Академический Документы
Профессиональный Документы
Культура Документы
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[PROJECT NAME]
[PROGRAMME NAME] [PROJECT CODE] [ANNUAL PLAN NUMBER]
[Project Name]
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Contents
1 DOCUMENT MANAGEMENT........................................................................3 1.1 Contributors...........................................................................................................3 1.2 Version Control......................................................................................................3 2 DEPLOYMENT...............................................................................................4 2.1 Deployment Strategy..............................................................................................4 2.2 Dependencies..........................................................................................................4 2.3 Communication......................................................................................................4 2.4 Technical Issues......................................................................................................4 2.5 Deployment Checklist............................................................................................5 2.5.1 Application Checklist........................................................................................5 2.5.2 Infrastructure Checklist.....................................................................................7 2.5.3 Support Checklist..............................................................................................9 3 TRAINING.....................................................................................................12 3.1 Delivery.................................................................................................................12 3.2 Training Materials...............................................................................................12
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1 Document Management
When completing this document, please mark any section that is not required as N/A. A brief description of why the section is not required should also be included.
1.1 Contributors
Please provide details of all contributors to this document. Role Production Management Coordinator (Owner) Project Manager Business Analyst Systems Analyst Designer Technical Architect Business Area Manager Other document contributors Unit Name
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[Project Name]
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2 DEPLOYMENT
The deployment of a new system or enhancement to an existing one is a significant milestone in the delivery of the project. It is critical however that the deployment is achieved successfully with minimal disruption to current production services. To try to ensure this it is essential that adequate preparation take place. This Deployment Checklist highlights the key elements that need to be in place before the project deliverables can be accepted for deployment via the Acceptance Sign Off Review.
2.2 Dependencies
Please identify any dependencies that could impact the deployment strategy.
2.3 Communication
Please detail how the deployment will be communicated, both to participants and to the wider community staff and students where applicable. The groups that need communicated too should be identified as part of the Deployment Strategy and the necessary communications directed to them through the options below. Service Announcement(s) [mandatory] MyEd Announcement(s) Other Business Area communication
If the system has an impact on other applications, specific communication should be made to the affected Service Owners to highlight the level of disruption and timeframes.
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Technical Documentation
N Y
Source Code Source control must be checked out till go-live and checked-in after go live Configuration Management Database
The relevant details regarding new or changed infrastructure components have been added to the configuration management database ( Change Control System) A change control entry has been created for the LIVE implementation. The person who reviews this Deployment Checklist will approve the change control request.
Change Control
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Description A review of the test log has taken place to ensure all required actions have been completed. If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required. Handover to Production Management is completed and the team are in are in position to support the application post deployment. A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back) Setup Read access accounts or update current read access accounts (May requires business owner approval) InfoKeep has been updated with all relevant account details including external supplier accounts Database comparison between TEST and LIVE (might be required before and after go-live) Does the application have specific client requirements, such as JVM/JRE versions, JInitiator? If so have these requirements been raised with Desktop services Wiki pages to be updated: [1] https://www.wiki.ed.ac.uk/display/ insite/Corporate+applications+wit h+client+based+requirements [2] https://www.wiki.ed.ac.uk/display/ insite/Client+side+Java+requirem ents+for+corporate+applications Is there any new software or technologies involved?
Mandatory [Y/N] Y
Actions (What/Who)
Accounts
InfoKeep
N Y
Technologies
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Description By default all web based applications are accessible outside University: Wiki list If not accessible from outside University this needs to be approved by Production Management managers.
Mandatory [Y/N] Y
Actions (What/Who)
Certificates
Patching
Asset Register
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Description All infrastructure diagrams are updated with newest server and infrastructure details https://www.wiki.ed.ac.uk/display/ insite/Server+Layout+%28Unix %29 and https://www.wiki.ed.ac.uk/display/ insite/Server+Layout+ %28Windows%29 Are Server Startup/Shutdown scripts in place? Including startup procedure documented Has port allocation file been updated? https://www.wiki.ed.ac.uk/display/ insite/Port+Allocation+on+Unix+S ervers
Mandatory [Y/N] Y
Actions (What/Who)
Start/Stop scripts
Ports
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Test Environment
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Description Browser compatibility has been tested and compatibility information updated See http://www.ed.ac.uk/schoolsdepartments/informationservices/services/computing/appli cation-development/applicationsupport/supported-webbrowsers/browser-application for details Portal compatibility, where required, has been confirmed the Portals Service Owner. The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with) Review of the PICCL has taken place to ensure that there are no outstanding issues that would affect deployment Appropriate documentation has been produced for users of the new application. Training material, if required, has been produced and is of an appropriate standard. Demonstration or walkthrough of the new application has taken place for other stakeholder. Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review. IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured. Please state who (single person) manages the go-live, including:comms with service owner, ensuring go live timescales are met, managing issues araising and managing comms between teams involved in golive.
Mandatory [Y/N] Y
Actions (What/Who)
PICCL Review
Deployment Resources
Deployment Ownership
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Description A Service announcement has been raised with the agreed deployment date on the alert system: http://reports.is.ed.ac.uk/alerts/ Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days.
Mandatory [Y/N] Y
Actions (What/Who)
External and internal web site have been reviewed to ensure that all application references are present, correct and up to date. Setup Read access accounts or update current read access accounts (requires business owner approval)
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