CSR to Administrative Assistant, CONSUMER DEBT MANAGEMENT TUSTIN, CA
1991 To 1995
Managed all customer service operations for this personal finance and credit cou
nseling service. Provided administrative assistance to the CEO for sales and mar
keting initiatives. Assisted with the creation, editing and placement of all a
dvertisement with television, radio and cable, along with the various print publ
ications. Also assisted the accounting department with their A/R and A/P and a
ssisted their legal department with completing correspondence to be filed with t
heir files to the various courts and responsible for maintaining the court calen
dars for their four attorneys on staff.
*PROFESSIONAL* MICRO
SOFT*CUSTOMER SERVICE*DETAIL ORIENTED*PHONES *
SENTINEL HIGH SCHOOL Msla, MT (1980)
SANTIAGO COLLEGE Santa Ana, CA (1985)
 SBA Business Certificate (2008)
*