KASHIF ISLAM NSN IN VAS 4.5+ years experience Mob: +923028541168 Email: kashif.islam.se@gmail.com kashif.islam@nsn.

com OBJECTIVE
A Genius is only one percent inspiration and ninety-nine percent perspiration. To me hard work can substitute anything. I want to work in challenging environments.

SUMMARY
I have been working as TAC-2 IN VAS engineer providing support to Telenor and Mobilink Projects for past 4.5+ years. I have independently done implementation/commissioning,migrations, ,acceptance tests, rollouts and providing support for both these customers networks. I worked in managed services (operations), Projects/Implementation/Integration and CARE providing Level 2 Support. I also worked as Project Manager for few projects.

Billing / IN Networks Experience: 2006-Todate o Participated in 80% overall IN network expansion projects in Telenor. o Trainings, seminars participation and practical experience in Siemens IN. o Participated in 80% IN,100% SX & 100% eSG network expansion and rollouts projects in Telenor.
o o o o o o o o o o o o o o Trainings, seminars participation and practical experience in NSN IN. Extensive work experience in Installation and Commissioning of the new IN@vantage system (Primepower 1500, 650,900) charge@once/adapt@once. Directly involved in Commissioning of 9 INs in Telenor. Extensive work experience in Integration of IN@vantage with Power, NSN SSP (including Rel-4 MSS and MGW), HiS700 & TEKELEC STPs with MNP, eServeGlobal VoMS, MMSC, PSA, Tertio(Provident and Evident) ServiceXpress and other multi-vendor systems. Lead SIGTRAN projects in both Mobilink and Telenor. Performed Acceptance Testing and validation of Siemens IN@vantage platform, prepaid service and features to ensure compliance with specification. Extensive work experience in upgrades of @com and BNRs. Extensive work experience in hardware, platform and service upgrade from time to time to cater the changes in existing application and for addition of new features as per customer requirement and installation of Hot Patches. Trace analysis, tickets handling, tariff tool, troubleshooting, optimization and resolution of the problems occurring onsite. Providing 24x7 on-call, remote and Emergency support to the customer. Extensive work experience in handling of Emergencies, Fault Reports and Technical Queries in Resolve Tool. KPI performance audit and analysis reporting per week. Participated in Project Management Plans, defining and planning Project Scope Planning and Verifications, Execution, Monitoring & Control and Closing for expansion of network elements and Services.

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Extensive work experience in providing 2nd Level Support to O&M Teams and Customer for a network having 21 IN @vantage platforms on Version 7.6.1. Extensive work experience in conducting daily operations and maintenances. Excellent interpersonal, training, presentation and demonstration skills. Flexible and successful in working independently or as part of a team.

Service Xpress Experience:

o Extensive work experience in integration ,installation ,all kinds of upgrades and daily operations of 100% SX systems in Telenor including: ChrisXpress (cluster with login-manager) TMD (Ticket Mediation Device) XBonus Involved in commissioning & integration of all SX systems in Telenor Perfomed TAC3 level jobs for Service Express in Telenor

FERMA/eSG/TopUp Experience:
o Responsible for Delivery, Integration ,installation ,upgrades and daily operations of 100 % eSG (recharge /TopUp) equipment in Telenor MPOS Voms8.4 Voms7.2 IVRs USSDs RESPs/pRESPs SS7 Traces through K12 or K15 tracer. SOAP UI Involved in integration of all eSG (exFERMA) systems in Telenor.

FOREIGN PROFESSIONAL TRANNINGS:

o o IN TAC2 from Nokia Siemens Network Germany 2007 SX TAC2 enabling in Siemens Hungary December 2008

LOCAL PROFESSIONAL TRANNINGS:

o o o o MPOS training from eSG (exFERMA) 2008 M5000 training from eSG (exFERMA) 2009 CISCO CCNA Training from Corvit 2010 PMP Project Management Professional classes attended 2010

HELP BOOKS WRITTEN IN NSN-TELENOR PROJECT:

o o o o User Friendly IN Help: containing project-related basics, tips, solutions and troubleshooting steps for: IN,@vantage Commander, SX ,eSG, SOLARIS,SOLARIS scripting, ORACLE, SUN, CISCO switches, ,power, Networker, Backup and Restore, Migration , SS7 traces etc Help Book for Service Xpress: This help Book describes project related Service Xpress architecture, architecture of its Databases, SUN Cluster, basic principles, and common practices used in troubleshooting problems. Video Tutorial on taking Traces: Made a video tutorial for taking traces and understanding them on eSG TopUp Systems and ServiceXpress.

TECHNICAL SKILLS:
Operating System Networking Protocols Simulation Tools Programming Languages Telecommunication Networks Design Tools Solaris 8,9,10 ,Ubuntu, Red Hat Linux ,OS X ,Windows 2000/XP/Vista,MS-DOS CAMEL, CAP, TCP/IP, UDP, SCTP,SIGTRAN,M3UA,LAN/WAN, Routing Protocols (RIP, OSPF, BGP) Proxies, SSH, ssh tunneling etc MATLAB, Simulink, PSpice. MPLAB C/C++,Objective C, VC++,CCS C ,bash, Assembly, Java PSTN, GSM, SS7 Network. Visio Technical

EDUCATION:
Bachelor in Electrical Engineering, University of Engineering and Technology, Taxila Oct 2006 Completed with Hons 80.24%

REFERENCES
Ren Zheng Ex Team Leader Care NSN Telenor Project, Pakistan Email: ren.zheng2009@gmail.com Ali Khan eSG PM Pakistan & Afghanistan Email: ali.khan@eservglobal.com Mobile: +923008542391 Sad ZAKARIA NSN IN Expert Email: said.zakaria@gmail.com