Troubleshooting

4. Troubleshooting
4-1 Troubleshooting
4-1-1 First Checklist for Troubleshooting
1. Check the various cable connections first. - Check to see if there is a burnt or damaged cable. - Check to see if there is a disconnected or loose cable connection. - Check to see if the cables are connected according to the connection diagram. 2. Check the power input to the Main Board. 3. Check the voltage in and out between the SMPS Main Board, between the SMPS X, Y Main Board, and between the Logic Boards.

Samsung Electronics

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4-1-2 Checkpoints by Error Mode

No Power
Symptom - The LEDs on the front panel do not work when connecting the power cord. - The SMPS relay does not work when connecting the power cord. - The units appears to be dead.

The SMPS relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning. In this case, check the following: - Check the internal cable connection status inside the unit. Major Checklist - Check the fuses of each part. - Check the output voltage of SMPS. - Replace the Main Board.

Troubleshooting Procedures

Is the AC IN socket connector and the SMPS CN800 connected? Yes Is the Fuse (F801S) of the SMPS Power Input Part blown? No SMPS CN801 Pin 3 : STB 5V Pin 2 PS-ON : Check to see if it is 0V Yes Replace the Main Board

No

Insert the AC in connector and the SMPS CN800 connector

Yes

Replace Fuse (F801S)

No

Replace the SMPS

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Troubleshooting

When the unit is repeatedly turned on and off

Symptom - The SMPS relay is repeatedly turned on and off. In general, the SMPS relay repeatedly turns on and off by the protection function due to a defect on a board connected to the SMPS. - Disconnect all cables from the SMPS, operate the SMPS alone and check if the SMPS works properly and if Major Checklist each voltage output is correct. - If the symptom continues even when SMPS is operated alone, replace the SMPS. - If the symptom is not observed when operating the SMPS alone, find any defective assemblies by connecting the cables one by one.

Troubleshooting Procedures
Does the symptom continue when connecting the power after removing CN810 from the SMPS? Yes No

Replace the Y Main Board

Does the symptom continue when connecting the power after removing CN809 from the SMPS? Yes Does the symptom continue when connecting the power after removing CN807 from the SMPS? Yes Replace the SMPS

No

Replace the X Main Board

No

Replace the Logic Board

Caution

When separating and connecting the cables such as CN810, CN809, CN808, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

Samsung Electronics

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Troubleshooting

No Picture (When audio is normal)

Symptom - Audio is normal but no picture is displayed on the screen. - This may happen when the Main Board is functioning but the X, Y Main Board, Logic Board, or Y Buffer Boards are not. Major Checklist - The output voltage of the Main SMPS. - This may happen when the LVDS cable connecting the Main Board and the Logic Board is disconnected.

CN810 CN809 CN808 CN807

Troubleshooting Procedures
Are the Vs and Va voltages normal after removing all cables from the SMPS? (CN810, CN809, CN808, CN807) Yes Did problem improve? Yes Did problem improve? Yes Did problem improve? Yes Did problem improve? No Replace the Y Scan Board No Replace the Logic Board No Replace the X Main Board No Replace the Y Main Board No Replace the SMPS

Caution

When separating and connecting the cables such as CN810, CN809, CN808, CN807 of the Main SMPS, CN4701 of the X Main Board, and CN5707 of the Y Main Board, a spark may be generated by the electric charge of the high capacity capacitor. Therefore, wait some time after disconnecting the power cord from the unit.

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Troubleshooting

No Sound
Symptom - Video is normal but there is no sound. - When the speaker connectors are disconnected or damaged. Major Checklist - When the sound processing part of the Main Board is not functioning. - Speaker defect.

Troubleshooting Procedures

Is the cable connection between the Main Board and the speaker properly connected? Yes Is the output voltage of SMPS normal? (CN801 #13) Yes Is the speaker output terminal of the Main Board normal? Yes

No

Connect the cable properly or replace the cable, if necessary.

No

Replace the SMPS

No

Replace the Main Board

Replace the Speaker

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Troubleshooting

No Video
Symptom - A normal/cable network analog broadcast screen is blank or abnormal but OSD is OK. - Check the antenna connection settings (Air: NTSC / ATSC, Cable: NTSC) Major Checklist - Check the CVBS cable connection. - Check the power input of the Main board.

