Melissa M.

Parrish
An experienced program development manager and consultant with additional experi
ence in training design and facilitation, social services case management and re
cruitment.
CONSULTING EXPERIENCE IN CORPORATE HUMAN RESOURCES AND STAFFING
Clients: Instinet 5/00 - 5/01
Credit Suisse First Boston 2/98 8/99
Kozmo.com 3/00 5/00
SBC Warburg/Swiss Bank Corp 3/97- 9/97
Technical Recruiting Consultant
Lead recruiter for organization-wide recruitment effort to staff junior level
senior managers in the development and infrastructure areas of the IT organizati
on.
Coached managers on internal approval process to confirm headcount and analyze
staffing needs
Coordinated relocation recruiting efforts to source senior/mid-level managers,
project leaders,
web developers and programmers to staff Stamford, CT. operations
Implemented recruitment strategy for IT staffing. Plan included staffing variou
s technology skill sets for back/front office trading systems.
Presentations to senior management and line staff to identify needs and staff v
arious technology skill sets for back/front office trading systems
Advised senior management on compensation expectations of management candidates
Prescreened 200+ resumes daily for web, client server, and mainframe environmen
ts
Liaison with participating vendors to identify candidates, coordinate interview
s, negotiate rate/salary
offers for consultant and employee hires
Provided orientation to new vendors on recruitment process, including fee agree
ments, process for candidate submissions, invoice processing.
Represented organization at technical job fairs and open houses
Served as employee relations contact for WTC operations to identify both intern
al and external resources to meet the employees needs.
Established tracking and processing system for contractor renewals and performa
nce appraisal process
Collaborated with Immigration Specialist to prepare recruitment reports for dat
a needed by the INS to process visas and green cards for new hires
Conducted exit interviews for employees transitioning from the firm
Sourced candidates for the Strategic Growth team for its expansion efforts to n
ew markets
Conducted reference checks on candidates selected for senior management positio
ns
TRAINING DESIGN AND FACILITATION IN CORPORATE AND NON-PROFIT SETTINGS
Coached corporate managers on supervision and career development for graduate i
nterns
Designed and facilitated 3 annual trainings for corporate managers for college
student mentoring
and career advisement program
Designed, facilitated and produced a stress management training course for impl
ementation into
national corporate management development programs
Designed and facilitated career coaching and resume preparation program for gra
duate degree candidates, mid career corporate professionals, and entry-level pub
lic assistance clients
 Designed and facilitated parenting skills workshops for parents of children wit
h special needs
Designed and facilitated staff development trainings to reinforce methodology o
f youth development and ensure practical application in program delivery
Designed public relations material for the program and conducted presentations
for criminal justice, social services and community organizations
Designed and facilitated conflict resolution, leadership and diversity training
to teachers, parents and middle school students
Designed and implemented employment training/student retention program
Designed and facilitated youth leadership training program; topics included: co
mmunication
skills, employment readiness, gender relations, drug prevention, and teen pregna
ncy prevention
Member of instructional design team to modify Rochester City School district K-
2 Social Studies curriculm
Melissa M. Parrish Page 2;
(585) 284-3831 email: mparrish2@rochester.r.com
PROGRAM MANAGEMENT IN SOCIAL SERVICES
Supervised 12 staff trainers in implementation of staff development contract wi
th Board of Ed.
Supervised 6 staff in day-to-day program operations of a corporate internship
program, oversight included: recruitment strategy, counseling techniques and co
rporate and community relations
Conducted program evaluative assessment to determine benchmarks for strategic p
lanning process
Conducted bi-weekly supervisory meetings with site managers to review and enhan
ce reporting process and program implementation
Established a case management component to the program and trained staff in int
ervention procedures and case management reporting process
Conducted client intake process and developed family intervention plan for yout
h referrals
Coordinated integrated service intervention for clients by developing a network
of community support agencies
Managed day-to-day operations of national service program in S. Bronx collabora
tive
Supervised and provided staff development to 6 staff in oversight of service pr
oject delivery
Coordinated and facilitated monthly collaborative meetings to provide managemen
t
oversight to assure compliance and completion of contract objectives
Managed program evaluation and reporting process
Developed resource materials and coached domestic violence victims case workers
to more effectively support DV survivors
Counseled individual families in parenting skills to assist parents to effectiv
ely establish limits and implement behavior management plans for their troubled
teens
Conducted home visits for truancy prevention, crisis intervention, and on-going
client support
Conducted forensic evaluations with referrals from the Social Work department
at Brooklyn Legal Aid Society as part of intake process for an alternative to in
carceration for targeted youth offenders
Maintained monthly case management progress logs for client population
Chronology of some of the organizations Ive worked with:
Rochester City School District Rochester, NY (Curriculum Consultant 8/
10)
The Advocacy Center Rochester, NY (Employee 8/09 1/10)
The After school Corporation (TASC) New York, NY (Consulting 1/08 Present)
Rochester City School District Rochester, NY (Consulting 7/07
Present)
Urban League of Rochester Rochester, NY (Employee 10/05 2/07)
NYC Dept of Education, Parent Academy New York,NY (Consulting 1/0
3 8/04)
Global Kids, Inc. New York, NY (Consulting 12/01 6/05)
Kriya & Associates New York,NY (Consulting 9/97 6/05)
New York Medical College New York,NY (Consulting 1/05- 3/05)
Educators for Social Responsibility New York, NY (Employee 7/92 9/94)
(Consultant 9/04 -12/04)
New York Theological Seminar New York, NY (Employee 10/02
08/03)
Instinet Corporation New York, NY (Consultant 5/00 -5/01)
Credit Suisse First Boston New York, NY (Consultant 2/98 8/99)
Swiss Bank Corporation New York, NY (Consultant 3/97 9/97)
FUND for the City of New York New York, NY (Consultant 7/96 5/97)
ASPIRA of New York New York, NY (Employee 9/94 5/96)
INROADS/New York City, Inc New York, NY
(Employee 8/88 11/91)
INROADS, Inc. New York, NY (Consultant 12/91 -1/92)
EDUCATION
Queens College, City University of New York, BA in Political Science, January 19
87
New School for Social Research, Graduate School of Management & Urban Policy (19
91-93)
(Recipient of Sloan Fellowship, 1992-93; completed 24 credits towards M.S. in No
n-Profit Management)
University of Phoenix, MA in Adult Education and Training
September 2010