Tata Group Brochure

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Published in March 20ll.
The Tat a Commi t ment
At the Tata Group we are committed to improving the quality
of life of the communities we serve. We do this by striving for
leadership and global competitiveness in the business sectors in
which we operate.
Our practice of returning to society what we earn evokes trust
among consumers, employees, shareholders and the community.
We are committed to protecting this heritage of leadership with
trust through the manner in which we conduct our business.
Information Technology
Tata Consultancy Services............ 38
Tata Elxsi ........................................ 42
Tata Technologies ......................... 44
Tata Interactive Systems .............. 47
Tata Business Support Services ... 48
Communications
Tata Sky ......................................... 49
Tata Teleservices ........................... 50
Tata Communications ................... 52
information technology
& communications
An Introduction .....................................04
Group History ........................................06
International Locations .........................09
Promoter Companies
Tata Sons ............................................10
Subsidiaries & Divisions
Tata Consulting Engineers
Tata Housing Development Company
Tata Petrodyne
Tata Financial Services
Tata Quality Management Services

Tata Industries ...................................11
Divisions
Tata Strategic Management Group
Tata Interactive Systems
G r o u p
engineering
Automotive
Tata Motors ............................................... 22
Subsidiaries / Associates / JVs
Jaguar Land Rover
Tata Marcopolo Motors
Tata Daewoo Commercial Vehicle Company
Tata Motors (Thailand)
Tata Technologies
Tata Cummins
HV Transmissions and HV Axles
TAL Manufacturing Solutions
Tata Motors European Technical Centre
Tata Motors Finance
Hispano Carrocera
Tata AutoComp Systems
TML Distribution Company
Concorde Motors
Tata AutoComp Systems .......................... 28
JVs
Tata AutoComp Systems Limited Interiors and
Plastics Division
Nanjing Tata AutoComp Systems
Tata Johnson Controls Automotive
Tata Toyo Radiator
Tata Yazaki AutoComp
Automotive Stampings & Assemblies
Tata Ficosa
TACO Composites
Tata AutoComp GY Batteries
TACO Hendrickson Suspensions
Telco Construction Equipment
Company ................................................... 30

Engineering Products & Services
Tata Projects .............................................. 31
Voltas ........................................................ 32
Tata Consulting Engineers ....................... 34
TRF ............................................................. 35
materials
Metals
Tata Steel .......................................14
Tata Steel Europe (Corus)
NatSteel Holdings
Tata Steel Thailand
Tinplate Company of India
Tayo Rolls
Tata Steel Processing and Distribution
Tata Refractories
Tata Sponge Iron
Tata Metaliks
Tata Metaliks Kubota Pipes
Tata Pigments
Jamshedpur Injection Powder
TM International Logistics
mjunction services
TRF
Jamshedpur Utility and Service
Company
The Indian Steel and Wire Products
Tata BlueScope Steel
Dhamra Port Company
Lanka Special Steel
Sila Eastern Company
Tata Steel KZN
Tata NYK
S&T Mining Company
Rawmet Ferrous Industries
Associated Sector
Tata Refractories ............................18
Composites
Tata Advanced Materials ...............19
services
Hotels, Property Development
Indian Hotels (Taj Hotels Resorts
and Palaces) .................................62
Tata Realty and Infrastructure ....65
Tata Housing Development
Company ......................................66
JUSCO ...........................................67
Drive India Enterprise Solution
Limited (DIESL).............................68
Financial Services
Tata AIG Life
Insurance Company .....................69
Tata AIG General
Insurance Company .....................69
Tata Asset Management ..............70
Tata Investment Corporation ......70
Tata Capital ..................................71
Other Services
Tata Strategic ...............................72
Tata Services ................................73
energy
Tata Power ................................ 56
Subsidiaries
North Delhi Power Limited
(NDPL)
Powerlinks Transmission
Tata Power Trading Co.
Strategic Electronics Division
(SED)
NELCO
Tata BP Solar ............................ 59
consumer products
Tata Global Beverages ............ 76
Titan Industries ....................... 80
Inniti Retail ............................ 83
Trent ......................................... 84
chemicals
Tata Chemicals ........................ 88
Rallis India ............................... 91
Advinus .................................... 93
Trusts .................................................... 100
Institutes ............................................. 106
NCPA ..................................................... 108
Sports ................................................... 109
Tata Council for
Community Initiatives.................... 110
Product Index .................................... 111
international operations ..... 94
Tata International ............................... 98
corporate social responsibility
O v e r v i e w
The Tata Group comprises operating companies in seven business sectors : Materials, Engineering, Information Technology and
Communications, Energy, Services, Consumer Products and Chemicals. The Group was founded in the last quarter of the 19th century in
India when the country had just set out on the road to gaining independence from British rule. Consequently, the founders of the Group
aligned business opportunities with nation building. This approach remains ingrained into the Groups ethos even today even as it spreads
its operations to other geographies.
The Tata Group is today Indias largest conglomerate with revenues of $67.4 bn in the nancial year ending March 31, 2010. The Group
companies had 396,517 people on their rolls on March 31, 2010. Its 28 publicly listed companies have a combined market capitalisation
which is one of the highest among all business houses in India and a shareholder base of over 3.5 million. Group companies export products
and services to over 85 countries and have operations in over 80 countries.
The Tata companies share a set of ve core values derived from the Groups early beliefs which even today drive all business decisions.
These values are : Integrity, Understanding, Excellence, Unity and Responsibility. The Group and its companies have been distinctive in
their adherence to business ethics and their commitment to corporate social responsibility. This legacy has earned the trust of the Groups
stakeholders in a measure few business houses can match.
T H E T A T A G R O U P
(Major shareholdings)
Tata Consultancy Services
Tata Steel
Tata Motors
Tata Power
Tata Communications
Tata Chemicals
Tata Global Beverages
Indian Hotels
Titan
Voltas
Tata Elxsi
Trent
Tata Investment Corporation
Tata Teleservices
Tata International
Tata AIG General Insurance Company
Tata AIG Life Insurance Company
Tata Sky
Tata Asset Management
Tata Advanced Systems
Tata Capital
Tata Realty and Infrastructure
Tata Industries
Tata Petrodyne
Tata Housing
(Major shareholdings)
Tata Advanced Materials
Tata Industrial Services
Drive India Enterprise Solutions
Advinus Therapeutics
Tata Sons Limited
Tata Industries Limited

Sir Dorabji Tata Trust Sir Ratan Tata Trust Other Tata-endowed Trusts
66% shareholding
Tata Sons Limited
G R O U P H O L D I N G S T R U C T U R E
Tata Industries Limited
Board of Directors
Mr. Ratan N Tata
Chairman
Mr. Farrokh K Kavarana
Dr. Jamshed J Irani
Mr. R Gopalakrishnan
Mr. Ishaat Hussain
Finance Director
Mr. R K Krishna Kumar
Mr. Arun R Gandhi
Mr. Cyrus P Mistry
Mr. Kishor A Chaukar
Managing Director
Mr. S Ramadorai
Mr. B Muthuraman
Mr. Prasad R Menon
Mr. Ravi Kant
Mr. K R S Jamwal

Executive Director
50% shareholding
04
05
1 9 3 2
Tata Airlines,
a division of Tata Sons,
is established, opening
up the aviation
sector in India.
1 9 1 7
The Tatas enter the
consumer goods
segment as
the Tata Oil Mills
Company is established
to make soaps,
detergents and
cooking oils.
1 8 6 8
Jamsetji Nusserwanji
Tata starts a
private trading rm
laying the foundation
of the Tata Group.
1 9 0 2
The Indian Hotels Company
is incorporated to set up the
Taj Mahal Palace and Tower,
Indias rst luxury hotel,
which opened in 1903.
1 9 0 7
The Tata Iron and Steel
Company is established to set
up Indias rst iron and steel
plant in Jamshedpur, which
started production in 1912.
1 9 1 0
The rst of the three
Tata Electric Companies,
the Tata Hydro-Electric
Power Supply Company,
is set up to generate
electricity.
1 9 1 1
The Indian Institute
of Science is established
in Bengaluru to serve
as a centre for
advanced learning.
1 9 1 2
Tata Steel introduces
eight-hour working
days, well before
such a system was
implemented by
law even in most
western countries.
group history
1 8 7 4
The Central India
Spinning, Weaving
and Manufacturing
Company is set up,
marking the Groups
entry into textiles.
1 9 4 5
Tata Engineering and Locomotive
Company (renamed Tata
Motors in 2003) is established
to manufacture locomotive
and engineering products. The
company began manufacturing
commercial vehicles in 1954 in a
JV with Daimler Benz.
1 9 3 9
Tata Chemicals is
established.
1 9 8 4
Titan Industries
a joint venture between
the Tata Group and the
Tamil Nadu Industrial
Development Corporation
(TIDCO) is set up to
manufacture watches.
1 9 5 2
Pandit Jawaharlal Nehru,
Indias rst Prime Minister,
requests the Group to
manufacture cosmetics in
India; and Lakme
is established.
1 9 6 8
Tata Consultancy
Services (TCS),
Indias rst software
services company,
is established as a division
of Tata Sons.
1 9 9 5
Tata Quality
Management Services
institutes the JRD QV
Award, modelled on
the Malcolm Baldrige
National Quality
Value Award of the
United States, laying the
foundation of the Tata
Business Excellence
Model.
1 9 9 6
Tata Teleservices Limited
(TTSL) is established to
spearhead the
Groups foray into the
telecom sector.
06
07
1 9 9 8
Tata Indica Indias
rst indigenously
designed, developed
and manufactured car
is launched by Tata Motors,
spearheading the
Groups entry into
passenger cars.
2 0 0 0
Tata Tea (since named as
Tata Global Beverages) acquires
the Tetley Group, UK,
in the rst major
acquisition of an
international brand
by an Indian group.
2 0 0 2
The Tata Group acquires a
controlling stake in
Videsh Sanchar Nigam
Limited (now Tata
Communications) Indias
leading international
telecommunications
service provider.

becomes the rst Indian
software company to cross one
billion dollars in revenues.
Titan launches Edge,

the slimmest watch
in the world.
2 0 0 1
Tata-AIG a joint
venture between
the Tata Group and
American International
Group Inc (AIG)
marks the Groups
re-entry into insurance.
The Groups insurance
company, New India
Assurance, was nation-
alised in 1956.
2 0 0 4
Tata Motors acquires
the heavy vehicles unit
of Daewoo Motors,
South Korea.
Tata Steel makes its

rst major overseas
investment in NatSteel
Asia, headquartered
in Singapore.
Tata Consultancy
Services goes public in
India's private sector's
largest initial
public offer.
2 0 0 7
Tata Steel acquires
Corus, the UK-based
steel company, for
$ 12.1 bn, then
the biggest overseas
acquisition by an
Indian company.
Currently Tata Steel is
among top 10 global
steel companies with
crude steel production
capacity of over
28 million tonnes
per annum.
2 0 0 5
Indian Hotels adds
New York's iconic
hotel, The Pierre, to
its portfolio as also its
Ginger "Smart Basics"
hotels in India.
Tata Communications
acquires
Tyco Global Network,
making it one of the
world's largest provider
of submarine cable
bandwidth.
2 0 0 8
Tata Motors acquires
the Jaguar Land Rover
businesses from Ford
Motor Company and
unveils the Tata Nano,
among the worlds
cheapest cars.
United States T
Tata Incorporated Q
Tata Global Beverages VO
TCS VOM
Tata Communications V
Indian Hotels VO
Tata Technologies VOM
Tata Chemicals O
Tata Steel VO
Canada
TCS VO
Tata Technologies V
Tata Steel VO
Mexico
TCS VO
Tata Technologies V
Chile
TCS VO
Ecuador
TCS VO
Uruguay
TCS VO
Brazil
TCS VO
Tata International V
Argentina
TCS VOM
Columbia
TCS VOM
Bermuda
Portugal
Spain
Tata Motors V OM
United Kingdom T
Tata Limited Q
Tata Global Beverages Q OM
TCS VOM
Indian Hotels VO
Tata Motors M
Tata Chemicals O
Tata Technologies VO
Tata Steel VOM
Finland
TCS V
France
TCS V
Tata Technologies V
Tata Steel VO
Germany
TCS V
Tata Steel VO
Belgium
TCS V
Tata Steel O
Luxembourg
TCS O
Switzerland
TCS V
Tata Steel O
Poland
TCS V
Ukraine
Tata Motors V
Netherlands
Voltas V
TCS V
Tata Chemicals O
Tata Steel VOM
Denmark
TCS V
Hungary
TCS VOM
Czech Republic
Tata Global Beverages O
Ireland
TCS O
Italy
TCS V
Greece
Tata Steel V
Turkey
Tata Steel V
Sweden
TCS V
Tata Steel VO
Norway
Tata Motors V
TCS V
Russia
Tata Motors V
Morocco
TCS O
Tata Chemicals O
Tata Motors V
Senegal
Tata Motors V
Ghana
Nigeria
Ivory Coast
Tata Steel V
Malawi
Tata Global Beverages V
Namibia
Zambia
Indian Hotels O
Zimbabwe
South Africa T
Indian Hotels VO
TCS VOM
Tata Steel VO
Tata Communications VO
Tata Chemicals V
Tata Motors V
Mozambique
Tata Steel V
Tata Chemicals V
Uganda
Tanzania
Kenya
Tata Motors V
Tata Chemicals O
Botswana
TCS V
Mauritius
Tata Chemicals V
Saudi Arabia
Voltas V
TCS V
Qatar
Tata Consulting Engineers V
Oman
Voltas V
Tata Steel V
UAE
Indian Hotels O
Voltas V
TCS VO
Bahrain
TCS V
Maldives
Indian Hotels O
Pakistan
Sri Lanka
Indian Hotels O
Tata Steel O
Nepal
Bhutan
Indian Hotels O
Bangladesh
Tata Global Beverages V O
Tata Motors V
China T
TCS
#
VOM
Tata International
#
V
Tata Communications
#
V
Tata Steel VO
Tata AutoComp O
Tata Technologies V
Thailand
Tata Steel O
Tata Motors V
TCS V
Malaysia
Tata Steel O
Indian Hotels O
TCS V
Singapore
Tata Steel O
Tata Technologies QOM
Tata Motors V
TCS VO
Tata Chemicals V
Tata Power V
The Philippines
Tata Steel O
TCS VO
Vietnam
Tata Steel VO
Taiwan
TCS V
Indonesia
TCS V
Tata Power V
South Korea
Tata Motors VOM
Tata Technologies O
TCS V
Japan
TCS V
Tata Technologies V
Australia
TCS VM
Tata Steel VO
Indian Hotels O
NewZealand
TCS V
Head Ofce Q Group Representative Ofce T JV/Subsidiary/Associate V Production Facility/Property O Global Development Centres (GDC) O
R&D Centre/Centre of Excellence (CoE) M
TCS has 18 ofces in USA including 3 Development Centres. In the UK, TCS has 11 ofces including one
Development Centre. TCS has an additional 111 ofces in 42 countries around the world
Tata Steel Group has nishing facilities/ofces in UK, Ireland, Turkey, Canada, Switzerland, Belgium, Sweden,
Spain, Germany, France, USA among other countries
Tata Interactive Systems has Development Centres in Germany, Switzerland. Its sales and marketing operations
span the US, Canada, the UK, Mainland Europe, Australia, New Zealand, the Middle East and Asia
Tata Elxsi has ofces in USA, UK, France, Germany, Japan, Seoul and UAE. Design studios in UK, Japan and
Animation/VFX studio in USA
Tata Power through its subsidiaries has ofces in Singapore and Indonesia
Tata Technologies has ofces in the USA (10), Canada (1) , Mexico (3) , UK (2), Germany (2) , France (3) and South Korea (1)
Tata International has ofces in Ethiopia, China, Malawi, Vietnam, Thailand and Uruguay
Voltas has ofces in Saudi Arabia, UAE, Qatar, Singapore and Bahrain
Tata Global Beverages has its corporate head ofce in the UK as well as major regional bases in Australia,
Canada, Poland and USA which support its ve sales and marketing regions: UK and Africa; Europe,
Middle East and Russia; USA; Canada and Australia; South Asia
Tata Communications has subsidiaries in Guam, Luxembourg, Puerto Rico, Poland, Austria and Taiwan
Titan has a sourcing ofce in Hong Kong and retail outlets in 27 countries
international locations
Please see pages 94-97 for details
on International Operations
#
Hong Kong
08
09
In addition ...

SONS
Established as a trading rm by Jamsetji Tata in 1868, Tata Sons is the promoter of the major Tata companies and holds the majority promoter
holding in the Tata companies. The Chairman of Tata Sons is traditionally regarded as the Group Chairman.
Tata Sons is the owner of the Tata name and the Tata trademarks which are registered in India and several other countries and are used by
Tata companies in relation to their products and services. The terms of use of the Tata mark and logo by the companies are governed by the
Brand Equity and Business Promotion Agreement signed between Tata Sons and the respective company.
About 66% of the equity capital of Tata Sons is held by public philanthropic trusts endowed by the members of the Tata family, the two
biggest being the Sir Dorabji Tata Trust and the Sir Ratan Tata Trust, both created from the estates of the sons of the Groups founder.
(Please also see pages 100-105.)
Besides other subsidiary companies which separately appear in this brochure, Tata Sons remaining operating subsidiaries and divisions are:
Tata Consulting Engineers Limited is a premier consulting engineering organisation with over 3,000 highly qualied and experienced
technical professionals offering the full range of engineering and consultancy services to its clients, spanning concept development to
commissioning support on their new or expansion projects. The sectors served are: Power (generation, transmission & distribution), alternate
energy, infrastructure, chemicals, industrial, steel and metals, mining and minerals. ISO 9001:2008 certied, TCE has completed over 6,500
assignments in India and overseas. (Please also see page 34.) (www.tce.co.in)
Tata Housing Development Company Limited : Commencing operations in 1984, Tata Housing is one of the key players in the real estate
industry in India. Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations
span various aspects of real estate development, such as land identication and acquisition, project planning, designing, marketing and
execution and property management. The company caters to the needs of home buyers across all income segments from low cost housing
through Shubh Griha homes, to New Haven in the affordable housing segment and through distinctive projects in luxury housing.
(Please also see page 66.) (www.tatahousing.com)
Tata Petrodyne : A 100% owned subsidiary, Tata Petrodyne owns interests in several oil gas elds in the Cambay basin and in the Cauvery
basin in India and in a gas block in the Southern Gas Basin of the UK North Sea. It has recently acquired an offshore exploration block in
Australia where it is the sole interest holder and operator. (www.tatapetrodyne.in)
Tata Financial Services : An in-house nancial consultancy that offers a range of nancial and corporate advisory services.
Tata Quality Management Services : Its primary mission is to collaborate with group companies, through long and short-term initiatives
and training and assessment programmes, to maximise their performance potential through the Tata Business Excellence Model.
Contact : Chief, Group Corporate Affairs, Tata Sons, 24, Homi Mody Street, Mumbai-400 001, India. Tel : +91-22-6665 7887 Email : christabellenoronha@tata.com
Jamsetji Nusserwanji Tata - Founder, Tata Group
promoter
companies

INDUSTRIES
Tata Industries was set up by Tata Sons in 1945 as a managing agency for businesses promoted by Tata Sons. After the abolition of the
managing agency system its mandate was recast in the early 1980s to promoting the groups entry into new and high-tech industries.
Tata Industries has initiated and promoted the groups ventures into several sectors, which include auto components, advanced
materials, telecommunications and life sciences. Tata Industries continues to evaluate opportunities for promoting new business
ventures and pioneers the entry of Tata into emerging technologies which exhibit the potential to become large businesses. Tata
Industries continues to be closely associated with the groups telecommunication businesses. Tata Industries also has two operating
divisions which function as independent prot centres:
Tata Strategic Management Group (Tata Strategic) is the largest Indian-owned management consulting rm in South Asia. Its clientele
includes private sector companies in India, multi-national corporations, public sector/Government and companies promoted by Tatas.
Over 50% of its business comes from non-Tata clients and 20% from international clients.
Tata Strategic offers a wide range of solutions covering direction setting, driving strategic initiatives and implementation support.
It works with clients across the following industry domains: Automotive and Engineering; Metals; Infocom, Media and Education;
Chemicals; Energy; Consumer and Retail; Infrastructure; Hospitality and Travel; and the following functional areas: Strategy;
Organisational Effectiveness; Operations; Marketing. Tata Strategic is an IP driven rm with unique India insights and proprietary
frameworks. Its network of alliances expand its global footprint and offer clients advanced solutions, international experience and end-
to-end services. (Please also see Page 72) (www.tsmg.com)
Tata Interactive Systems (TIS) is the global leader in E-Learning Solutions and Simulations. TIS learning solutions are designed to enable
organisational initiatives across industry verticals and have proven their effectiveness at more than 60 Fortune 500 companies.
Leveraging its solid international experience, over 20 years, in developing interactive and media rich learning solutions, TIS has launched
CLASSEDGE, an innovative and comprehensive educational solution for Indian schools. CLASSEDGE is designed to help teachers deliver
high quality instruction, with an effective blend of classroom activities and interactive multimedia demonstrations.
TIS is the only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM and P-CMM frameworks. Its
solutions have won nearly 50 prestigious international awards over the last 10 years. (Please also see Page 47) (www.tatainteractive.com)
Contact : Tata Industries Limited, Bombay House, 24, Homi Mody Street, Mumbai - 400 001, India.
Tel : +91-22-6665 7373 Fax : +91-22-6665 7974 Email : TIL@tata.com
promoter
companies
Bombay House - Head Ofce, Tata Group
10
11
Metals
Tata Steel
Associated Sector
Tata Refractories
Composites
Tata Advanced Materials
materials
Iron and steel was the foundation on which the Tata Group was built, and the
cornerstone of the countrys rise to industrial prominence. A saga that started
in 1907 continues to gather steam, with the pace-setting Tata Steel maturing
into one of the worlds largest steel producers and an innovator exploring new
applications and opportunities for growth and globalisation.
materials
materials
Introduction
Tata Steel is among the top-ten global steel companies with a crude steel production capacity of over
28 million tonnes per annum (mtpa). A Fortune 500 company, the Tata Steel Group is the worlds second most
geographically diversied steel producer, employing over 80,000 people across ve continents in nearly
50 countries. The Group`s vision is to be the worlds steel industry benchmark in Value Creationand Corporate
Citizenshipthrough the excellence of its people, its innovative approach and overall conduct. Underpinning the
vision is a performance culture committed to aspirational targets, safety and social responsibility, continuous
improvement, openness and transparency.
Tata Steels global growth began with the objectives of attaining a larger geographic footprint and to service
a global customer base, including the mature markets of UK and Europe and the fast-growing South East Asia
and China markets. Apart from its Indian operations, the Tata Steel Group today comprises European operations
through Tata Steel Europe (www.tatasteeleurope.com) and South East Asian operations through Tata Steel
Thailand (www.tatasteelthailand.com) and NatSteel Holdings. (www.natsteel.com.sg)
Indian Operations
Established in 1907, Tata Steel founded and developed Indias rst industrial city, now Jamshedpur, where the
company established one of the Asias rst integrated steel plant. The Jamshedpur works currently comprises
a 6.8 mtpa crude steel production facility (with plans to grow to 10 mtpa by FY 12) and a variety of nishing
mills. Tata Steel has a signicant presence in allied and downstream areas through its various Strategic Business
Units, namely the Tubes Division, Wire Division, Bearings Division, Ferro Alloys and Minerals Division, Agrico
Division and Tata Growth Shop. The company also possesses and operates captive iron ore, coking coal, and
chrome ore mines.
Tata Steel is developing three greeneld steel projects in the Indian states of Jharkhand, Odisha and Chhattisgarh,
which will provide an additional capacity of 23 mtpa. Its 6 mtpa integrated greeneld steel plant project at
Kalinganagar in Odisha is already underway.
Products & Brands : Tata Steels Jamshedpur works produces hot and cold rolled coils and sheets, galvanised
sheets, tubes, wire rods and construction rebars. To differentiate its premium quality steel products, Tata
Steel has introduced brands such as Tata Steelium (the worlds rst branded cold rolled steel), Tata Shaktee
(galvanised corrugated sheets), Tata Tiscon (re-bars), Tata Bearings, Tata Agrico (hand tools and implements),
Tata Wiron (galvanised wire products), Tata Pipes (pipes for plumbing, irrigation and plant processes), Tata
Structura (contemporary construction material) and Galvano.
STEEL

