Teresa Owen

Liberty, SC
864-320-7804
to10ccdc2@westpost.net

Strengths and characteristics:

Ability to work with minimal supervision to complete tasks.
Ability to manage 50-100 employees with exact direction.
Ability to monitor set standards of inventory and reorder as needed.
Ability to coach and train new and current employees on procedures and standards
as required by company policy.
Ability to develop other management while strengthening leadership skills.
Ability to schedule and maintain necessary staffing levels.
Ability to handle new hire and current employee files; including payroll and the
necessary forms as required by the state of South Carolina and federal governme
nt.
Ability to gather data and deliver findings with clarity and accuracy using diff
erent diagnostic tools.
Ability to follow-up to ensure all duties are completed as directed.
Ability to find creative solution for both common and difficult issues.
Ability to work under pressure and meet deadlines.
Ability to maintain a positive work environment using constructive and positive
feedback.

Educational Background:
Certificates and Awards
1995 Liberty High School Graduated with Honors
1998 Tri-County Tech Associates in Accounting
1997 Basic Shift Management Certified
1998 Advanced Shift Management Certified, Team Award
1999 HU Graduated

Professional Background:
1994 2010 Collins Enterprises
1994 - 96 Crew member /trainer I communicated with customers to determine thei
r individual needs and enter them into the current POS system, handled cash with
near perfect accuracy, and trained new employees in different service areas.
1996 99 Shift Manager My duties and responsibilities grew beyond my individu
al position and became a leader of our team. As a shift manager, I began to man
age up to 50-100 employees while keeping the companys direct goals in mind. I b
ecame proficient in all areas of service, production, and crew development. As
a member of the management team, I became responsible for daily/ monthly invento
ry, purchases, payroll, training, customer and crew safety, employee reviews, an
d maintaining employee files so they would meet the necessary state and federal
employment requirements. During this time, our store received Outstanding Stor
e of the Year due to our excellence, leading to high sale increases.
1999 2010 First Assistant In addition to previous duties and responsibiliti
es, I also managed the stores schedule for hourly employees, responsible for all
store equipment; including proper operation, repair, planned maintenance, and e
nergy conservation. Working with the owner and store manager, I projected P&L an
d looked for ways to increase sales and increase profitability. I worked with al
l managers to set training standards, establish store goals using crew meetings,
 individual reviews, and areas of opportunity. I personally focused on employe
e and management retention by implementing enthusiastic meetings and utilizing c
rew incentive programs. As acting First Assistant, I would fulfill the store ma
nagers duties when they are unavailable.

References will be supplied as requested.