Sindh Education Foundation IT Competency Test

Matching -- Part One

Directions: In the answer column, print the letter of the word or phrase that best fits the definition. Answers may be used once, more than once, or not at all. Match the following:
Answer Statement 1. An on-screen symbol consisting of a letter and > that indicates the operating system is ready for a command. It may indicate the current drive and directory. 2. The numeric representation of the on and off electrical status in a computer. 3. Measurement used to state the internal clock speed of a computer. 4. Running two or more programs on a computer at once. 5. The combined use of moving and still images, text, sound, or animation in communication. 6. A measure of primary or secondary memory common to computers. (1024 X 1024 bytes) 7. The primary program that runs the computer and gives the user control over hardware and software. 8. A collection of related data fields that contain information about one subject. 9. The main directory of a disk from which other directories branch. 10. A subdivision of a record that holds a meaningful item of data. 11. The act of preparing documents and manipulating text electronically. 12. The smallest element on a video display screen. 13. A temporary memory storage in a printer. 14. A measure of the resolution of characters displayed by a monitor or printer. 15. An input device, output device, or secondary storage unit connected to a computer. 16. A computer which can process eight bytes of data at one time is a _____ computer. 17. The process of loading the operating system into the main memory of a computer. 18. Hardware connections through which the components of the computer system talk to each other. 19. The measurement of the speed of data transmitted in one second. 20. A device that modulates and demodulates signals transmitted over communication lines. Matching choices A. Binary Number B. MB C. Multimedia D. Multitasking E. Megahertz F. System Prompt G. 64-bit H. Baud/ppm I. Boot J. buffer K. Word processing L. Raw data M. bps/baud rate N. E-mail O. MODEM P. dpi Q. interface:parallel/serial R. peripheral device S. pixel T. Operating system U. Field V. Format W. Record X. Root

Multiple choice Questions-Part 2 Directions: Circle the best response to each question. 1. Which menu allows you to format a diskette? File Manager Online Help Paintbrush Program Manager 2. Which of the following contains the directory structure of the current drive? Contents list Directory tree Split bar Status bar 3. Which key is used when selecting a group of files? ALT CTRL ESC TAB 4. After selecting a group of files, what would you do to copy the files to a new drive or directory? Click and shift Double click Click and drag None of the above 5. What are small pictures that represent an individual application or groups of applications? Icons Menu boxes Option boxes Scroll bars 6. Which keys are used to switch between applications on the desktop? ALT, CTRL ALT, TAB ESC, CTRL SHIFT, ALT

7. Which of the following can be used to resize a group window? Arrange Icons command on the Options menu Resize command on the Window menu Title bar Window border
8. Which search of an electronic phone directory would find only the Doe families living on Main Street in area code 919? Name = Doe or Address = Main Street or Area Code = 919 Name = Doe and Address = Main Street or Area Code = 919 Name = Doe or Address = Main Street and Area Code = 919 Name = Doe and Address = Main Street and Area Code = 919 9. Ms Solangi is editing the last paragraph of her essay. She has decided to add another sentence before the last sentence. Which of the following would be the most efficient process? Type the sentence in another document and then place it in her essay where she wants it. Type the sentence at the end of her essay and then move it to where she wants it. Type the sentence at the end of her essay, copy the new sentence, and then paste it where she wants it. Put the cursor at the point where she wants to add the sentence and then type the sentence. 10. OCR stands for

Output Computer Report Optical Character recognition Output Computer Range Optical Computer recognition

Word Processing and Worksheet- Part 3.

Directions: Be sure to follow the steps in order. 1. Create a new Document 2. Change all margins to 2". 3. Create a header stating Sindh Education Foundation aligned at the right margin. 4. Press the enter key twice. 5. At the left margin, key your name. 6. On the same line, Insert the date at the right margin. 7. Type the following
Increasingly, technology is being used to facilitate a wide range of service encounters, and to manage the relationship, between service provider and customer (Curran et al., 2003; Mulligan and Gordon, 2002; Winer, 2001; Peters, 1997; McKenna, 1995; Grant and Schlesinger, 1995). A combnation of computer, telecommuications and internet tecnology is now being widely used for a variety of service delivery purposes including the provision of banking and financial services, information, booking and retail shopping services. This provides advantages for service providr and customer alike (Bitner et al., 2002; Meuter et al., 2000; Bitner et al., 2000; Brown, 1997; Dabholkar, 1991, 1996). Service providers stand to reduce their overheads and personnel costs, and to gain closer assess to customers; and customers are provided with greater convenience, potential time saving and faster response.

8. Double space the paragraph. 9. Search for all occurances of customer and replace with client

10. Spell check and proofread the document. 11. Save as WPTEST.

Directions
Directions: Be sure to follow the steps in order. 1. Create a new Document 2. Enter the following data 3. A B C D E 1 Name Salary Performance Increment New rating amount Salary 2 10000 1 3 7000 2 4 15500 2 5 24000 1 6 12000 3 7 4. Enter the formulas in Column D and E according to following. If rating equals to 1 increment = 15% 2 increment = 12% 3 increment = 10% 5. Set the Print Area from A1 to F20