www.tatasteel.com
A view of the main gate at
Tata Steel Works, Jamshedpur
European Operations
Tata Steel Europe has a crude steel production capacity of more than 20 million tonnes and has operations
in the UK, Netherlands, Germany, France and Belgium. Its long and strip products cater to the construction,
automotive, packaging, engineering and other markets worldwide.
Comprising three operating divisions Strip Products, Long Products and Distribution & Building Systems
Tata Steel Europe produces carbon steel at its integrated steelworks at Port Talbot, Scunthorpe and IJmuiden in
The Netherlands. With innovation and continuous improvement at the heart of its business performance, Tata
Steel Europe aims to create value by offering a differentiated product range supported by unrivalled customer
service.
South East Asia Operations
NatSteel Holdings (www.natsteel.com.sg) is one of the largest steel producers in the Asia Pacic region. With
headquarters in Singapore, it has more than 3,200 employees in Singapore, China, Thailand, Vietnam and
Australia. It has a production capacity of 0.8 mtpa and delivers around 2 mtpa of high quality steel products for
the construction industry. NatSteel has associate steel companies in Malaysia and The Philippines.
Tata Steel Thailand (www.tatasteelthailand.com) is 67.9% owned by the Group, has its headquarters in Bangkok
and is the largest producer of long steel products in Thailand, with a manufacturing capacity of 1.7 mtpa.
Raw Materials
Owning iron ore mines and collieries in India have historically given Tata Steel a distinct advantage in raw
material sourcing. Tata Steel is also working towards enhancing the security of the raw material requirement
for its global operations through joint ventures in Thailand, Australia, Mozambique, West Africa, Oman and
Canada.
In 2008, Tata Steel India became the rst integrated steel company in the world, outside Japan, to be awarded
the Deming Application Prize for excellence in Total Quality Management.
After more than a century of growth, the Tata Steel Group is well positioned to service a global customer base,
to enjoy economies of scale in plant utilisation and research and development, and to deliver its ambitious
vision with a motivated and highly-skilled workforce.
Tinplate Company of India Limited (TCIL) : With a market share of over 35%, it is the industry leader in tinplate
manufacturing in India. (www.tatatinplate.com)
'H' Blast Furnace at the Jamshedpur works
14
15
Blast Furnaces at Corus Scunthorpe Site
materials
Tayo Rolls Limited : Indias leading rolls manufacturer and supplier, the company produces rolls which nd
application in integrated steel plants, power plants, the paper, textile and food processing and the government
mint. (www.tayo.co.in)
Tata Steel Processing and Distribution Limited (TSPDL) : TSPDL is in the business of steel processing and
distribution. It offers hot and cold rolled at steel products in customised sizes and quantities through processing
and materials management services. (www.tspdl.com)
Tata Refractories Limited (TRL) : TRL produces high alumina, basic, dolomite, silica and monolithic refractories
and offers design, procurement and re-lining applications services. It is one of the few companies worldwide to
produce silica refractories for coke ovens and the glass industry. The company has a basic bricks manufacturing
unit in China. (www.tataref.com) (see also page 18)
Tata Sponge Iron Limited (TSIL) : TSIL is the rst Indian sponge iron plant based on Tata Steels Direct Reduction
Technology. (www.tatasponge.com)
Tata Metaliks : Amongst the top wealth creating companies (EVA+) in the country, Tata Metaliks is engaged in
the business of manufacturing and selling foundry grade pig iron. (www.tatametaliks.com)
Tata Metaliks Kubota Pipes : This is a three-way joint venture between Tata Metaliks and Japan-based
companies Kubota Corporation and Metal One Corporation. It was established in July 2007 to manufacture and
market ductile iron pipes.
Tata Pigments Limited (TPL) : It is a national player and one of the largest producers of synthetic iron oxide
pigments in India. TPLs range of products includes oxides of iron, dry cement paint, exterior emulsion paint and
distemper. (www.tatapigments.com)
Jamshedpur Injection Powder Limited (JAMIPOL) : JAMIPOL manufactures carbide de-sulphurising
compounds which are used for de-sulphurising hot metal for the production of low-sulphur, high-quality steel.
(www.jamipol.com)
TM International Logistics Limited (TMILL) : TMILL provides material handling and port operation services at
Haldia and Paradip Ports in addition to providing freight forwarding and chartering services. (www.tmilltd.com)
Tata NYK is a joint venture with Nippon Yusen Kabushiki Kaisha (NYK Line) for setting up a shipping company
to cater to dry bulk and break bulk cargo.
mjunction services limited : mjunction, a 50:50 venture of SAIL and Tata Steel, is Indias largest e-commerce
company and the worlds largest e-marketplace for steel. (www.mjunction.in)
Colourful cans
Wire Rods
Cold Roll Coils
Bearings
Steel Wires
Tubes
Galvanised sheets
TRF Limited : TRF is one of Indias leading companies in the business of design, manufacture, supply, installation and
commissioning of engineered-to-order equipment and systems in the areas of bulk material handling, processing,
reclaiming and blending. (www.trtd.com) (see also page 35)
Jamshedpur Utility and Service Company Limited (JUSCO) : Re-engineered out of Tata Steels town services, JUSCO is a
wholly-owned subsidiary of Tata Steel and is the countrys rst enterprise that provides municipal and civic services for
townships. (www.juscoltd.com) (see also page 67)
The Indian Steel and Wire Products Limited (ISWP) : Acquired by Tata Steel in 2003, ISWP has two units a wire
unit comprising wire drawing mills, wire rod mills and a fastener division and a steel roll manufacturing unit named
Jamshedpur Engineering and Machining Company (JEMCO).
Tata BlueScope Steel Limited : A joint venture with BlueScope Steel Limited, Australia, Tata BlueScope Steel Limited
offers a comprehensive range of branded steel products for building and construction applications. The company is
constructing a state-of-the-art metallic coating and painting facility at Jamshedpur. (www.tatabluescopesteel.com)
Dhamra Port Company, Odisha : A joint venture between Larsen & Toubro Ltd. and Tata Steel Ltd., the company is
building a deep-draft (18 metres) all weather port on the east coast of India. (www.dhamraport.com)
Lanka Special Steel Limited : The only unit in Sri Lanka manufacturing galvanised wires.
Sila Eastern Company Limited : Established to develop limestone mines in Thailand, mainly for the captive use of
Tata Steel.
Tata Steel KZN : Produces ferro chrome at its new plant in Richards Bay, South Africa.
Tata NYK : Japan-based Nippon Yusen Kaisha NYK Line is one of the largest shipping companies in the world. It is a core
Mitsubishi Company. It is the tenth largest container transportation and shipping company in the world.
S&T Mining Company Pvt. Ltd : Tata Steel has entered into an alliance with the largest steel making company of
India SAIL for raw material security. Accordingly, a new JV company, S&T Mining Company Pvt. Ltd was incorporated in
September 2008 with its registered ofce in Kolkata.
Rawmet Ferrous Industries : Tata Steel acquired 100% equity stakes in Rawmet Ferrous Industries. Rawmet has a
Ferro Alloy Plant near Cuttack (Odisha), with a capacity of 50,000 tonnes production per annum of High Carbon Ferro
Chrome.
Corporate Sustainability
Tata Steel was founded on the philosophy that society is not just another stakeholder in its business, but the prime
purpose of it. As Tata Steels operations have expanded to new geographies, the company has retained a collective
focus on the various areas of corporate sustainability that impact the environment, people and their health, and society
A view of Tata Steel, Thailand plant
Cut-and-bend operations of NatSteel Asia, Singapore
16
17
The IJmuiden plant at night
materials
REFRACTORIES
www.tataref.com
Tata Refractories Limited ( TRL), Indias leading refractories manufacturer, began its operations in 1958 in
Belpahar in the picturesque Ib Valley of Jharsuguda district, the hub of industrial activity of the eastern
Indian State of Odisha. TRL is an associate of Tata Steel.
TRL has a production capacity of 3.8 million tonnes from two modern plants and five operating units
with its main works at Belpahar having the highest plant capacity under one roof in the world and a wide
product basket of six main product lines silica, high alumina, basic, dolomite, flow control products &
monolithics catering to a range of industries in the metals, chemicals and petro-chemicals sectors.
View of Tata Refractories' plant in China
Contact : Chief Corporate Affairs & Communications, Tata Steel, Jamshedpur-831 001, India. Tel : +91-0657-2431 142
Fax : +91-0657-2425 182 Email : communications@tatasteel.com
at large. As a policy, all its businesses promote and encourage economic, social and educational development
within their communities while also giving active support to local initiatives. The Tata Steel Groups focus in the
area of corporate sustainability includes social sustainability, environmental sustainability, social welfare, sport
and inclusive growth in an attempt to ensure that the Groups successes are shared by all its constituents and
stakeholders.
In India, the company is pledged to causes such as strengthening civic amenities in and around its sites, providing
healthcare, education, training, employment and recreation, and preserving culture and heritage, especially of
indigenous tribes. Tata Steel has expanded its reach from the city of Jamshedpur and its adjoining urban areas
to over 800 villages in the Indian States of Jharkhand, Odisha and Chhattisgarh, touching the lives of hundreds
of thousands of people.
In Europe, initiatives like apprenticeships and graduate schemes, sponsorship of British Triathlon and several
other programmes have ensured that extended communities are beneted by the Groups businesses.
Recognising that responsibility for managing environmental impact goes beyond production operations,
the company believes that product characteristics and information that is provided to customers can have
a profound effect on the environmental impact of products. As a large company, Tata Steel also encourages
suppliers to share its high level of commitment to the environment.
A triathlon sponsored by Tata Steel Europe
Defence and Industrial Composites Division
Tata Refractories main entrance at Belpahar, Odisha
Prole
Tata Advanced Materials is engaged in the design, manufacture, and assembly of composite products for applications
in aerospace, defence, and industrial sectors, meeting global quality levels.
Business Divisions
Aerospace
This division offers complete end-to-end solutions from concept to product for applications in space, aircraft &
helicopter in the area of :
Design & analysis; Tool design & manufacturing; Manufacturing & assembly of composite components; Material
testing & characterisation.
Its state-of-the-art facility consists of clean rooms, cold store, critical process & quality equipments like autoclaves,
NDT, etc. backed up by quality systems & customer approvals. Its an AS9100 & NADCAP certified (first in India)
company.
Its customer list includes Boeing, FACC, Spirit, UTC, Goodrich, SAAB, HAL, VSSC and NAL.
Defence and Industrial Composites
This division is actively engaged in offering solutions for personal armour, vehicle armour, and provides end-to-end
solutions for applications in energy and medical segments. Its customer list includes MOD, Navy, State Police Forces,
OFMK, BDL, GE- Medical, Siemens and RRB.
TATA ADVANCED MATERIALS
Aerospace Division
Contact : Sales & Marketing, Tata Advanced Materials, 10, Jigani Industrial Area, Jigani 562 106, Bengaluru, India.
Tel : +91-80-6695 5500 Fax : +91-80-2782 5570 Email : sales.aero@tamlindia.com (for Aerospace) & sales.dicd@tamlindia.com
(Defence & Industrial)
Contact : GM (PR & HRD), Tata Refractories Limited, Belpahar, Dist.- Jharsuguda 768218, Odisha, India.
Tel : +91 6645 258393 Fax : +91 6645 250243 Email : dbehera@tataref.com
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www.tamlindia.com
TRL also offers value-added services in the form of total refractories solutions & total refractories management
through its Refractories Engineering Management Services department. TRL is also the number one exporter of
refractories from India with 24% market share.
Apart from its main works at Belpahar, TRL has two captive mines in Odisha for quartzite and plastic clay; a
manufacturing unit in Bayuquan, Lioning Province, China; operations in Jamshedpur, Salem, Bhuj, Jhansi and
Hyderabad in India; and marketing offices in Delhi, Mumbai, Kolkata, Jamshedpur, Bengaluru, Belpahar, Kuala
Lumpur, UK & UAE.
TRL has been certified to IMS certification which includes ISO 9001, ISO 14001 & OHSAS 18001.
engineering
The Tata Group has energised Indias immense pool of engineering talent in myriad
ways while delivering products, services and solutions that have enhanced the
countrys capabilities and improved the lives of its citizens. Exemplars of this spirit of
engineering excellence are the Indica, Indias rst indigenously produced passenger
car, and the Tata Nano, the worlds cheapest car.
Automotive
Tata Motors
Telco Construction Equipment
Engineering Products & Services
Tata Projects
Voltas
TRF
engineering
engineering

MOTORS
www.tatamotors.com
Established in 1945, Tata Motors, Indias largest automobile company with a portfolio of commercial, passenger and
utility vehicles, is increasingly acquiring a signicant international presence.
Tata Motors is Indias largest commercial vehicle manufacturer, having entered the segment in 1954. The company is the
worlds fourth largest truck manufacturer, and the worlds second largest bus manufacturer.
Tata Motors is also Indias third largest passenger vehicle player, with its rst passenger vehicle entering the market in
1991. The Tata Indica, Indias rst indigenously designed car, was launched in 1998. Tata Motors unveiled the Nano, the
worlds least costly car in 2008, and subsequently launched in 2009. It acquired Jaguar Land Rover, two iconic British
brands in 2008. It has had a strategic alliance with Fiat since 2005. Tata Motors distributes Fiat-branded cars in India.
Tata Motors plants in India are at Jamshedpur (Eastern India), Pune and Sanand (West), Lucknow and Pantnagar (North),
Dharwad (South). Tata Motors and Fiat have set up a common manufacturing facility at Ranjangaon, near Pune. Besides,
Tata Motors subsidiaries and associate companies have manufacturing facilities in UK, South Korea, Thailand and Spain.
Internationalisation
Apart from serving the robust Indian market, Tata Motors is also pursuing growth internationally through exports
and acquisitions. It acquired the business of Jaguar Land Rover from Ford Motors in 2008. Earlier, in 2004, it
had acquired the heavy vehicles business of Daewoo Motors. Today, the companys subsidiary, Tata Daewoo
Commercial Vehicles Co. in South Korea, is the countrys second largest truck maker and the largest
exporter of heavy trucks.
Hispano Carrocera, the reputed Spanish bus manufacturer is a fully-owned subsidiary of Tata Motors.
The company has a joint venture with Marcopolo, the Brazil-based body-builder of buses and
coaches. Tata Motors also has a joint venture with Thonburi Automotive Assembly Plant Company
of Thailand to manufacture and market the companys pick-up vehicles in Thailand.
Tata Motors vehicles are exported to Europe, Africa, the Middle East, South and South East Asia
and South America. The company has joint venture/franchisee assembly operations in Bangladesh,
Ukraine, Kenya, Russia, Senegal and South Africa. Currently about 46% of its revenues is derived
from its international business. The company intends to increase its international business through
organic and inorganic growth routes.
Jaguar XF
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engineering
Products
The companys product lines are :
Passenger Cars : Tata Indica hatchback, Tata Indigo family of sedans and station wagons and the Tata Nano; Jaguar
luxury saloons.
Utility Vehicles : A range comprising the Tata Aria (Crossover); the Tata Safari (SUV), the Tata Xenon XT (Lifestyle Pick-up),
and the Tata Sumo Grande MK II, the Tata Sumo range and the Tata Venture (People Carriers); Land Rover 4 x 4s.
Xenon XT
Safari
Indigo Manza
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Commercial Vehicles for goods transportation
Small Commercial Vehicles : The Tata Ace, Indias rst indigenously developed mini-truck.
Light Commercial Vehicles : Pick-ups and trucks ranging from 2T GVW to 7.5T GVW.
Medium and Heavy Commercial Vehicles : Tata Prima range of world standard multi-axle trucks, tractor-trailers, tippers,
mixers, and special application vehicles, ranging from 10T GVW to 75T GVW.
Commercial Vehicles for passenger transportation
Light, medium and heavy buses from 2T GVW onwards.
Multi-purpose vehicles the Tata Magic, the Tata Magic Iris, the Tata Winger and the Tata Venture for urban and
rural transportation.
Research and Development
Tata Motors has seven R&D centres in India, South Korea, Spain and the UK, with over 3,000 engineers and scientists.
The companys R&D facilities include a crash-test facility and hemi-anechoic chamber for testing of noise and vibration.
The company also draws on the expertise of leading international design and styling houses. It is developing vehicles
running on alternate fuels (biofuels, hydrogen), as also electric and hybrid vehicles, both for
personal and public transportation. It has also been implementing several environment-
friendly technologies in manufacturing processes, signicantly enhancing resource
conservation.
Tata Motors R&D department has received several awards. Among them are
Indias National Award for Research and Development Efforts in Industry in the
Mechanical Engineering Industries sector, the National Award for Successful
Commercialisation of Indigenous Technology by an Industrial Concern,
and the CSIR Diamond Jubilee Technology Award. The R&D Centre of Tata
Daewoos Commercial Vehicle Company has won the Ministry of Science &
Technology Award from the South Korean government.
er and the Tata Venture for urban and
over 3,000 engineers and scientists.
amber for testing of noise and vibration.
yling houses. It is developing vehicles
vehicles, both for
ment-
ource
are
e
Range Rover Sport
Aria
engineering
Subsidiaries and Associates
Tata Motors has made substantial investments in building associate and subsidiary companies and joint
ventures that complement and support its business activities. These include :
Jaguar Land Rover : Comprising Jaguar luxury saloons & sports cars, and Land Rover 4 x 4s. Its plants are
located in the UK at Castle Bromwich, Halewood and Solihull. (www.jaguar.com) (www.landrover.com)
Tata Marcopolo Motors : Manufacturing fully-built buses in India.
Tata Daewoo Commercial Vehicle Co. Limited (TDCV) : A 100% subsidiary of the company, TDCV
is in the business of producing heavy commercial vehicles. Its plant is at Gunsan in South Korea.
(www.daewootruck.co.kr)
Tata Motors (Thailand) : Manufacture and marketing of pick-up vehicles in Thailand. Its plant is in Bangkok.
(www.tatamotors.co.th)
Telco Construction Equipment Company Limited (Telcon) : Engaged in the business of construction
equipment and allied services in which the company has 40% holding and Hitachi Construction Machinery
Company Limited, Japan, holds 60%. (Please also see page 30) (www.telcon.co.in)
Tata Technologies Limited (TTL) : TTL along with its subsidiaries provides specialised Engineering &
Design services, Product Lifecycle Management (PLM) and product-centric information technology
services. It has two operating companies, INCAT and Tata Technologies iKS (Please also see page 44)
(www.tatatechnologies.com)
Tata Cummins Limited (TCL) : TCL is engaged in the manufacture and sale of high horse power engines
used in the companys range of M&HCVs. (www.tatacummins.com)
HV Transmissions Ltd. (HVTL) and HV Axles Limited (HVAL) : These are 100% subsidiaries of the
company engaged in the business of gear boxes and axles for heavy and medium commercial vehicles.
(www.tatamotors.com)
TAL Manufacturing Solutions Limited : A 100% subsidiary of the company engaged in the business of
providing factory automation solutions and design and manufacture of a wide range of machine tools.
(www.tal.co.in)
Tata Marcopolo Bus
Magic
Magic Iris
Tata Prima
Contact : Head Corporate Communications, Tata Motors, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.
Tel : + 91-22-6665 7613 Fax : + 91-22-6665 7616 Email : qv@tatamotors.com
Tata Super Ace
Venture
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Tata Motors European Technical Centre (TMETC) : A 100% subsidiary of the company in the UK, engaged
in design engineering and development of products.
Tata Motors Finance Limited : A 100% subsidiary of the company, engaged in nancing customers of Tata
Motors and its channel partners. (www.tatamotornance.com)
Hispano Carrocera S.A. : A reputed Spanish bus manufacturing company. Its plant is at Zaragoza in Spain.
(www.hispano-net.com)
Tata AutoComp Systems Limited : A holding company for promoting domestic and foreign joint ventures
in auto components and systems and is also engaged in engineering services, supply chain management
and after market operations for the auto industry. (Please also see page 28) (www.tacogroup.com)
TML Distribution Co. : Sales, logistics and distribution of Tata Motors vehicles.
Concorde Motors (India) Limited : A 100% subsidiary of the company, it retails Tata Motors range of
passenger vehicles. (www.concordemotors.com)
Tata Motors is committed to improving the quality of life of communities by working on four thrust
areas employability, education, health and environment. The activities touch the lives of more than a
million citizens. The companys support on education and employability is focused on youth and women.
They range from schools to technical education institutes to actual facilitation of income-generation. In
health, its intervention is in both preventive and curative health care. The goal of environment protection
is achieved through tree plantation, conserving water and creating new water bodies and, last but not
the least, by introducing appropriate technologies in its vehicles and operations for constantly enhancing
environment care.
Electronic assembling branch of Tata Motors Grihini Udyog Society
engineering
AUTOCOMP SYSTEMS

