Mark S.

Dugan
2342 Autumn Mist Lane
League City, Texas 77573 USA
Phone: (281) 334-0913 Fax: (281) 754-4743 e-mail: md104eabc@westpost.net
Executive Summary
A results driven forward thinking senior executive with over 28 years of excepti
onal leadership experience in sales and marketing. I have a proven track record
of rapid and profitable sales increases in small to medium size businesses ($5M
M - $120MM) in different industries. My success stems from a foundation of form
al leadership development as a former commissioned officer, US Army (Regular), h
olding command as well as staff assignments. I have experienced a wide variety
of corporate management responsibilities from geographic territory representativ
e to company president.
Professional Experience
October 2009 to present
Hitemco
Houston, Texas / Old Bethpage, NY
Vice President - Sales
Responsible for providing leadership and coordination of the company business de
velopment, sales and marketing activities. Specific duties include developing,
coordinating and executing a strategic marketing plan that integrates two indepe
ndent operations into one unified company and developing new business with natio
nal accounts.

January 2001
to October 2009.
Hitemco Southwest
Houston, Texas
Division President
Responsible for setting the vision, mission and strategic direction of the organ
ization. Provided the leadership to execute the strategic plan though an execut
ive management team tasked with developing tactical plans and objectives in supp
ort of the vision statement and overall direction of the organization. All plan
s were aligned to support growth and profitability.
Further duties and responsibilities included overseeing the company operations t
o insure production efficiency, continuous process improvement and quality.
- Increased divisional revenue 61% over last two full years in this role.
- Increased divisional profit over 40% during same period.

August 1998
to December 2001
Dugan International, Inc.
League City, Texas
President
Owned and operated a consulting firm which provides sales and marketing expertis
e as an outsourced asset for companies operating in the insulation, corrosion pr
otection and energy management industries manufacturing engineered products. Ta
rget markets for client products are the oil and gas industry, the power generat
ion industry, all owner occupied buildings (government, schools, etc.), architec
tural and engineering firms, engineering and procurement contractors, the hospit
ality industry as well as selected members of the retail industry. Additional d
uties include representation to national organizations such as ASHRAE, ASPE, AST
M and TAPPA.
June 1996
to July 1998
Cell-U-Foam Corporation
Houston, Texas
Director of Sales and Marketing
Responsible for planning and executing the sales and marketing activities of the
corporation. Efforts focus on consultative selling worldwide via engineering a
nd architectural specification of cellular glass insulation and accessory produc
ts for capital projects undertaken by the oil and gas industry (hydrocarbon proc
essing), food processing industry, commercial building industry and the pulp and
paper industry. Also responsible for establishing worldwide distribution metho
ds and channels. Additionally responsible for the tracking of and compliance wi
th all technical standards that apply to the products manufactured by this compa
ny.
- Increased unit sales over 300% in 24 months.
- Established a project database to track over 3,000 capital and maintenance
projects worldwide.
Rochester Midland Corporation
May 1994
to June 1996
Randleman, North Carolina
District Manager
Responsible for the sales and profits of an independent cost center of an intern
ational manufacturer of specialty chemicals. Primary duties include recruiting,
hiring and training successful sales professionals. Responsible for planning a
nd directing the activities of the sales force, telemarketing operations and a s
ervice organization.
- Arrested a sharp sales decline and turned it into a 10% sales increase.
- Established and aligned effective sales territories within the district.
- Developed a pc based customer database to locally support sales and TQM e
fforts.

February 1993
to May 1994
Pittsburgh Corning Corporation
Pittsburgh, Pennsylvania
International Representative
Responsible for the international sales of specialized and engineered industrial
and architectural products. Focused effort on selling worldwide to the hydroca
rbon processing industry, engineering community and land development companies f
or capital projects constructed outside of the United States, Canada and Europe.
Additional responsibilities included increasing residual sales through the dev
elopment of the maintenance markets created as a result of the large capital pro
jects. Further responsibilities encompassed managing distributors and agents wo
rldwide for local level manufacturing and sales representation.
- Automated a defunct global petrochemical and LNG construction project trac
king system resulting in a streamlined database that ensures that maximum sales
effort is expended on the most critical projects.
- Bolstered the corporate position with European engineers and owners for in
ternational projects.
- Wrote three boilerplate sales proposals specific to market segments within
the hydrocarbon processing industry for use by local agents and distributo
rs.
February 1990 to February 1993
Pittsburgh Corning Corporation
Greensboro, North Carolina
Sales Representative, North Carolina and Virginia
Responsible for selling engineered and specialized industrial and architectural
products on a consultative basis to engineers and owners throughout North Caroli
na and Virginia. Additional responsibilities included managing and developing d
istributor sales efforts.
- #1 domestic sales representative, 1992
- Exceeded budgeted sales quota 1990, 1991, and 1992
- Wrote and implemented sales plans with geographically appointed distribu
tors to achieve sales success
May 1985 to
February 1990
United States Army, Regular Army
Wurzburg and Aschaffenburg, Germany
Commissioned Officer (Captain)
March 1989 to
February 1990
HHC, 4th Battalion, 7th Infantry, Aschaffenburg, Germany
Battalion Communications Electronics Staff Officer
Duties encompassed complete responsibility for planning and directing all commun
ications, electronics and automation assets for a 900-man Armored Infantry Batta
lion forward deployed in Germany. Additional responsibilities included the oper
ation of a communications-electronics maintenance facility, duties as the Commun
ication Security (COMSEC) Custodian, and direction and management of all communi
cations personnel within the battalion.
- Passed VII Corps Command COMSEC Inspection with laudatory comments.
- Rewrote all existing Standard Operating Procedures related to
communications and automation to align them with current Army policy.
- Developed a logistical base for automation supplies.
October 1987 to
March 1989
HHS, 103d MI Battalion (CEWI), Wurzburg, Germany
Company Executive Officer
Duties encompassed being the primary assistant to the company commander. Assume
d command in his/her absence. Responsible for the planning and coordination of
the logistical and administrative activities of a 250-man company. Served as tr
aining, supply and automation officer.
- Served as liaison with the local population to coordinate military dep
loyments.
- Achieved 100% accountability for over US $52 million worth of government
property.
- Restructured a previously defunct supply system to exceed Army standar
ds.
March 1986 to
October 1987
HHS, 103d MI Battalion (CEWI), Wurzburg, Germany
Platoon Leader
Duties encompassed direct supervision of 58 soldiers, 17 vehicles and over US $5
00,000 worth of equipment. Responsible for all training, maintenance, disciplin
e and success of the platoon.
 - Successfully restructured five independent sections into one cohesive
organization.
- Improved operational standards, exceeding Army requirements.
- Established a reliable communications network unique to a tactical military
intelligence battalion through a competitive based training program.
Education
1981 to 1985
Washington and Jefferson College
Washington, Pennsylvania
B. A., Business Administration
Sewickley Academy
Sewickley, Pennsylvania
Organizations - Former and Current
American Society of Testing and Materials (ASTM)
Philadelphia, Pennsylvania
C-16 Committee Member
American Society of Heating, Refrigeration, and Air-Conditioning Engineers (ASHR
AE)
Atlanta, Georgia
Texas Association of Physical Plant Administrators, (TAPPA)
American Society of Plumbing Engineers, (ASPE), Chicago, IL
Awards
Pittsburgh Corning Corporation President's Sales Club
Army Commendation Medal
Army Achievement Medal
US Army Parachute Badge
Distinguished Military Graduate

Microsoft Word or PDF resume available upon request.