Michael J.

Kraft
941 E College Street
Bainbridge, GA 39819
229-515-4257

Objective: Looking for a position where my mainframe skills, experience and ada
ptability can be integrated effectively into a dynamic sales team to increase sa
les volume.
Achievements: 2009 IBM Certified Specialist - System z Technical Support V3
2002 - 2003 technical leadership recognition
IBM Certified Enterprise Storage Sales Specialist - July
1999.
Technical Experience: Consulting Systems Engineer (01/2001 to 12/2010)
Mainline Information Systems, Inc., Tallahassee, Fl
Earned status of a strong team player with large systems sales experience and fo
cused communication skills in a pre-sales technical environment. effectively as
sisted account executives acquire their assigned territory revenue goals.
* Provided consultation and planning services on all IBM mainframe hardware and
software upgrades and implementations.
* Configured recommendations on storage platforms, including enterprise type con
nections of ESCON, FICON and Fiber Channel attached devices.
* Championed post installation support and integrity of installed proposed solut
ions, including problem determination and resolution.
* Conducted recommendations on backup and recovery improvements, as well as disa
ster recovery procedure improvements.
* Assisted in the installation of all recommended attached storage and tape devi
ces.
* Focused recommendations on all mainframe supported software upgrades and imple
mentations.
* Delivered configurations and assisted in ordering all mainframe supported oper
ating system software, including z/OS, z/VM, z/VSE and Linux.
Storage Systems Marketing Specialist (01/1998 to 12/2000)
Mainline Information Systems, Inc., Tallahassee, Fl
* Provided recommendations on storage platforms including configurations of ESCO
N, FICON and Fiber Channel attached devices.
* Responsible for increasing revenue with focus on Enterprise Storage Systems.
* Promote enterprise wide storage solutions to IT Client Executives.
* Develop account strategies and relationship plans.
Technical Systems Engineer (01/1997 to 12/1997)
Mainline Information Systems, Inc., Tallahassee, Fl
* Provided client consultation and planning on all IBM mainframe hardware and so
ftware upgrades and implementations.
* Responsible for pre-sale support with system configurations and overall techni
cal integrity of proposed solutions.
* Responsible for post installation support and integrity of proposed solutions,
including problem determination and resolution.
* Conducted training for client personnel on proper operational techniques.
Technical Systems Engineer (06/1985 to 12/1996)
International Business Machines, Inc., Poughkeepsie, NY and Tallahassee, FL
* Provided client consultation and planning on all IBM mainframe hardware and so
ftware upgrades and implementations.
* Responsible for pre-sale support with system configurations and overall techni
cal integrity of proposed solutions, which included ESCON supported IBM devices.
* Responsible for post installation support and integrity of proposed solutions,
including problem determination and resolution.
* Conducted training for client personnel on proper operational techniques.
Education: City University, Seattle, WA
Bachelor of Science in Computer Science, 1985