www.tacogroup.com
Established in October 1995, Tata AutoComp
Systems offers products and services in the
eld of auto components to Indian and global
customers.
Tata AutoComp has three major businesses -
Manufacturing, Engineering and Supply Chain
Management. The Tata AutoComp Group
comprises the holding company, Tata AutoComp
Systems Limited, its operating divisions, its joint
ventures with global auto component leaders
and subsidiaries in plastic interiors and exteriors
and composites.
The Tata AutoComp group has 48 manufacturing
plants (including one in China) and 2 engineering
centres. Its current OE customers include Ashok
Leyland, Eicher Motors, Fiat, Ford, General
Motors, Honda, Mahindra and Mahindra,
Mahindra Renault, Mercedes-Benz, Skoda,
Tata Motors, Toyota and Volkswagen. Most of
the manufacturing units have received global
recognition from its customers.
Sr. No. Name of Business Unit Partner Product Area
1. Tata AutoComp Systems Limited Interiors and
Plastics Division
100% owned by Tata
AutoComp
Plastic interiors and exteriors
2. Nanjing Tata AutoComp Systems Limited, China 100% owned by Tata
AutoComp
Functional plastic parts and
systems
3. Tata Johnson Controls Automotive Limited Johnson Controls Inc.,
USA & ISRINGHAUSEN,
Germany
Seating systems
4. Tata Toyo Radiator Limited T Rad, Japan Heat exchangers
5. Tata Yazaki AutoComp Limited Yazaki Corp, Japan Wiring harness
6. Automotive Stampings and Assemblies Limited 75% owned by Tata
AutoComp 25% owned
by Public
Stampings and assemblies
7. Tata Ficosa Limited Ficosa, Spain Visioning systems,
command & control systems
8. TACO Composites Limited 100% owned by Tata
AutoComp
Composites (sheet moulded
and bulk moulded)
9. Tata AutoComp GY Batteries Private Limited GS Yuasa, Japan Automotive batteries
10. TACO Hendrickson Suspensions Private Limited Hendrickson
International, USA
Truck and bus suspension
systems
Tata AutoComp also provides a complete range of engineering services to its customers in a variety of product domains. Its
range of services include: Concept Design and Detailing, Analytically driven Design and Development, CAD, CAE, Simulation
and Optimisation, Product Design and Development, Knowledge-based engineering, Plastics and Sheet Metal Tool design.
Seat assembly at Tata Johnson Controls
Moulding facility at Interiors and Plastics Division
Tube mill at Tata Toyo Radiator
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29
Contact : Senior General Manager, Corporate Communications, Tata AutoComp Systems Limited, TACO House, Damle Path, Off Law College Road,
Pune-411 004, India. Tel : +91-20-6608 5000 (extn: 5119) Fax : +91-20-6608 5102 Email: shvetal.diwanji@tacogroup.com
engineering
TELCO CONSTRUCTION EQUIPMENT COMPANY LIMITED
www.telcon.co.in
Contact : Sr General Manager - Sales & Marketing, Telco Construction Equipment Company, Jubilee Building, 45, Museum Road,
Bengaluru-560 025, India. Tel : +91-80-6695 3301/02 Fax : 91-80-6695 3309 Email : telcon.info@telcon.co.in
Prole
Telcon is Indias leading provider of mining, infrastructure, construction and agricultural equipment and services. Started
in 1961 as a division of Tata Motors, Telcon is now a joint venture between Tata Motors and Hitachi Construction Machinery
Co. Ltd. of Japan world leaders in hydraulic excavator technology - with Hitachi holding 60% stake.
Telcon has state-of-the-art manufacturing facilities at Jamshedpur, Dharwad and, most recently, at Kharagpur. The
company has over 200 sales, service and customer support ofces and an extensive dealership network across India.
Telcon has also pioneered an eco-friendly asphalt road resurfacing technology in India through its JV Company, Telcon
Eco Road Resurfaces Private Limited (TERPL) which has equity participation from Hitachi, Green Arm (Japan) and IVRCL
(India). Telcon also exports to Asian, African and Middle East countries.
Telcons mission & strategy is to become a Full Liner providing the complete range of products and services to address
the needs of mining, construction, infrastructure and agricultural value chains. As part of its strategic growth path, Telcon
acquired Serviplem S.A. (Spain) in 2008 for its superior and proven technology in the design, manufacturing, sales and
service of concrete equipments as well as to gain manufacturing footholds in Europe and China. Telcon has leveraged
the design and manufacturing capabilities of Serviplem to launch the Transit Mixers Trucks for the Indian market.
Telcons acquisition of Comoplesa Lebrero S.A. (Spain) has given its access to the latest technology and capabilities
in design, manufacturing, sales and service of compaction equipments like soil compactors, asphalt compactors, etc.
The acquisition will also provide a manufacturing base for compactors for distribution through the Hitachi network in
Europe, Japan and South East Asia in the coming years.
Products and Services
Telcon has a wide range of construction and mining equipment catering to the needs of nation building and
infrastructure creation. Its portfolio of products includes hydraulic excavators, mining shovels, off-highway dumpers,
backhoe loaders, wheel loaders, vibratory compactors, motor graders, crawler cranes, multi-utility loader, transit mixers,
etc. Telcons strength lies in its strong design and development set-up giving it the capability to customise solutions
around customer needs.
As an extension of its product line, Telcon offers a range of value-added services like full maintenance / service contracts,
unit exchange programmes, hydraulic aggregate repairs at Telcons own workshops, comprehensive refurbishing of
machines, etc.
Collaborations
The company has collaborations with Hitachi Construction Machinery Company Ltd., Japan, for hydraulic excavators,
Hitachi Truck Manufacturing Ltd., USA for Dumpers & TCM, Japan for Reach Stackers. It has agency supply agreements
with Hitachi-Sumitomo Corporation, Japan for Hydraulic Crawler Cranes, Hitachi Zosen for Tunnel Boring machines and
Berco for undercarriages.
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41
Hydraulic Excavator
Transit Mixer
Backhoe loader
PROJECTS
Contact : Vice President (Corporate Affairs), Tata Projects, Mithona Tower-I, H. No. 1-7-80 to 87, Opposite Wesley Co-ed Junior College,
Penderghast Road, Secunderabad-500 003, Andhra Pradesh, India. Tel : +91-40-6623 8801 Extn. : 8737 Fax : +91-40-2789 1644
Email : a.venkateshwar@tataprojects.com
www.tataprojects.com
Prole
Tata Projects Limited (TPL), established in 1979, is an Engineering, Procurement and Construction (EPC) contracting company.
The company operates in seven strategic business units (SBUs): Power Generation (PG), Transmission & Distribution (T&D),
Water & Waste Water (WWW), Oil, Gas and Hydrocarbon (OGH), Railways, Metals & Minerals (M&M) and Quality Services (QS).
Currently TPL has over 2,100 employees spread across India in three regional ofces, 68 project sites, 16 regional inspection
centres and three registered ofces overseas.
In 2007 TPL acquired a 75% stake in Artson Engineering Limited to enhance EPC competency in the OGH sector for domestic
and overseas markets. In 2008 it set up a tower manufacturing unit at Nagpur for internal & external customers.
EPC services
Power Generation Coal and Gas based Power Projects EPC of Total Plant and Balance of Plant
Transmission and Distribution HV Transmission lines upto 800 kV; 400 kV and GIS-Substations; Rural electrication;
supply of transmission, telecom and metro rail towers
Water and Waste Water Desalination plants; industrial water and efuent treatment plants; manufacturing of
Reverse Osmosis water purication units
Oil, Gas and Hydrocarbon Tank farms / terminals; process plants and renery expansion projects; Offshore structural
revamping and piping works
Metals and Minerals Iron (sinter and blast furnace) and steel making plants; Mills; Ore beneciation & palletisation plant
Railways Overhead electrification; Railway lines; Railway infrastructure
Quality Services
Global presence in third party industrial inspection; certied welding inspection training courses in collaboration with TWI/
UK; ISO certication body.
The company has :
Featured in the Top 10 fastest growing construction companies in India by turnover - 9th (2008), 5th (2009) & 3rd (2010).
Rated amongst Top 10 most admired construction companies in India in 2007, 2008, 2009 and 2010 by Construction
World.
Received approval from Central Boiler Board (CBB) as an inspecting authority to carry out inspections as per Indian
Boiler Regulation Act (IBR) in overseas.
Quality Services
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31
Power Generation
Transmission &
Distribution
Water & Waste Water
Oil, Gas & Hydrocarbon
Metals & Minerals Railways
engineering
Prole
Set up in 1954, Voltas is Indias premier air conditioning and engineering services company. The companys
core competence lies in (a) management and execution of electro-mechanical projects, most signicantly in
air conditioning (b) design, manufacture and marketing of cooling appliances, air conditioning & refrigeration
equipment and (c) supply, installation and servicing of engineering-based products and solutions. All these
capabilities are ISO 9001-2000 certied.
Areas of Business
Internationally, Voltas has been well known for over 30 years as an engineering, procurement and construction
(EPC) contractor for electro-mechanical projects, with specialisation in HVAC&R (heating, ventilation, air
conditioning & refrigeration), building management systems, plumbing, public health, re ghting & safety, ELV
& specialised systems, and power management. Project works have been successfully undertaken in the Middle
East, South East Asia, the CIS countries, Africa and SAARC countries.
Voltas is also known in both domestic and international markets as a total solutions provider for turnkey public
health projects as well as for water, efuent and sewage treatment, and water pollution control projects.
In India, Voltas is recognised as a pioneer and leader in air conditioning and refrigeration. Voltas has designed
and executed a diverse array of HVAC&R applications, including intelligent ofce complexes, airports, banks,
shopping malls, multiplexes, call centres, information technology parks, pharmaceutical production plants,
clean rooms, hospitals, electronics and telecommunication facilities, naval warships and mercantile ships, cold
storages for horticulture and meat produce, process chilling facilities, ordnance factories, atomic energy plants
and power plants.
In recent years, Voltas has expanded its domestic business portfolio to include the entire range of electro-
mechanical services offered in overseas markets.
Voltas is also a pioneer in the design, manufacture and marketing of a range of popular cooling appliances for
the household, institutional and industry segments, including export markets. These include window and split
air conditioners (Vertis and Sensicool brands), water coolers and dispensers (Tushar and Mini Magic brands)
and commercial refrigerators (Coldcel brand). In addition, Voltas manufactures a range of air conditioning and
refrigeration equipment used in its projects. Voltas is also Indias major manufacturer of forklift trucks.
In the eld of engineering products and services, Voltas works in association with over 35 globally renowned
manufacturers to offer various engineering products and solutions. The companys services span the spectrum
from design and sourcing to installation, commissioning, training, parts supply and maintenance.These services
VOLTAS
www.voltas.com
Voltas projects sites: Burj Khalifa, Dubai ...
... and Rajiv Gandhi International Airport, Hyderabad
Contact : Corporate Communications Department, Voltas, Voltas House A, 4th Floor, Dr. Babasaheb Ambedkar Road,
Chinchpokli, Mumbai-400 033, India. Tel : +91-22-6665 6666 Fax : +91-22-6665 6288 Email : ccd@voltas.com
are offered in the eld of textile machinery (of which Voltas is Indias
largest supplier, with a complete range of products), mining and
construction equipment, and materials handling equipment.
Representations
Voltas represents a number of leading Indian and international
manufacturers. These include Lakshmi Machine Works, Lakshmi Ring
Travellers, Lakshmi Card Clothing, ELGI Electric and Ind. Ltd and Terex
Powerscreen (India); Kluber Lubrication, Terrot GmbH, Memminger-
IRO GmbH, Pleva GmbH, Erbatech Textile Plant & Equipment GmbH,
Brueckner Textile Technologies GmbH, Loedige Fordertechnik
GmbH, Bucyrus, Thies GmbH & Co. KG, Dilo Maschinensystem GmbH,
Wumag Texroll GmbH (Germany); Steiger SA (Switzerland); Reggiani
(Italy); Atlet AB (Sweden); TCM and Kobelco Cranes (Japan); Terex
Equipment Limited and Flexi Narrow Aisle Limited (U.K); LeTourneau
Technologies Inc, ESCO, Ruks Engineering (Canada); MIDEA, Shenyang
Sanyo Building Machinery Co. Ltd, NFLG, Shandong Rifa Textile m/c
Co. Ltd. and DADI Engineering (China); Dunham Bush (Malaysia); Jaws
Bucket & Attachment P Ltd and AURY (Australia).
Joint Ventures & Subsidiaries
The companys strategic joint ventures are Universal Voltas LLC, Abu Dhabi, UAE; Lalbuksh Voltas
Engineering Services & Trading Company LLC, Ruwi, Sultanate of Oman; and Universal Weathermaker
Factory LLC, Abu Dhabi, UAE.
Voltas subsidiaries are :
India
Universal Comfort Products Limited; Rohini Industrial Electricals Limited; Simto Investment Company
Limited; Auto Aircon (India) Limited.
Overseas
VIL Overseas Enterprises B.V., Netherlands; Voice Antilles N.V., Netherlands Antilles; Weathermaker
Limited, Dubai; Saudi Ensas Company for Engineering Services W.L.L., Jeddah, Kingdom of Saudi Arabia.
Range of Vertis air conditioners Visi cooler Mini Magic water dispenser
Voltas 10T forklift, part of a range of
industrial and infrastructure usage
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Powerscreen track mounted screening plant for mining and road construction
LMW Ring Frame LR6 AX with auto doffer
engineering
CONSULTING ENGINEERS
www.tce.co.in
Prole
Tata Consulting Engineers Limited (TCE), a wholly owned subsidiary of Tata Sons Limited, is a premier consulting engineering
organisation established in 1962. Headquartered in Mumbai, its ofces are spread over several cities in India. It also has a
subsidiary in Doha, Qatar and a registered ofce in the USA.
Currently TCE has on its rolls over 3,000 highly qualied and experienced multi-disciplinary technical professionals. Its
competencies are wide and range from engineering to project management, environmental protection to safety assessment
and construction to commissioning. The depth and spread of competencies as well as professional experience of its staff
supported by extensive IT infrastructure and contemporary software enables TCE to position itself among the best in the
consulting engineering profession in the domains it serves.
Areas of business
TCE offers the full range of engineering and consultancy services to its clients spanning concept development to
commissioning support on their grassroots or expansion projects. It also undertakes specialised assignments such as
system studies, plant betterment and renovation & modernisation of existing facilities. The sectors served are:
Power Generation (fossil fuel red and hydro), transmission and distribution
Nuclear Power, fuel fabrication, spent fuel processing and waste management
Alternate Energy Wind, bio-mass and solar
Infrastructure Water & waste water, rural and urban development, buildings & townships, environmental engineering
Chemical Oil and gas, petrochemicals, pharmaceuticals and other organic and inorganic chemicals
Industrial Cement, paper and pulp, glass, paint, automobiles and auto components
Mining & Minerals Coal, iron ore
Metallurgy Steel and non-ferrous
TCE also excels in the design of special purpose projects which are one-of-a-kind. Outstanding examples are radio telescope
for astronomical research, fueling machine for nuclear reactors and solid propellant plant for space application etc.
It has to date completed more than 6,500 assignments in India and overseas.
TCE is ISO 9001 - 2008 certied.
Contact : 247 Park, Tower A, LBS Marg, Vikhroli (W), Mumbai-400 083, India. Tel : +91 - 22 - 6114 8181
Fax : +91 - 22 - 6114 8282 Email : mail@tce.co.in
4000 MW Mundra Ultra Mega Power Plant
Cauvery Water Supply Scheme
IT SEZ Tidel Park
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TRF LIMITED
www.trf.co.in
Established in 1962 as Tata Robins Fraser Limited,TRF has emerged as a pioneer in solutions for material handling equipment
and processing systems required in infrastructure development and automotive applications. The material handling
equipment and systems business caters mainly to power, steel, ports and mining sectors.
Business units
The Bulk Material Handling Equipment Division, specializing in the design and manufacture of a wide range of
material handling equipment, such as wagon tipplers, conveying systems, screens and crushers, travelling wagon
loaders, etc. The division manufactures its products in its state-of-the art works at Jamshedpur, India.
The Bulk Material Handling Systems Division, offering complete package of material handling and allied systems
and services on a turnkey basis.
The Port and Yard Equipment Division, focusing on the design, supply, erection and the commissioning of material
handling equipment for ports and stockyards including level lufng cranes, ship loaders and unloaders, container
cranes, stacker-reclaimers, etc.
The Balance Of Plant (BoP) Division, offering complete EPC solution to power plant developers, comprises systems
and utilities like coal and ash handling plants, water treatment, cooling tower, electrical-BoP, civil work, HVACs and
compressed air, re prevention and fuel handling systems. Its services include system engineering for integration
within BoP packages and those between BTG and BoP.
The Operation and Maintenance Services Division, providing operation and maintenance services to customers in
various infrastructure sectors using bulk material handling equipment.
The TRF group of companies comprises :
Hewitt Robins International Limited, UK is engaged in the design, manufacture of mobile crushing plants and
screens, feeders, foundry equipment, etc, for over 90 years. HRIL produces standard and custom-designed equipment
to meet todays requirements in the toughest industrial environments.
York Transport Equipment (Asia) Pte Limited, Singapore, engaged in the business of trailer under-gears, which
includes axles, suspension and other components. The company has manufacturing facilities in Singapore, Australia,
China and India.
Adithya Automotive Applications Limited, an automotive applications unit, at Lucknow, India for xed body truck
applications. It provides end-to-end solutions through fabrication and machining for tippers, load bodies, refrigerated
bodies, etc.
Dutch Lanka Trailer (DLT) Manufacturers Limited, Sri Lanka, a world class trailer manufacturing company with
manufacturing facilities in Sri Lanka, Oman and India. It exports trailers to over 30 countries.
TRFs material handling products and systems are well known in the market for their reliability, productivity and longevity.
The company has been constantly upgrading and developing new products and systems with the help of internationally
reputed enterprises having cutting edge technical expertise.
Contact : Head, Corporate Communications, Jamshedpur-831 007, India. Tel : +91 657-3046407 Fax : +91 657-2345732
Email : rajen.sahay@trf.co.in
Rock bucket tipper trailer
York TEA's ofce in Singapore
Stacker reclaimer
The Tata Group pioneered the infotech services industry in India when it established Tata Consultancy
Services now Indias most valuable IT company and Asias largest software house way back in 1968.
The Group has, since those early days, sharpened its focus on creating technology solutions to help and
connect the businesses and the people they touch. That is the philosophy driving the current Tata thrust
in telecom services.
Information Technology
Tata Elxsi
Tata Technologies
Tata Interactive Systems
Tata Business Support Services
Communications
Tata Sky
Tata Teleservices
Tata Communications
information technology & communications
& communications
& communications
Prole
Tata Consultancy Services (TCS) is an IT services, business solutions and outsourcing organisation
that delivers real results to global businesses, ensuring a level of certainty that is unmatched in the
industry. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered
through its unique Global Network Delivery Model
TM
, recognised as the benchmark of excellence
in software development.
Tata Consultancy Services employs over 190,000 of the worlds best trained IT consultants in
over 42 countries. The company generated consolidated revenues of $6.3 billion for the scal
year ended March 31, 2010 and is listed on the National Stock Exchange and Bombay Stock
Exchange in India.
Key Business Areas
IT Services rich technology skills and integrated processes, delivered across the world
with unparalleled rigor and quality
Business Solutions comprehensive strategies, extending from analysis to ideation to
solution, drawing upon functional and industry knowledge
Outsourcing superior, scalable services and programmes, from optimising discrete
functions to managing entire business solutions and service areas with reduced risk and
cost
Business Drivers
1. Broad Offering Portfolio : TCS offers technology solutions and services across industries
and business areas. The companys Broad Portfolio of Offerings provides clients with
the right set of capabilities for the right problems at the right time. TCS applies deep
industry experience to provide a wide range of IT solutions, consulting, business process
outsourcing (BPO), engineering services and IT infrastructure services. In addition, TCS
has specialised solutions for small and medium enterprises (SMEs) which employs an

CONSULTANCY SERVICES
www.tcs.com
TCS House, Mumbai, India
innovative service model - TCS IT-as-a-Service. This model leverages TCS leadership in
technology and service innovation to offer integrated end-to-end managed solutions to
small and medium businesses. Furthermore, TCS platform-based BPO model focusses on
undertaking the management and execution of the clients non-core business processes on
its own technology platform. To shorten implementation times and leverage best-in-class
practices, TCS platform-based approach incorporates congurable plug-in templates and
shared synergies through a multi-client system architecture.
2. Global Network Delivery Model : TCS Global Network Delivery Model (GNDM) delivers
services and solutions anywhere, with consistently superior quality. At the centre of this
model are its people, providing skills at the appropriate scale and nurtured by the rms
ability to attract and retain talent. This combination of platform and people assisted by
collaborative tools translates to processes that are consistent and effective everywhere.
The models highlights are :
Highly rened processes that have earned TCS the rst global SEI-CMM Level 5
assessment
Execution by a talented, scalable professional force
On-site, domestic, and offshore stafng
Broad technology and domain expertise
Effective and scalable talent management
Delivery through a network of integrated, global development centres
Multi-continent and interconnected development centre network
State-of-the-art, redundant telecommunications network
Global collaboration tools
The rms solution centres are at the heart of this delivery process and are located across
the world. Each centre is classied as Global, Regional or Near Shore, and provides a unique
set of services and solutions to our clients.
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Jamsetji Tata Building, Montevideo, Uruguay
Specialised Training Centre - Ignite, Chennai, India
& communications
Global Solution Centres: Brazil, China, India
Very high scale
Serves large customers
High depth & breadth of skills
Matured processes
Regional Solution Centers: Argentina, Chile, Colombia, Ecuador, Hungary, Mexico, Morocco and
Uruguay
Medium scale
Serves local customers
Select capabilities
Addresses language and cultural challenges
Near-Shore Solution Centres: Canada, Luxembourg, Singapore, South Africa, UAE, UK and USA
Smaller scale
Customer geography & time zone
Helps to build customer comfort
3. Focus on Innovation : TCS Innovation Labs work across domains, new technology areas and are spread
across geographies. These Labs attract the best R&D talent globally, are equipped with state-of-the-art
infrastructural resources, and have to their credit many achievements across software engineering
standards, business & domain innovations, and technology products. The work being carried out in TCS
Innovation Labs includes areas such as next generation software processes, human-computer interface,
bioinformatics, nanotechnologies, embedded solutions, grid computing and utility computing.
TCS clients also benet from its Co-Innovation Network (COIN), which identies and renes useful
emerging technologies. The work of the Innovation Labs is strengthened through collaborating with
universities such as MIT and Stanford and teaming with technology leaders such as IBM and Microsoft.
This blending of ideas and best practices helps TCS maintain clients technological edge.
The Tata Research Development and Design Centre (TRDDC) at Pune, India
TCS Training Centre, Thiruvananthapuram, India
The Networks highlights are :
Proven innovation from Indias rst and largest software R&D unit
Partnerships with both current market leaders and entrepreneurs with rule-changing
approaches
Investments in research to develop next-generation solutions
Close collaboration with clients to generate relevant, actionable innovation
Corporate Sustainability (CS) in TCS is focussed on health and education initiatives together with
ensuring diversity in the workforce, ethical global sourcing and concern for the environment.
While TCS endeavours to use its IT core competence to address societal problems, one key
differentiator for TCS is the involvement of its employees through volunteer activities conducted
under the umbrella of Maitree, an association of TCS employees and their families across the
globe that is active in various communities and is a key vehicle of CS within the company. Maitree
also addresses TCS internal stakeholders and engages TCSers and their families in a variety of
meaningful activities including music, dance and sport.
CS activities include structured engagement with stakeholders, especially with academics and
students; and the use of IT core competence to address large-scale societal problems and launch
new solutions like mKrishi, anSMS-based agro advisory service. Be it girl child education in South
Asia in collaboration with UNICEF or adult literacy programmes in South India, TCS believes in
using IT as an instrument for social development and change.
Other TCS community initiatives have been in areas addressing environmental and civic
problems; setting up and maintaining infrastructure for urban beautication, pollution reduction
and healthcare; waste management in the ofce environment; water treatment; and building a
world-class super-specialty hospital for children in Mumbai city.
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TCS Hangzhou, China
TCS Seven Hills Park, Cincinnati, Ohio, USA
Contact : Head Corporate Marketing, Tata Consultancy Services, TCS House, 3rd Floor, Raveline Street,
Mumbai-400 001, India. Tel : +91-22-6778 9974 Fax : +91-22-6630 9994 Email : corporate.ofce@tcs.com
& communications
TATA ELXSI

www.tataelxsi.com
Prole
Tata Elxsi is a design company that blends technology, creativity and engineering to help customers transform ideas into
world-class products and solutions.
The company addresses the communications, consumer products, healthcare, media & entertainment, semiconductor
and transportation sectors. This is supported by a talent pool of over 3500 employees and a network of design studios,
development centers and ofces worldwide. Its core practice areas cover embedded electronics and software development,
industrial design, systems integration, Animation and Visual FX services. Headquartered in Bengaluru, Tata Elxsi is a public
stock company.
Embedded Product Design
The Embedded Product Design division provides technology consulting, new product development, system integration and
testing services for leading product companies, ODMs and service providers. This is backed by an in-depth understanding
of technology, a large multi-disciplinary product development team and mature processes and systems including SEI
CMMi Level 5 and ISO 9001.
The division also creates and licenses intellectual property and software components, helping customers create product
differentiation and reduce development costs and time-to-market.
It offers solutions across a diverse range of industries including broadcast, industrial and consumer products, transportation,
energy, medical technology, wireless communications and convergence.
Industrial Design
The Industrial Design (I.D.) division helps customers develop endearing brands and products by using design as a strategic
tool for business success.
The division's extends across consumer insight, branding, industrial design, visual design & merchandising, design
engineering and manufacturing support.
Its in-depth understanding of consumers and rapidly changing market dynamics, backed by a multi-disciplinary design
team, enables it to service a broad spectrum of industries. This includes automotive, communications, consumer products,
healthcare and retail.
The division has supported the launch of over 50 brands and products across the world. Its work has been recognized with
several international awards and patents for design and innovation.
High-end technology products enabled by Embedded
Product Design
Industrial design and product development by I.D.
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Contact : CEOs Ofce, Tata Elxsi, ITPB Road, Whiteeld, Bengaluru-560 048, India.
Tel : +91-80-2297 9103 Fax : +91-80-2841 1474 Email : info@tataelxsi.com
Animation and special effects created by VCL
Virtual reality expertise from Systems Integration
Visual Computing Labs (VCL)
Visual Computing Labs is an award-winning digital production studio providing Animation, Visual Effects (VFX) and 3D
stereoscopic content for feature lms, episodic television and advertising.
VCL hosts world-class studios in India and Los Angeles and a creative team that includes Academy Award winning and
BAFTA nominated professionals.
Recent awards include a Golden and a Silver Lotus at the 56th National awards, for exemplary Animation and Visual Effects.
VCL was also nominated for best-animated lm at the VES (Visual Effects Society) awards for Roadside Romeo in 2009.
VCL also offers custom content development for visualization and product marketing, and is a leading developer of mobile,
online and console games.
Systems Integration
The Systems Integration division implements and integrates complete systems and solutions for high-performance
computing, CAD/CAM/CAE, broadcast, virtual reality, storage and disaster recovery.
The division addresses the broadcast, manufacturing, government, defence and education sectors, with an expert team of
integration specialists and support engineers located across a wide network of ofces.This is backed by strategic partnerships
with best-in-class software and technology providers.
It also offers storage, network and infrastructure management services for the Indian and overseas markets.
& communications
TECHNOLOGIES

