DOUGLAS WAGNER____________email-dw108c3a8@westpost.

net
7595 Oakdale N.W. Massillon, Ohio 44646 (330) 232-2893
OBJECTIVE: SALES-WORKSITE-MANAGEMENT-TRAINING
To Manage profitable Sales / Marketing Operations for a growth-oriented organiza
tion by contributing proven ability to:
Consistently Develop New Business by Improving Market Share, Independent Time/ T
erritory Management and Providing Targeting Expertise.
Build Strong Sales Teams through Communicating Openly / Interacting, Training /
Instructional Programs, and Creating Innovative Ideas / Strategies.
Strengthen / Maintain Customer Loyalty by Establishing Strong Rapport / Trust, C
larifying Needs / Problems and Responsively Devising Effective Solutions.
QUALIFICATIONS: A dedicated, highly motivated professional offering excellent
Leadership abilities and a depth of exper
ience encompassing:
~New Business Development ~ Customer Relations/Service ~Territory Manage
ment
~Marketing/Cross Selling ~Training/Teambuilding ~Troublesh
ooting
Influential Presentations~Planning/Implementing/Coordinating~Negotiations/Contra
cting
Worksite sales training and development.
ACHIEVEMENTS:
CONSULTED / ADVISED / SERVICED OVER 350 CLIENTS EACH YEAR by conducting 16 inter
views per week, assessing customer needs, and devising effective solutions. Resu
lts: Generated 150K of premiums annually over a 10 year period.
DEVELOPED A NEW SALES UNIT by interviewing/ hiring and providing instruction / t
raining in sales / marketing skills. Results: Created 6 new positions, produced
200K income and 400K in premiums.
PREPARED / PRESENTED NEW SALES / MARKETING IDEAS by gathering / evaluating curr
ent data and expanding operations. Results: Increased profits by 20% reduced exp
enses by 12%.
IMPLEMENTED / PLANNED ONE WEEK TRAINING SEMINAR by writing / organizing training
material and coordinating all activities for effective sales presentation. Resu
lts: Increased sales 15%.
IMPROVED MANAGEMENT / EMPLOYEE WORKING RELATIONSHIPS by active listening / open
communicating and instituting an employee reward / recognition program. Results
: Reduced absenteeism, increased productivity 10%
PROFESSIONAL EXPERIENCE:
Excellent background in Sales / Marketing Management developed over 25 years in
highly successful leadership positions: Division Manager promoted from Developme
nt Manager promoted from Special Agent. Prudential Life Insurance Co. Assistant
Manager, Worksite Specialist, Field Trainer, AIG American General.

EDUCATION TRAINING:
B.A. (Speech / Sociology), Northwestern State College; Division Manager Training
, Career Agent, Life Underwriter LUTCF, Life / Health / P&C / HR-IO Retirement P
lanning, Survey of Advanced Sales, Property and Casualty, National Sales Achieve
ment Underwriter Member. Worksite Leadership award in sales.
EXPANDED PROFESSIONAL EXPERIENCE
Western Southern Life Insurance-
2008-current
Sales Manager: Training Development of Agents and Servicing Clients. Sales.
Used Worksite in training and sales. Nine man staff, producing 250 thousand of
Premium. In Life and Worksite.
1998-2008
Training Consultant - Assistant Manager -Worksite Specialist - A&H Trainer
AIG American General: Worked with all agents on record keeping, products and
sales skills in the field. Designed new training program for the region. Recruit
er.
A&H traveling office and field trainer for the Central Atlantic Region.
Developed agents in prospecting, goals, sales and service. Demonstrated, trained
products in office and the field sales. Worksite Specialist, grew market share
of Worksite by 25%. Motivated, trained, educated agents and management in the C
entral Atlantic Region. Managed premium of $1.5 million. Club and Cup Qualifier,
Outstanding AM Award Winner, LUTCF.

1972-1998
Special agent, Division Development Manager, Group Sales Manager Prude
ntial: Leading Special Agent producing 55 thousand of premium each year
for my first 3 years. Qualified for conference each year. Promoted to Division D
evelopment Manager, ran a 7 man team produced 6 leading agents all conference
qualified. Leading Division Manager. Recruited for local office. Group sales Man
ager. Developed sales program for agents for Group sales and service. Qualified
for convention 23 of 25 years. National Quality Award Producer.