IT DRP Project Kick off

Winawati, APJ Practice Lead

August 10, 2009

2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Agenda
Scope

of Work Team

Schedule Delivery

A step-wise approach to business agility through Adaptive Infrastructure solutions

use change to compete

Business agility
Dynamic resource allocation Virtualization Virtualization On demand On demand Managed services Managed services Financial services Financial services

Business agility

proactively change

Manage and integrate resources Enterprise integration Enterprise integration IT consolidation IT consolidation Management Management

anticipate changes

Provide a stable, extensible foundation Business continuity & Business continuity & availability availability

react to change

Security Security
stable

managed / integrated

dynamic

Infrastructure adaptability

What risks does your business face?

high natural disaster- fire, flood, adverse weather man made disaster- terrorism, malicious damage security breach- hacker denial of service attack virus attack internal security/Fraud

impact

software failure

power/ network failure hardware failure

planned downtime low low frequency

application failure

high

What is the impact of these risks?

Revenue: Direct loss, compensatory payment, lost future revenues, billing losses and investment losses Productivity: Number employee x impacted x hours out x burdened hours = ? Damaged reputation: Customers, competitors gain advantage, suppliers, financial markets, business partners Financial performance: Revenue recognition, cash flow, credit rating, stock price, regulatory fines
$ billions exponential increase financial performance damaged reputation productivity/ employees

$ impact

$ millions

direct financial/ customer constant increase minutes

time

days

indirect impact of downtime can be far more severe and unpredictable

Adaptive Infrastructure and Management Solutions begin with Business Continuity

BC&A is
A way of doing business and continuing to stay in business A plan to assure business processes - including suppliers and service providers - are always available to meet critical needs An integrated approach that links IT availability management, security and business continuity & recovery An on-going management process to improve IT service levels, business processes and operational resilience

BC&A isnt
A specific product, technology or service A project with a beginning and end Just disaster recovery

HP Business Continuity Methodology

Scope of Work
Risk

Assessment of Current infrastructure

Light

Business Impact Analysis to define the RTO and RPO

Define

DR Infrastructure base on RTO and RPO IT DR Plan

Schedule

Project Delivery Team

HP Team PGN Team

HP Project Manager
Winawati

PGN Project Manager

Endang Suryadi Endang.suryadi @pgn.co.id

Network Infrastructure And Security

Adi Rinaldi Adi.rinaldi@hp.com Edy Suryanto Suryanto@hp.com

Microsoft and Application Infrastructure

Agus Kurniawan Agus.kurniawan @hp.com

IT DR Plan
Winawati Winawati.husman @hp.com

Hardware Infrastructure
Eduardo Wisbowo Eduardo.wisbowo @hp.com

Network Infrastructure And Security

Kemas Azhari Kemas.azhari@pgn.co.id

Microsoft and Application Infrastructure

Andi Irawan Andi.irawan@pgn.co.id

IT DR Plan
Irzal Alizar Irzal.alizar@pgn.co.id

Initial information needed

IT

Organization Architecture and hardware information Team Availability for process interview of application and hardware information

Network List

Application Meeting

on Thursday

room and Working place

Technology for better business outcomes

HPs business continuity Method

How to implement? Analyze Business Needs Understand what the recovery requirements are to support critical business operations. Determine appropriate level of investment.

The Model
Identify and mitigate business risks and exposures Quantify cost of outage of key business processes (direct, indirect) Identify and define requirements to support critical business processes for recovery time (downtime), recovery point (data loss) & recovery environment

How How How How How How How How

much revenue can you lose? much extra expense can you afford? many clients can you upset? many investors can you turn off? many suppliers can you worry? many orders can you miss? much can you spend to recover? much damage can you sustain?

Identify the optimal service level

C O S T
spend more lose less break even

acceptable downtime

L O S S
spend less lose more

money

optimal cost of continuity

time to recover amount of data preserved
How strong is the competition? How loyal are your customers? How easy would it be for them to switch? Do you have alternate sales channels?

How to implement? Analyze Business Needs Understand what the recovery requirements are to support critical business operations. Determine appropriate level of investment.

The Model

Design Translates the recovery needs of the organization into recovery strategies and structure.

Translate availability/continuity/recovery requirements into executable strategies Define specific options per business process according to scenario Build strategies to meet recovery time objectives (RTO), recovery point objectives (RPO), and minimum operating requirements (MOR)

HP Business Continuity model

regional

relocation virtual workspace crisis management

building/ office

power management work area recovery business process recovery physical security data center protection data center backup network network network

data center

network

backup rerouting management

system

failover/redundancy disaster tolerance recovery procedures database backup application clustering information security data data data

application/ database

data

protection replication integrity

HP technologies
high Split Site Disaster Tolerant

technology

Mirroring Oracle 9iRAC Non Stop Server Storage Area Network

cost

Clustering RAID Electronic Vaulting

Direct Attached Storage

Servers and storage, and software

low

Industry Standard Server low availability high

its about the right technology at the right cost

How to implement? Analyze Business Needs Understand what the recovery requirements are to support critical business operations. Determine appropriate level of investment.

The Model

Design Translates the recovery needs of the organization into recovery strategies and structure.

Deploy supporting architecture to minimize downtime and achieve RTO and RPO requirements through services and technologies Develop overall business continuity program and plan that will tie all the pieces together as well as outline the processes to ensure continuity for the business

Build & Integrate Create contingency and continuity plans to support critical business needs of the organization.

How to implement? Analyze Business Needs Understand what the recovery requirements are to support critical business operations. Determine appropriate level of investment.

The Model

Design Translates the recovery needs of the organization into recovery strategies and structure.

MANAGING AVAILABILITY
Manage & Evolve Activation of the plan according to the situation. Ensure plan is regularly rehearsed, updated, and reviewed. Build & Integrate Create contingency and continuity plans to support critical business needs of the organization.