www.tatatechnologies.com
Tata Technologies, founded in 1989, is a global leader in Engineering Services Outsourcing and Product Development IT
services to the worldwide manufacturing industry. Tata Technologies, through its innovative approach to engineering and
manufacturing processes, delivers best-in-class solutions for Product Lifecycle Management (PLM), Enterprise Resource
Management (ERM) and Application Development and Maintenance (ADM) to the worlds leading manufacturers and
their suppliers.
The company maintains long-term, multi-dimensional client relationships with the worlds leading automotive and
aerospace companies; supporting these relationships with scalability and exibility underpinned by its unique onshore/
offshore delivery model. Tata Technologies is one of the worlds largest independent engineering organisations. More than
80 percent of its employees are citizens of the countries in which they work, enabling Tata Technologies to operate on a
global scale with insight and understanding of local business cultures and challenges.
With its recently launched Vehicle Program Development (VPD) division, Tata Technologies is positioned to
become a global competitor for discrete work-packages from automotive OEMs from vehicle concept through
manufacturing.
Tata Technologies is headquartered in Singapore, with regional headquarters ofces in the United States
(Novi, Michigan), India (Pune) and the UK (Coventry). The company has a combined global work force of more
than 4,500 employees serving clients worldwide from facilities in North America, Europe and the Asia-Pacic
region.
Services
Tata Technologies offers a comprehensive services portfolio with a core emphasis on product engineering,
design and development. Tata Technologies has the largest ESO workforce in India, and its global team of
design and IT engineers is noted for innovation, experience and technology skills. All this is combined to
deliver the following to the worlds leading manufacturers :
Aerospace Engineering
Automotive Engineering
Offshore/Onshore Delivery
Digital Manufacturing & Plant Floor Simulation
Manufacturing Automation & Control Systems
Human Machine Interface/Robotics
ERP Integration
Enterprise Resource Planning
Enterprise Solutions for CRM & SAP
Information Lifecycle Management
PLM Implementation
Systems Integration
IT Professional Services
Program Management
Embedded & Electrical
Analysis/Simulation
PLM Training & Help Desk Support Services
Products
Effective software and hardware selection gives companies more time to focus on innovation and the ability
to go to market with a competitive advantage. Tata Technologies uses the very same software in product
Aerospace Engineering and Design
Automotive Engineering and Design
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& communications
design that it sells to its customers [i.e. we use what we sell and we sell what we use]. This unique advantage in the marketplace
creates a foundation of trust between Tata Technologies and its clients. PLM products marketed by Tata Technologies include :
Dassault Systmes
Siemens
Autodesk
MSC Software
Taking it one step further, Tata Technologies has developed proprietary applications enabling better use of technology,
validation of design best practices and improving reliability of digital design data. Over 110,000 engineering personnel around
the world in 60+ countries use the following applications.
iGETIT
iCHECKIT
iCOMPAREIT
KNEXT
Clients
Tata Technologies has strategic business relationships with all of the top-10 automotive OEMs and their suppliers, and all of
the top-10 aerospace OEMs and their risk share partners; as well as with major manufacturers of consumer durable products
worldwide.
Quality Focus
Tata Technologies is keenly attuned to the importance of staying current with the latest industry certications and the value
of protecting proprietary and client information assets. The company is accredited with AS 9100B certication for aerospace
products delivered from its Center for Advanced Engineering & Design at Hinjawadi in Pune, India. In addition, the company
has been certied ISO 9001:2000 for engineering services for its Delivery Centres at Hinjawadi and Bengaluru. The Hinjawadi
Centre is also certied ISO/IEC 27001:2005 for compliance to information security management systems and has achieved
CMMI Level 5 for engineering automation, SAP and software projects. The company is a Ford C3PNG Certied Data Service
Provider.
Contacts : International Headquarters, Singapore. Tel : +65-6779 4733 Fax : +65-6372 4955
Email : corporate@tatatechnologies.com
Asia-Pacic Headquarters, Pune, India. Tel : +91-20-6652 9090 Fax : +91-20-6652 9043
North America Headquarters, Novi, MI, USA. Tel : +1 248 426 1482 Fax : +1 248 426 8398
Europe Headquarters, Coventry, UK. Tel : +44 (0) 2476 887688 Fax : +44 (0) 2476 158749
Tata HAL Technologies Limited, Bengaluru, India. Tel : +91 80 6583 7174 / 7175
Comprehensive PLM Products and Services
INTERACTIVE SYSTEMS

www.tatainteractive.com
Contact : Chief Marketing Ofcer, Tata Interactive Systems, Leela Business Park, Andheri-Kurla Road, Andheri (E),
Mumbai-400 059, India. Tel : +91-22-6643 8000 Fax : +91-22-6643 8800 Email : tismarketing@tatainteractive.com
Tata Interactive Systems (TIS) is the pioneer and global leader in custom learning solutions. TIS offerings
address training needs arising out of key organisational initiatives such as full training or learning
outsourcing, a major enterprise-wide system like SAP, large scale recruitment and new employee on-
boarding, new customer philosophy initiative, workforce re-skilling associated with the rollout of a process
improvement initiative such as lean, leadership development, regulatory & compliance training etc.
The industry verticals TIS services include Education; Government and Defence; Telecommunications and
ICT; Pharmaceuticals and Health Care; Banking, Financial Services and Insurance; Airlines, Transportation,
Logistics and Hospitality; Consumer Package Goods; and Manufacturing, Energy and Construction.
Tata Interactive Systems also offers innovative and comprehensive educational solutions for Indian
schools under the brand name CLASSEDGE. Based on TIS instructional frameworkthe Multiple Learning
Experiences ModelCLASSEDGE is designed to help teachers deliver high quality instruction with an
effective blend of classroom activities and interactive multimedia. This solution aims to encourage students
social and thinking skills along with ensuring a thorough understanding of the curriculum content.
With a team of over 600 multi-disciplinary specialists, TIS creates 3000+ hours of learning content
across 220+ concurrent projects every year. TIS solutions have proven their effectiveness at more than
60 Fortune 500 companies, leading educational institutions and government departments.
TIS is the only learning solutions organisation in the world to be assessed at Level 5 in both the SEI-CMM
and P-CMM frameworks. Its solutions have won over 50 prestigious international awards in the past
10 years including Brandon Hall, APEX, BETT and BIMA to name a few.
Areas of Business
The TIS product range includes :
1. E-Learning & Blended Learning
2. Simulations
3. Serious Games
4. Story-based Learning
5. Learning Software Solutions
6. Mobile Learning
TIS often uses a combination of product formats for maximum effect. For example, e-learning is often
combined with simulations or serious games.
Location
TIS has development centres in Germany, Switzerland and India. Its sales and marketing operations span the
US, Canada, the UK, mainland Europe, Australia, New Zealand, the Middle East, India and the rest of Asia.
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BUSINESS SUPPORT SERVICES

www.tata-bss.com
Prole
Tata Business Support Services (TBSS) is a wholly-owned subsidiary of Tata Sons Limited, providing outsourced
customer care and allied services to utilities, travel agencies/airlines, nancial services, media companies, retail
companies, Governments and NGOs. TBSS has state-of-the-art infrastructure and a distributed delivery capability
across fteen centres in India and two in US. The company offers voice based services in 14 Indian and foreign
languages and integrates many aspects of eld services and associated logistics. It also works alongside and
complements the BPO portfolio of TCS.
An important effort at TBSS is to build service offerings at price performance points appropriate for Indias rapidly
expanding domestic markets for various kinds of outsourced services. Given the modest scope for factor cost
arbitrage for clients within India, the company is focussed on innovation with regard to delivery models and
labour pools.
While Tata Group companies have collectively constituted an important home market for TBSS, the company
is also focussed on pursuing opportunities in the emerging market for public private partnerships, including in
several kinds of citizen services.
Services
Customer care administration : Answering queries and processing requests concerning product/service
features, delivery & installations, warranties, claims, etc.
Problem registration & resolution support : Helpdesk support, coordination with dealers, clients and client
franchises, customer updates, billing issues, etc.
Analytics based services : Lead generation for direct marketing & cross selling, market surveys, churn &
loyalty programme management, etc.
Third party administration : Services for auto and healthcare markets and retail nancial services.
Contact : India : Tata Business Support Services Ltd., Gowra Trinity, Chiran Fort Lane, S.P. Road, Begumpet, Hyderabad-500 016,
India. Mobile : +91 - 92461 59894 Email : marketing@tata-bss.com
Contact : US : Tata Business Support Services Ltd., 6671 Caroline Street, Milton, Florida-32570. Tel : 1 800 248 8718
Email : marketing@tata-bss.com
A satellite centre in Jamshedpur
A hub centre in Mohali
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TATA SKY

www.tatasky.com

Tata Sky is a JV between the TATA Group and STAR. The company has invested in state-of-the-art digital infrastructure,
partnered with global leaders to provide superior technology and set-up high-end 24x7 call centers across the
country manned by multi-lingual customer service associates to offer professional and efcient customer service.
Launched in 2006, Tata Sky has empowered every Indian viewer with Choice, Control and Convenience by offering
them a most comprehensive channel line-up ranging from movies, news, entertainment and sports channels in DVD
picture quality and CD quality sound.
Tata Sky was the rst DTH company to launch interactive services customized for the Indian market, like education
services for the young, hi-end games across specialised genres, cooking recipes-on-demand, 24x7 darshan of leading
temples on TV and English speaking lessons for housewives. It was also the rst brand to launch a programming
guide for 4-day TV listings not just in English but also in Hindi.
In addition, it brought about a complete paradigm shift in the DTH market with the launch of Tata Sky+, offering the
breakthrough Personal Video Recorder (PVR) technology for the rst time in the Indian subcontinent, with unique
features such as Record Live TV and Pause & Rewind Live TV. This was further enhanced with the launch of Tata Sky
HD at an affordable price point.
The company recently simplied its packages and introduced TruChoice, a genre based packaging model which
clubbed channels of the same genre in ONE pack. Riding on its success, the company introduced Make My Pack
service which further simplies channel selection and enables subscribers to either create their own pack with only
individual channels or do a mix-n-match of the existing TruChoice packs with standalone channels.
Just in time for the upcoming cricketing season, Tata Sky recently rolled out its most anticipated Tata Sky+ HD,
the new generation PVR with the capability of delivering stunning High Denition (HD) picture quality in 1080i
resolution with Dolby Digital 7.1 surround sound. Equipped with a humongous 500 GB hard drive, users can now
record every minute of action of their favourite sport and the best matches in true HD resolution.
Moreover, the brand has achieved signicant milestones and is also the rst DTH brand to get the prestigious
Superbrand status.
The company currently boasts presence of over 9,000 towns and over six million premium connections. Tata Sky has
established itself as the leader in terms of revenue share becoming the fastest growing premium pay TV platform
in India.
Contact : Chief Marketing Ofcer or National Manager Corporate Communications, Tata Sky, 3rd Floor, C-1 Wadia International
Centre (Bombay Dyeing), Pandurang Budhkar Marg, Worli, Mumbai-400 025, India.
Tel : +91-22-6613 3000 Email : vikramm@tatasky.com or franko.william@tatasky.com
Communications is among the Tata Groups larger investments, with over $7.5 billion already committed. The
Groups objective is to provide end-to-end telecommunications solutions for business and residential customers
across the nation and internationally. The Groups communications activities are currently spread primarily
over four companiesTata Teleservices Limited, its associate Tata Teleservices (Maharashtra) Limited, Tata
Communications (erstwhile VSNL) and Tata Sky. Together, these companies cover the full range of communications
services, including:
Telephony Services : Fixed and Mobile
Media & Entertainment Services : Satellite TV
Data Services : Leased Lines, Managed Data Networks, IP/MPLS VPN, Dial-up Internet, Wi-Fi and
Broadband
Value-added Services : Mobile and Broadband Content/Applications, Calling Cards, Net Telephony and
Managed Services
Infrastructure Services : Submarine Cable Bandwidth, Terrestrial Fiber Network and Satellite Earth Stations
and VSAT Connectivity
Prole
Tata Teleservices Limited (TTL) spearheads the Tata Groups presence in the
telecom sector.
Incorporated in 1996, TTL is the pioneer of the CDMA 1x technology platform in
India and embarked on a growth path after the acquisition of Hughes Telecom
(India) Limited [renamed Tata Teleservices (Maharashtra) Limited] by the Tata
Group in 2002. It launched mobile operations in January 2005 under the brand
name Tata Indicom and today enjoys a pan-India presence through existing
operations in all of Indias 22 telecom Circles. The company is also the market
leader in the xed wireless telephony market. The companys network has
been rated as the Least Congested in India for six consecutive quarters by the
Telecom Regulatory Authority of India through independent surveys.
Tata Teleservices Limited has also established a signicant presence in the
GSM space despite having entered the market less than two years ago in a
joint venture with NTT DOCOMO of Japan, and offers differentiated products
and services under the Tata DOCOMO brand name. Tata DOCOMO arises out
TELESERVICES

www.tatateleservices.com
of the Tata Groups strategic alliance with Japanese telecom major NTT DOCOMO in November 2008. Tata DOCOMO
has received a pan-India license to operate GSM telecom servicesand has also been allotted spectrum in 18 telecom
Circles. The company has rolled out GSM services in all of these 18 telecom Circles in the quick span of just over a year.
Tata DOCOMO marks a signicant milestone in the Indian telecom landscape, and has already redened the very face
of telecoms in India, being the rst to pioneer the per-second tariff optionpart of its Pay for What You Use pricing
paradigm. Tokyo-based NTT DOCOMO is one of the worlds leading mobile operatorsin the Japanese market, the
company is the clear market leader, used by over 50 per cent of the countrys mobile phone users.
Tata Teleservices Limited has also become the rst Indian private telecom operator to launch 3G services in India under
the brand name Tata DOCOMO, with its recent launch in all the nine telecom Circles where it bagged the 3G license. In
association with its partner NTT DOCOMO, the Company nds itself favourably positioned to leverage this rst-mover
advantage. With 3G, Tata DOCOMO stands to redene the very face of telecoms in India. Tokyo-based NTT DOCOMO is
one of the worlds leading mobile operatorsin Japan, the company is the clear market leader, used by nearly 55 per
cent of the countrys mobile phone users.
TTL recently entered into a strategic partnership agreement with the Indian retail giant Future Group to offer mobile
telephony services under a new brand nameT24on the GSM platform. The exciting new brand was unveiled in
February and the company announced the commercial launch of GSM operations under the brand name T24 in June,
starting with the city of Hyderabad. It has now launched T24 GSM services in all 18 Circles where TTL has a GSM licence
to operate its services.
In December 2008, TTL announced a unique reverse equity swap strategic agreement between its telecom tower
subsidiary, Wireless TT Info-Services Limited, and Quippo Telecom Infrastructure Limitedwith the combined entity
kicking off operations with 18,000 towers, thereby becoming the largest independent entity in this spacewith the
highest tenancy ratios in the industry. Today, the combined entitywhich has been re-christened as VIOM Networks
has a portfolio of nearly 45,000 towers.
Tata Teleservices Limited, along with Tata Teleservices (Maharashtra) Limited, serves over 88 million customers in
more than 450,000 towns and villages across the country, with a bouquet of telephony services encompassing Mobile
Services, Wireless Desktop Phones, Public Booth Telephony and Wireline Services across a total of ve brands vis a vis
Indicom, Docomo, Virgin Mobile, Walky (the brand for xed wireless phones), the Photon family (the companys brand
that provides a variety of options for wireless mobile broadband access) and a strategic alliance for T24.
Contact : Rajeev Narayan, Senior Vice President Corporate Affairs, Tata Teleservices Limited, 2A, Old Ishwar Nagar, Main Mathura
Road, New Delhi-110 065 Tel : +91-11-6655 8100, +91-11-6655 1013, +91 6655 1030 (D) Fax : +91-11-6655 9808-09
Email : rajeev.narayan@tatatel.co.in Mobile : +91-92-121 05151
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Tata Docomo state-of-the-art dive-in stores
& communications
Tata Communications Building-VSB, Mumbai
TATA COMMUNICATIONS

www.tatacommunications.com
Tata Communications is a leading provider of communications solutions to global enterprises and service providers and
Indian small & medium enterprises. Tata Communications range of services for global enterprises and service providers
includes transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed
security, managed collaboration and business transformation.
The company owns and operates one of the worlds largest and most advanced submarine cable networks and a Tier-1
IP network. These capabilities have been built through a mix of organic efforts and several global acquisitions including
that of Tyco Global Network (TGN) in 2005 and Teleglobe in 2006. The company has ofces in 80 cities in 40 countries and
an employee base of around 6,800.
Tata Communications is structured along two major business units :
Global Voice Solutions
This business unit gives Tata Communications the distinction of being among the worlds largest providers of wholesale
international voice services to service providers, carrying over 32 billion minutes of trafc annually. The companys
customer base includes over 1,500 carriers, mobile operators and ISPs. The company also provides a variety of
value-added services like international toll free services and account calling, and domestic long distance services in
India. Tata Communications has been recognised as the best wholesale carrier at several prestigious telecom industry
events, including the World Communications Awards and the Capacity magazines Global Wholesale Telecommunications
Awards.
Global Data Solutions
Through this business unit, Tata Communications serves the communication, connectivity and collaboration needs
of global enterprises and service providers as well as Indian small & medium businesses. Tata Communications offers
global MNCs connectivity solutions like international and India domestic private leased lines, MPLS virtual private
networks and global ethernet services as well as managed services like hosting, collaboration, including Telepresence,
hosted applications and security. In India, Tata Communications has established itself as a leading provider of enterprise
data services offering customised vertical solutions to major industries, including banking & nancial services, IT and
IT-enabled services, and media & entertainment services.
Tata Communications entered the cloud computing space in 2010 to further its promise of bringing productivity
enhancing services to Indian businesses. InstaCompute provides secure and elastic, on-demand computing and storage
resources to businesses over the network, as and when they need them while InstaApps brings global internet-based
Contact : DGM-Corporate Communications, Tata Communications, 4th oor, C Tower, Plots C21 & C36, G Block, Bandra-Kurla
Complex, Mumbai-400 098, India. Tel : +91-22-6659 2158 Fax : +91-22-6694 1912 Email : ravindran.s@tatacommunications.com
collaboration, ofce tools and software applications to Indian companies, with on-demand ease of use and
pricing. During 2011, Tata Communications plans to expand its cloud computing offerings to other key markets
like Singapore and South Africa.
Tata Communications is also a leading provider of bandwidth, IP connectivity, mobility and other value-added
services to service providers globally. It further leverages its skills in network engineering, operations and
management to provide such services on an outsourced basis to other telecom companies, enabling them to
achieve signicant transformation in performance, quality and cost.
Investments
Tata Communications has made investments in joint ventures in Nepal and South Africa. In South Africa, it has
controlling stake in the countrys rst converged services operator, Neotel, which caters to wholesale, business
and home customer needs. Tata Communications also has made a strategic investment in BitGravity, a US-based
start-up provider of Content Delivery Network technology and services and recently announced an agreement
to acquire a 100% ownership in the company.
Infrastructure
Tata Communications is one of the worlds largest owners of submarine cable bandwidth, with its own cables
connecting four continents and all major countries. Tata Communications also has a vast terrestrial ber network
in India that includes over 40,000 route kilometres of inter-city network. The companys global IP network
has over 400 points of presence and enables worldwide MPLS and Ethernet reach. Tata Communications also
owns and operates nearly a million square feet of data centre and co-location facilities across the world. Tata
Communications is the worlds rst communications provider to offer public Telepresence rooms, and currently
has the largest global network of public Telepresence rooms in 12 countries across ve continents, which are
offered on a pay per use basis and enable access to this cutting-edge technology at an affordable hourly rate.
Centralised Network Operations Centre, Mumbai
Tata Communications Montreal facilities
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Tata Power
Tata BP Solar
energy
The seemingly simple but daring idea of harnessing water owing down the hills near
Mumbai to create energy marked Indias entry into the league of nations capable of
generating hydroelectric power. This remarkable vision has made the countrys nancial
capital an island that burns bright, and placed the Tata Group at the forefront of an industry
being deregulated and unshackled to address Indias ever-growing energy requirements.
energy
energy
Prole
Originally established as The Tata Hydro-Electric Power Supply Company Ltd. in 1911 to supply power to Mumbai, Tata
Power is Indias largest integrated private power utility with an installed generation capacity of over 3000 MW and a
presence across the entire value chain in power generation (thermal, hydro, solar, wind and geothermal), transmission,
distribution, trading, fuel and logistics.
Having served Mumbais consumers for over nine decades, Tata Power has since spread its footprint across the country and
overseas. The thermal power stations of the company are located at Trombay in Mumbai, Jojobera in Jharkhand, Haldia in
West Bengal, Power House #6 in Jamshedpur and Belgaum in Karnataka. Its hydro stations are located in the Western Ghats
of Maharashtra, and wind farms in Maharashtra, Gujarat and Karnataka. It has also implemented a 3 MW Solar power plant
at Mulshi in Maharashtra.
The company has been a front runner in introducing state-of-the-art power technologies in India. Among the achievements
the company has to its credit are the installation of Indias rst 500MW unit at Trombay, the rst 150MW pumped storage
unit at its hydro plant at Bhira, and a ue gas de-sulphurisation plant for pollution control at Trombay. An optimum mix of
hydel and thermal capacity enables the company to supply power at competitive tariffs to its customers. The companys
transmission and distribution losses are among the lowest in the country at a mere 1.8 per cent.
The companys growth plans include signicant capacity addition in the next three years, scaling from the current 3000 MW
to 8000 MW by 2013. The new projects under implementation are as follows :
4000 MW Mundra Project : The Mundra UMPP is progressing as per schedule with engineering, procurement, and
construction activities underway. The overall project progress achieved is 71%. The rst unit is expected to be commissioned
by September 2011.
1050 MW Maithon Project : The project has achieved 90% completion and Unit 1 is expected to be commissioned by end
of March 2011.
Captive power projects for Tata Steel : Industrial Energy Limited (IEL), a joint venture between Tata Power (74 per cent)
and Tata Steel (26 per cent), aims to develop new Captive Power Projects (CPPs) to meet the power requirement of Tata Steel.
The projects 120 MW Unit 5 is being constructed at the companys existing site at Jojobera and has been synchronised. The
project is expected to be commissioned by end of March 2011.
114 MW Dagachhu Project : A partnership with the Royal Government of Bhutan (RGoB), the project is progressing as
scheduled. All major orders for the project have been placed. The rst unit is targeted to be commissioned by FY14.
Partnership with SN Power : The company has signed an exclusive partnership agreement with SN Power, Norway, to
set up Joint Ventures to develop hydropower projects in India and Nepal. Tata Power and SN Power have already begun
pursuing potential project opportunities based on the vast reserves of renewable energy in the Himalayan region.
POWER
www.tatapower.com
Site picture of 1,050MW Maithon power project
4,000MW Mundra ultra mega power project under construction
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1600 MW Coastal Maharashtra Project : All statutory clearances required to start the project implementation
are in place. Disbursement of compensation to land owners is in progress by Raigad district authorities and
45% of private land has been covered till date. Activities pertaining to site enabling works have been identied
and are being addressed.
660 MW Naraj Marthapur, Odisha : Environment Clearance for the project has been recommended by MoEF,
subject to clearance from National Board of Wild Life (NBWL) for which the process is on. All the balance clearances
for the project have been obtained. Land acquisition is currently in progress and the entire process, including of
the forest land is expected to be completed by April 2011. The company has been allotted, along with three
others, the Mandakini coal block located in the Angul district of Odisha, which will feed coal to the plant.
Tiruldih Power Project, Jharkhand (3x660 MW) : The process of land acquisition in Jharkhand is expected to
take around 12-18 months. In principle, clearance has been received from the Railways for the transportation
of coal from the Tubed Coal Block in Jharkhand, which has been jointly allotted to Tata Power and one other
company.
Projects in Renewables
Wind Power : Tata Power is Indias leading private wind generation company with an installed capacity of 228
MW. Currently, Tata Powers wind power capacity is spread across three states Maharashtra, Gujarat and
Karnataka. The company has placed an order for 150 MW additional wind capacity to be set up in Maharashtra
and Tamil Nadu.
Solar Power : Tata Power is implementing a 3 MW solar photo-voltaic plant at Mulshi, which will be one of the
largest grid connected plants in Maharashtra. It has also signed a Power Purchase Agreement with Gujarat Urja
Vikas Nigam Limited for a 25 MW Solar Photovoltaic Power Project at Mithapur, Gujarat.
240 MW Sorik Marapi Geothermal Project : A consortium led by Tata Power (47.50%), along with Origin Energy
Ltd., Australia (47.50%) and PT Supraco, Indonesia (5%), won the Sorik Marapi geothermal project in Northern
Sumatra, Indonesia. The Sorik Marapi project is estimated to support the development of approximately 240
MW of geothermal generation capacity. The project will be developed by PT Sorik Marapi Geothermal Power
(SMGP), a Special Purpose Vehicle formed by the consortium. The consortium would undertake a detailed
exploration programme over the next 18 months. The expected commercial operation date for the project is
June 2015.
Fuel
Indonesian coal companies : The company has 30 per cent equity stake in two major Indonesian thermal coal
producers, PT Kaltim Prima Coal and PT Arutmin Indonesia, as well as related trading companies owned by PT
Bumi Resources Tbk.
energy
Water pipes leading to the Bhira Power Plant
Solar Cells at Walwhan
Joint Ventures and subsidiaries
North Delhi Power Limited (NDPL) : A subsidiary in joint-venture with the Government of Delhi, this company distributes
and supplies power to the north and north-west areas of Delhi. The company serves over 4.5 million consumers spread
over an area of 510 sq km. Since commencing operations in July 2002, NDPL has successfully reduced aggregate technical
and commercial (AT&C) losses from a high of 53 per cent to less than 20 per cent and launched a series of technological
improvements for upgrading reliability and other consumer services.
Tata Power also has a 51 per cent stake in Powerlinks Transmission Limited, a joint venture with the Power Grid
Corporation of India Ltd., for the 1,200 km Tala Transmission Project of the 1,020MW Tala Hydro-electric project based
in Bhutan. The Tala Transmission Project represents Indias rst inter-state transmission project with public-private
partnership since the enactment of the countrys Electricity Act in 2003, which had set out the regulatory structure for
the opening up of the power sector in India. The successful commissioning of the Tala Transmission system ahead of
schedule in 2006 led to the synchronisation of the central and northern grids to make it one of the largest power grids
in the world.
Tata Power Trading Co. Ltd., a wholly owned subsidiary, is the rst company to have been awarded a power trading
licence by the Central Electricity Regulatory Commission enabling it to carry out transactions all over India.
The companys Strategic Electronics Division (SED) designs and develops electronic products and systems for Indias
defence and other core sectors. SED has received seven manufacturing licences under new defence procurement
procedures, making it eligible to receive RFPs for major programmes from the Ministry of Defence.
NELCO Limited (a subsidiary) has its core competence in the areas of systems integration and project management
for defence electronics, energy network management, power electronics, VSAT networks and automation. A pioneer in
several segments of its operations, the company caters to core segments like defence, railways, steel, cement, automobile,
oil and gas, paper, power plants, ceramics and services.
Tata Power is proud to be a sustainability steward and is working on leading the industry towards responsible growth.
The companys sustainability initiatives comprise investing in clean energy production, building a strong renewable
portfolio, focusing on bio-diversity conservation, streamlining water use, and planting thousands of trees in the vicinity
of the plants to reduce the carbon footprint. The company has also created a sustained platform called Tata Power Energy
Club (TPEC) for the school children of the country to practise energy conservation. It believes in involving school children
to propagate efcient usage of energy for a greener and safer tomorrow. TPEC has become a nation-wide movement
and has covered more than 275 schools till date across nine cities in India, i.e., Mumbai, Pune, Bengaluru, Kolkata, Delhi,
Ahmedabad, Jamshedpur, Lonavla, and Belgaum. The club has over 30,000 Energy Champions and has sensitised over
2.5 million citizens.
TATA BP SOLAR
www.tatabpsolar.com
Prole
Tata BP Solar is a JV between Tata Power Company and BP Solar. It transacts the largest business in India for solar
photovoltaic and solar water heating products and employs state-of-the-art technology to offer high quality,
innovative solar solutions that cater to the needs of individual customers, large institutions as well as entire
communities. The company enjoys ISO 9001 and ISO 14001 Certication.
Products
Tata BP Solar provides customised solar solutions to various segments: (1) Access to energy (illuminating village
homes and communities). (2) Energy to business (telecom towers, railways, banks, green buildings, offshore oil
platforms). (3) On to grid Centralised MW solar farms and grid-connect residential / commercial rooftops. The
company has set up a 1 MW solar rooftop plant at Delhi, while a 3 MW solar farm at Mulshi is in advanced stage of
construction and more plants in various implementation stages.
Infrastructure
Tata BP Solars world-class manufacturing facilities for solar photovoltaic products and solar water heating systems
are among the largest and rst of their kind in the country.
Exports
Tata BP Solar regularly exports products and systems to several countries.
Contact : Tata BP Solar, 78, Electronics City, Hosur Road, Bengaluru-560 100, India. Tel : +91-80-4070 2000, 3000
Fax : +91-80- 2852 0116 Email : tatabp@tatabp.com
Contact : Head - Corporate Communications, Tata Power, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6665 8801 Email : shalinis@tatapower.com
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Over the last 30 years, Tata Power has continued to contribute to eco-restoration and eco-development programmes
in the Western Ghats, one of the most sensitive eco-systems in the world. Over seven million saplings of 60 tree
species have been planted in this fragile and valuable area.
It was in the early 1900s that the Groups Founder Jamsetji Tata had vowed to provide the country and its people
with cheap, clean and abundant power. Tata Power is only trying to make good on that promise and take pride in
Lighting up Lives!
4X 25kWp Solar Power Plants at Tangtse, Durbuk for Ladakh
Ecological Development Group
1MW Solar Rooftop Power Plant at Delhi
The Taj Mahal Palace, Mumbai
services
services
Legend has it that it all started in the early 1900s when an Indian took umbrage at not
being allowed entry to a hotel because he had the wrong skin colour. Jamsetji Tata,
the founder of the Tata Group, responded by creating Indias rst luxury hotel, the Taj
Mahal Palace and Tower. Those following in his footsteps have built on the legacy with
enterprises across the services spectrum, including insurance and other nancial services.
services
Hotels,
Property Development & Infrastructure
The Indian Hotels Company Limited
(Taj Hotels Resorts and Palaces)
Tata Realty and Infrastructure
Tata Housing Development
JUSCO
Drive India Enterprise Solutions Limited (DIESL)
Financial Services
Tata AIG
Tata Asset Management
Tata Investment Corporation
Tata Capital
Other Services
Tata Strategic Management Group
Tata Services
Prole
The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and
Palaces. IHCL operates in the luxury, premium, mid-market and value segments of the market through the following
brands : Taj (luxury full-service hotels, resorts and palaces); Vivanta by Taj (upper upscale hotels : full-service hotels
and resorts); The Gateway Hotel (upscale/mid-market full service hotels and resorts) and Ginger (economy hotels).
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and nest group of hotels, comprising
92 hotels in 53 locations across India with an additional 16 international hotels in Maldives, Malaysia, Australia, UK,
USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels,
idyllic beach destinations to authentic grand palaces, from dazzling resorts to pastoral safari lodges, each Taj hotel
offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. For over a century,
Taj Mahal Palace, the iconic agship has set a benchmark for ne living with exquisite renement, inventiveness
and warmth.
At the Taj Hotels Resorts and Palaces luxurious living and ne dining nd common ground. Whether it is taking
exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is
renowned for the eclectic culinary experiences it brings to its guests.
The Taj Mahal, Bombay, the agship hotel of Taj Hotels Resort and Palaces, was born out of Jamsetji N. Tatas dream.
Mr. Tata believed that Bombay (now Mumbai), the commercial capital of India, required a grand hotel, one that
would enhance its reputation amongst the great cities of the world. The Taj Mahal Palace & Tower, Mumbai opened
on December 16, 1903 and epitomised a philosophy that still holds true today : to provide impeccable service and
unparalleled facilities so every stay is a memorable one.
The agship hotel is an architectural marvel and brings together Moorish, Oriental and Florentine styles. Offering
panoramic views of the Arabian Sea and the Gateway of India, the hotel is a gracious landmark of the city of
Mumbai, showcasing contemporary Indian inuences along with beautiful vaulted alabaster ceilings, onyx
columns, graceful archways, hand-woven silk carpets, crystal chandeliers, a magnicent art collection, an eclectic
collection of furniture and a dramatic cantilever stairway.
Drawing strength from its leadership position in India, the Taj in recent years has embarked on a complementary
strategy to expand its international footprint. The most signicant additions to its portfolio have been The Pierre,
the iconic landmark hotel on New Yorks Fifth Avenue; Taj Boston; Taj Campton Place, San Francisco; Taj Cape Town,
South Africa; and Blue, Sydney.
INDIAN HOTELS

