Charles Thompson

16819 N. Stoneridge Ct.

480.415.8733 (M) 480.816.0178 (H)
Fountain Hills, AZ 85268 Email: ct1057f22@westpost.net

Profile: Successful IT Project Manager with 20+ years experience planning, sta
ffing and managing large main frame, online and distributed banking applications
. As Principal in a regional consulting firm, created and sold and managed larg
e IT projects to regional and money center banks. As non-equity partner in Big-
6 management consulting firm, provided technical sales and proposal leadership a
nd oversaw multiple IT projects at large regional banks. As a VP in a large reg
ional bank, managed multiple large IT projects.

HIGHLIGHTS OF QUALIFICATIONS
SDLC Project Management Big 6 Experience
Proposal Leadership Business Development Project Oversight
Money Center Banks Large Regional Banks Bank Service Providers
IT Consulting System Design PMO
Selected Achievements
Senior Big-6 PM Manager on a reengineering project for large bank's entire Finan
ce, Treasury, Accounting and Financial Reporting computer systems. Managed all
Big-6 firms 30+ professionals and sat on bank's task force managing the portfol
io of 13 intertwined projects. Project Budget: $40,000,000 Size: 200+ Bank and
Big-6 firm professionals. Result: Big-6 firm gained a strong reference and the
bank valued its much improved speed and accuracy of data and new tools to analyz
e P&L, opportunity and risk.
Project Manager on private banker desk-top system for major money center bank.
Managed 18-month project to determine requirements and design a banking workstat
ion for use by managers, bankers and support staff for multiple divisions of the
private bank of large money center bank. Project Budget: $4,000,000 Size: 60 Ba
nk and IT professionals. Result: Bank gained competitive advantage in the market
place from improved sales and customer satisfaction.
Managed project to develop and install a branch-wide banker and teller automatio
n system for a large regional bank. Sold and managed the design and development
and assisted in its system-wide rollout. Project Budget $8,000,000 Size: 50 bank
and IT professionals. Result: 2 to 3 day reduction in turnaround time for open
ing new deposit accounts and loan originations at the branch level.
Managed project to design FX trading interface between the branches of a large m
oney center bank and its global cash management business. Managed the design of
an automated to order BAs, LCs, money transfers and travelers checks. Project B
udget: $6,000,000. Size: 20 bank and IT professionals. Result: Bank gained comp
etitive advantage by cutting the time to order international instruments in thei
r branches by 30 minutes while reducing costly order handling errors.
Managed selection of all banking computer systems for de novae bank startup by
major investment management firm. Managed project, prepared RFP, met with bank
ing software providers, led analysis and selection process. Project Budget: $4,
000,000. Size: 20 firm and IT professionals. Result: Investment company signed
contract to install the chosen solution.
Managed project to select, systematize and rollout, office automation systems th
roughout large regional bank. Created project plan, selected team and managed p
roject that determined requirements for and design of a manager workstation and
then purchased hardware and software and implemented the workstation throughout
a large regional bank. Project Budget $6,000,000 Size: 60 bank and IT professio
nals. Result: Improved productivity and communications.
PROFESSIONAL EXPERIENCE
Pluris Rewards Card Scottsdale, AZ 2006 to Present
Partner - Project Manager
* Business partner with entrepreneur in a start up rewards card company to be ca
lled Pluris.
* Developed detail business including operations, volumes and financials
* Prepared presentations and met with met with Venture Capital firms to secure f
unding.
* Performed site visits and interviewed prospective clients and partners.
* Managed development of payment side operations.

Khimetrics Scottsdale, AZ 2004 - 2006

SVP, Research and Development
* Accountable for Product Management, Product Quality, Research and Software Pro
duct Development Departments.
* Responsible for product definition and direction, coordination of research fin
dings with software product releases, scheduling software product releases, dire
cting and coordinating R&D assets and resources, product quality and client sati
sfaction.
* Executive interaction to coordinate product and client schedules and requireme
nts. Planning and communicating direction to the R&D staff. Managing R&D staff
including hiring, performance reviews, and disciplinary actions.
eFunds Woodbury, MN 1998 - 2004
VP, Systems Development
* Accountable for all system development and outsourced IT contracts professiona
ls in 12 offices in five countries. Business Line President of Business Process
es Outsourcing of backroom operations and call centers with P&L responsibility.
Travelled extensively internationally to work with staff in all offices.
* Led the negotiations and that led to a successful contract for $250,000,000 5-
Year IT outsourcing agreement with a Fortune 100 company.
* Managed sales staff that was responsible for selling outsourced services with
annual bookings in excess of $50,000,000. Planned and led the creation of multi
ple operations and call centers in India. Led off shoring of various backroom o
perations including accounting processes for Fortune 100 Company. Responsible f
or client satisfaction for outsourced backroom and call center operations.
Championed the attainment of CMM Level 5 for our India IT SW Engineering center.
Price WaterhouseCoopers Minneapolis, MN 1995 - 1998
Director of IT
* Accountable for all custom software projects for the US Banking Group of PWC M
anagement Consulting Services nationally.
* Provided sales support, led proposal teams and wrote technical portion of prop
osals, selecting professionals for projects, project contracts, project delivery
oversight, client satisfaction, status reporting. Responsible for over $10,000
,000 in consulting bookings annually for 4 years.
* Led technical team in the successful sale and the managed a 2-year $20,000,000
project to reengineer First Union's entire Finance, Accounting, Treasury and Ri
sk computer applications.
* Proposal development, project setup, selection of professionals for projects,
travel to projects for oversight activities, meeting with project staff for revi
ew of status to contract, meeting with clients, preparing/delivering status repo
rts.
Cytrol, Inc Minneapolis, MN 1989 - 1995
Principal, Head Banking Services
* Created and led the Cytrol Banking Consulting Business. Clients included Citi
bank and First Bank Systems and other regional banks
* Responsible for P&L, Sales, Proposals, contracts, staffing, project oversight,
project management, and client satisfaction.
* With six partners, purchased Cytrol in 1990, grew the business over 5 years an
d sold it to Price Waterhouse.
* Business meetings, planning, prepare proposals, review and sign contracts, sta
ff and project meetings, client meetings, preparation and delivery of business s
tatus reports to partners.
Norwest Information Svcs Minneapolis 1973-1989
VP, Systems Development
* Led 200 person technical team on joint venture with Bank One and EDS on design
of Strategic Banking System
* Managed all technical aspects of design, development, rollout and support of s
ystem-wide branch automation solution
* Conceived and managed all aspects of design, development, rollout and support
of system-wide banking business data warehouse
* Managed introduction of personal computers (intelligence at the desktop) throu
ghout the banking system.
* Managed the bank's financial applications for CFO
* Managed the bank's administrative applications for CAO
* Managed the CICS online system for the entire bank
* Introduced office automation to the entire bank systems and managed it's rollo
ut to all personnel

TECHNICAL APPLICATIONS
MS Excel, MS Word, MS PowerPoint, MS Outlook, Project Management