CTX115553 - Presentation Server Client 10.x Introduces a New Method for Printing ...

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Presentation Server Client 10.x Introduces a New Method for Printing Documents From the Advanced Universal Print Driver
Document ID: CTX115553 / Created On: 11/12/2007 / Updated On: 05/08/2010 Average Rating: View products this document applies to Summary Presentation Server Client 10.x introduces a new method of printing documents generated using the Advanced Universal Print Driver (UPD) to address occasional document printing issues. This article describes the fix included in Presentation Server Client 10.x and later. Changes in Presentation Server Client 10.x To resolve certain rendering issues that result from undocumented Enhanced Metafile (EMF) records used by the spooler, Presentation Server Client 10.x changes the default print processing path to directly inject the EMF spool file into the spooler on the client. Previous clients would actually reprocess the EMF records on the client. However, this approach can lead to some of these EMF records being ignored and potentially resulting in visible issues like text being rendered upside down and backwards. Directly injecting the EMF spool file (which also occurs in private 9.x Presentation Server Clients that include this fix) allows the spooler to process all the EMF records by itself as well as partial fonts and other special cases that are not properly handled when the EMFs are reprocessed on the client. There are classes of printer drivers that must gain control during the printing process in order to configure themselves. A small number of fax drivers and PDF writers typically use this class of printer driver; the usual result is no output at all, most probably because the driver does not have all the information it needs to generate the output. For these printer drivers, you can revert to the old 9.x client print path, which allows the printer driver to prompt the user and collect the information it needs to generate the output. Presentation Server Client 10.x and later preserves this older print path for cases just like this. Complete the following procedure to force the old print path to be used for a specific driver: Caution! This procedure requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Back up the registry before you edit it. 1. Create a REG_MULTI_SZ value named ReprocessEMFDriverList in the HKEY_LOCAL_MACHINE\Software\Citrix\ICA Client key on the client computer. 2. Place the names of all drivers that should use the old print path into this multi-string value. 3. Restart the Presentation Server Client. The next time cpviewer prints to a printer using one of the drivers in this list; it reprocesses the EMF records on the client. For example, refer to the following screen shot:

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Its failsafe is to obtain the real printer driver name for configuration from the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers (printer name that cannot accept a directly spooled EMF print file) driverName More Information CTX111188 Citrix Presentation Server Client 10.0 Fixed Issues EN

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Feature Pack 1 for Presentation Server 4.5 Presentation Server 4.0 for Microsoft Windows 2000 Presentation Server 4.0 for Microsoft Windows 2003 Presentation Server 4.0 x64 Edition Presentation Server 4.5 for Windows Server 2003 Presentation Server 4.5 for Windows Server 2003 x64 Edition XenApp 5.0 for Windows Server 2003 x64 XenApp 5.0 for Windows Server 2003 x86 XenApp 5.0 for Windows Server 2008 x64 XenApp 5.0 for Windows Server 2008 x86 XenApp Plug-in for Windows (32/64 Bit) Exit Print View

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