www.tajhotels.com
Taj Lake Palace, Udaipur
Umaid Bhawan Palace, Jodhpur
Rambagh Palace, Jaipur
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The Taj West End, Bengaluru
The Taj Mahal Hotel, New Delhi
Taj Falaknuma Palace, Hyderabad
services
The Taj has strengthened its presence in the Indian Ocean rim with the Exotica Brand, evolved as part of Taj Hotels
Resorts and Palacesintent to position it as a brand clearly differentiated by its product philosophy and service design.
The Taj Exotica Resort and Spa in Maldives is centered on high-end accommodation, intimacy and an environment
that allows its guests unrivalled comfort and privacy.
Taj Hotels has further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in
Dubai, Langkawi in Malaysia and Thimpu in Bhutan.
The presence of Taj Hotels Resorts and Palaces globally has been developed through a network of Taj regional sales
and PR ofces in the United Kingdom, France, Germany, Italy, Russia, Dubai, Singapore, Sydney, Tokyo & the United
States of America.
In a new foray in the service apartments category, the Taj has opened the Taj Wellington Mews Luxury Residences
as a complex of 80 luxurious serviced apartments in South Mumbai. The Taj has also entered the high-end wildlife
tourism segment in partnership with & Beyond Africa. The properties under this venture are Mahua Kothi at the
Bandhavgarh National Park, Baghvan at the Pench National Park, Banjaar Tola at the Kanha National Park, and Pashan
Garh at the Panna National Park, all situated in Madhya Pradesh, India.
Taj also operates Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 LX and Avanti II aircrafts, and
Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai, and Kochi in Kerala. It also operates
Taj Sats Air Catering Limited, the largest airline catering service in South Asia, as a joint venture with Singapore
Airport Terminal Services, a subsidiary of Singapore Airlines.
Additionally, Taj Hotels Resorts and Palaces established the Indian Institute of Hotel Management, Aurangabad in
1993. The institute offers a three-year diploma, designed with the help of international faculty and has afliations
with several American and European programmes.
Associate Companies and Joint Ventures
The Indian Hotels Company Limited is the Taj Hotels Resorts and Palaces main company, owning around a third of
the groups inventory of rooms. The balance of the room inventory is with associate companies and joint ventures.
Corporate Social Responsibility
The key theme of corporate social responsibility at The Indian Hotels Company Limited is to build livelihoods with a
clear focus on women, craftsmen and artisans; and education of children. The core competencies of the hospitality
business have been utilised to make these themes truly relevant and meaningful.
Contact : Vice President Marketing, Taj Hotels Resorts and Palaces, Oxford House, 15/17 N. F. Street, Apollo Bunder,
Mumbai-400 001, India. Tel : +91-22-6665 1236 Fax : +91-22-2281 8849 Email : deepa.harris@tajhotels.com
Taj Cape Town
The Pierre, New York
Taj Boston
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REALTY AND INFRASTRUCTURE LIMITED www.tata-realty.com
Real estate and infrastructure have been identied as sectors with strong growth prospects in India and Tata Realty And
Infrastructure Limited (TRIL) a 100% subsidiary of Tata Sons has been set up to cater to the sectors potential for
growth.
The companys current work dossier comprises :
Real Estate Projects
A world-class IT / ITES SEZ development Ramanujan IT City at Taramani, Chennai (25 acres)
A retail and city-centre development Trilium in the heart of Amritsar
Development of IT SEZs for TCS at Hinjewadi in Pune, Rajarhat in Kolkata and Garima Park in Ahmedabad
A water-front premium residential development Tritvam at Marine Drive, Kochi
A city-centre mixed use residential & retail development Capitol Heights at Nagpur
Infrastructure Projects
TRIL has submitted RFQs for 16 road projects across India and is implementing the Rs. 1,370 crore Pune-Solapur Highway
Project
TRIL along with Siemens has qualied at the RFQ process for the Bengaluru Airport High Speed Rail project
TRIL is in discussions for the development of a 2,500 acre multi-product SEZ in Odisha
TRIL is also in the process of setting up 14 logistics parks across India, of which land acquisition has commenced at
3 locations
TRIL is promoting the use of monorail and Personal Rapid Transport (PRT) for urban transport solution
TRIL is also in discussion for the development of inland waterways systems in the states of Gujarat and Maharashtra
Fund Management
TRIF-1 Fund
TRIL has recently completed its commitment of the offshore fund Tata Realty Initiatives Fund-1 (TRIF-1) which had an
available corpus of US$ 750 mn for the development of real estate projects.
Proposed Infrastructure Fund
TRIL also plans to set-up an infrastructure fund Tata Infrastructure Initiatives Fund-1 (TIIF-1) to develop prestigious
infrastructure projects.
Contact : Marketing, Tata Realty and Infrastructure Limited, Elphinstone Building, 2nd Floor, 10 Veer Nariman Road, Fort, Mumbai-400 001,
India. Tel : +91-22-6629 4000 Fax : +91-22-6629 0520 Email : cengineer@tata.com
Proposed retail mall, Trilium, Amritsar
Proposed premium residential apartments, Tritvam, Kochi
Proposed Ramanujan IT City, Chennai
services
HOUSING DEVELOPMENT COMPANY www.tatahousing.com
Incorporated in 1984, Tata Housing Development Company Ltd. is a 100% subsidiary of Tata Sons.
Tata company is currently developing more than 40 million square feet of iconic projects. It seeks to attain industry
leadership by pioneering innovative products for different consumer segments, with its residential offerings ranging
from Rs 5 lakh to Rs 7 crore.
Its primary business is the development of properties in the residential, commercial and retail sectors. Its operations
span various aspects of real estate development, such as land identication and acquisition, project planning, designing,
marketing and property management. All its projects are conceptualised after in depth consumer and market research,
with the design expertise of leading international architects. All projects are certied Green, constructed and designed
as per the guidelines of the Indian Green Building Council.
The company has set up a wholly owned subsidiary Smart Value Homes Ltd., which focuses on developing products in
the Value and Affordable Housing segments, priced between of Rs 5 lakh to Rs 35 lakh. Tata Housing will also continue to
provide Premium and Luxury Housing projects.
Currently present in Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Goa, Chandigarh, Pune, Lonavala and Talegaon, the
company is now expanding to other tier I and II Indian cities. Some of its current projects are:
Shubh Griha, Vasind Expansion of Indias rst true value housing project
New Haven, Vasind Part of a sustainable integrated township where one can buy a home and own a city
La Montana, Pune A mixed use Mediterranean theme based development
Crescent Lake Homes, Chennai A sustainable integrated township
Eden Court Primo, Kolkata Luxury housing at affordable prices at Rajarhats prime location
Prive, Lonavala Luxury hillside residences built on the theme of open architecture
Louvre, Duplex Living at Raisina Residency, Gurgaon Exclusive Duplex Apartments within a premium modern
residential complex conceptualized around the theme of Art and Culture
Tata Housing has received various industry recognitions in the form of awards, including: the Community Engagement
and at the Asia Responsible Entrepreneurship Awards, 2009; the Best Development Marketing and Architectural Design
(Residential category) award for Raisina Residency at the CNBC Asia Pacic Property Awards, 2009; and Best Residential
Developer of the year at the Property Awards, 2010 by the Property World Publications.
Contact : Head - Marketing Services, Tata Housing Development Co. Ltd., 12th Floor, Times Tower, Kamala Mills Compound,
Senapati Bapat Marg, Lower Parel (W), Mumbai-400 013 Tel (B) : + 91 22 6661 4444 Email : response@tatahousing.com
Prive, Lonavala
La Montana, Talegaon (Model representation)
New Haven, Vasind (Model representation)
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Contact : Head - Corporate Communications, JUSCO, Sakchi Boulevard Road, Northern Town, Bistupur, Jamshedpur-831 001, Jharkhand, India.
Tel : + 91 657 6652101/ 6652013 Fax : + 91 657 2424219 Email : jusco@tatasteel.com
JUSCO www.juscoltd.com
JUSCO is a wholly owned subsidiary of Tata Steel Limited which was created in 2003 by transferring the Town Services
Division of Tata Steel. It is Indias rst comprehensive urban infrastructure services provider in the private sector. It works
with industries, state governments, urban local bodies, communities and individuals to deliver sustainable infrastructure
solutions.
Services offered
Water and Wastewater : End-to-End solutions for all municipal and industrial sectors viz O&M, EPC, BOTs etc.
Power Distribution : Licensee, franchisee, O&M, consultancy, engineering & construction
Municipal Solid Waste Management : O&M, Turnkey, BOT and EPC
Engineering & Construction : One stop shop for urban and industrial infrastructure like roads & bridges, residential,
recreational, civil and structural construction
Important Projects
Salt Lake, Kolkata: Indias rst urban water sector PPP project under the Jawaharlal Nehru National Urban Renewal
Mission (JNNURM) in DBOOT mode for 30 years. This project is in collaboration with M/s. Voltas and was awarded in
2007. The project was inaugurated in January 2011
Haldia, West Bengal: Indias rst, and so far only, Lease-cum-BOT urban water project for 25 years (started operations
in November 2008)
Mysore, Karnataka: Indias largest urban water management project for rehabilitation and conversion to 24x7 supply
in 6 years under JNNURM (started operations in January 2009)
Seraikela-Kharsawan District, Jharkhand: One of the few regions in India where two parallel distribution licensees
are providing power to consumers (started operations in October 2007)
Jamshedpur, Jharkhand: Construction of 4-lane bridge with 8-lane toll plaza and approach roads on BOT basis
Kollam, Kerala: Establishment of an integrated municipal solid waste processing and disposal facility. The project
got inaugurated in July 2010
Mysore, Karnataka: Construction of engineered Landll and O&M for 14 years (started construction in October 2010)
In the last six years JUSCO has received several awards at various forums for its service delivery. Some of them are :
Most Admired Developer in Water & Urban Infrastructure Sector 2010 at New Delhi, India
National Award for Excellence in Water Management 2009 by CII at Hyderabad, India
National Urban Water Award 2009 by the Government of India at New Delhi, India
TPM Excellence Award 2008 by JIPM at Kyoto, Japan
5th Asia Water Management Excellence Award 2008 at Kuala Lumpur, Malaysia
Commendation from Global Water Intelligence at London, United Kingdom
Water treatment plant
132 KV Sub Station
services
Contact : Head Corporate Communication, Corporate Ofce, 7th Floor, Kamla Executive Park, Andheri (East), Mumbai-400059, India.
Tel : +91-22-6777 9000 Fax : 91-22-6777 9001 Email : info@driveindia.co.in
DRIVE INDIA ENTERPRISE SOLUTIONS LIMITED (DIESL) www.diesl.in
Established in 2003, Drive India Enterprise Solutions Ltd. (DIESL) is a leading provider of third party logistics services
(3PL) in India. The company is a 50:50 JV between Tata Industries and Tata International.
DIESL caters to a wide range of industries including telecommunications, consumer durables, FMCG, retail,
automobiles, DTH and also undertakes project logistics. Its service offerings to these segments include:
Warehousing Solutions : Warehousing, order execution, stock yard management and inventory control.
Distribution : Primary & secondary transportation, reverse logistics, store replenishment, express and home
delivery, e-fulllment.
International Logistics Solutions : Trading, import, customs clearance, freight forwarding.
Value Added Services : Kitting, packaging, MIS, pre delivery checks, cash management etc.
Network : DIESL has a pan-India presence with 176 warehouses across 67 cities with a combined area of 4.4 million
square feet under management. DIESLs distribution network currently connects over 7,000 towns across the
country. With a strong focus on technology implementation, all of its warehouse locations are connected with SAP
and provided with warehouse and distribution management software.
Awards and Recognitions : DIESL was awarded The Best 3PL Company of the Year Award 2010 at the Express
Logistics & Supply Chain Conclave and the Brand and Customer Loyalty Award 2011 for the Logistics Sector at the
Loyalty Awards.
DIESL is an ISO 9001:2008 certied company.

