MICHAEL VETRANO

333 Astor Drive * Sayville, NY 11782 * (631) 833-5799 * mv11292ac@westpost.n

et
PROGRAM MANAGER
Solutions-oriented professional with more than 14 years of experience within the
financial services industry researching, analyzing, recommending, and facilitat
ing the successful deployment of technology and business process solutions to in
crease efficiency, reduce costs and foster corporate growth on behalf of major C
apital Markets / Brokerage institutions and Government agencies. Organized, take
-charge leader with exceptional follow-through abilities and attention to detail
; able to build cross-functional / -departmental teams. Experienced in establish
ing and enhancing relationships with clients, staff, and vendors. Broad knowledg
e of all aspects of trade life cycle, market data, back and front office systems
and operations, settlement and clearing systems and operations as well as relat
ed project life cycles, from initial needs assessments and design through implem
entation, testing, enhancements, and support. Extensive expertise in gathering b
usiness requirements and analyzing data to identify trends, verify accuracy of d
ata, and detect and respond immediately to new opportunities, issues or risk poi
nts. Core competencies include:
* Identifying Business Requirements
* Project Management / Delivery
* Workflow / Process Analysis
* Front-to-Back Office Operations
* Capital Markets / Retail Trading
* Business Intelligence / Data Warehousing * Project Lifecycle (SDLC)
* Team Building & Leadership
* Project / Vendor Relationship Management
* Full Trade Lifecycle
* Document Management

PROFESSIONAL EXPERIENCE

Hewlett Packard, Software Division (Business Intelligence / Knightsbridge), New

York, NY
Program Manager (Principal / Management Consultant), 2007 - Present
Oversee the reengineering of trade / market data solutions/ data warehouses, bus
iness processes and projects, establishing market and product strategies. Implem
ent trading / market data; back office systems; operational platforms and proces
s improvement initiatives, increased productivity and generated growth at major
brokerage firms, banks and top tier solutions and service providers. Institute
effective lines of communication, dealing with all levels of organization, whil
e maximizing and aligning resources. Selected accomplishments:
* Oversight for project health, project reporting processes and mechanisms
* Responsible for project construction and maintenance of resource deployment, s
chedule and allocation
* Instituted sound program guidelines, project structure, processes and change m
anagement procedures
* Identified and interviewed stakeholders, gathered and constructed project requ
irements
* Responsible for construction and maintenance of resource deployment, schedule
and allocation
* Instituted sound program guidelines, project structure, processes and change m
anagement procedures
* Oversight for project communication, schedule and operational based risk
* Managed projects with budgets from multi million to more than 100 million
* Negotiated SOW extensions, sought new business and responded, managed RFP res
ponse teams
WESTWATER CORPORATION, New York, NY
SENIOR PROJECT MANAGER (Senior Manager / Management Consultant), 2006 - Present
Oversee the reengineering of trade / market data solutions/ data warehouses, bus
iness processes and projects, establishing market and product strategies. Implem
ent trading / market data; back office systems; operational platforms and proces
s improvement initiatives, increased productivity and generated growth at major
brokerage firms and banks. Institute effective lines of communication, dealing w
ith all levels of organization, while maximizing and aligning resources. Selecte
d accomplishments:
* Managed trading / market data; back and front office system conversions, compl
iance and process improvement initiatives at major banking and retail / institut
ional brokerage firms.
* Implementing reporting metrics and workflow tools as well as developing polici
es for accountability and process improvement.
* Identified, hired, and aligned resources both internally and externally, ensur
ing successful and timely project implementations and completions.
* Negotiated SOW extensions, sought new business and responded, managed RFP res
ponse teams
CAPCO (The Capital Markets Company), New York, NY
PROJECT MANAGER (Senior Consultant / Management Consultant), 2005 - 2006
Managed projects, assisted in the development of project management offices, tra
nsformed and implemented policies and processes to improve efficiency. Assist cl
ients in defining processes and procedures to appropriately support and manage n
ew solutions. Leveraged expert leadership abilities and project management skill
s, developed resources both internally and externally, handling reviews and care
er advancement. Performed comprehensive requirements assessment as well as defin
ing scope of projects while managing overall project effort. Spearheaded vendor
relations, coordinating research of vendor platforms as well as managing pricing
and SLAs. Generated extensive network of contacts. Tracked project budgets, con
sistently delivered on time and within budget. Selected accomplishments:
* Managed conversions of trade / market data solutions, back-office / reporting
data systems and trading systems. Oversaw the assessment of clearing & settlemen
t solutions, analysis of compliance tools and process improvement initiatives at
major banking and brokerage firms..
* Expertly identified pain / risk points, implementing innovative solutions whil
e improving overall client experience & customer facing activities.
* Identified synergies within merged systems, business areas or companies, conso
lidating systems, platforms, and work groups to streamline workflow and increase
productivity.
ADP - Brokerage Services Group, Edgewood, NY
PROJECT MANAGER, 1999 - 2005
Built impressive record of achievement and advancement through a series of incre
asingly responsible positions. Credited with leading the successful design, impl
ementation, and support of comprehensive investor communication service solution
s, market and trade data applications / systems for major banking and retail bro
kerage clients. Collaborate extensively with customers to analyze business needs
and implement appropriate solutions while meeting their business requirements t
o satisfy NASD and SEC compliance regulations. Liaised effectively between custo
mers and development teams to ensure appropriate definition and documentation of
business requirements. Assist in the creation of data / report models. Defined
data acquisition, migration, integration, and reporting strategies. Developed us
er guides, training manuals, and process flow documentations. Designed and deliv
ered training to customers on product usage. Planned, tracked, and monitored all
aspects of projects, ensuring adherence to project scope, budgets, and timeline
s. Managed risk assessment, issue resolution, and change management initiatives.
Established and enhanced relationships with customers. Selected accomplishments
:
* Spearheaded the successful design and deployment of key client trade / market
data projects, on-time and within budget, valued at up to $15M.
* Established and managed teams in optimally support to more than 15 simultaneou
s major banking and brokerage clients.
* Introduced formal requirements gathering, project timelines, and system and pr
ocess change management procedures for both internal corporate and at client sit
es.
* Orchestrated the implementation of paperless Document Distribution (Electronic
Data Delivery and archival in SEC Compliant System), minimizing costs for clien
ts.
* Acknowledged for bridging gap between Systems and Business units and facilitat
ing the creation of solutions to optimally support client business needs
OPERATIONS MANAGER / OPERATIONS SUPERVISOR, 1998 - 1999
Earned promotion following successful tenure as Operations Supervisor, accountab
le for managing Proxy Vote Processing / Imaging operations and ensuring appropri
ate delivery of services to Brokerage Dealer and Banking clients. Hired, trained
, and mentored team of 65 in capturing, scanning, indexing and processing custom
er documents to ensure adherence to quality and NASD and SEC regulatory complian
ce. Advanced to Operations Manager to spearhead the establishment of Imaging and
Workflow Solutions operations for the ADP Brokerage Services Group. Managed all
aspects of Imaging and Workflow operations, ensuring adherence to quality, comp
leteness, and customer satisfaction. Selected accomplishments:
* Credited with establishing and expanding New Account processing department wit
hin the Brokerage Services Group team from 6 to more than 65, and clients from 1
to 12.
* Group was credited for successfully capturing brokerage accounts for more than
30% of Wall Street (Brokerage clients).
* * * * * *
Previous positions with ADP as Project Leader, Lead Business Analyst, and Busine
ss Analyst.

EDUCATIONAL BACKGROUND

SOUTHERN CONNECTICUT STATE UNIVERSITY, New Haven, CT

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT (1996)