Troubleshooting Procedures

Is the antenna connection setting properly configured? Yes

No

Configure properly

Check CN1101 pin2 for +5V Yes Replace the Main Board

No

Replace the SMPS

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Troubleshooting

SMPS Troubleshooting
Power ON

STD_5V

Abnormal

Check the U101, D108

Normal

PFC

Abnormal

Check the U201, Q203, Q204

Normal

Abnormal VA Check the U501

Multi

Abnormal

Check the U601

Normal Abnormal VS Check the Q401, Q402

Normal

Check the Other board (Image Board or Driver Board) or Cable.

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Drive Board Troubleshooting

1) Troubleshooting Summary Condition Name No Voltage Output No Display Abnormal Display Sustain Open Sustain Short Address Open Address Short Description Operating Voltage don't exist Operating Voltage exist, but an Image doesn't exist on screen Abnormal Image (not open or short) is no screen Some horizontal lines don't exist on screen Some horizontal lines appear to be linked on screen Some vertical lines don't exist on screen Some vertical lines appear to be linked on screen PSU Y-MAIN, X-MAIN, Logic Main, Cable Y-MAIN, X-MAIN, Logic Main Scan Buffer, FPC of X/Y Scan Buffer, FPC of X/Y Logic Main, Logic Buffer, TCP Logic Main, Logic Buffer, TCP Related Board

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2) Troubleshooting Procedure in Abnormal Conditions No Display No Display is related with Y-MAIN, X-MAIN, Logic Main and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board.
No Display

[ Logic Main ] LED Blinks

[ Y-MAIN ] Check necessary points

[ X-MAIN ] Check necessary points

[ Logic Main ] Check if power is supplied ( 5V, 3.3V ) YES NO

Check the LED operation

Check the power connectivity

YES Check if internal is Default Black

NO Check the MICOM operation Check the FUSE

Check if any address data output is detected

Check the ASIC Control Signal output

Check the input voltage

Check if the data and control signals between DDR & ASIC are normal

If the input voltage is abnormal, replace the PSU and check it again as this indicates a PSU output error

[ Y-MAIN ] Check several points

[ X-MAIN ] Check several points

F5001 for VDD F5002 for Vs F5004 for VCC F5005 for OUT_L

OPEN FUSE Replace the Board

F4001 for VCC F4002 for Vs F4004 for VDD F4005 for Ve

OPEN FUSE Replace the Board

OK Q5009~Q5021 D5005, D5007 D5008 SHORT Replace the Board Q4002~Q4003 Q4011~Q4016 D4004 D4006~D4008

OK SHORT Replace the Board

FET/ DIODE

FET/ DIODE

OK

OK

Y-MAIN Normal State

X-MAIN Normal State

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Abnormal Display(Abnormal Image is on Screen.(except abnormality in Sustain or Address)) Abnormal Display is related with Y-MAIN, X-MAIN, Logic Main and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board.
Abnormal Display

[ Logic Main ] Observation of abnormal display

[ Y-MAIN ] Check necessary points

[ X-MAIN ] Check necessary points

[ Logic Main ] LED Blinks ( action of Vsync )

Regular abnormal pattern

NO

Logic Main Normal State

YES

Replace the Board

Replace Panel

[ Y-MAIN ] Check several points

[ X-MAIN ] Check several points

F5001 for VDD F5002 for Vs F5004 for VCC F5005 for OUT_L

OPEN FUSE Replace the Board

F4001 for VCC F4002 for Vs F4004 for VDD F4005 for Ve

OPEN FUSE Replace the Board

OK SHORT Q5009~Q5021 FET Replace the Board

OK SHORT FET Replace the Board

Q4002~Q4003 Q4011~Q4016

OK

OK

Y-MAIN Normal State

X-MAIN Normal State

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Troubleshooting

Sustain Open (some horizontal lines don't exist on screen)

[ Y-FPC ] Sustain Open

After Changing Y-buffer, recheck the status

NG

Replace the Panel There is a defect on the FPC

OK

Done (Defect is from Y-buffer)