Distribution Centres, at Bengaluru...
...Kolkata
... and Cochin
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TATA AIG
www.tata-aig.com
The Tata presence in the insurance segment is through two companies Tata AIG Life Insurance Company Limited and Tata AIG
General Insurance Company Limited (collectively Tata AIG).
Tata AIG Life Insurance Company Limited
Tata AIG Life Insurance Company Limited (Tata AIG Life) is a joint venture between Tata Sons and AIA Group Limited (AIA). The
company combines Tatas pre-eminent leadership position in India and AIAs presence as the largest, independent, listed pan-Asia
life insurance group in the world spanning 15 markets in Asia Pacic. Tata Sons holds a majority stake (74%) in the company and AIA
holds 26% through an AIA Group company.
Tata AIG Life provides insurance solutions to individuals, groups and corporate houses. It offers a wide spectrum of life insurance
solutions to the rapidly expanding consumer base which includes around 40 products spanning various categories and life-stage
needs. As on March 2010, the company had 1,809,000 policies in force.
The company uses multiple channels of distribution like agency, bancassurance, corporate agency, direct marketing (including
Online sales), broking, etc. to reach out to different market segments. As on December 2010, it had some 360 sales ofces in 275
cities and towns across India. It employs over 6,000 people and has over 100,000 advisors.
The company has launched several new initiatives in the insurance market by anticipating customer needs. It was an early entrant
in the highest NAV guaranteed product space and, in fact, the only player to offer highest NAV guarantee plans on a pure pension
platform. It was one of the rst private life insurers to launch Whole Life insurance plans as well as health insurance plans.
As a socially committed life insurance organization, Tata AIG Life was one of the rst privately owned insurance companies in India to
launch dedicated micro-insurance products for low income communities in rural India. Recently, the company tied up with Syndicate
Bank to provide insurance solution to the banks customers covered under the nancial inclusion program.
Tata AIG General Insurance Company
Tata AIG General Insurance Company provides insurance solutions to individuals and corporates. It offers a complete range of general
insurance products including insurance for automobile, home, personal accident, travel, energy, marine, property and casualty as
well as several specialised nancial lines. The company believes in offering innovative and relevant insurance solutions in the retail
and commercial space. Each product offering is backed by expertise and an unparalleled claims service.
The companys products are available through various channels of distribution like agents, brokers, banks (through Bancassurance
tie ups) and direct channels like telemarketing, digital marketing, worksite management etc. The company has its operations in 36
cities through 47 ofces.
Contact : Corporate Communications, Tata AIG Life Insurance Company Limited (Regn. No.110), Delphi B Wing, 2nd Floor, Orchard Avenue,
Hiranandani Business Park, Powai, Mumbai-400 076, India. Tel : + 91-22-6647 9000 Fax : + 91-22-6702 4123 Email : corpcomm@tata-aig.com.
Insurance is the subject matter of the solicitation.
Contact : Marketing & Corporate Communications, Tata AIG General Insurance Company Ltd., A-501, Building No. 4, Innity IT Park, Dindoshi, Malad
East, Mumbai, India. Tel : +91-22-6693 0000 Fax : +91-22-6693 0050 Email : india.marketing@tata-aig.com Website : www.tataaiginsurance.in
services
Contact : Head Investor Services, Tata Asset Management, Mafatlal Centre, 9th Floor, Nariman Point, Mumbai-400 021, India.
Tel : +91-22-6657 8282 Fax : +91-22-2261 3782 Email : kiran@tataamc.com
Prole
Tata Asset Management Ltd has more than 16 years track record in investment management. It is one of the most trusted asset management
companies in India with an asset base of over Rs. 26,000 crore (average assets as of February 2011).
Tata Asset Management offers a range of innovative investment solutions to facilitate wealth creation for its investors. The company offers a
complete bouquet of products and services aimed at helping investors plan their investments.
The core strength of Tata Asset Management stems not only from its sound systems and processes, but also from the quality of its intellectual
capital, which is made up of the best and brightest minds. At the same time it has a robust risk management framework in place with in-built
controls and balances. The company currently services its client base of over 18,00,000 investors from over 80 touch points nationally.
Products and Services
Tata Asset Management manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt funds.
These funds have catered successfully to the investment needs of its investors. The company also offers portfolio management services to
high networth individuals and renders advisory services to offshore investors / funds investing into India.
Tata Asset Management has identified specific communities like distributors, investors, third party associates and the underprivileged for its
beyond business initiatives. With distributors, investors and associates, the focus is on spreading financial literacy to the larger population
through training in financial planning in meetings and investor clinics. With the underprivileged, the association includes awarding service
contracts to designated agencies and donations for sports, medical care and charities.
ASSET MANAGEMENT www.tatamutualfund.com
A range of funds to meet your
life-stage nancial needs
INVESTMENT CORPORATION www.tata.com
Tata Investment, promoted by Tata Sons in 1937, is an NBFC registered with the Reserve Bank of India. The company is one of the few publicly held
investment companies listed on the Bombay Stock Exchange Ltd. and the National Stock Exchange of India Ltd. The company became a subsidiary
of Tata Sons in February 2008. Tata Sons, together with other Tata companies, holds over 70% of the paid up capital of Tata Investment.
The companys activities comprise primarily of investing in long-term investments in equity shares and equity-related securities of companies
in a wide range of industries. Tata Investment has a paid-up capital of over Rs. 48 crore (which would increase to over Rs.55 crore in May 2011)
and reserves of over Rs.1,500 crore as on December 31, 2010, apart from the increase in reserves that may arise from normal operations. Tata
Investment had a portfolio of investments with a book value of over Rs. 1,750 crore and an approximate market value of Rs. 4,700 crore as on
December 31, 2010.
The company has been rated by CRISIL (Indias leading credit rating agency) since 1994, and has been assigned their highest rating of AAA (triple
A) which rating has been re-afrmed from year to year and is valid to date.
Tata Investment, jointly with Tata Sons, was among the rst companies to receive an in-principle approval to set-up a mutual fund and is the
promoter of the Tata Mutual Fund.
Contact : Executive Director & Secretary, Tata Investment Corporation Ltd., Elphinstone Building, 10 Veer Nariman Road, Mumbai-400 001, India.
Tel : +91-22-6665 7186 Fax : +91-22-6665 7917 Email : mjkotwal@tata.com
Contact : Deputy Vice President (Brand Marketing & Corporate Communication), Tata Capital , One Forbes, Dr. V. B. Gandhi Marg, Fort, Mumbai-400 001, India.
Tel : +91-22-6745 9197 Email : veetika.deoras@tatacapital.com
Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Systemically Important Non
Deposit Accepting Non Banking Financial Company (NBFC) and offers fund and fee-based nancial services to its customers.
Tata Capital is headquartered in Mumbai and has a wide network of over 100 branches spanning all critical markets in India.
Offerings
Commercial Finance : The Commercial Finance business offers Term Loans, Working Capital Loans, Channel Finance, Equipment Finance, Lease
Rental Discounting, Bill Discounting, Letter of Credit* and Bank Guarantee* to small, medium and large corporates.
* Offered through its associate banks.
Investment Banking : Tata Capital Markets Limited (TCML), a wholly-owned subsidiary of Tata Capital Limited, holds a Category I Merchant Banking
license from the Securities and Exchange Board of India (SEBI) and offers a bouquet of services comprising M&A Advisory, PE Syndication and Debt
and Equity Capital Market services.
Private Equity : Tata Capitals Private Equity business identies, funds, nurtures and protably exits companies with signicant growth potential.
Infrastructure Finance : The Infrastructure Finance business caters to the specialised needs of the infrastructure sector and offers Equipment
Finance, Project Finance, Equipment Rentals, Working Capital Loans, Bill Discounting/Factoring, Renance, Top Up Loans and Loan Syndication.
Securities : Tata Securities Limited, a wholly owned subsidiary of Tata Capital Limited, offers quality products and services like equity trading and
research to institutional and retail customers.
Wealth Management : Tata Capital Wealth Management offers a suite of Investment Management and Financial Planning services.
Consumer Loans : Tata Capital offers wide suite of loans such as Home Loans (From Tata Capital Housing Finance Limited, a wholly-owned
subsidiary of Tata Capital Limited), Auto Loans, Personal Loans, Business Loans, Loans against Property and others.
Tata Cards : Tata Card is a White Label Credit Card issued, established and operated by the SBI with Tata Capital.
Travel Related Services : TC Travel and Services Limited, a wholly-owned subsidiary of Tata Capital Limited, offers a wide range of services such as
airline ticketing, visa and passport facilitation, hotel accommodation, car hire and surface transport.
Foreign Exchange : TT Holdings & Services Limited, a wholly-owned subsidiary of Tata Capital Limited offers a complete range of travel related
foreign exchange products.
CAPITAL www.tatacapital.com
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services
STRATEGIC MANAGEMENT GROUP www.tsmg.com
Contact : Tata Strategic Management Group, 18th Floor, Nirmal, Nariman Point, Mumbai-400 021, India. Tel : +91-22-6637 6789 Fax : +91-22- 6637 6600
Email : corporate@tsmg.com
Tata Strategic Management Group ( Tata Strategic) is the largest Indian owned
management consulting firm. Its clientele includes private sector companies in
India, multi-national corporations, public sector / Government and companies
within the Tata Group.
Today over 50% of its business comes from non-Tata clients and 20% from
international clients. Tata Strategic has a team of more than 70 consultants,
recruited from top business schools or laterally from industry. The team is aided
by a panel of experts, each with extensive industry expertise. Tata Strategic is
organised along the following industry domains and functional areas :
Industry Domains Functional Areas
Automotive and Components Strategy
Equipment and Metals Organisational Effectiveness
Infocom, Media and Education Project Excellence
Chemicals Marketing
Consumer and Retail SCM and Logistics
Infrastructure Sourcing
Energy
Tata Strategic offers a comprehensive range of solutions covering direction setting;
driving strategic initiatives in the areas of organisation effectiveness, marketing
and operations; and implementation support.
Tata Strategic is an IP driven firm with unique India insights and proprietary
frameworks.
International Experience
Tata Strategic works with clients in South Asia, West Asia, Africa and Europe addressing local market issues or for their India plans.
Alliances
Tata Strategic has a network of alliances with the following companies: Acxit Capital; Pharma Alliance International; Tata International; Tata
Capital and Thru-put Management Systems.
The alliances help Tata Strategic to bridge capability gaps and expand its global footprint. Along with its alliance partners Tata Strategic offers
clients advanced solutions, international experience and end to end services.
Strategy
Vision
Market insights : B2B,Urban, Rural
Competitive Strategy
Growth/Business Plans
Organisation Structure
Roles & Decision rules
Workforce Productivity
Performance Management
Capability Assessment
Talent Management
Delegation & MIS
Product Innovation
Market Share
Route-to-Market
Brand Strategy
Structured Sales &
Distribution
Marketing Upgradation
Manufacturing Strategy
Service levels
Logistics & Supply Chain
Throughput enhancement
Capital Productivity
Project Management
Strategic Sourcing
Programme Management
Renements/Course Corrections
India Entry
Alliance & Acquisition Planning
Strategic due diligence
Scenario Planning
Set Direction
Drive Strategic
Initiatives
Support
Implementation
Organisation Effectiveness Marketing Operations

Tata Management Training Centre, Pune
Annual Economy Update
from the DES
Tata Central Archives, Pune
Tata Services Limited was incorporated in 1957 to provide Group companies centralised services on a no-profit no-loss basis. The
company has specialised divisions and departments to look after relevant areas which include :
Department of Economics and Statistics (DES) : Provides economics and business research inputs for strategic decision making to
Tata companies. Publishes the Statistical Outline of India and the Global Statistical outline.
Group Corporate Affairs : Manages the Tata Brand, the publishing activities (web and print) of the group, and group media
relations.
Public Affairs Department : Works as a facilitator for value creation to Group companies. Guides the engagement of Tata companies
with the external regulatory and business environment, and stimulates ideas for new business opportunities.
Legal Department : Is a Group level resource and provides legal servicesadvisory and transactionalto Tata companies on
corporate and commercial laws, joint ventures, mergers & acquisitions, and dispute resolution.
Tata Management Training Centre : Established in 1959, TMTC undertakes Applied Research and designs and delivers Leadership
and Functional Development programs for Tata and non Tata organisations.
Talent Acquisition : Sustains & develops Tata Groups talent pipeline through structured talent acquisition & development initiatives
and improves the position Tata Group as a preferred employer through Group Level programs that are in line with business plans.
Tata Council for Community Initiatives : Coordinates and organises programmes to institutionalize corporate sustainability,
community development and environmental management initiatives within Tata Group Companies. (Please also see page 110).
Labour Relations Bureau : Advises and conducts labour and IR-related matters in courts for Tata companies.
Network Communication Department : Responsible for e-mail and internet browsing facility at Group headquarters and Tata
companies connected to it. It also manages a few intranet websites.
The Tata Central Archives : A Pune-based archival repository which consists of important documents, correspondence, photographs,
awards, trophies, medals, citations, paintings, video and audio clips and other material relating to the genesis and development of
the Tata Group. Organises thematic archival exhibition on the Tata Group companies.
Infrastructure Group : Manages; Holiday Homes and facilities such as medical, telephones, canteen, access control & reception and
central receiving section at the Groups headquarters.
SERVICES
WWW.www.tataservices.com
Contact : General Manager - Corporate & Company Secretary, Tata Services, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-22-6665 8152 Fax : +91-22-6665 8153 Email : msonawala@tata.com
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Global Statistical Outline
New publication
consumer products
Tata Global Beverages
Titan Industries
Inniti Retail
Trent
Consumer products bearing the Tata stamp of quality and trust from tea, coffee and salt to
watches, jewellery and readymade clothes have long been part of millions of Indian homes.
Following the acquisition of the famous British tea brand, Tetley, and several other acquisitions in
other geographies, discerning consumers in over 70 countries across all ve continents have also
been getting to savour merchandise carrying the Tata name.
consumer products
consumer products
consumer products
TATA GLOBAL BEVERAGES
www.tataglobalbeverages.com
Prole
Tata Global Beverages is today an integrated beverage business that has set out on a journey to become a global leader in branded good
for you beverages through innovation, strategic acquisition and organic growth. With over 200 years of history in the beverage market
and a heritage of innovation and development, Tata Global Beverages has successfully evolved from a predominantly domestic Indian
tea farming company to a marketing and brand focused global organisation with a portfolio of strong brands.
Tata Global Beverages is the second largest player in tea in the world. Over 65% of its consolidated revenue originates from markets
outside of India.The groups focus on consumer brands is evident from the fact that more than 90% of turnover is delivered by its branded
products. Over ve years ago, nearly all the groups turnover came from tea interests, but now the gure is nearer 71%, underpinning its
successful diversication strategy and giving it a leadership position in the good for you beverage space.
Formerly known as Tata Tea, the business has diversied and expanded signicantly over the last decade. Tata Global Beverages
now employs around 3,000 people with a signicant presence in over 40 countries worldwide. It recently opened its new corporate
headquarters in the UK (Uxbridge, West London). The group is making strong strides towards its mission of making the world a better
place through life-enhancing sustainable hydration with the recent JV agreement with PepsiCo in the area of non-carbonated ready-to-
drink beverages, focused on health and enhanced wellness, and the acquisition of a stake in Activate TM, a performance beverage and
bottled water company in the United States.
Major Brands
Tata Tea
Tata Tea has been rated as the second most trusted hot beverage brand in India and has been accorded Super Brand status in the
country. The Tata Tea brand covers all geographies and segments of the market and has four national variants - Tata Tea Premium, Tata
Tea Gold, Tata Tea Agni and Tata Tea Life. Tata Tea Premium is the single largest brand in India both in terms of volume and value. The
regional variants include Chakra Gold, a leading premium brand in Tamil Nadu and Andhra Pradesh; Gemini the undisputed market
leader in Andhra Pradesh; and Kannan Devan, a heritage brand that brings the freshness of the Kannan Devan hills and rules the taste
buds in Kerala on the southern coast of India.
In recent years, the Tata Tea brand has sought to redene the awakening attributes of tea to transform itself from a medium of physical
and mental rejuvenation to a medium of social awakening through its Jaago Re (Awakening) campaign. This process began with the
Jaago Re One Billion Votes campaign in 2007 to encourage Indias youth to participate in the electoral process. The campaign was a
huge success with over 620,000 citizens registering to vote. Building on its success, the Tata Tea brand recently launched the next phase
of their campaign to awaken the country, this time to the issue of corruption.
The Jaago Re campaign has been an integrated marketing campaign, including mass media advertisements, viral marketing and on-
ground activities to connect with a large number of young people across the country.
Tetley
Ever since the Tetley brothers started selling tea in 1837, the quintessentially British Tetley has built its brand by listening to tea drinkers
around the world and developing great tasting and innovative products to meet their needs. As a brand Tetley is always looking for new
ways to revolutionise the tea industry.
Whilst still producing mainstream, accessible teas, Tetleys heritage and reputation as experts in tea gives consumers the condence
they need to branch out and try something new. As a result Tetley now has a portfolio brimming with branded products to suit all
cultures, tastes and moods from every day black teas to green, red and white, fruit and herbal infusions, iced teas, tea concentrates,
spices teas, organic and decaffeinated variants and Ready to Drink (RTD).
Tetley is proud too of the way in which they get these products into the hands of the tea drinker. Having rst invented the ubiquitous
tea bag, Tetley then changed the shape of the market by introducing the round tea bags in 1989 and then the no-drip drawstring
bags in 1997 and a range of stay fresh packaging formats subsequently.
Tetley is on sale in over 70 countries, with 75 million cups consumed every day. It has continued its strong performance in the UK
maintaining its market leadership with Tetley mainstream as well as with Tetley Redbush and Tetley Decaf. Tetley Infusions are rst-
of-their-kind liquid tea mixes launched in Canada where the brand is also the market leader. These mixes combine real-brew Tetley
tea with natural fruit juice but with no articial colours, avours or sweeteners.
Eight O Clock Coffee
A brand with a 150-year heritage, Eight O Clock Coffee is America's best-selling whole bean coffee, the third largest national coffee
brand by volume and the number one player in the value gourmet coffee segment. Eight O Clock Coffee has also substantially
grown volume and value share in the grocery segment, and increased distribution amongst key customers and other important
retail channels.
The brand has updated the look of its packaging with new, modern graphics developed with consumer inputs the brands biggest
change in decades. Relevant social media activity and consumer purchase incentives are helping to spur its overall growth, as is the
increased media exposure and the brands commitment to producing award winning quality coffee.
Himalayan
Himalayan is redening the category of bottled water with its unique proposition of hydration and wellness and its Live Natural
brand philosophy.Its certicate of purity derives from its source in the Shivalik range in the Himalayas and Himalayan is internationally
accredited by the US Food & Drug Administration, the European Union, the health ministries of Japan and France and the Institute
de Fresenius of Germany as the only internationally accepted natural mineral water from India. Himalayan has established itself as
the beverage of choice at lifestyle destinations and is recognised by its discerning consumers as comparable in quality to some
of the nest natural mineral waters in the world.It is noticeable by its unique pink bottling. Currently on sale within India, it has
ambitions to expand its geographical footprint.
Good Earth
The Good Earth brand specialises in avoured and herbal teas. Vanilla, Caramel, Acai (an Amazonian fruit) and Mate (a South
American herb and natural energiser) are some ingredients plucked from nature which then nd their way into the Good
Earth teas. Re-launched recently in the US with 12 new organic blends, the original sweet and spicy avoured Good Earth is
still the most popular blend. Good Earth teas have also made a successful UK debut.
Regional Brands
Tata Coffee is involved in every aspect of the coffee making process; from the growing and curing of coffee to the
manufacture and marketing of value-added coffee products. The company retails its coffee products under its own brands
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consumer products
in the Indian market which include Mr. Bean, Coorg Pure, Coorg Filter Coffee and Mysore Gold. Its instant coffees include Tata Caf and
Tata Kaapi. Tata Coffee recently signed a non binding MOU with Starbucks coffee company for a strategic alliance in India. The MoU will
create avenues of collaboration between the two companies for sourcing and roasting high-quality green coffee beans in Tata Coffees
Coorg, India facility. In addition, Tata and Starbucks will jointly explore the development of Starbucks retail stores in associated retail
outlets and hotels.
Vitax is a leading player in the specialty tea segment in Poland with an array of fruit, herbal and green variations. Since its acquisition by
Tetley, the brand has come to represent Tata Global Beverages largest single fruit & herbal offering. In 2009 the group acquired Premium
Foods, the countrys second largest distribution business, to help support the brands ambitions to grow organically.
Jem ca is a leading brand in the highly competitive Czech Republic tea market and the market leader in black, green and fruit and herbal
teas. Growing from strength to strength and extending its range of offerings to consumers, the company celebrated the 50th anniversary
of its factory in Jemnice in 2009, with the inauguration of a new World of Tea museum.
Joekels is the third largest player in the South African tea market. Its key brands are Phendula Tips, Rooibos Laager, the economy Tea
Time range, and Tea4kidz as a special blend for children comprising of three Rooibos variations, which were launched in response to
demand from parents for healthier childrens beverages. Low in tannin, Rooibos, which is an Afrikaans word meaning red bush and is a
herb found in South Africa, has anti-spasmodic properties, which relieve cramps and colic in infants, and contains no caffeine.
Grand is a Russian umbrella brand offering coffee, cappuccino, cocoa, hot chocolate, hot tea and instant iced tea. Grand stands for quality
beverages at moderate prices, made with natural and environmentally friendly materials, and focuses on the modern consumer, who
demands quality in content as well as form.
T!ON was launched in 2009 as a refreshing new ready-to-drink cold beverage with three ingredients : ginseng, fruit juice and tea extracts.
It is symbolic of Tata Global Beverages new journey into liquid Good for you beverages. Initially introduced in Chennai, southern Indias
largest metropolis, and subsequently in the state of Tamil Nadu, this new brand has been rolled out in several new territories including
Karnataka, Kerala and Goa.
T4KIDZ is a caffeine-free hot beverage specially blended for kids, that has created a lot of positive consumer interest since its launch in
March 2010 by Tetley in the UK.
SUKK is a brand new 'jelly drink' concept launched in the UK in 2010.
Global company values
To help achieve its goal, Tata Global Beverages' culture is based on ve values that guide its actions and decisions :
Consumer is our Heartbeat
We dont just make drinks, we make special moments in each consumers day. We have a passion for our brands which we want our
consumers to share. What will you do today to make that happen?
Disruptively Challenging
We are not like our competitors, we are different! Lets ditch the conventional, forget the tried and tested and think of fresh ways to
achieve great things.
Playfully Professional
Doing business is fun. We know we can deliver results without taking ourselves too seriously.
Individually Excellent, Collectively Brilliant
Exceptional individuals pulling together. Imagine what we can achieve. No fears. No limits.
Doing Good
We make responsible choices that help improve the world.
Joint Venture Companies
Tetley ACI (Bangladesh) Ltd.
Southern Tea LLC
Empirical Group LLC
Tetley Clover (Private) Ltd.
Joekels Tea Packers (Proprietary) Ltd. , South Africa
Tata Coffee (Uganda) Ltd.
Zhejiang Tata Tea Extraction Company Ltd.
NourishCo Beverages Limited
Associates
Estate Management Services Pvt. Ltd., Sri Lanka
Watawala Plantations Ltd., Sri Lanka
Amalgamated Plantations Pvt. Ltd.
Tata Global Beverages has placed sustainability at the heart of its business by making it one of its principal strategic pillars and including it at
the core of its mission to make the world a better place through life-enhancing, sustainable hydration. This means that business strategy and
employee actions are guided by the need to make choices that grow our business and help improve the world.
To focus efforts appropriately, the organisation has identied four core sustainability issues Packaging, Climate Change, Water and Ethical
Sourcing and set stretch ve-year targets for each of them. Working as a business partner of Forum for the Future, the UKs leading
sustainable development charity, the group has started to progress towards achieving these targets. A range of projects have been initiated,
each of them with the objective of developing a sustainable product or a sustainable supply chain for the future.
Signicant progress has also been made with ethical tea sourcing through continued active membership of the Ethical Tea Partnership. In
February 2010 Tetley announced its commitment to achieve global Rainforest Alliance Certied status by 2016.
The group also continues to support some of the people and communities who have long been touched by its business. This includes
running the General Hospital, the High Range School and the Srishti Project on the tea estates in Munnar in Kerala, promoting child
literacy through book donations in the US, reading with primary school children in the UK and providing funding for the Canada Breast
Cancer Foundation.
Contact : Corporate Communications, Tata Global Beverages, Parkview, 82 Oxford Road, Uxbridge, Middlesex UB8 1UX.
Tel : +44 (0)20 8338 4000 Email : communication.team@tetley.co.uk
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consumer products
TITAN INDUSTRIES
www. titan.co.in
Prole
Titan Industries was established in 1984 as a joint venture between the Tata Group and the Tamil Nadu Industrial
Development Corporation. The company brought about a paradigm shift in the Indian watch market when it
introduced quartz technology and complemented it with international styling in watches retailed under the Titan
brand.
Today, the company is not only the largest Indian watch maker but also the worlds fth largest integrated watch
manufacturer. Subsequent diversications have also made Titan Industries the leader in the Indian market in
branded jewellery under the Tanishq brand name. With its own retail network for selling watches and jewellery,
Titan is among the countrys leading retailers. The company has also diversied into precision engineering and,
most recently, into prescription eyewear. Titan Industries currently employs over 4,934 people and Titan and
Tanishq are among the most admired brands in their categories.
The Titan brand of watches was followed by Sonata, as a value brand of functionally styled watches at affordable
prices. Then followed a brand focussed on the youth Fastrack. The company also later acquired a license for
premium fashion watches of global brands such as Tommy Hilger, Hugo Boss, FCUK and launched its rst Swiss-
made watch brand Xylys.
In 1995, the company diversied into jewellery under the brand name of Tanishq to capitalise on a fragmented
market operating with no brands in urban cities. In 2005, the company launched its second jewellery retail brand,
Gold Plus, to focus on opportunities in small towns and rural India. In 2009, the company launched Zoya, as a retail
chain in the luxury jewellery segment.
In 2002, the company leveraged its manufacturing competencies and branched into Precision Engineering
Products catering to global majors across industry verticals like aerospace, automotive, oil & gas, engineering,
hydraulics, solar and medical instruments.
The company entered into prescription eyewear in 2007 and launched the Titan Eye+ chain of world class optical
stores.
With over 625 retail stores across a carpet area of over 7,70,848 sq. ft. Titan Industries has Indias largest retail
network. The company has over 300 exclusive World of Titan showrooms and 700 after-sales-service centres.
Titan Industries is also the largest jewellery retailer in India with over 115 Tanishq boutiques, over 25 Gold Plus
stores and over 120 Titan Eye+ stores. The company has two exclusive design studios for watches and jewellery
and manufacturing/assembly units at Hosur (Tamil Naduthe companys rst and still its largest unit), Dehradun
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(Uttaranchal), Roorkee (Uttar Pradesh), Bengaluru (Karnataka), Baddi (Himachal), Pant Nagar and Goa. The Hosur
units for both watches and jewellery are certied under ISO 9001:2000.
Products
Watches : Titan Industries has created and sold more than a 110 million pieces the world over and the Titan
portfolio owns over 60% of the domestic market share in the organised watch market in India. Its main brands are :
Titan, for the mid-premium segment
Fastrack, for the youth
Sonata, Indias largest selling watch brand
Xylys, for the high-end connoisseur and new-age achiever
The Titan brand architecture comprises several sub-brands, each of which is a market leader in its own space.
Notable among them are : Automatic, Raga ora, Nebula, Heritage, Zoop, Octane, Edge and Orion.
The companys watches are sold through exclusive World of Titan and Fastrack showrooms in over 12,000 outlets
in over 2,500 cities in India. The watches are also offered internationally in 27 countries, with a special focus on the
Middle East and Asia Pacic regions. The company also has a large network of exclusive service centres across India
with after-sales service that is benchmarked to deliver among the fastest turnaround time in the world.
Jewellery : Tanishq offers a premium range of gold jewellery studded with diamonds and precious, semi-precious
stones in various hues in 18 kt and a wide range of plain gold jewellery in 22 kt pure gold. Platinum jewellery
also forms part of the product range. Gold Plus retails plain gold jewellery offerings with designs specically
created for the semi urban and rural Indian market and offers unique designs crafted with diamonds, American
diamonds and other precious stones. Zoya offers premium studded jewellery catering to the needs of the elite.
Eye wear : Titan Eye+ offers a variety of differentiated products to the end consumer consisting of frames, lenses,
contact lenses and accessories. Frames are available in both international brands (Levis, Esprit, Hugo Boss etc.)
and in-house brands Titan Eye+ and Dash. Customers are offered a unique browse-select-buy format where
all products are accessible, using world class equipment for zero-error eye testing by qualied optometrists
trained at Sankara Netralaya and style consultants to help buyers make the right choice of frames and lenses.
Precision Engineering : The divisions products span precision engineering components & sub-assemblies, machine
building & automation solutions, tooling solutions and electronic sub-assemblies. The division is ISO 9001:2000 and
ISO 14001:2004 certied. Additionally, the unit catering to the aerospace segment is AS 9100B certied and the
unit catering to automotive segment is TS 16949 certied. The unit has recently been selected for the National
Aerospace and Defence Contractors Accreditation Programme for its non destructive testing capabilities.
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consumer products
Recognition
Some of the companys prominent awards include :
Jewellery Division won the Gold Award in Engineering sector in the Economic Times India Manufacturing
Excellence Awards 2010 in partnership with Frost & Sullivan.
Titan Industries bagged the 1st position in the Retail Industry category in the Economic Times 2010 Great
Place to Work Institute study and secured 19th overall.
Goldplus & Tanishq was adjudged the winner for Excellence in Rural Marketing, Enriching Customer
Experience Category & Best Retail launch of the year in the Economic Times Retail awards.
Tanishq won the 2 Golds at the EFFIES 2010 in the consumer and retail categories for its wedding
campaign.
Tanishq won the award for brand leadership in the durables category at the
World Brand Congress 2010 GLOBAL AWARDS FOR BRAND EXCELLENCE.
TITAN has been ranked 10th among 16,000 of the brands studied across
9 cities in the The Brand Trust Report, India Study, 2011. While Titan tops the
watches category, Fastrack at 56 tops the accessories categories and Tanishq
at 119 tops the jewellery category.
Titan Industries has a clearly dened policy on social responsibility. CSR initiatives
include childrens education, enabling the disabled, Artisan Parks, Womens
empowerment, environment management programmes and other community
initiatives. Titan is a signatory to the Global Compact and has been awarded the
Helen Keller and Mother Teresa awards and also the President of Indias Award for
employing the disabled.The Hosur units for both watches and jewellery are certied
under the ISO 14001 Environment System Standard. The company has been sharing,
since 2007, the top slot along with ten other companies in the Karmayog CSR rating
of Indias Top 500 companies by the noted NGO.
Contact : Corporate Communications Department, Titan Industries, Tower A, Golden Enclave,
Old Airport Road, Bengaluru, India.
Tel : 00-91-80-6660 9060 to 6660 9939 Fax : 00-91-80-2526 9923 Email : corpcomm@titan.co.in
Croma
's zip store at Horniman Circle, Fort, Mumbai

