ZTreeWin Troubleshooting and Frequently Asked Questions Q1: When I start ZTreeWin there are no files visible, and

visible, and all the directories have a '+' beside their name. What does this mean? A: The default 'logging method' of ZTreeWin is 'root only'. To tell ZTreeWin to log an entire drive, you can do one of the following: - Use Alt-F10 option 1-P to change the default to 'full disk'. - Use F2 in the Log command to change the method as required. - Press '*', (or use Alt-Log/Branch), to fully log the current branch. Q2: How do I set the window size of ZTreeWin? A: The size of the window is determined by the text-mode of ZTreeWin, (for example, 80x25), and the font being used, (when running in a window). Use Alt-F8 to change the width, Alt-F9 to change the height or Alt-F7 to maximize the window size. To set the default window size, use Alt-F10 to configure options 2-A and 2-B. To change the font used in windowed mode, you must edit the ZTreeWin shortcut properties, (right click on the shortcut, and select 'properties'). Q3: I want to change the screen settings in my ZTreeWin shortcut, but the options are not available. A: If, in Win95/98/ME, your shortcut points to ZTW.EXE, it should instead point to ZTWIN.BAT, in order to display the advanced shortcut properties. Q4: How do I make ZTreeWin run in 'fullscreen' mode? A: If ZTreeWin is running in a standard sized window, (80x25, 80x43 or 80x50), you can switch to/from fullscreen mode at any time using Alt-Enter. To set ZTreeWin to open in fullscreen mode by default, you must edit your shortcut properties to select 'fullscreen' as opposed to 'windowed'. Q5: After running programs from ZTreeWin, why does the window shrink? A: When the window in which ZTreeWin is running uses a font setting of AUTO, the window will shrink when ZTreeWin closes. To prevent this, set a fixed font in the shortcut properties. Q6: I pressed 'maximize' on the toolbar, now ZTreeWin is fullscreen - how do I get back in a window? A: To return ZTreeWin to windowed mode, press Alt-Enter. (The toolbar and the Alt-Enter key are function of Windows, not ZTreeWin). Q7: How do I make Alt-Q exit to the current directory in a command prompt? A: For this to work, it is necessary to start ZTreeWin using ZTWIN.BAT. ZTWIN.BAT is created in the ZTreeWin directory the first time you Quit ZTreeWin. Q8: I edited my ZTWIN.BAT, but every time I quit ZTreeWin my changes are gone! A: ZTWIN.BAT is rewritten each time you Quit, to support Alt-Quit. You should instead create a new .BAT file that contains all the settings you want, and calls ZTWIN.BAT, passing your command-line parameters to it.

Q9: After I upgraded to Win98/ME/2K/XP, ZTreeWin stopped working! A: Delete the existing ZTreeWin desktop shortcut, and manually create a new one. For Win95/98/ME, point your shortcut to ZTWIN.BAT. In Win2K/XP you can point directly to ZTW.EXE. Q10: When I try to use the archiving functions (Ctrl-F5 or Alt-F5), nothing seems to happen. A: This usually means that a third-party external archiving program could not be found. ZTreeWin invokes the archiving program through a command shell, so it is necessary to have these archiving programs in a directory in the PATH. Make sure also that your TEMP/TMP directory is valid, and has some free space on the drive. Note: If you have recent ATI Radeon Control Panel software installed, this may have 'hijacked' the Alt-F5 command. Instead, try SHIFT-Alt-F5. Alternatively, you can go into "Display Properties / Settings / Advanced / Options," and uncheck "Enable ATI taskbar icon application". Q11: How do I make 'TurboZip' (or whatever) the default archiver? A: Edit ARCHIVER.BB2, and move the lines for your preferred default archiver to the top of the file. First save a backup of ARCHIVER.BB2 in case it should become 'messed up'! Be sure to move the entire section exactly as-is, including any blank lines. Q12: How do I manage 'spanned' archives with ZTreeWin? A: ZTreeWin can be used to create a spanned (multi-volume) archive if the archiver selected does this by default for removable media, (for example PKZip 2.50). Otherwise, you can manually add the required parameters to the archive command line before actually launching the archiver. Q13: Why does the screen blink after I run an external program? A: This is a known restriction in ZTreeWin caused by the use of 'bright' background colors. Until a solution is devised, it is advisable to use just the basic 8, (dim), background colors in your ZTreeWin color scheme. Q14: How do I start ZTreeWin in a specific directory? A: ZTreeWin will start by default in the current directory, (or the working directory of your shortcut). To start somewhere else, either make that directory current before loading ZTreeWin, or change the working directory of your shortcut, or pass the desired pathname to ZTreeWin as a commandline parameter, (for example, ZTW C:\DOCS). Q15: Why doesn't the Free Memory display (under eXecute) match the MEM command? A: The MEM command displays memory available to the MS-DOS session running the command. ZTreeWin uses the Win32 API to display available SYSTEM memory. Q16: How do I view my .DBF files like I did in XTree? A: ZTreeWin comes with a 'native' .DBF viewer, (ZTW_VDBF.EXE), which is launched using the Open command. ZTreeWin's internal viewer does not provide 'formatted' viewing of special file types - for this, you will need the help of third-party viewer programs. Q17: How do I use my .XYZ viewer from within ZTreeWin? A: ZTreeWin supports the use of external viewers and other applications via the use of the Open command. If the file you wish to open is a known file type for an associated application, there's nothing else to do - just highlight the file and press 'O' for Open. If, on the other hand, the viewer is not associated with a file type, you must create a simple .BAT file, named to match the extension of the file