Sustain Short (some horizontal lines appear to be linked on Video)

[ Y-FPC ] Sustain Short (Discharging in unwanted Scan line)

After Changing Y-buffer, recheck the status

NG

Replace the Panel There is a defect on the FPC

OK

Done (Defect is from Y-buffer)

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Troubleshooting

Address Open, Short Address Open and Short is related with Logic Main, Logic Buffer, FFC, TCP film and so on. This page shows you how to check the boards, and the following pages show you how to find the defective board.
[ Logic Main ] Address Open/Short Check the LED operation LED2011 : blink LED2010 : on

Check if the internal mode screen is normal

NG

Check the Video Board OK

NG

check the voltage of C2901, C2902, C2903 is 1.25V OK

OK NG Reload the data onto the MICOM and recheck it Check if a specific TCP Block screen is displayed abnormally check the voltage of U2650 pin1 is 3.3V

OK

Check if there is an open or short circuit on the Buffer Board and the Logic Main address data output section. Check the FFC connection status NG NG Replace Logic Main / Address Buffer (E or F) / FFC OK NG Replace the Panel

Check the detailed waveform and control the signal waveform

DONE

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4-1-3 Troubleshooting
Symptom A blank vertical cell (block) appears on the screen. Related Image Causes and Countermeasures Address buffer defect - Replace the corresponding upper/lower buffers (E, F) COF defect (burnt) - Replace the module

A green screen appears when the TV is turned on.

The Scale is not reseting - Replace the Main board

The OSD box appears but there is no text.

Incorrect program version - Check the version of each program - Replace the Main board

A blank upper (or lower) block appears on the screen.

Upper/Lower Y Buffer defect - Replace the corresponding upper/lower buffers (E, F)

Samsung Electronics

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Troubleshooting

Symptom Either the main or sub picture does not appear.

Related Image

Causes and Countermeasures Replace the Main board

A vertical green line appears on the screen.

The SMPS voltage is incorrect - Adjust the SMPS voltage according to the voltage printed on the module label

Dim screen (blurred in red)

X-Main board defect - Replace the X-Main board

A blank screen appears

- Replace the Y-Main board

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Troubleshooting

4-1-4 Troubleshooting Procedures by assembly

No 1 2 3 4 5 6 7 8 9 SMPS-PDP TV ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY PCB MISC-MAIN ASSY BOARD P-FUNCTION Assembly No power, Blank screen, the Relay repeats On and Off. Blank screen Blank screen Blank screen, Screen noise Row Bar screen is blank Corresponding Buffer Board block screen is blank. Corresponding Buffer Board block screen is blank. No Power, Abnormal screen for each input source, PIP screen trouble, Sound trouble The side function key does not work properly The remote control does not work properly, the LED does not work properly. The AV2 and S-VIDEO2 modes do not work properly Major Symptoms

10 ASSY BOARD P-POWER&IR 11 ASSY BOARD P-SIDE USB A/V

<PDP 42>

<PDP 50>

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4-2 Adjustment
4-2-1 Service Instruction
Before Performing After Sales Services 1. Check if the measurement and test equipment is working properly. 2. Secure sufficient work space for disassembling the product. 3. Prepare a soft pad for disassembling the product. Service adjustment item after replacement of Board <If adjustment equipment is available> PDP Option of Factory Mode set the Factory Data Type item as the suitable value of relevant model. Adjust Calibration of Factory Mode for each mode. Adjust White Balance of Factory Mode. <If adjustment equipment is not available> Write down the value of HDMI White Balance of Factory Mode before replacing Board. PDP Option of Factory Mode set the Factory Data Type item as the suitable value of relevant model. Set the value of HDMI White Balance with the value written down before.

