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EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 1 of 21
1 2 3 4
Intended Audience...................................................................................................... 3
1.1 1.2 Assumptions ...................................................................................3 Definitions ......................................................................................3
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 2 of 21
1 Intended Audience
These processes and procedures described herein are primarily intended for parties who will be involved in the initial load of the client and any end-users who will need to load the client manually.
1.1 Assumptions
It is assumed that the reader is familiar with basic computer navigation, unzipping a file, removing software, installing software and copying folders onto a computer.
1.2 Definitions
TKO Technical Knowledge Online Client The part of the TKO system that allows users to view content User Person with an authorized account to use the TKO application for viewing content that has been published
2 Overview
Emerson has created an automatic load program which is intended to be used with the proprietary TKO application. Every effort has been taken to ensure a proper installation given that the computer system meets the minimum requirements.
3 Installer Components
The following programs will be loaded during this process if required: Microsoft Windows PowerShell Microsoft Windows installer Microsoft .net framework Microsoft SQL Server 2008 Express TKO updater program TKO application TKO database
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 3 of 21
Operating System: Microsoft XP or higher Hard Drive: Minimum of 10 GB of available space on C:\ RAM: Minimum 1 GB (depending on the applications loaded on the computer, 1 GB may not be sufficient and may require the user to upgrade the system) Person loading the client must have administration rights on the computer *** Each user will be assigned an activation key. This activation key will be registered to the specific computer that it is first entered with. THE ACTIVATION KEY CANNOT BE REUSED ON MULTIPLE COMPUTERS. This is a security layer that has been added to the application for legal purposes.
4 Installation Steps
If a previous version of TKO was installed on the machine, TKO and the TKO Autoupdater programs will need to be removed, as well as deleting the contents of the c:\TKOClient\backup directory.
If SQL Server is already loaded on the machine, all components must be removed if it is prior to SQL Server 2008.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 4 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 5 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 6 of 21
If you have a 64-bit operating system you will need the TKO-64.exe file to be executed.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 7 of 21
After continuing from this screen, the system checks for a minimum of 10 GB of free space on the C:\ drive. If that exists, the system reboots and begins the installation process. If the operating system is a 64-bit OS, the install will stop and prompt the user to download and install TKO-64.exe, which will automatically restart this installation.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 8 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 9 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 10 of 21
Installation continues
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 11 of 21
A reboot will be required after the SQL installation. You will need to press a key to continue. The installation program will automatically restart after the reboot .
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 12 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 13 of 21
Check to see that the database was created without errors before continuing.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 14 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 15 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 16 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 17 of 21
At this point, the installation batch file will end after you hit the final Press any key to continue.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 18 of 21
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 19 of 21
5 Un-Install Steps
Only complete these steps if your computer system had SQL server or if the install process did not complete properly. After removal you can reattempt the installation from the beginning.
Select Remove for the TKO Auto Updater program (this removes the client from the computer) Do the same thing for TKO to remove it. Make sure that the TKO Client folder from the C drive is deleted (you must do this manually)
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Select Remove for the SQL Server Make to remove any software with SQL in its name.
EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request. Page 21 of 21