SHERI KAPLAN

North Miami, FL 33179 * sk10577b6@westpost.net

OBJECTIVE: To apply my leadership, & managerial skills, organization and logisti
cal coordination in a top producing company to provide excellent customer servic
e, in order to meet client expectations and achieve business mission.
EXPERIENCE
CATERING ADMINISTRATOR/COORDINATOR/SALES/ CAPTAIN
June -December
2010
Food Art Caterer
Administrator & Sales Director for Kosher Caterer
Assisted owner with all administrative duties related to incoming catering jobs
Communicated with clients to establish catering needs , establish and maintain c
lient relationships via phone, emails and personal contact, assist in menu plann
ing within clients budget , track all new and modified catering orders, maintain
master events calendar, meeting clients for tastings and walk thrus, closing th
e sale, staffing, supervising events
Work with Accounting Department to ensure account receivable invoices/records ar
e accurate, posting work orders to appropriate food department
Currently work from home as an Independent contractor doing outside sales. www.f
oodartcaterer.com
CATERER/EVENT
PLANNER
2007- Present
Contracted out with Catering by Lovables and Capers on Location
Proven leadership, providing floor supervisor/dining room manager, sous chef/run
ning kitchen, cooking at saute/pasta/omelets station, server, bartender, staffin
g parties
I delegate & supervise crew of 10, ability to handle logistics and multiple prio
rities within a fast paced changing environment, with demanding deadline, client
s and sudden changes in workflow. On call as needed.
www.lovables.com
CATERING DIRECTOR
2008-Present
Cold Stone Creame
ry- for 3 Stores (Aventura, South Beach, Hollywood)

Established a nonexistent catering department from scratch; creating sales form

s, checklist, increase sales, invoicing. Selling parties to corporate and privat
e clientele, from taking phone inquiries, selling party, conducting walk thrus
invoicing, to onsite logistical supervision. Work from home as an Independent c
ontractor. www.coldstonecreamery.com
BRAND AMBASSADOR / SALES / DEMONSTRATION CHEF
May 2007-
May 2010
Invision Food Marketing Group, Venture Marketing, Talent Pool, Image Development
Group
Create brand awareness of food products thru product demonstration
Build customer loyalty Engage & persuade customers to buy product to boost sales
thru demo displays & explaining features & benefits, encouraging immediate impu
lse buying or future sales;
Educating consumer wholesale/retail buyers on food preparation, quantity, cost/v
alue, gross and net profit
Foster strong relationships with store managers. Provide reports & internal audi
t, tracking inventory/stock and submit feedback of how a product/brand is receiv
ed. www.invisionfmg.com, www.mvpsales.com
NON PROFIT CONSULTANT
2006-2008
Contracted out with Zen Village, Center for Independent Living of South Florida,
STOP Hunger
Operational Manager, Special Events Coordinator, Development Director
www.zenvillage.org, www.cilfl.org, www.1wp.com/go/stophunger/company-info.html
EXECUTIVE DIRECTOR/OPERATIONS MANAGER
1995-2006
The Center for Positive Connections
Managed a nonprofit organization with 5 programs operating on a $450,000 budget
and a staff of 9.
Program implementation and evaluation, financial assessment and procurement, col
laboration and strategic alliances, public relations, and human resources.
Strong oral and written communication, problem-solving and decision making skill
s, team-building.
www.positiveconnections.org
CATERING OPERATIONS MANAGER/BAKER
1995
Lyon Freres Company
Liaison between client & company including drop off platters to full service off
premise events.
Managed all logistics for special events & party planning (up to 4000).
Complete menu planning with customer; rentals, staffing, service, floor planning
, packed events, buffet design
Hired, scheduled, assigned service/bar staff, supervised crew during events.
Back up Baker; all made from scratch baked goods
www.miaminewtimes.com/2008-06-19/restaurants/five-questions/#
KITCHEN MANAGER/ CHEF
1994
The Spa Eatery the The Fountainebleau Hilton
Managed kitchen staff for set up, break down and maintenance. Hired, scheduled,
& trained all staff for the kitchen & floor. Revised menu and adjusted recipes t
o emphasize on healthy eating. Increased sales from $100 to $1500 daily.
Processed and verified payroll, posted and processed accounts payable and receiv
ables, conducted purchasing and inventory and quality control. www.fontaineblea
u.com
CATERING, FREELANCE
1994-1999
Contracted out with Joy Wallace Caterers & Gene Singletary Catering
Food Preparation/ Sous Chef, server, Assistant supervisor at parties, Bartend.
www.ajoywallace.com , www.corporationwiki.com/Florida/Miami/singletary-catering
-inc-5541895.aspx

CO OWNER/BAKER/SOUS CHEF
1991-1994
The Catering Production Company
Started a Production Catering business with a mobile kitchen geared toward comme
rcial and modeling industry
Managed all logistics for special events
Complete menu planning with customer.
Supervised staff during events; marketing, customer relations, purchasing & inv
entory control
Sous Chef, Baker, Server, Bartender, Set up & designed buffets, packed for event
s
LEAD BAKER
Karen's Brownies, NYC, Columbus Ave
1988-1991
Specializing in made from scratch cookies, brownies and pies.
Prepared all recipes provided, special orders & maintained inventory/stock.