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4-2-2 How to Access Service Mode

1. General Remote To Enter: POWER OFF MUTE 1 8 2 POWER ON (Interval between key strokes: less than 3 sec) To Exit: POWER OFF POWER ON

2. Factory Remote To Enter: POWER ON INFO FACTORY Key To Exit: (Interval between key strokes: less than 3 sec)

POWER OFF POWER ON Press the Factory key twice with a key stroke interval of more than 1 second (Pressing once enters Aging Mode)

3. Settings when entering Factory mode - Sharp Screen (Dynamic), Color Tone (Cool1), Factory (Dynamic CE Off), DNIe(Off) 4. Adjustment Procedures - Channel Key : Select an item. - Volume Key : Adjust the value up or down. - MENU Key : Save the changes to the EEPROM and return to the higher-level mode. - Using the Numeric (0~9) keys, you can select a channel. - Using the SOURCE key, you can switch AV modes. 5. Initial SERVICE MODE DISPLAY State

NTSC-RF
Calibration Option Byte White Balance W/B Movie SVP-PX FBE2 MSP44XX NTP3000 Sub Micom Download Checksum KS1410 Dynamic Contrast EEPROM Access Count PDP Option RESET
Vol=0, B/S=Off, 10W, NONE

T-CAL42AUSC-xxxx Feb 7 2007 T-CAL42AUSS-xxxx Feb 7 2007 The version of the firmware displayed at the bottom of the screen may differ and the firmware is subject to change for the improvement of product functions. If you have adjusted the settings in Service Mode, you have to reset the product. If you exit Service Mode without reset, DNIe vlaue keeps Off regardless of setting up the user.

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4-2-3 Factory Data

1. Calibration Item AV Calibration Comp Calibration PC Calibration HDMI Calibration 2. Option Byte Item HDMI Polarity Watchdog Enable Spread Spectrum NIM Version AUTO WALL RS-232 JACK Gamma HSCB LVDS_TX_Fmt LVDS_TX_Bit Panel Display Time Mute Time[RF] CH Memory shop mode Downloadable RRT PC Mode ident IRE IRE Offset HDMI Hot plug HDMI Delay Time HDMI Mode Ident Select FBE WM_Calibration SVP Caption level No MGT Case Hotel Mode * Spread Spectrum Item SSC Range SSC RESET SEL 4-18

The underlined are items applied during the service adjustment. None of the others should be adjusted.

Data Failure Failure Failure Failure

Range

RF 10 1 >> KS1410 On AutoWM 0.9 STD [0] 12Bit 0Hr 2 SAMEX Off On Auto Off 60 Enable 1200 Auto FBE2X 0 16 Off Off

AV/S-video 10 1 >> KS1410 On AutoWM 0.9 STD [0] 12Bit 0Hr 2 SAMEX Off On Auto Off 60 Enable 1200 Auto FBE2X 0 16 Off Off

Component HD 10 1 >> KS1410 On AutoWM 0.9 STD [0] 12Bit 0Hr 2 SAMEX Off On Auto Off 60 Enable 1200 Auto FBE2X 0 16 Off Off

PC 10 1 >> KS1410 On AutoWM 0.9 STD [0] 12Bit 0Hr 2 SAMEX Off On Auto Off 60 Enable 1200 Auto FBE2X 0 16 Off Off

HDMI 10 1 >> KS1410 On AutoWM 0.9 STD [0] 12Bit 0Hr 2 SAMEX Off On Auto Off 60 Enable 1200 Auto FBE2X 0 16 Off Off

Data 0 0 Samsung Electronics

Troubleshooting

3. White Balance Item Sub-Briteness R-offset G-offset B-offset Sub-Contrast R-Gain G-Gain B-Gain Range 0~255 0~1023 0~1023 0~1023 0~255 0~1023 0~1023 0~1023 RF 128 512 512 512 128 512 512 512 AV/S-video 128 512 512 512 128 512 512 512 Component HD 128 512 512 512 128 512 512 512 PC 128 512 512 512 128 512 512 512 HDMI 128 512 512 512 128 512 512 512