Contact : Chief Executive Ofcer or Head Business Development, Inniti Retail, 202 Akruti Centre Point,
Next to Marol Telephone Exchange, MIDC, Andheri (East), Mumbai-400 093. Tel : + 91-22-6761 3600 Fax : + 91-22-6710 1903
Email : ajit.joshi@innitiretail.com or priyanka.gidwani@innitiretail.com
INFINITI RETAIL
www.cromaretail.com
Prole
Inniti Retail Limited is a 100% subsidiary of Tata Sons Ltd., operating a national chain of multi-brand electronics
megastores in India under the brand name of Croma.
Inniti Retail has entered into a technical and sourcing agreement with an Australian retail giant, Woolworths
Ltd., which currently operates more than 2,000 stores across Australia in 12 different formats, including consumer
electronics retailing. Inniti Retail owns and runs the retail operations in India while Woolworths provides technical
support and strategic sourcing facilities from its global network.
The companys electronics megastores offer the countrys widest range of consumer electronics products across
categories and brands. Croma retails products in six categories home entertainment, small appliances & personal
care, large appliances, IT, communication & imaging, and gaming. Store sizes range between 8,000 sq. ft. and 20,000
sq. ft. Inniti Retail has also launched its new format Croma Zip, with stores size ranging from 1,000 sq. ft. to 6,000
sq. ft. which retail only digital products like home entertainment, IT, communication and imaging and gaming.
The rst Croma store was inaugurated on October 9, 2006 in a suburb of Mumbai, Juhu. The chain has since grown
into a national chain of 61 stores with presence in Mumbai, Pune, Aurangabad, Ahmedabad, Surat,Vadodara, Rajkot,
Bengaluru, Delhi NCR, Hyderabad, and Chennai. Currently there are 8 Croma Zip stores in Mumbai & Delhi. Croma
will have 100 operating stores before the end of the nancial year 2011-2012.
With the philosophy of We help you buy, Croma stores provide world-class service through a team of highly
qualied and trained staff, the best product range in India to choose from and great prices on a consistent basis.
Croma has been awarded as the Most Admired Retailer-Consumer Durables for three consecutive years by India
Retail Forum.
Croma
's rst electronics megastore in Juhu, Mumbai

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consumer products
Contact : Head - Marketing, Westside; Trent House; Plot No C-60, Beside Citibank, Bandra-Kurla Complex, Bandra (E), Mumbai-400 051, India.
Tel : +91-22-6700 9000 Fax : 91-22-6700 9200 Email : mywestside@trent-tata.com
TRENT www.mywestside.com
Established in 1998, Trent is one of the pioneers of modern large format retailing in India. Trent operates Westside, one of Indias largest
and fastest growing chain of lifestyle retail stores, and one of the most recognised retail brands in the country. In 2004 Trent entered
into the hypermarket business with Star Bazaar, which addresses the varied shopping needs of the entire family right from grocery to
apparel. 2005 saw the acquisition of Landmark by Trent a books and music chain of stores which offers a large assortment of books,
music, movies and stationery. October 2008 saw the launch of a new value apparel format, Fashion Yatra. Trent has also entered into a
joint venture with Inditex to bring Zara and its other brands to India. Trent is thus establishing its presence in all major apparel market
segments and is now acknowledged to be one of the leading and respected organised retailers in India with national presence.
Westside. High quality, latest in-style products, international shopping experience and value for money pricing is the experience at a
Westside store. In a rapidly evolving retail scenario, Westside has carved a niche for its brand of merchandise creating a loyal following.
Currently, the company has 53 Westside stores measuring 8,00034,000 square feet each across 25 cities in India. With a variety of
designs and styles, everything at Westside is exclusively designed with merchandise ranging from stylised clothes, footwear and
accessories for men, women and children to well coordinated table linen, artifacts, home accessories and furnishings. Well-designed
interiors, sprawling space, prime locations and coffee shops enhance the customers shopping experience.
Star Bazaar. Star Bazaar, a chain of hypermarket stores, currently has 10 stores of 50,000-60,000 square feet size stores in Ahmedabad,
Mumbai, Bengaluru, Chennai and Aurangabad. These stores offer customers a wide choice of products that include staple foods,
beverages, health and beauty products, vegetables, fruits, dairy and non-vegetarian products, live bakery, consumer electronics,
household items and fashionable garments for men, women and kids at the lowest prices. The Star Bazaar format has plans to grow
its presence signicantly in the coming years. In August 2008 Trent entered into an exclusive franchise agreement with Tesco Plc, the
worlds 3rd largest retailer. The agreement allows Star Bazaar to access the extensive retail expertise and technical capability of Tesco.
Landmark. Landmark is the largest book and music retail chain in India. Curios, toys, gaming, stationery and gift items complete
the Landmark offering. Landmark stores boast of an exhaustive range of over 1,00,000 titles in books and music alone. www.
landmarkonthenet.com is the chains online e-commerce site with over 2 million titles in books besides a large number of titles
in music and movies. Landmark currently has 33 stores pan-India, including stores in hotels, airports and IT parks.
Fashion Yatra. Fashion Yatra addresses the apparel needs of value conscious yet fashionable consumers in Tier II, III and IV towns
across India. With three stores in Kalyan (near Mumbai), Nanded and Sangli, Fashion Yatra offers a wide range of fashion at attractive
prices in a store environment which is visually appealing and easy-to-shop.
Zara. Trent has entered into a joint venture with Inditex to bring Zara and its brands to India. Zara, one of the worlds leading fast
fashion brands, currently has 4 stores in India in Mumbai and Delhi and plans to add several new stores going forward.
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chemicals
Cracking the code for making soda ash, a secret till then known to only a handful of companies
outside India, was the spark that ignited the Tata Groups interest in the chemicals industry. That
initial idea has evolved into a business presence that today includes fertilisers and pesticides,
as also the provision of sophisticated agricultural services to Indian farmers and, most recenlty,
drug discovery.
Tata Chemicals
Rallis India
Advinus

chemicals
chemicals
Prole
TCL is currently the second largest producer of soda ash in the world with manufacturing
facilities in India, UK, Kenya and USA. It is Indias leading Crop Nutrients Player with its own
manufacturing of urea and phosphatic fertilisers and a leading player in crop protection
business through its subsidiary Rallis. TCL is the pioneer and Indias market leader in the
branded, iodised salt segment and Tata Salt has been recognised as Indias No.1 Food Brand for
more than ve years.
TCL has undertaken several key steps recently to leverage its expertise in sciences to
develop high-tech and more sustainable products. It has set up the TCL Innovation Centre
in Pune to develop world-class R&D capability in the emerging areas of nanotechnology and
biotechnology. TCL has also invested in a Centre for Agriculture & Technology (CAT) at Aligarh
to provide advice on farming practices in general and crop nutrition practices and solutions in
particular. The company has also entered into a JV with Temasek Life Sciences Laboratory Ltd
(TLL), Singapore for development of jatropha seedlings and agronomic package of practices.
Businesses
TCL Businesses are structured in order to address all major segments of consumers in society
namely Household (Living Essentials), Industry (Industry Essentials) and the Farmer (Farm
Essentials) - LIFE.
Living Essentials
The pillar of Living essentials covers products that are basic/essential to daily living e.g. salt,
sodium bicarbonate or baking soda products, fresh produce and now water related products.
The Consumer Products Business (CPB) comprises predominantly of Tata Salt, a branded
iodised edible salt, and Sodium Bicarbonate and water puriers among other offerings. The
company has launched a new rened salt, i-Shakti. The special Tata Salt Lite caters to the niche
market of low sodium salt users with 15% less sodium than ordinary salts. Topp Salt is a brand
of edible salt created for export. i-Shakti, a cooking soda, is targeted to help the leavening of
the consumers.
To leverage its reach with farmers and housewives TCL started Khet-Se, a 50:50 joint venture in
2007 with Total Produce, Ireland, One of the largest fruits and vegetable distribution company
in the world, to set up a fruits and vegetables distribution business in India.
To meet the challenge of providing safe drinking water to Indias population, TCL, launched
Tata Swach in December 2009 a unique, innovative and low-cost water purier that combines
low-cost ingredients such as rice husk ash with nanotechnology.

CHEMICALS
www.tatachemicals.com
India depends heavily on pulses as its staple food. Extending the i-Shakti
brand from Salt to other food essentials, TCL unveiled Indias rst National
brand of pulses i-Shakti Dals and has launched 4 popular varieties of
pulses in the Indian market in December 2010.
Industry Essentials
The second pillar, Industry essentials, consists of products that are essential
raw materials required for key industries such as glass, detergents, mining
and chemical processing.
TCLs journey as a soda ash manufacturer began in Mithapur, on the western
coast of Gujarat. For many years, the synthetic soda ash plant at Mithapur
represented the sum total of TCLs soda ash manufacturing activities. In
2006, TCLs soda ash capacity took a signicant leap when it acquired the
UK-based Brunner Mond Group. Through this acquisition, manufacturing
facilities in Northwich, UK and in Lake Magadi, Kenya joined the TCL fold. In
early 2008, TCL successfully completed the acquisition of US-based General
Chemical Industrial Products (GCIP). The acquisition of GCIP increased TCLs
soda ash capacity to around 5 million tonnes per annum. Moreover, about
60% of this capacity is based on natural soda ash units at Wyoming and Lake
Magadi. TCLs customer base now encompasses some of the worlds leading
and recognisable companies such as Procter & Gamble, Unilever, Church &
Dwight, Saint Gobain, Pilkington, Asahi, Owens Illinois, Guardian, PPG, Vale
and Xstrata. In line with its strategy of deepening its presence in Farm and
Food sector, TCL acquired 100% stake in British Salt, UK in December 2010.
Farm Essentials
Inputs needed to improve productivity of the farm as a whole e.g. fertilisers,
pesticides, specialty nutrients, seeds, agri-services and crop protection
constitute the third pillar of TCL. The Crop Nutrition and Agri-Business
has its presence across all the three key agro-nutrients; viz. nitrogen (N),
phosphorus (P) and potassium (K). While the nitrogenous fertiliser, urea, is
manufactured at Babrala in the northern state of Uttar Pradesh at one of the
industrys most efcient plants, phosphatic fertilisers DAP and complexes
are manufactured at Haldia in West Bengal in eastern India and MOP is
imported. To secure the raw material supply of phosphatic rock for its Haldia
plant, in 2005 TCL acquired an equal partnership in the Moroccan company
Indo Maroc Phosphore S.A. (IMACID), along with Chambal Fertilisers and the
global phosphate major, OCP of Morocco.
Soda ash plant at Mithapur, Gujarat, India
Brunner Mond facility at Winnington, UK
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General Chemicals Industrial Products facility at Wyoming, USA
chemicals
The company also helps small farmers enhance the yield from their land by providing end-to-end solutions through its
network of Tata Kisan Sansars (Tata Farmer Centres) in the northern states of Uttar Pradesh, Punjab, Haryana, Uttarakhand
and West Bengal, Bihar and Jharkhand. The centers are one-stop resource centers; they stock seeds, pesticides and fertilisers;
lease out farm equipment and implements to farmers who cannot afford to buy expensive modern machinery; provide
agronomy services like soil testing and mapping and fertiliser testing; facilitate credit nance, arrange crop insurance and
even provide buyback facilities. Demonstrating its customer centric approach, TCL launched its customised fertiliser in
November 2010. This will provide soil and crop specic fertilisers for the benet of the farming community.
Through Rallis, its subsidiary, TCL will look to enhancing value creation as well as accessing business synergies in the agri-
inputs sector crop nutrition and crop protection. Currently, TCL is a dominant player in the crop nutrition segment.
Rallis has a leadership position in the Indian Crop Protection industry and with this; TCL will strengthen its presence in the
entire agri-input space. Recently Rallis acquired a majority stake in Metahelix Life Sciences a leading seeds research and
marketing organisation which will strengthen its presence in farm inputs sector.
The company is a signatory to Responsible Care, a voluntary global initiative of the
chemical industry that demonstrates allegiance to safety, health and environmental
issues. Its Mithapur and Babrala plants have won the British Safety Councils 5-star
rating. The Babrala fertiliser plant in UP has won the British Safety Councils Sword
of Honour Award, four times in a row and also the Globe Award for environmental
sustainability.These accolades, recognised as the pinnacle of achievement in safety
management systems, are awarded to businesses that demonstrate sustainable
performance through a clear and measurable commitment to environmental
management.The company has also developed the Mithapur salt works as a
natural habitat for thousands of migratory birds.
Tata Chemicals Society for Rural Development (TCSRD) nurtures rural populations
in and around the facilities, and helps people achieve self-sufciency in natural
resource management, livelihood support through self-help groups and the
building of health and education infrastructure. Continuing with its sustainability
activities,TCL and Wildlife Trust of India (WTI) have signed a MoU for a conservation
project that will create awareness and undertake research to save the endangered
species of Whale Shark that visits the coastal shores of Gujarat.
Tata Chemicals has assessed the carbon footprint of all its operations and is
developing plans for reduction of the carbon intensity of its products by 20%
by 2020.
A Tata Kisan Sansar outlet in India
Soda ash manufacturing facility at Magadi, Kenya
Fertiliser plant at Babrala, Uttar Pradesh, India
Contact : Head - Corporate Communications, Tata Chemicals, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6665 8144 Email : corporate_communications@tatachemicals.com
Prole
Rallis India Limited is a listed subsidiary of Tata Chemicals and a part of the Farm Essentials vertical
of Tata Chemicals. It is one of Indias leading crop care companies, with a comprehensive portfolio of
crop care products for Indian farmers. The companys 1,900 distributors reach more than 50,000 retail
counters across the country. Rallis is known for its deep understanding of Indian agriculture, sustained
contact with farmers, quality agrochemicals, branding and marketing expertise and its strong product
portfolio.
Areas of Business
Domestic formulation business : The domestic formulation business caters to the crop protection
and yield enhancement needs of the Indian farmers through a wide portfolio of products including
insecticides, fungicides, herbicides, plant growth nutrients and seeds. Rallis is among the market
leaders in the industry with some of the biggest brands in agrochemicals like Contaf, Asataf, Applaud,
Ergon, Ralligold, Taarak, Tatamida, Takumi, Tata Metri, Fujione, Atrataf and Fateh.
Domestic institutional business : Caters to the bulk and technical requirements of domestic
institutional customers.
International business : Rallis exports its range of agrochemicals to all parts of the world based
on alliances with distributors and its own registrations. The export basket includes technical
grade pesticides, branded formulations and contract manufactured products. The international
business activity currently contributes about 30% to the turnover of Rallis.
Seeds : Rallis has acquired a majority stake in Metahelix Life Sciences, a Bangalore based Seeds
research Company with a portfolio of seeds successfully commercialised over the last three years.
It has provided a strong platform in the entire value chain that comprises breeding, production
and marketing of seeds. Metahelix has good products in hybrid rice, maize, pearl millet, sunower,
vegetables, etc.
Manufacturing
Rallis Indias factories in four locations in India manufacture technical grade pesticides and formulations.
It has a manufacturing capacity of 7,895 MT/annum for technicals and 21,325 MT/KL per annum for
RALLIS INDIA
www.rallis.co.in
Rallis India product portfolio
Agrochemicals manufacturing unit, Ankleshwar
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chemicals
Contact : Manager, Managing Director & CEOs Ofce, Rallis India Limited, 156/157, 15th Floor, Nariman Bhavan, 227,
Nariman Point, Mumbai-400 021, India. Tel : +91-22-6665 2815 Fax : +91-22-6635 2996 Email : angela@rallis.co.in
formulations. Rallis also manufactures a high end specialty polymer Poly Ether Ketone Ketone (PEKK) at its
Ankleshwar plant under an exclusive contract with Cytec Engineered Material, USA.
The company is focusing on strengthening its international presence and establishing new capacities for
contract manufacturing. A greeneld multipurpose technical manufacturing plant at Dahej, Gujarat is being
commissioned in April, 2011.
Farmers Relationship
Rallis has been a pioneer in running farmers education and extension programmes under its Rallis Kisan
Kutumba (RKK) programme. Keeping in view the critical national need to improve pulses productivity and
availability, Rallis is closely working with farmers on a Grow More Pulses or MoPu programme. A beginning
with a successful pilot in collaboration with the IAMWARM initiative supported by the TN Government in
Pudukkottai district, Rallis has improved pulses crop productivity. The marketing of the Pulses is handled by
Tata Chemicals through it to the retail network of Living Essentials Vertical.
The companys key focus areas are partnership in the eld of agriculture with farmers and their families,
empowering women and children and improving employability. The Rallis Ujjwal Bhavishya Yojana (RUBY)
programme focuses on improving the employability of rural youth hailing mainly from underprivileged
section of society and also to support Afrmative Action programme. Rallis provides social support to
blind women at various institutes, cancer patients and houses for the aged. Programmes on environmental
awareness, conservation of natural resources, AIDS awareness, afforestation, etc., are delivered through
volunteering efforts of employees.
Polymer plant, Ankleshwar
Agrochemicals manufacturing unit, Lote
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ADVINUS THERAPEUTICS
www.advinus.com
Promoted by the Group in 2005, Advinus Therapeutics is an R & D company, focused on new drug discovery and development
of pharmaceutical and agrochemical products.
Advinus operations are organized into two separate businesses centered around Discovery and Development respectively.
Drug Discovery, based out of Pune, is focused on generating novel small molecule therapies for indications in three disease
clusters: Metabolic disorders, inammatory diseases and neglected diseases.
Advinus Development business provides services to pharmaceutical, biotechnology and agrochemical companies for global
registration of pharmaceuticals and agrochemicals. The drug development and agrochemical development services operate
out of two separate locations in Bengaluru, with their own dedicated infrastructure. By focusing only on R & D and related
services Advinus is able to ensure that there is no dilution of the scientic and managerial focus.
Advinus provides comprehensive pre-clinical and early clinical development services on a fee-for-service. With large
pharmaceutical companies Advinus also works in a collaborative, risk/reward sharing format for both drug discovery and
drug development.
Advinus works with some of the leading global pharmaceutical, biotechnology and agro chemicals companies. Included
in its growing client list from over 80 companies are companies like Eli Lilly, Johnson and Johnson, Merck and Novartis and
Drugs for Neglected Diseases Initiative (DNDi).
Contact : Senior Vice President & Chief of Operations, Advinus Therapeutics, 21 & 22, Phase II, Peenya Industrial Area, Bengaluru-560 058, India.
Tel : 91-80-2839 4959 Fax : 91-80-2839 4015 Email : info@advinus.com
Development Centre, Bengaluru
Pune facility
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operations
international
INTERNATIONALISATION

