(478) 719-7649 ad113dacc@westpost.net ________________________________________ OBJECTIVE Financial Services professional exploring opportunities to contribute dynamic ma nagement, operations, commercial/retail banking, loan administration and team bu ilding toward actively supporting the employer in maximizing financial performan ce. ________________________________________ CAREER PROFILE Over 17 years of successful career business background. Knowledgeable in all facets of financial services operations. Expertise in commercial/retail banking, business loan portfolio, deposit acquis itions and business development. Comprehensive understanding of business management. Adept in P&L, quality liquidity, credit proposals and loan closings. Control and monitor potential portfolio weaknesses and resolve delinquent credi t issues. Proficient in advanced business software applications. Award winning record of progression to assignments of increasing responsibility and authority. Proven accomplishments in building market share and recognition. Track record of achieving challenging revenue objectives. Outstanding capacity in customer service. Well-organized multi-tasker with strong detail orientation. Corporate sponsored professional development programs. ________________________________________ PROFESSIONAL EXPERIENCE BB&T Bank, Warner Robins, GA 2002 a" Present Vice President/Sales Manager; Commercial Banking, Consumer Banking a Act as Senior Unit Banking Officer. a Oversee daily functions for commercial/retail banking, business loan portfolio administration, deposit acquisitions and development of positive community imag e. a Orchestrate innovative business development strategies. a Ensure accurate and appropriate documentation and legal compliance. a Spearhead sales/operations process improvements. a Develop and execute annual unit budget. a Provide leadership for staff of up to seven Managers. a Facilitate real estate and C&I loans up to $30MM. a Control, monitor and direct credit portfolio exceeding $68MM. a Ensure unit currency with advanced technology methodologies. a Deliver profitable unit performance on a consistent basis. a Establish highly positive business client relationships through use of the Con sultative Relationship Management Process. a Launch multiple prospecting initiatives to gain new business. a Coordinate efforts of Private Bankers, Relationship Managers and Wealth Manage ment Advisors. a Serve as Corporate Representative in the community. a Recipient of Banking Network Sterling Performance Award, Best Credit Quality A ward (three annual occasions) and Fee Income Producer of the Year (two annual oc casions). Loomis Fargo, Macon, GA 1998 a" 2002 Corporate Account Executive a Retained to perform wide-ranging account management and business development f unctions. a Successfully oversaw national accounts for cash and risk management services. ________________________________________ EARLIER BACKGROUND Prior to 1998, served as Business Development Manager, America Credit Financial Services, Warner Robins, GA, and Corporate Auditor, Sunstar Acceptance, Atlanta, GA. In these assignments built outstanding financial management, operations, a ccount oversight, auditing and staff supervision skill sets. ________________________________________ EDUCATION BB&T Banking School, Leadership Program for Houston County Continuous Banking education credits, 568.50 hours Workshop: FARR Associates, 2008 Leadership and Professional Development, 2008 Omega Business University, Macon, GA 31069 Graduated: 02/28/2005 Major: Business Credit Instructor Evaluation Certification, 82%, Ranked #2 out of 15 students in course BB&T University, Warner Robins, GA 31093 Graduated: 02/20/2003 Major: Leadership Certification, 99/100 Score Lexis Nexus, Oracle, Bank Pro, Proactive, Outlook, Excel, Word, PowerPoint Diploma, College Preparatory, Perry High School, Perry, GA, 31068, 1989 SUPERVISOR QUOTES AND RATING COMMENTARY: aAmy Day exhibits exceptional pride and ownership and possesses strong personal goals and accomplishes goals within the context of work unit and corporate missi ons and possesses self-motivation and a strong work ethic, including the initiat ive, energy, and desire for success. Can make things happen, negotiate, and amak e a deal.a Recognizes business opportunity and seizes it. Meets agreed goals on consistent basis. Leads by example and is forward-thinking. Creates and manages real and positive change. Selects and retains talented people. She encourages tr aining and education. Provides coaching and feedback to develop team members to fullest potential. Evaluates and rewards employees objectively. Proven Top Produ cer; developed leadership and diplomacy skills.a Scott Carpenter, Senior Regiona l Credit Officer, BB&T Bank, Overall Performance and Summary, 2008 aConducts and follows policy and practices; properly analyzes financial informat ion to include historical performance and project ability to perform per the ter ms of our agreements. Considers all elements of credit risk and objectively asse sses the degree of risk within acceptable parameters; utilizes logic and assessm ent of risk as determined through proper analysis and maximizes relationship eco nomic profit.a Scott Carpenter, Senior Regional Credit Officer, BB&T Bank, Over all Performance and Summary, 2008 aRegional Senior Credit Officer and Administratora"Amy is a great balanced lende r as evidenced by the quality, profitability, and growth. She has shown her true abilities by how she is managing a $90M credit portfolio in a challenging econo mic environment.a Jack Leser, BB&T Bank, City President, 2007 aWelcome to the Board of Directors for the Rainbow House Childrenas Resource Cen ter. I have enclosed an application. Please complete it and return it to us by m ail to the address above or to the fax number.a Barbara Jernigan, Office Manager , Rainbow House Childrenas Resource Center, 2007 aMy partner Carmille and I were impressed by the reception we received during ou