4. W/B Movie Item W/B MOVIE ON/OFF MODE Color Tone Msub Contrast Msub Bright W2_Rgain W2_Bgain W2_Roffset W2_Boffset W1_Rgain W1_Bgain W1_Roffset W1_Boffset Nor_Rgain Nor_Bgain Nor_Roffset Nor_Boffset C2_Rgain C2_Bgain C2_Roffset C2_Boffset Movie Contrast Movie Bright Movie Color 127~-128 127~-128 511~-512 511~-512 127~-128 127~-128 511~-512 511~-512 127~-128 127~-128 511~-512 511~-512 127~-128 127~-128 511~-512 511~-512 0~100 0~100 0~100 Range ON/OFF Dynamic/Movie Coo2/Cool1/Normal /Warm1/Warm2 RF Off Dynamic Cool1 128 128 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 80 45 45 AV/S-video Off Dynamic Cool1 128 128 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Component HD Off Dynamic Cool1 128 128 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 80 45 45 PC Off Dynamic Cool1 128 128 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 80 45 45 HDMI Off Dynamic Cool1 128 128 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 80 45 45

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Troubleshooting

5. SVP-PX Item Sharpness LNA PLUS UV Dealy PGA Calibration Target CLK_A CLK_B CLK_C Roffset Goffset Boffset RGain GGain BGain Sharpness Item H2gain H4gain V2gain V4gain Sr2gain Sr4gain Sl2gain Sl4gain Peakth1 Peakth2 Sub_Color Range RF 10 10 10 10 0 0 0 0 4 47 60 AV/S-video 10 16 10 16 0 0 0 0 4 47 62 Component HD 10 16 10 16 0 0 0 0 4 47 62 PC 10 10 10 10 0 0 0 0 4 47 62 HDMI 10 16 10 16 0 0 0 0 4 47 62 00 ~ 255 00 ~ 255 00 ~ 255 Range RF >> >> >> >> >> 16 96 8 68 68 68 294 294 294 AV/S-video >> >> >> >> >> 16 96 8 68 68 68 294 294 294 Component HD >> >> >> >> >> 16 96 8 67 67 67 274 274 274 PC >> >> >> >> >> 16 96 8 110 110 110 265 265 265 HDMI >> >> >> >> >> 16 48 8 67 67 67 274 274 274

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Troubleshooting

LNA PLUS Item dB0_Peaking_th1 dB0_Vpeaking_th1 dB1_NoiseAmount dB1_Peaking_th1 dB1_Vpeaking_th1 dB2_NoiseAmount dB2_Peaking_th1 dB2_Vpeaking_th2 dB3_NoiseAmount dB3_Peaking_th1 dB3_Vpeaking_th1 UV Delay Item U Delay V Delay PGA Item TCD3_Contrast TCD3_Bright TCD3_YC_Delay ANALOG_Y_Offset ANALOG_PB_Offset ANALOG_PR_Offset ANALOG_Y_Gain ANALOG_PB_Gain ANALOG_PR_Gain Range RF 114 45 0 66 128 128 194 128 128 AV/S-video 114 45 0 66 128 128 194 128 128 Component HD 126 40 0 67 128 128 193 128 128 PC 126 40 0 20 23 20 206 128 128 HDMI 126 40 0 66 128 128 194 128 128 Range RF 0 0 AV/S-video 0 0 Component HD 0 0 PC 0 0 HDMI 0 0 Range RF 2 4 4 12 12 10 32 32 14 128 80 AV/S-video 2 4 4 12 12 10 32 32 14 128 80 Component HD 0 0 0 0 0 0 0 0 0 0 0 PC 0 0 0 0 0 0 0 0 0 0 0 HDMI 0 0 0 0 0 0 0 0 0 0 0

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Troubleshooting

Calibration Target Item 1st_AV_Low 1st_AV_High 1st_AV_Delta 1st_COMP_Low 1st_COMP_High 1st_COMP_Delta 1st_PC_Low 1st_PC_High 1st_PC_Delta None None None 2nd_AV_Low 2nd_AV_High 2nd_AV_Delta 2nd_COMP_Low 2nd_COMP_High 2nd_COMP_Delta 2nd_PC_Low 2nd_PC_High 2nd_PC_Delta 2nd_HDMI_Low 2nd_HDMI_High 2nd_HDMI_Delta 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 1xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 0x1 0xEB 0x8 Range RF 0x10 0xDC 0x4 0x10 0xEB 0x4 0x4 0xEB 0x4 AV/S-video 0x10 1xDC 0x4 0x10 1xEB 0x4 0x4 1xEB 0x4 Component HD 0x10 1xDC 0x4 0x10 1xEB 0x4 0x4 1xEB 0x4 PC 0x10 0xDC 0x4 0x10 0xEB 0x4 0x4 0xEB 0x4 HDMI 0x10 0xDC 0x4 0x10 0xEB 0x4 0x4 0xEB 0x4

