Enterprises are discovering that it is very important to follow good management practices to realize the organizational goals of excellence

and profitability an d for winning and retaining customer confidence. A number of organizations from manufacturing and service sectors have demonstrated that consistent performance with effective quality guarantee achievement of these goals. Quality is considered as the most powerful factor to capture, retain and enlarge customer base in the modern business scenario. Achieving customer satisfaction is the essential business of business and quality management is the most effecti ve enterprise strategy. The state-of-the-art quality management is an embodiment of concepts, methods and applications. In the last few years, the business worl d has stood witness to many real life success stories. Planning and achieving higher level of quality is fundamental to the su ccessful operation of enterprises, which necessitates understanding and managing various dynamics in an organization in order to set goals and judiciously deplo y resources. The efficiency and effectiveness with which resources are obtained and utilized will depend upon the good management practices that the organizatio n follows.? Quality management also necessitates how well the system measures, m onitors and improves different metrics related to the business processes. Interr elationships among the business processes, their metrics and the organizational achievement are influenced by how well an organization deals with issues related to quality.? A number of innovative approaches are required for balancing the o bjectives of the partners of the enterprise and the requirements of customers, a s there are many conflicting goals such as high customer service, low inventory, low unit cost etc.

Dishman is committed to manufacture and supply of products of consistently high standard that meet customers needs and fulfil their expectations. The highest priority is placed on the integrity of our products, their safe manu facture and our adherence to environmental and other international regulations. Dishman operates national quality . Dedicated SOPs of our systems, up. a process oriented Quality Management System based on the inter standard ISO 9001. Training plays a pivotal role in this system describe details of our training regime. Continuous improvement products and services is a key focus throughout the Dishman gro

As a supplier to the pharmaceutical industry, Dishman is committed to current Go od Manufacturing Practices (cGMP) procedures and ensure that our global manufact uring sites adhere fully to our internal GMP policies, local regulations and the international guidelines associated with the U.S. Food and Drug Administration (FDA). As customers become more sophisticated, better informed and their expectations g row, the only way your business can survive and prosper is by offering a commitm ent to quality. A Quality Management System (QMS) such as ISO 9001 provides a management framewo rk that gives you the necessary controls to address risks and monitor and measur e performance in your business. It can also help you to enhance your image and r eputation and enable you to look for improvements through internal and external communications.