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Key skills - what are your key skills and what do they mean?

y y y y y y y

Communication Teamwork Problem solving Business awareness Planning & organising Interpersonal skills Numeracy

Communication
What an employer might look for:
y y y y y

Getting your message across, verbally and in writing, to individuals and groups Listening effectively Understanding body language Creating a logical argument Being sensitive to the needs and level of knowledge of your audience

Example of Evidence to Convince:


y y y y y

Writing a project report; making a presentation based on that report Hearing and understanding detailed instructions about how to carry out a lab experiment Being aware of others facial expressions or gestures in a meeting and using them to interpret what is meant Making a presentation to school students attending a Department Open Day or working as an explainer in the Science Museum dealing with the general public. Determining if your conclusions follow directly from the series of statements you made when writing a report.

Teamwork
What an employer might look for:
y y y y

Working effectively with others Respecting and facilitating the contributions of others Negotiating to achieve outcomes that benefit all concerned Motivating and supporting other team members

Example of Evidence to Convince:

y y y y

Working on a group project or field work, where you have collaborated with others to achieve a solution to a problem or produced a report on your findings. Team members share ideas on how to approach the project, agree who will do what and by when. Playing to the strengths within the group to ensure a good result. Helping others with ideas, keeping the group on track and encouraging others when situations become difficult.

Problem solving
What an employer might look for:
y y y

Thinking logically and using ingenuity to solve problems and overcome difficulties Being flexible when unexpected obstacles occur Coming up with better ways of doing things

Example of Evidence to Convince:


y y y

Improving the design of a machine, analysing its current capabilities and identifying appropriate changes. Revising the scope of a final-year project due to practical problems and negotiating the change with tutors. Modifying your experimental design to produce results.

Business awareness
What an employer might look for:
y y y

Understanding an employers goals and how you could contribute to achieving them Being aware of current economic, political or environmental issues affecting the employer Discussing basic financial concepts

Example of Evidence to Convince:


y y y

Adding to the companys profitability by increasing sales or introducing a more effective stock control system Understanding how world events can present enterprises with challenges and risks Able to explain profit and loss calculations

Planning and organising


What an employer might look for:
y

Setting objectives

y y y y y

Planning resources and activities to achieve a certain goal Establishing priorities Being able to co-ordinate with others Anticipating and avoiding difficulties Organising personal time to carry out all responsibilities

Example of Evidence to Convince:


y y y y y y

Setting up a group project: clarifying the objective, who is to do when and by when. Arranging an expedition: working out how many will be involved, where to go, what equipment, provisions and other gear might be needed. With limited time and money, deciding where to travel to in America. Making sure everyone is clear about how their activities fit together to produce the play for the Drama Soc. Anticipating how much money to take when inter-railing to avoid being stuck somewhere. Prioritising your studies and allocating time to social and extra-curricular activities.

Interpersonal skills
What an employer might look for:
y y y

Displaying good relationships with customers or clients, managers, peers and subordinates Political awareness and sensitivity Negotiating with and persuading others with self-confidence and tact

Example of Evidence to Convince:


y y y

Using information to persuade a manager to your point of view Taking the views of your peer group and representing them to a departmental committee; dealing with difficult customers Persuading caterers to provide good value for money for a Hall Ball

Numeracy
What an employer might look for:
y y y

Making simple calculation Interpreting ideas and drawing conclusions from numerical information Identifying trends and patterns in data

Example of Evidence to Convince:


y

Quickly calculating the total cost of items in a bill or invoice

y y

Logically deducing inferences from a complex set of tables Analysing complex statistical data to identify consumer spending patterns

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