type for which you wish to use it, (for example DOC.BAT). The contents of this .BAT should specify the external viewer to run, with the necessary %1-%8 parameters to pass the current filename, (see F1 Help on Alt-Batch for the meaning of the % values, and see the supplied sample *.BA_ files). Q18: Can I use the XYZ viewer from my copy of XTreeGold (for DOS) in ZTreeWin? A: Yes, it is possible to make use of the graphics viewers from XTreeGold under ZTreeWin, (others do not work, unfortunately, as they cannot be executed from a command prompt). As an example, here is how you can view Autocad .DWG files from ZTreeWin, using the XTreeGold v3.0 DWG viewer: (This assumes ZTreeWin resides in C:\ZTREE): -Copy files EGAVGA.BGI, XTG_VGA.DRV and XTG_GDRV.XTP to C:\ZTREE. -Copy XTG_GDWG.XTP to C:\ZTREE and rename to XTG_GDWG.EXE. -Create a file in C:\ZTREE called DWG.BAT, the contents of which is: @C: @CD \ZTREE @XTG_GDWG.EXE %1 XTG_VIEW.TMP XTG_GDRV.XTP -Then, just highlight a .DWG file, and press 'O' for Open. Q19: How do I display long filenames? A: Either use a different Alt-F file display mode, (or set permanently with Alt-F10), use Alt-I for extended file information, or press 'R' for Rename to display the current name, (and then Esc to cancel the function). Q20: When I Quit ZTreeWin, I get a Windows error message. A: There are some cases where a video-related problem can cause a crash in 'WINOLDAP'. To avoid this, either set the window font in the ZTreeWin shortcut from AUTO to a fixed size, or add /Y to the command line. Q21: Why are my files all displayed in different colors? A: ZTreeWin adds the ability to color-code your files based on their name or attributes. Please refer to ZCOLORS.INI for information on customizing the colors. If you really dislike it, just rename or delete ZCOLORS.INI! Q22: Why won't ZTreeWin let me change the timestamp of a file to an odd number of seconds? A: This is a limitation of the Windows file-system, which stores the seconds of a timestamp in a packed format in multiples of 2. Q23: Why doesn't ZTreeWin let me log a directory name with a copyright symbol? A: ZTreeWin is a console application, and is restricted to displaying characters from the current OEM codepage. Normally all characters can be converted from ANSI to OEM for display, but there may be exceptions. In such cases, try using the /O command line switch to disable this translation. It may cause other characters to be displayed with the wrong symbol, but you should now at least have access to all directories and files. Q24: How do I tell ZTreeWin to print to my new USB-attached XYZ printer? A: It is not necessary to tell ZTreeWin the printer port to which your printer is attached. In the print function, use the 'Print to:' option, then press TAB until you see the XYZ printer name. Q25: Suddenly now, when I try to start ZTreeWin, I get a message that says the program cannot be run. A: Under Win9x, make sure you still have a file called CONAGENT.EXE in the \Windows\System directory. Certain utilities delete this, assuming it's

no longer needed! Q26: After upgrading/installing Norton Internet Security, whenever I try to use the Edit command, or run an external command from ZTreeWin, my whole system locks up! A: There appears to be an issue with NIS2003 that prevents ZTreeWin from launching a new command shell, if it itself was loaded from one. The solution is to create a new shortcut that launches ZTW.EXE directly. Q27: Can ZTreeWin be used safely with FAT32 and NTFS? A: Yes! ZTreeWin accesses devices only through the API, so it is fully compatible with FAT16, FAT32 and NTFS, (and even HPFS under NT). Q28: Does ZTreeWin work in DOS? A: No, ZTreeWin is a Win32 program, and will not run under DOS, or Win32s with DOS. Q29: How did you get the source code for XTreeGold? A: I didn't! This is completely my own work. Of course, I take no credit for the most of the design. (Thanks Jeff! See: http://www.xtree.com). Q30: What is ZTreeWin written in? A: ZTreeWin is about 70,000 lines of C code. Currently compiled with MS Visual C++ 6.0, under Windows XP Professional. Still have problems? Send an e-mail to support@ztree.com