Burt Bever

119 Paseo Marguerita

Vista, CA 92084
Phone: 760-758-2254
E-Mail: bb101893a@westpost.net
Objective
To obtain a position where I can bring my multiple years of experience of manage
ment skills, merchandising, sales strategy development, training experience, and
customer service.
Summary of Qualifications
Results-oriented
High -energy
Hands-on professional, with a successful record of accomplishments in the Retail
Sales Home Center Industry.
More than 20 years of experience including 15 years in management
Strong leadership
Excellent communication skills
Strong team player
Attention to detail
Dutiful respect for enforcing company guidelines
Computer skills: proficient with Word, Excel, and Internet
Responsibilities consists of primarily developing strategies and objectives to
grow sales and provide optimum customer service.
Responsible for employee training, store merchandising, and a clean and safe wor
king environment.
Supervisory skill including hiring, termination, scheduling, training, payroll,
and other administrative tasks.
Thorough knowledge of current market influences, and a clear vision to accomplis
h the company goals
Skills and Accomplishments
Graduated from the National Retail Hardware Association's Advanced Course in Har
dware Retailing.
Developing strategies and objectives and lead employees in executing these strat
egies and objectives to provide optimum customer service and drive sales.
Oversee the processing of sales orders in order to ensure that services are cons
istently achieved in a timely, efficient and courteous manner.
Ensure all products and displays are merchandised effectively in order to maximi
ze sales and profitability.
Formulate goals and objectives for department and motivate employees to work as
a team to accomplish those goals.
Maintain a safe, clean, well-organized sales floor utilizing housekeeping standa
rds by keeping the floor displays dusted, tagged properly and merchandise faced
and clean.
Ensure customer complaints are handled in a manner that is fair and equitable to
both customer and company.
Ensure employee compliance with established security, sales, and record-keeping
procedures and practices. Regularly review all paperwork for adherence to proce
dures including daily monitoring of invoices, credits, checks, will - call, pric
e and availability forms, mill orders, quote file, etc.
Plan and prepare work schedules and assign employees to specific duties. Provid
e scheduling that maintain adequate staffing in all areas, giving consideration
to variables such as seasonal trends, advertising promotions and peak traffic pe
riods occurring on both a daily and weekly basis.
Prepare and review month-end, year-end and physical inventory counts, scrutinize
proper cut-offs in cash sales, accounts receivables, charge invoices, stock tra
nsfers, etc.
Participate and lead effort to minimize loss and ensuring loss prevention guidel
ines are adhered to.
Supervise assigned employees including staff selection and training; planning, a
ssigning and directing work; conducting performance reviews; rewarding and disci
plining employees; addressing complaints and resolving problems.
Ensure that employees observe all safety procedures and practices in order to pr
event injuries or damage; schedule periodic safety meetings and solicit recomme
nded changes to improve safety procedures.
Work Experience
September 1995 to Current
Dixieline ProBuild Escondido, CA
Manager Inside Sales
September 1983 to September 1995
Dixieline Lumber Company San Diego, CA
Retail Sales
Educational Background
1980 University of Arizona Tucson, AZ
Bachelor of Science Public Administration