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Troubleshooting

6. FBE2 Item Patt-Sel B-Slope Gain B-Tilt Min B-Tilt Max Lfunc Basis Hfunc Basis Mean offset1 Mean offset2 Mean slope Input Offset Acr Offset Arc Th1 Acr th2 Skin-Enable Skin-Tu Skin-Tv Sub Color M-Skin-Tu M-Skin-Tv M-Au Sub color MW_Skin Tu MW_Skin Tv M-Wi Sub color 7. MSP44XX Item FM_Precale Melody Volume SpdifDelay InternalDelayDtv InternalDelayAnalog Carrier Mute Pilot High Pilot Low Scart1 Out Volume Scart2 Out Volume Range RF 31 7 0 0 45 1 10 5 109 115 AV/S-video 31 7 0 0 45 1 10 5 109 115 Component HD 31 7 0 0 45 1 10 5 109 115 PC 31 7 0 0 45 1 10 5 109 115 HDMI 31 7 0 0 45 1 10 5 109 115 Range RF 0 74 20 120 75 88 64 235 93 128 25 30 120 1 130 130 128 100 100 128 100 100 128 AV/S-video 0 80 20 120 75 88 64 235 93 128 25 30 120 1 130 130 128 100 100 128 100 100 128 Component HD 0 84 20 120 75 88 64 235 93 128 25 30 120 1 130 130 140 100 100 128 100 100 128 PC 0 84 20 120 75 88 64 235 93 128 25 30 120 1 128 128 130 100 100 128 100 100 128 HDMI 0 84 20 120 75 88 64 235 93 128 25 30 120 1 134 134 140 100 100 128 100 100 128

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Troubleshooting

8. NTP3000 Item Amp Volume PWM MOD Drc Thresh Speaker EQ 9. Submicom Download 10. Checksum 11. KS1410 Item RF_AGC VSB-CR_GAIN VSBVSBVSBVSBVSBVSBVSBVSBVSB_EQ_CTRL1 VSB_EQ_CTRL2 VSB_EQ_INIT_STEP VSB_EQ_STEP VSB_PTL_STEP VSB_PTL_ALPHA QAM_AGC QAM_EQ_STEP1 QAM+EQ_STEP2 QAM_PTL_K1 QAM_PTL_K2 12. Dynamic Contrast Item Dynamic CE Dynamic ASL Gain FBE2 Y_MEAN READ 13. EEPROM Access Count Range Off On Range RF 0x8A 0x2E 0xE 0xC 0xD 0xC 0x12 0x10 0x11 0x10 0x30E 0x104 0x3161 0x6111 0x522 0x55 0x2A38 0x312F 0xA8B0 0X37 0x2D AV/S-video 0x8A 0x2E 0xE 0xC 0xD 0xC 0x12 0x10 0x11 0x10 0x30E 0x104 0x3161 0x6111 0x522 0x55 0x2A38 0x312F 0xA8B0 0X37 0x2D Component HD 0x8A 0x2E 0xE 0xC 0xD 0xC 0x12 0x10 0x11 0x10 0x30E 0x104 0x3161 0x6111 0x522 0x55 0x2A38 0x312F 0xA8B0 0X37 0x2D PC 0x8A 0x2E 0xE 0xC 0xD 0xC 0x12 0x10 0x11 0x10 0x30E 0x104 0x3161 0x6111 0x522 0x55 0x2A38 0x312F 0xA8B0 0X37 0x2D HDMI 0x8A 0x2E 0xE 0xC 0xD 0xC 0x12 0x10 0x11 0x10 0x30E 0x104 0x3161 0x6111 0x522 0x55 0x2A38 0x312F 0xA8B0 0X37 0x2D [0000] 0 Range RF 21 234 25 1 AV/S-video 21 234 25 1 Component HD 21 234 25 1 PC 21 234 25 1 HDMI 21 234 25 1

