Process Interaction Chart

Inputs

Outputs Non Conforming Material Control

Engineering Change Control

Preventive Maintenance

Critical Raw Materials

Management Review

Receiving Inspection

Inprocess Inspection

Process Engineering

Employee Selection

Production Control

Quality Assurance

Document Control

Customer Service

Preventive Action

Corrective Action

Contract Review

Customer Order

Audit

Main Processes Order Customer Contact

Sub Processes Customer Order Order Shipment Customer Service Contract Review Marketing Sales

1 3 1 1 1 1 3 3 3 3 4 3 2 3 3 3 4 3 3 2 2 2 4 3 3 3 3 2 3 3 3 3 3 3 3 4 3 1 1 1 1 3 3 3 2 2 2 1 3 1 3 1 2 3 3 3 4 2 2 2 3 3 2 2 3 3 2 2

1 1

3 2 2

3 2 2 1

3 2 2

2 2

2 2 2 2 2

2 2

2 2 2 2 2 2

1 1 2 2

1 1 2

2 2

1 1 2 2

1 1 2 2

2 2

2 2

1 1 2 4 4 4 4 1

2 4 4 4 4 1 1 1 1 1 3 3 1 1 4 4 1 2 3 4 2 2 2 3 4 2 2 2 4 3 2 4 2 2 2 2 3 2 2 4 2 4 3 2 2 3 2 2 2 2 3 2 3 2 2 2 2 3 3 3 3 1 1 1 2 3 3 3 1 3 1 2 2 2 1 3 3 2 2 2 1 3 3 2 1 3 3 1 1 3 3 1 1 3 3 1 1 1 3 2 2 3 2 4 2 2 2 1 1 1 2 4 2 1 1 1 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 3 3 1 4 2 2 2 2 1 1 2 2 2 2 4 4 1 2 4 1 4 1 2 4 3 1 1 2 2 2 2 2 2 4 1 4 2 2 2 2 2 2 3 1 2 1 3 1 2 2 2 2 2 1 2 3 1 2 3 2 3 1 2 2 2 2 1 3 1 2 2 2 2 2 1 2 3 3 1 2 2 2 2 2 1 2 3 1 2 2 2 2 2 4 1 4 3 2 3 3 2 3 1 1 1 1 1 1 4 4 4 4 2 4 4 4 4 1 1 3 2 3 3 2 3 2 1 2 3 2 3 2 2 1 4 4 4 4 2 4 4 1 2 3 1 3

Purchasing

Purchasing Warehouse Control Critical Raw Materials Supplier Rating

3 3 3 3 3 3 3 1 1 1 1 1 1 1 2 2 2 3 2 1 3 3 3 3 2 4 2 2 1 1 1

4 4 4 3 3

4 4 4 4 3 4 4 2 2 2 2

4 4 4 4 3 4 4 3 3 3 3 2 2

1 2 2 1 2 2 2 2 2 2 2 2 1 1 1 1

4 4 4 4 3 4 3 3 3 3 3 3 3 3 2 2 2 1 1 2 1 1 3 2 2 4 2 3 1 3 3

1 1 1 4 4 4 3 1 3 3 3 1 2 2 2 2 1 2 2 1 1 3 4 1 2 2 3 3

1 1 1 1 3 2 3 1 1 1 1 3 3 1 1 1 2 1 1 3 4 2 3 3 3 1 1 1 1 1 3

2 2 2 3 4 2 2 2 2 3 1 2 2 2 2 2 2 2 4 3 3 3 1 2 2 3 3

4 4

4 4

1 2

4 4

4 4

2 1 2

1 1 2 1 2 2

4 4 3 4 3 3 1 1 1 1

4 4 3 4 3 3 1 1 1 1 1 2 2 2 2 2 2 2 1 3 4 4 1 4 4 1 2 1

4 4 2 4 3 4

4 4

Human Resources Inspection

Training Certification Employee Selection Final Inspection Receiving Inspection Inprocess Inspection SPC

3 3

3 3 3 3 3 3

4 3

4 3

3 3

3 3 3

3 3 1

4 3

3 3

3 3

1 2 2

3 3

Documentation Quality Assurance

Document Control Quality Assurance Audit Corrective Action Preventive Action Management Review

3 3 2 2 2 4 3 3 1 2 4

3 2 4 2 2 2 4 3 3 3 4 4

3 1 3 3 2 4 1 1

3 1 2

3 3 2 2 2 1 1 2 3 1 3 3 3 4 2 3 2 3 3

3 2 2 2 2 1 1 2 3 2

3 2 2 2 2 2 1

4 2 2 2 2 2 2 2

3 1 2 2 2 2 4 4 3 4 2 1 1 1 2 2 2 1 2 1 1 2 2 3 3 1 2 1 2 2 2 2 2 1 1

1 2 2 1 2 2 2 2 3 3 4 3 3 3 1 2 1 1 3

1 1 2 2 2 2 2 2 1 4

3 2 2 2 2 2 2 2

2 2 1 2 1 4 4

2 2 2 2 4 4 4 3 1 3 4 2 3 3

1 2 2 1 2 2 2 1 2 2 1 2 1 1 2 3

Production

Production Control Traceability Manufacturing Non Conforming Material Control Shipping Stock Base

4 3 4 4 4 1 1 2 3 3 2 4 4

Facilities

Facilities Preventive Maintenance Calibration Safety Environmental

2 2 2 1 1 2 2 2 3

3 2 2 4 2 3 3

3 3 3 4 2 3 3 3 1 2 1 1 2 2 2 3

1 2 2

3 2 2 2 3 3

Engineering

Process Engineering Design Engineering Change Control

3 3

3 3

1 3

Management Information 1 = Direct Input

MIS

2 = Occasionally Direct Input 3 = Direct Support 4= Occasionally Direct Support Blank = No Interaction

Quality Records 1 1 2 1 2 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3

Final Inspection

Order Shipment

Supplier Rating

Environmental

Manufacturing

Certification

Traceability

Warehouse

Stock Base

Purchasing

Calibration

Marketing

Facilities

Shipping

Training

Design

Safety

Sales

SPC

MIS