r visit on April 14, 2006; we must first apologize for when we set the date for the meeting with the developers, builders, and realtors. We did not realize that it was Good Friday. Nonetheless, the meetings and the day went exceptionally we ll because of the attention, dynamism, and arrangement made and provided by Amy Day.a W. Rouzea, Vice President, Lucent Technologies, 2006 aAmy: Thanks for doing such a great job with the client and prospects. You are r eally making a difference in the Warner Robins market.a David Lanier, Regional p resident, BB&T Bank, Position, Organization, 2006 aOnce, again Amy has proven herself as top producer, not only in the region but also in the entire banking network. I find it difficult to come up with new ways to recognize her achievements and accomplishments and excellent underwriting sk ills, good client relationships, and willingness to work hard to get the job don e.a David Lanier, Regional president, BB&T Bank, Position, Organization, 2006 aAmy received a score of 82 and was 2 out of 15 to pass this course. This course consists of eight modules of independent study materials followed by cases stud y. The major sections of this class were identifying the Borrowing Cause, Analyz ing Business Risk, Analyzing Financial Statements, Analyzing Cash Flow, Developi ng Projections, and Working Capital. A significant amount of material is covered in this advanced course in a very short period of time and required at lot of h ard work by the participants. Amy succeeded in earning a passing grade on a very difficult test, which is representative of this very comprehensive course. Amy had a positive attitude and actively participated in group discussions. Her inpu t to the class was meaningful and helpful, not only to the class, but also to me as an instructor. She worked very hard to learn as much as possible in this cou rse and should be commended for her success.a Steve Boyenger, Regional President , Omega, 2005 OTHER QUALIFICATIONS: Job-related training courses: Community Reinvestment Act, 03/2005, 2007-2008; Security Procedures, 2005, 2006, 2007, 2008; Business Loan Strategy, 1/31/2005, Basics of Financial Accounting, 1/27/2005; Building and Managing Business, 03/2005; Regulation DD Truth-in-Lendi ng, 8/3/2005; Richardson Company Negotiating Skills, 11/1/2005; Securities Inqui ry, 04/2005; Business Deposit Product Knowledge 01/2005, Fair Credit, 02/2004, T ruth and Lending Regulation Z, 04/2004, Bank Secrecy Act Abridged, 05/2004; U.S. Patriot Act, 06/2004; Regulation CC, Funds Availability Act, 06/2004; Construct ion Residential and Commercial Lending, 10/2004; Business Lending, 12/2004; Fund amentals of Retail Lending, 02/2003; One Leader at a Time, 09/2003; Residential Mortgage Regulations, 12/2003; Emotional Intelligence, 12/2003; Cohen Brown Prac tical Time Management, 05/2003. The following courses were taken between 2007 to 2008: Money Laundering Fundamen tals, Equal Credit Opportunity Act, Home Anti/Tying Training Regulation Y, Funda mentals of Commercial Real Estate, Cip, Sir/Sars, Account Analysis, The Consulta tive Sales Retentions Process, Wealth Management, Managing Business Quality, RMA Assessment, Records Management, Consumer Privacy Act, Understanding Tax Returns , Land Acquisition and Development Training, Executive Team Development, Manager Team Development, Leadership Development, Executive Coaching Management, Maximi zing Leadership, Dynamics, Effective Team Building, Strategic Leadership Develop ment Job-related certificates and licenses: Omega Business University and Business Credit Instructor Evaluation Certificatio n, 2005 BB&T University and Leadership Certification, 2003 Honors and Awards: Whoas who, 2009, 2008 Loan Production, Ranked #2, 2008 Promotion, Vice President, 2007 Promotion, Job Grade, 2007 Top 10 Annual Deposit Producers, 2007 Top 10 Fee Income Producers, 2007 Superior Business Loan Portfolio Growth, 2007 Top Five Deposit Producer, $23M, Ranked #2, 2007 Warner Robins Area Chamber of Commerce Leadership Program, 2007 Bankeras Secret Shoppers aExcellent Customer Servicea Award, 2006 Business Banker of the Year, 2006 Sterling aManagera of the Year, 2005 Presidentas Award, 2005 Promotion: Financial Manager, Business Banker, 2004 Best Credit Quality, Highest Profitability, Best Audit Documentation Award, 2004 Promotion: Assistant Vice President, 2003 Financial Center, Best Improved Performance Branches, 2003 Loomis Fargo, Account Executive of the Year, 2001 Professional and Social Affiliations: Red Cross, Fundraiser, Event Coordinator, 2009, 2008, 2006 The Moose Club, Educational Funds Fundraiser, Event Coordinator, 2008 United Way, Bank Leader, Fundraiser, Volunteer, 2008, 2006, 2004 Warner Robins Area Chamber of Commerce Leadership Program, Participant, 2007 Board of Directors, Rainbow House Childrenas Resource Center, 2007 DDM, Fundraiser, Event Coordinator, 2007 The Biltmoreas aWhoas Whoa among Professional Business Women, Recognized Member, 2009, 2008 Branding aBeliefs, Behaviors, Results,a Quality Management Performance, Producer , 2009 Knowledge, Skills, and Abilities: Ability to communicate, lead, manage, direct, supervise; provide expertise in co mmercial and retail banking, business loan portfolio, deposit acquisitions, and business development; execute comprehensive understanding of business management ; proficient in profit and loss analysis, quality liquidity, credit proposals, a nd loan closings; control and monitor potential portfolio weaknesses and resolve delinquent credit issues; advanced business software applications; advance into increased levels of assignments and authority; demonstrated skills in market sh are; achieve challenging revenue objectives; customer service; multitasker; deta il-oriented; corporate-sponsored professional development programs; Microsoft (M S) Word, Excel, PowerPoint, Access References Larry OaNeil State Representative for Georgia 478-396-0982 Gary Garrad Appraisal Services 478-922-7800 Anita Harvey BB&T Bank 478-956-1300