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Troubleshooting

14. PDP Option Item Pixel Shift Test Logic D/L Sound Output Pattern Select Model Select Panel Select Panel Type Panel Version Logic SW Version Factory Update Factory Data Type CDC_SW CDC_STRENG_TH BRE_SE PANEL TEMP 15. RESET 16. 10W, NONE Range RF 0 Off 10W 0 CALLQ90 W2A No Info W2 61128 Off NONE OFF 0 OFF 0 AV/S-video 0 Off 10W 0 CALLQ90 W2A No Info W2 61128 Off NONE OFF 0 OFF 0 Component HD 0 Off 10W 0 CALLQ90 W2A No Info W2 61128 Off NONE OFF 0 OFF 0 PC 0 Off 10W 0 CALLQ90 W2A No Info W2 61128 Off NONE OFF 0 OFF 0 HDMI 0 Off 10W 0 CALLQ90 W2A No Info W2 61128 Off NONE OFF 0 OFF 0

Samsung Electronics

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Troubleshooting

4-2-4 Service Adjustment - You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Color Calibration
Adjust spec. 1. Source 2. Setting Mode 3. Pattern : HDMI : 1280*720@60Hz : Pattern #24 (Chess Pattern)

( Chess Pattern ) 4. Use Equipment : CA210 & Master MSPG925 Generator Use other equipment only after comparing the result with that of the Master equipment. Input mode CVBS IN (Model_#1) Component IN (Model_#6) PC Analog IN (Model_#21) HDMI IN Calibration Perform in NTSC B&W Pattern #24 Perform in 720p B&W Pattern #24 Perform in VESA XGA (1024x768) B&W Pattern #24 Perform in 720p B&W Pattern #24 <Table 1> Pattern Lattice Lattice Lattice Lattice

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Troubleshooting

Method of Color Calibration (AV) 1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port 2) Press the Source key to switch to "AV1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "AV Calibration" menu. 6) In "AV Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "AV Calibration" status from Failure to Success. Method of Color Calibration (Component) 1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port 2) Press the Source key to switch to "Component1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "Comp Calibration" menu. 6) In "Comp Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "Comp Calibration" status from Failure to Success. Method of Color Calibration (PC) 1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port 2) Press the Source key to switch to "PC" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "PC Calibration" menu. 6) In "PC Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "PC Calibration" status from Failure to Success. Method of Color Calibration (HDMI) 1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port 2) Press the Source key to switch to "HDMI1" mode 3) Enter Service mode 4) Select the "Calibration" menu 5) Select the "HDMI Calibration" menu. 6) In "HDMI Calibration Off" status, press the "" key to perform Calibration. 7) When Calibration is complete, it returns to the high-level menu. 8) You can see the change of the "HDMI Calibration" status from Failure to Success.

Samsung Electronics

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Troubleshooting

White Balance
Adjust spec. 1. Source 2. Setting Mode 3. Pattern 4. Use Equipment : HDMI : 1280*720@60Hz : Pattern #92 : MIK-7256 (MSPG925L)

( SAMSUNG WHITE BALANCE Adjustment PATTERN with FPD ) 5. Work order Connect HDMI (DVI) output terminal of MIK-7256 (MSPG925L) to the HDMI input in main set Set the input to HDMI mode Enter the White Balance menu of service mode Contact CA-210 sensor to glass filter

( Fixed Position of CA210 Probe ) Adjust the low light - Adjust Sub-Bright (LBE) to set the 'Y' value - Adjust R-Offset ('x') and B-Offset ('y') to the color coordinates. * Do not adjust G-Offset data Adjust the high light. - Adjust Sub-Contrast (LBE) to set the 'Y' value - Adjust R-Gain ('x') and B-Gain ('y') to the color coordinates. * Do not adjust the G-gain data

