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KAREN G.

ANDERS
605 E. Monterey Road * Corona, CA 92879 * ka2d62c2@westpost.net *
ADMINISTRATIVE ASSISTANT
*Personable and professional with extensive experience achieving objectives thro
ugh relationship building, customer retention, service expertise and administrat
ive excellence.
*Proven administrative strengths with a background in front office operations, r
ecords management, computer applications, telephone reception and light bookkeep
ing; highly organized, attentive to detail and able to balance demands of multip
le deadline-driven projects with day-to-day organizational needs.
PROFESSIONAL EXPERIENCE
General Manager, CASUAL TO CHIC BOUTIQUE
Wildomar, CA 2008 T
O 2010
Directed daily operations of this newly opened women's apparel consignment store
. Managed sales, advertising, finances, policy/procedure development and custome
r service. Trained and supervised five sales associates on the importance of pro
fessional and courteous customer service and the ability to handle and solve pro
blems quickly. Thus ensuring repeat business and referrals..
Assistant Manager, CORONA JEWELRY LOAN AND PAWN SHOP
Corona, CA 1997
To 2008
Managed all front- and back-office aspects of this small business including sale
s, customer service, bookkeeping, payroll, data entry, merchandising and invento
ry control. Trained and supervised employees in store operations, customer serv
ice and displaying of merchandise. Responsible for
all banking transactions to make sure things ran smoothly the next day.
Loan Officer, PREFERRED FINANCIAL FUNDING
Colton, CA 199
5 To 1997
Secured and processed new clients for this financial service company. Managed mu
ltiple administrative and customer support efforts for the loan processing depar
tment. Reviewed, obtained and verified all paperwork and documents to complete
applicants file before submitting to the processing department for final approva
l of funds. Assisted the accounting in their accounts receivables department an
d assisted with back up relief for their front office receptionist desk.
Administrative Assistant, CONSUMER DEBT MANAGEMENT
Orange, CA 1991
To 1995
Managed all customer service operations for this personal finance and credit cou
nseling service. Provided administrative assistance to the CEO for sales and mar
keting initiatives. Helped to create and place all advertisement with televisi
on, radio, cable and print publications. Assisted their legal department wit
h completing various forms to be filed with the courts and helped with maintaini
ng the court calendars for the four attorneys on staff.
PROFESSIONAL*MICROSOFT* CUSTOMERSERVICE*DETAILORIENTED*PHONES