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KAREN F.

GEORGE
1042 Summit Place
Birmingham, Al 35243
Phone: 850.377.9181 E-mail: kgabe9d0@westpost.net

OBJECTIVE
Seeking to expand a successful career in management/training/sales with a dynami
c, growth-oriented organization.
PROFESSIONAL PROFILE
* Proven leader with a strong record of successes in developing highly motivated
sales teams.
* Results-oriented trainer and motivator with concentrations in effective negoti
ating, closing, organization and customer service.
* Strong interpersonal skills, excellent communication skills, presentation, wri
tten and oral, ability to work independently, strong self-starter, superior orga
nizational and time management skills, proven negotiation skills and an ability
to identify sales opportunities.
* Adept at designing and implementing effective marketing strategies, operationa
l processes and promotional initiatives.
* Knowledgeable of various financial functions including purchasing, accounting
and asset management.
* Superior communications skills in serving as liaison with vendors, employees a
nd customers alike.
* Maintaining effective time and territory managements plans: managing all recor
d keeping and account information accurately and efficiently. Maintaining all re
cords to company standards, including expenses, reporting and transactions, abil
ity to successfully interact with all levels of management.
* Possess a unique understanding of diverse issues related to business developme
nt and administration.
* Proven successful trainer with the menu system, and all dealership backend pro
duct (including, but not limited to) vehicle service contracts, gap, etch, insur
ance, maintenance, staying in legal compliance and maintaining high CSI
CAREER OVERVIEW
F and I Solutions Sept.-Dec. 2010
Senior Account Manager
Four month contract position with Mercedes Benz to do a Pilot Program for the So
uthern Region

Temp 2009
Weichert Realtors
Agent
Presentation, interpersonal skills, sales. All levels of listing homes, sales
and closing of homes.

Allstate/Nissan 2002 to 2009


Regional Account Manager
Delivers in-depth F&I consulting expertise and F&I product knowledge to Nissan
Dealerships. Conducts comprehensive F&I observations, evaluations and comparison
s. Works with dealer contacts presenting workable action plans to enhance deale
r profitability. Sustains incremental growth by providing ongoing service and re
-evaluation based on Dealer needs. Performs all training with new employees in t
he finance office. Trains accounting in remitting policies, and accuracy in acco
unts with Nissan. Conducts regular sales/training meetings with all personnel, e
specially sales teams. Responsible for converting stores to Nissan product exclu
sively, that sale other product. Serves as troubleshooter in claims on service c
ontracts. Liaison between Nissan North America and dealers. Reports on regular b
asis to Dealer on potential problems and solutions.

JIM MORAN GROUP - Deerfield Beach, Florida 1997 to 2002


Finance and Insurance Specialist (Extensive travel nationwide) - "Kick-Off Assi
gnment" * Responsible for all "Kick-Off" procedures when dealerships sign on wit
h J.M & A., including communications, team building, problem solving & decision
making. Performs all Financial and Insurance related duties, demonstrating in-d
epth knowledge of all products and processes and effectively training and evalua
ting retail personnel. Implementing process and procedures for selling J.M.& A.
products. "Training Assignment" * Responsible for all aspects of training and
evaluating all new personnel hired in retail department. "Fill-In Assignment" *
Filling vacancies left when dealership looses an employee - responsible for all
duties involved in that position.
Performance Development Rep (Gold Check Certified and Toyota Certified Program.
Used Vehicle Marketing Dept.) * Responsible for programming computer with softw
are. Training all dealership personnel on the certification program. Total kic
k-off program, including training, sales meetings, and merchandising used vehicl
e lot. Performing on-going training and sales meetings after initial kick-offs
and trouble-shooting in Dealerships. Motivating managers, as wells as sales per
sonnel and assisting dealers and/or managers with marketing plans when needed, i
ncluding sales calls and sales presentations. Extensive travels covering an av
erage of 39 dealerships in Alabama, a small area of Mississippi and the Florida
Panhandle.
CREST CADILLAC - Birmingham, Alabama 1990 to 1996
New Car Sales Manager * Responsible for hiring, training and motivating a twelve
-person sales team for a 200-unit car lot. Participated in the development and
implementation of company marketing plan and coordinated with other dealers in t
ransferring inventory. Assisted in all phases of the sale including negotiating
, closing and after-the-sale customer service. Established sales objectives con
ducted staff meetings and served as liaison with service department.
Finance and Insurance Manager * Managed Finance Office operations including supe
rvision of administrative staff in processing contracts insurance and warranties
. Negotiated terms and conditions of finance contracts and finalized deals with
customers.

FULLER MOTORS - Opelika, AL 1986 to 1989


Finance and Insurance Business Manager * Redesigned compete financial and insura
nce programs for Budget Car Sales, a division of Fuller Motors. Responsible for
dealership and sales manager functions including personnel management, payment
authorization and pay plan initiation. Began as Associate Finance and Insurance
Manager.

REFERENCES
Available Upon Request

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