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Samsung Electronics

Troubleshooting

Input mode CVBS (NTSC-J) COMP (720P) HDMI (720P) PC (XGA) (1024*768) H/L L/L H/L L/L H/L L/L H/L L/L

(CA-210) x 278 3 278 5 278 3 278 5 278 3 278 5 279 5 287 5 y 285 3 285 5 285 3 285 5 285 3 285 5 294 5 297 5 Y(L) 22fL(20fL ) 1.0fL 0.3fL 23fL(20fL ) 1.3fL 0.2fL 23fL(20fL ) 1.2fL 0.1fL 21fL(20fL ) 0.8fL 0.2fL T(K), MPCD 10,500 ( 0) 10,500 ( 0) 10,500 ( 0) 10,500 ( 0) 10,500 ( 0) 10,500 ( 0) -

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Troubleshooting

4-2-5 Replacements & Calibration

* PDP 42" Check items listed after changing each Replaced assembly items ASSY PCB MISC-MAIN SMPS-PDP TV ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY BOARD P-SIDE USB A/V * PDP 50" Check items listed after changing each Replaced assembly items ASSY PCB MISC-MAIN SMPS-PDP TV ASSY PDP MODULE P-LOGIC MAIN ASSY PDP MODULE P-X-MAIN ASSY PDP MODULE P-Y-MAIN ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-Y-MAIN SCAN BUFFER ASSY PDP MODULE P-ADDRESS E BUFFER ASSY PDP MODULE P-ADDRESS F BUFFER ASSY BOARD P-SIDE USB A/V When replacing the SMPS or PDP panel, you have to check the voltage printed on the panel sticker and adjust it. Not to be adjusted 1) Auto Program 2) White Balance Adjust Vs, Va voltage check and adjust Check Items Not to be adjusted 1) Auto Program 2) White Balance Adjust Vs, Va voltage check and adjust Check Items

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Samsung Electronics

Troubleshooting

Voltage Adjustment
1. After replacing the SMPS or PDP panel, you must adjust the voltage referring to the voltage label printed on the panel. (If you do not adjust the voltage, an abnormal discharge symptom may appear.) Value Vs Va Vset Ve Vscan 210 63 94 -190 SMPS Board Adjustment

SMPS Voltage Label

2. A point of adjusting SMPS-MAIN voltage. Vs Adjustment Vs Test point

Va Test point

Va Adjustment

Samsung Electronics

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Troubleshooting

Y-RR and Y-FR controls

Test Point

Set the main reset (rising : 60usec, falling : 80usec) by change the value of variable resistor.
60usec

80usec

Rising ramp variable resistor

Falling ramp variable resistor

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Samsung Electronics

Troubleshooting

4-3 Upgrade
4-3-1 USB Download Method
1. USB Download Method Download the upgrade file in USB flash driver. Extract the file. "T-Lily" folder will be appeared. Turn on the PDP TV. Insert the USB flash driver into the service jack of PDP TV and press the MENU button. Place the cursor to SW Upgrade of Setup MENU. Press the "ENTER" button. "Scanning for USB..... It may take up to 30 seconds." will be appeared. Press the "ENTER" button. "Upgrading now... Please do not disconnect USB before upgrade is completed." will be appeared. When upgrade is completed, the OSD says "Upgrade is completed. Power will be off 3 seconds from now and turned on automatically.". 2. USB Download Insert the USB Memory Stick to the WISELINK port in Stand-by mode. Turn the power on. Press "MENU" and find "SW Upgrade" in Menu "SETUP". Select the "SW Upgrade" from the menu. Select "USB" from the menu. The banner OSD "Scaning for USB..." is displayed. The banner OSD "Upgrade version **** to version ****" is displayed. Select "Yes". The banner OSD "Upgrade version **** to version ****" is displayed. It takes about 30 sec. (Warning: Don't remove USB flash driver during upgrade.) The banner OSD "Upgrade is completed" is displayed when the upgrade is completed. Remove the USB flash driver from PDP TV and check the program version.

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Troubleshooting

4-3-2 How to Check the Version of the Program

1. Procedures for checking in the User Menu Select the "Setup" menu in the Menu screen Place the cursor over the "On" of "Function Help", and press the "Info" key on the remote control The version of the program is displayed at the bottom of the Menu screen

MAIN PROGRAM VERSION MICOM VERSION

2. How to check Program Version on factory mode.

MAIN PROGRAM VERSION MICOM VERSION

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Samsung Electronics

MEMO

Samsung Electronics

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