The Tata group has been international in its approach to business from its inception.The Founder, Jamsetji Nusserwanji
Tata, began his business career in international trade in China and England. The businesses he later established in
India measured up to international standards and used world-class technology. Tata Exports (now Tata International)
was set up in 1962 and currently Tata companies export their products and services to over 85 countries.
Since the acquisition of Tetley in 2000, Tata companies have made signicant overseas investments with overseas
acquisitions including Corus, Jaguar Land Rover, Tetley and Brunner Mond in the UK; Daewoo Commercial Vehicles
in Korea; NatSteel in Singapore; Millennium Steel in Thailand; Teleglobe in Canada; Eight O Clock Coffee, Tyco Global
Network and General Chemical in the US; and FNS and the Blue hotel in Australia.
In 2009-10 the Tata group had international sales of $38.4 billion, 57 per cent of its total revenues, with the UK and
the US being the two main overseas revenue contributors.
Each operating Tata company develops its international business as an integral element of its strategy, depending on
the competitive dynamics of the industry in which it operates. While individual operating companies have differing
geographical focuses, the group has identied a number of regions and countries expected to be of importance for
the group as a whole. These include the following :
United States and Canada (http://northamerica.tata.com)
Tata is the largest India-headquartered multinational in North America, with 11 companies and more than 17,000
employees. The groups presence includes :
Tata Sons representative ofce in Washington DC.
Contact : Tel : +1 -703 243 9787; Email : northamerica@tata.com
Tata Chemicals : headquartered in New Jersey with mining and manufacturing facilities in Green River,Wyoming,
one of the largest soda ash facilities in North America.
Signicant operations and dealerships of Jaguar and Land Rover (Page 22).
Taj Hotels Resorts and Palaces, which manages The Pierre, New Yorks iconic luxury hotel (Page 62) and also
owns and operates the Taj Campton Place, San Francisco, and the Taj Boston.
Tata Communications (Page 52) 25 locations throughout North America including cable landing stations in
New Jersey and Oregon.
40 ofces of TCS (Page 38) with more than 14,000 consultants, two near-shore delivery centres, one regional
delivery centre, and four centres of excellence.
Tata Steel Europe (Page 15), with manufacturing facilities in Warren, Ohio and Bethlehem, Pennsylvania.
Tata Global Beverages (Page 76), with sales of Tetley and Good Earth teas and Eight O Clock Coffee and
production facilities in Florida, Maryland and Georgia.
Tata Technologies (Page 44) ofce in Novi, Michigan.
Sales ofces of Tata Interactive Systems and Tata Business Support Services.
Also : Tata Motors and Tata Communications are listed on the NYSE.
Europe
United Kingdom (http://uk.tata.com)
With 19 Tata companies employing over 41,000 people and generating revenues of over 11 billion, Tata is now one
of the biggest industrial employers in the UK, and its presence includes :
Tata Limited, a Tata Sons subsidiary in London, established in 1907 as the group representative in Europe.
Contact : Anwar Hasan, Director, Tel : +44-20-7235-8281; Email : hasan@tata.co.uk
Tata Chemicals with plants and ofces in Northwich.
Tata Steel, with plants in Port Talbot and Scunthorpe and a research and development facility in Shefeld.
Headquarters of Jaguar Land Rover, of Tata Motors, with three manufacturing locations. Tata Motors also has its European
Technology Centre in Warwick.
TCS ve ofces, a development centre in Guildford and a back ofce processing centre in Peterborough, employing 5,000.
Headquarters of Tata Global Beverages, which owns the Tetley brand, in Uxbridge, with a manufacturing plant in Eaglescliffe.
The Crowne Plaza St. James Hotel and 51 Buckingham Gate, both in London, owned and managed by Taj Hotels Resorts and
Palaces.
UK headquarters of Tata Technologies in Luton with ofces in Bristol and Coventry.
Key markets in other parts of Europe for Tata include :
Germany, where TCS, Tata Steel, Tata Autocomp Systems, Tata Chemicals, Tata Communications, Tata Elxsi and Tata Interactive
Systems all have operations.
The Netherlands, where Tata Steel has a major plant in IJmuiden.
France, where Tata Chemicals has operations.
Spain, where Tata Motors owns leading bus and coach manufacturer, Tata Hispano.
South Africa (www.tataafrica.com)
Tata Africa Holdings, a subsidiary of Tata International, based in Johannesburg, has spearheaded the groups entry into Africa
and has a network of subsidiaries in Zambia, Ghana, Mozambique, Zimbabwe, Uganda, Tanzania, Kenya, Senegal and Nigeria. The
company acts as the importer and distributor for Tata Motors commercial and passenger vehicles, the latter in a joint venture with
the Imperial Group. It has a bus body building plant in South Africa, a 5-star hotel in Zambia operated by Taj Hotels Resorts and
Palaces and a railway wagon manufacturing plant in Mozambique. It is also in the steel trading and service centre business and
supplies engineering goods to the mining and manufacturing industries.
Contact : Raman Dhawan, Managing Director; Tel : +27-11- 459 1700; Email : tata@tataafrica.com
The Groups other footprint in Africa includes :
Tata Africas 50:50 joint venture with ZESCO, the Zambia state electricity utility, for a 120 MW hydro electric power project
under construction in Zambia.
Neotel, South Africas second xed line telecommunications operator; Tata Communications and Tata Africa own 56% of the
company.
Taj Cape Town, a 156-room ve star hotel in Cape Town, opened by Taj Hotels Resorts and Palaces in partnership with Tata Africa.
TCS JVs in IT services businesses with ofces in Johannesburg and Cape Town.
Tata Steels ferro-chrome plant at Richards Bay with a capacity to smelt 130,000 tpa.
Tata Global Beverages stake in Joekels Tea Packers, the third largest player in the South African tea market.
China
Tata companies employ over 2,600 employees and generated $3 bn of sales in China in 2010 and purchased goods and services
worth $700 mn from it. Their presence comprises :
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Indian Hotels' The Pierre, New York
Tata Sons : Group representative ofce in Beijing.
Tata International : trading ofce in Shanghai to trade steel and other products.
TCS : JV with three Chinese companies and Microsoft; and ve Global Delivery Centres in Beijing, Shanghai,
Hangzhou, Tianjin and Shenzhen; 1,200 employees.
Tata Steel : two rolling mills in China and a signicant trading business.
Tata Refractories : factory in Yingkou in Chinas northeastern Liaoning province.
Tata Autocomp : factory in Nanjing to produce and supply plastic parts.
Tata Global Beverages : JV with Zhejiang Tea Import & Export to manufacture and market green tea, green tea
extracts, and other value-added tea products.
TKM Global Logistics Limited and Tata Projects : ofces in Shanghai.
Also :
Tata Motors sold 23,459 Land Rover SUVs and 2,655 Jaguar cars in 2010, up 100% and 50% respectively, and
has increased its purchases of auto parts in collaboration with Tata International.
Tata Teleservices purchases handsets and basic telecommunication equipment from leading Chinese
manufacturers like Huawei.
Contact : James Zhan, Group Chief Representative - China,Tel : +86-10-8441 7530; Email : tatachina@tata.com
Singapore
Tatas have had links with Singapore since the early 1970s when the group established the Tata-Government
Training Centre in tool and die making. Singapore is now one of the groups major markets and a hub for many
group companies international and regional operations, with the following footprint :
Headquarters of NatSteel, a subsidiary of Tata Steel, with one of the largest single cut-and-bend operations in
the world.
Tata Steel International (Singapore), the entity responsible for the Tata Steel Groups global sales and marketing
activities.
The Asia Pacic regional hub for Kalzip, a subsidiary of Tata Steel (Europe), and an international supplier of
tailored metal solutions for building envelopes.
Tata NYK Shipping Pte. Ltd., a 50:50 joint venture between Tata Steel India and NYK Line, a Japanese shipping
major, which meets the bulk carrier needs of the growing sea trade of Tata companies and of the Indian
market.
Headquarters of Tata NYK, to take advantage of Singapores strategic location as a shipping hub for networking,
availability of shipping nance and ship management and chartering expertise. The company has a
wholly-owned subsidiary in India with two ofces in Kolkata and Mumbai (www.tatanykshipping.com)
Headquarters of York Transport Equipment (Asia) Pte. Ltd., a subsidiary of TRF. York companies manufacture
trailer axles, assemble trailer suspension kits and distribute a full range of truck/trailer components. (www.
yorktransport.com)
The international headquarters of Tata Technologies for all its operations outside India.The Singapore unit also
provides engineering, design and related services to automotive, defence and aerospace customers in the city
state.
The regional hub for East and South East Asia operations of Tata Consultancy Services, employing over 1,400
associates.
Packing Tetley tea bags at Eaglescliffe, UK
Tata Motors' Indigo on South African roads
Tata AutoComp Systems' plant at Nanjing (China)
Tata Communications headquarters for international operations, with its CEO and 120 employees based in the region.
The company also provides various voice, data and managed services to carriers, mobile operators and major enterprise
customers in Singapore.
Base of Tata Powers subsidiary, Trust Energy Resources Pte. Ltd., and Coastal Gujarat Power Limiteds subsidiary, Energy
Eastern Pte. Ltd., to handle the long-term coal sourcing and freight arrangements for the upcoming thermal power plants of
Tata Power in India.
Multi-million dollar projects in Mechanical, Electrical & Waste Water Management for Voltas Limited.
JOil (S) Pte. Ltd., a JV of Tata Chemicals, Temasek Life Sciences Laboratory, Toyota Tsusho and other investors; focused on plant
science (including biotechnology) aspects of Jatropha curcas, a bioenergy crop.
Tata Capital Pte. Ltd., a wholly-owned subsidiary of Tata Capital, to forefront Tata Capitals global footprint. TCPL offers
proprietary investments, business and trade investment, treasury and cross border leasing amongst other activities. Its
subsidiary Tata Capital Advisors Pte. Limited is a MAS licensed fund manager.
Middle East
The Tata group considers the Gulf Co-operation Council (GCC) countries as a huge market and is keen on expanding its presence
in these countries especially in IT, hotels, engineering goods, steel, automotive, power, chemicals etc. The groups footprint in the
region began in the early 1990s and has been steadily increasing since then.
Taj Hotels Resorts and Palaces operates the Taj Palace Hotel in Dubai and is developing the Taj Exotica Resort and Spa, a
luxury resort at the Palm Island Jumeriah crescent in Dubai.
Tata Communications is constructing a new TGN-Gulf cable system in partnership with several major telecommunications
operators in the Middle East which will act as a gateway to the TGN network connecting the region with reliable high speed
bandwidth to all the key cities of the world.
Tata Consultancy Services operates in Saudi Arabia, UAE, Oman, Qatar, Bahrain and Qatar, offering IT Consulting, IT Services
and its own products in the banking and insurance sector to clients in government, telecom, energy, utilities and nancial
services.
Tata Consulting Engineerssubsidiary,TCE QSTP-LLC,based in Doha,Qatar,focuses on research work related to nano technology,
software oriented activities, 3D modelling and applied research pertaining to energy, water and material science.
Tata Internationals subsidiary, Tata West Asia FZE, based in Dubai, looks after the operations in the MENA region and
spearheads the steel trading activity of the company. It also engages in trading of minerals, chemicals and engineering
products.
Tata Motors has developed a fast growing market for its medium and heavy trucks and buses through a well-established
distributor network in the region.
Tata Global Beverages has a presence with its Tetley, Tata Tea and Kanan Devan brands.
Titan has a signicant sales presence. The brand currently holds the No. 2 position in the Middle East, and is a market leader
in Oman and Bahrain.
Voltas has major electro-mechanical contracting business in the UAE for race tracks, theme parks, hotels, airports, palaces,
hospitals, defence, district cooling plants and commercial, shopping & ofce complexes. It has established many joint
ventures and subsidiaries in the region to undertake electro-mechanical projects and related maintenance works.
Tata Elxsi and Tata Interactive Systems have sales ofces.
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Taj Palace Hotel, Dubai
NatSteel Holdings, Singapore

INTERNATIONAL
www.tatainternational.com
Established in 1962, Tata International Limited [ TIL], is the trading arm for Tata group entities across geographies.
Its global businesses include automobile distribution, manufacturing and trading in nished leather and leather
products, engineering goods, metals and minerals. A Star Trading House, the company has a worldwide reach
through its network of subsidiaries, joint ventures, and ofces in Africa, Europe, Middle East, Latin America and
Asia. It leverages its global presence along with sourcing and marketing expertise to offer a gamut of products and
services to customers. The company has, over the years, formed strong strategic alliances and partnerships in India
and overseas that have contributed to a diversication of its portfolio of businesses.
The company currently operates the following principal businesses :
Leather : As Indias leading manufacturer, trader and supply chain integrator of leather and leather products with
exports to over 35 countries, this business has in its product basket nished leather, ladies, mens and childrens
footwear, garments, articles as well as performance leather. Known for its strong quality and customer orientation,
this business unit has built enduring associations with major global brands like Marks & Spencer, Gabor, Aerosoles,
Zara, Mango, and many others. The division has forayed into domestic retailing of footwear and other leather articles
under the brand TASHI.
Rated as a world-class manufacturer with a large pool of skilled resources, this business unit has a state-of-the-
art leather manufacturing facility and processing plant in Chennai and Dewas (Central India). With a capacity of
48 million sq ft per annum of fashion leather, total footwear capacity of 6 million pairs per annum - slated to double
over the next few years, and a performance leather capacity of 12 million sq ft per annum, the business is all set to
emerge as a key global player in the coming years.
The company has recently acquired Chennai-based Bachi Shoes, Indias largest childrens footwear exporter.
Trading : This business unit, with a pan-India presence, is primarily engaged in trading that includes international
marketing, global sourcing, distribution and supply chain management of the engineering domain and allied
industries. Among the sectors catered to are automotive, steel, power, construction and infrastructure (material
Leather products from
Tata International
Tata International's retail venture -Tashi
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Contact : Tata International Limited, Block A, Shivsagar Estates, Dr. Annie Besant Road, Worli, Mumbai-400 018, India.
Tel : 91-22-6665 2200-10 Fax : 91-22-6661 2833 Email : tintl@tatainternational.com
handling and earthmoving equipments and others), chemicals, metals, minerals and solar energy. Its role in
the value chain encompasses vendor management, product development, supplies and logistics, at one end,
to customer relationship management, superior after sales service and nancing, on the other. The division has
various long term representation agreements, marketing and distribution tie-ups with reputable manufacturers of
well-known brands, products and services for various geographies.
Tata Africa : A subsidiary of TIL, Tata Africa (SA) Holdings (Pty) Ltd, headquartered in South Africa, has established a
substantial presence for the company in Africa. It has served as a ag bearer for the group in the continent and has
been steadily expanding its footprint. Established in 1974, Tata Africa continues to drive the Groups interests in the
continent with a presence in 12 countries across sectors like automobile distribution, chemicals, steel, engineering,
IT, hospitality, power, leather and health care. It has played a signicant role in the distribution and after sales
service of TATA vehicles. It has facilitated collaborations for projects and businesses and has successfully created a
niche for the TATA brand, its values and commitment to the larger community.
Subsidiaries and Joint Ventures
The company, through its subsidiaries and joint ventures, has business interests in ve star hotels, bus body
building and trailer manufacturing facilities. With Tata Industries, it jointly owns DIESL, a complete end-to-end
logistics solutions company.
Tata Africa's operations
Taj Pamodzi, Lusaka
corporate
sustainability
Trusts
Institutes
NCPA
Sports
Community Initiatives
Overview
Established in 1932, the Sir Dorabji Tata Trust is one of Indias oldest, non-sectarian and philanthropic
organisations. With its Allied Trusts, it forms the largest single private sector donor entity in the
country. Devoted to working on the twin goals of providing succour to the needy and building up the
best, it operates in a dynamic environment promoting excellence and relevance in areas of human
endeavour.
The Allied Trusts administered by the Sir Dorabji Tata Trust are the JN Tata Endowment for the Higher
Education of Indians, Lady Tata Memorial Trust, JRD Tata Trust, Jamsetji Tata Trust, RD Tata Trust, Tata
Education Trust, Tata Social Welfare Trust and JRD and Thelma J Tata Trust.
The Trusts make three types of grants:
Grants to Institutions set up or supported by the Group
Grants to Non-Government Organisation (NGO)
Individual grants
Institutional Grants
The Sir Dorabji Tata Trust and the Allied Trusts have pioneered several leading institutions, the rst of
their kind, in India, and in doing so have created centres of excellence in several elds particularly
medicine, science and education.
Institutions supported from the trusts include :
Indian Institute of Science, Karnataka
Tata Institute of Social Sciences, Maharashtra
Tata Memorial Centre, Maharashtra
Tata Institute of Fundamental Research, Maharashtra
The Tata Agricultural and Rural Training Centre for the Blind, Gujarat
National Centre for the Performing Arts, Maharashtra
National Institute of Advanced Studies, Karnataka
Foundation for Revitalisation of Local Health Traditions, Karnataka
Centre for Study of Science, Technology & Policy, Karnataka
Tata Medical Centre Trust, West Bengal
Tata Education and Development Trusts, Maharashtra
Sir Dorabji Tata Trust and the Allied Trusts
www.dorabjitatatrust.org
Non-Government Organisation (NGO) Grants
The pattern of grant making support extended to NGOs is in accordance with the chosen strategy. The
grants are made in six thematic areas :
Natural Resource Management and Rural Livelihoods
Urban Poverty and Livelihoods
Education
Health
Civil Society, Governance and Human Rights
Media, Art and Culture
Natural Resource Management and Rural Livelihoods
This portfolio deals with food security at the household level and promoting ecological security. This
portfolio accounts for the largest number and value of grants. The portfolio grants are dominated by two
programs, namely Systems of Rice Intensication and Diversion Based Irrigation, as well as some emerging
programs such as Goat Based livelihoods. The portfolio also houses the disaster relief grants made by the
Trusts to assist affected communities cope with the after-effects of disasters.
Urban Poverty and Livelihoods
This portfolio deals with the issues of mitigating the travails of seasonal migration suffered by over 120
million persons migrating for work seasonally. The portfolio also works with the livelihoods issues of the
urban informal sector workers and with the problems in pro-poor urban governance processes.
Education
This portfolio is focused on supporting projects related to elementary education, child protection,
adolescent education and skills development and womens literacy for the underprivileged sections of the
Indian population.
Health
Though India shows an increasing public investment in health care, access to health services still remains
highly inequitable. The overarching approach is rooted in community based programming and spans the
sub-thematic foci of disability, community health and services and domestic violence.
Civil Society, Governance and Human Rights
The portfolio has three components, namely the strengthening of civil society, improving governance and
contributing towards the protection of human rights with a focus towards the vulnerable sections of society.
Media, Art and Culture
The portfolio aims to build and promote arts scholarships and archival facilities, protect and conserve
cultural heritage and dying art forms, support research and development activities of the Arts and provide
support to media projects engaged in the development discourse.
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Tribal farmers operating weeders in the System of Rice Intensification
Centre for World Solidarity, Odisha
Migrant workers learning the value of savings
Aajeevika Bureau, Rajasthan
Students, including the speech and hearing impaired, learning
fundamental sciences through experiments
Muktangan Science Exploratory Centre, Maharashtra
corporate
sustainability
Individual Grants
The Trusts provide merit and need-based educational assistance as well as medical grants to deserving individuals.
Medical
The increasing costs of medical treatment places a huge burden, especially on those from the economically weaker sections of society.
The Sir Dorabji Tata Trust and JRD Tata Trust extend nancial assistance to meet the cost of medical treatment, with the JRD Tata Trust
mainly focussing on the relatively younger age group, who with such medical assistance can go on to live a better quality of life.
Education and Travel
The Sir Dorabji Tata Trust gives nancial assistance for education by way of :
General education grants for studies in India after taking into account factors such as academic record, fees and the economic
background of the family
Scholarships for undergraduate studies in India
Study in Urban and Rural Community Development
Scholarships by the JRD Tata Trust are given with a view to nancially assist promising young students pursuing their graduation and post
graduation courses, subject to the eligibility criteria set out on merit basis.
The JN Tata Endowment for the Higher Education of Indians (established in 1892 by the founder, Jamsetji Tata) selects candidates of
exceptional merit and assists them by way of loan scholarships, to pursue higher education at some of the best institutions in the world.
The Jamsetji Tata Trust support JN Tata scholars by way of gift awards.
The Lady Tata Memorial Trust was established in 1932 by Sir Dorabji Tata in memory of his wife, Lady Meherbai, who died of leukaemia
at an early age. This trust supports international research on leukaemia and scholarships in India for scientic investigations having a
bearing directly or indirectly on the alleviation of human suffering from disease.
Travel grants are given to meet the cost of pursuing studies overseas as well as for presenting papers at conferences, undergoing advanced
training, research and exchange programmes.
Contact : Managing Trustee , Sir Dorabji Tata Trust and the Allied Trusts, Bombay House, 24, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6610 0484 Email : dtt@sdtatatrust.com Website: www.dorabjitatatrust.org
A Kattaikkuttu performance by a student
Kattaikkuttu Sangam, Tamil Nadu
Mobile medical unit under the National Rural
Health Mission
Navjeevan, Andhra Pradesh
Rally against sex selection
Bal Va Mahila Chetna Samiti, Rajasthan
Himmothan Pariyojna - Drinking water
at the doorsteps. changing lives for
inhabitants of Kheda Talla, Tehri Garhwal
district, Uttarakhand
Established in 1919 in accordance with the will of Sir Ratan Tata, the younger son of the Founder, the Trust is a grant-bestowing public
foundation. The Trust seeks to be a catalyst in development through giving grants to institutions in the areas of Rural Livelihoods and
Communities, Education, Enhancing Civil Society and Governance, Health and Arts, Crafts and Culture. It focuses its grants to organisations
which it can partner to undertake innovative and sustained initiatives with the potential to make a visible difference. It also provides grants
for endowments, has a separate programme for small grants and gives grants to individuals for education and medical relief.
Institutional Grants
The bulk of these are in the areas of Rural Livelihoods and Communities and Education.
Within Rural Livelihoods and Communities, the Trust focuses on key initiatives within two broad areas :
Land and Water Development
Micronance
The Trusts grants in the eld of Education follow a focused approach in the following areas :
Reforming elementary education
Nurturing education as a discipline
Alternative Education
Higher Education
Within Health, the Trust focuses its efforts on :
Rural Health Programmes
Specialised Healthcare Services
Health Resources and Health Systems Development
Clinical establishment
Within Enhancing Civil Society & Governance, the Trusts grants are based on the following two key initiatives :
Encouraging youth action for development through the Youth & Civil Society Initiative
Professionalising the non-prot sector through the Roopantaran initiative, focusing on Human Resource and Organisation
Development
Within Arts, Crafts and Culture, the Trusts grants are focused on the following :
Revitalising Crafts through Design Innovation, which is directed towards the design and manufacture of craft products for consumption
Sir Ratan Tata Trust www.srtt.org
Early Literacy Programme - Sound symbol
correlation of alphabets using the Akshar
Chart for educating children of salt workers
at a school near Samber lake in Nagaur
district, Rajasthan
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and new processes for application by markets within India and abroad. It focuses on : (a) Craft Development training; (b) Action
Research in Crafts; (c) Capacity Building of Craftsmen; and (d) Prototyping new craft products.
Sustainable Livelihoods in the Performing Arts, focuses on enhancing the livelihoods of performers in rural and small-town locations
by : (a) Training in the creation of new works; (b) Developing Innovative Techniques in performance; (c) Strengthening the established
performance circuits; and (d) Supporting Networks and Capacity Building.
Arts and Culture Industries supports : (a) Conservation and Archiving; and (b) Community based New Media practices
In most of the thematic areas, the Trust focuses its grants on well-dened initiatives. Some of its key initiatives are mentioned below :
Central India Initiative (CInI) : CInI involves a series of livelihood projects across the central India region, addressing core issues aimed at
alleviating poverty amongst tribals in a sustainable manner.
Himmothan Pariyojana : The initiative addresses some of the key rural development issues confronting the inhabitants of the Himalayas,
on a systematic basis.
Kharash Vistarotthan Yojana (KVY) : This tackles issues related to sea water ingress on the Gujarat coastline through eld projects and
coordination with the state government.
Drought Proong in West Rajasthan : The objective is to develop replicable models for drought proong in the desert regions of
Rajasthan.
Reviving the Green Revolution : The initiative involves a series of interventions encouraging crop diversication in Punjab and Tamil Nadu
to tackle the negative impact of the rice-wheat cropping system, whilst also focusing on Integrated Pest Management in various crops to
enhance productivity.
North East Initiative (NEI) : The initiative addresses livelihood issues of the North-eastern states. Currently, the NEI focuses on the three hill
States of Arunachal Pradesh, Mizoram and Nagaland and opportunities for partnerships with state governments and local organisations
are being explored in these States.
Sukhi Baliraja Initiative (SBI) : The initiative aims to promote a holistic livelihood promotion strategy for the Vidharbha region of
Maharashtra, with the key objective of reducing distress among the farming community by enhancing livelihoods of 25,000 households
across 300 villages.
Drinking Water Initiative : The initiative aims to provide potable water and promote sanitation in order to enhance the health of
rural communities. Notably, community and individual based drinking water interventions are dovetailed with sanitation and hygiene
education. Currently, the Trust supports drinking water and sanitation projects in around 450 villages across the country, including salinity
affected villages in coastal areas of Gujarat, uoride affected villages in Andhra Pradesh, Himalayan regions of Uttarakhand, etc.
Sakh Se Vikas : This initiative consolidates and expands community-based micronance in Rajasthan by strengthening livelihoods and
reducing vulnerabilities. Whilst strengthening linkages between micronance and development, the Trust is also supporting a large
community-based micronance programme in South India.
Community Banking Programme being
promoted by Kalanjiam Foundation: Women
from the Shanarpatti SHG Federation at work in
a Terracotta making unit in Shanarpatti village,
Dindigul district, Tamil Nadu
Himmothan Pariyojana - A woman in Bandwara
village, Chamoli district, Uttarakhand, equipped
with improved cattle feeding techniques - a chaff
cutter, cattle trough and improved cattle shed
Institution Building (IB) Initiative - Roopantaran : This initiative focuses on creating a cadre of people to augment IB practices in
development organisations; creating a community of IB practitioners for knowledge building and facilitating IB services to select
organisations, preferably existing partners, in transition.
Youth & Civil Society : Within this initiative, a clutch of youth-focused grants initiate discussion and reection on roles of civil society,
poverty and deprivation, create avenues to explore and know more about the development sector, while building their own livelihoods.
An effort is also made to encourage wider mainstreaming of youth development as an approach to community development.
Parag : This is the Trusts Publications Initiative and focuses on publication of books in various Indian languages, supporting professional
development among illustrators, writers and publishers and dissemination of professional writing, besides supporting networking among
publishers and educationists.
District Education Initiative : This focuses on improving the quality of elementary teaching-learning at block or district levels through
close collaborations with government functionaries, community members and government schools. Districts selected for this intervention
are : (i) Chamrajanagar and Yadgir in Karnataka; (ii) Nandurbar in Maharashtra; and (iii) Khunti in Jharkhand.
Teacher Resource Centres Initiative : Recognising the importance of robust professional development of teachers for sustaining lasting
changes in elementary education, the Trust focuses on strengthening of teacher education programmes, besides sustaining development
of teachers through supporting Teacher Resource Centres.
Endowment Grants
The Trust has developed and used endowments to sustain mission-driven institutions that inuence positive change in society. It
has a formal endowment strategy with well-set norms and clearly dened criteria that enable it to identify and appraise deserving
institutions.
Small Grants
These cater to the needs of small, welfare-oriented organisations, and those needing support to implement innovative ideas. They are also
given to large organisations that need funding for strategic planning, focused research activities, or strengthening internal systems.
Individual Grants
The Individual Grants Programme of the Trust provides nancial help for : (a) meeting medical contingencies; and (b) scholars pursuing
higher education in India and assistance for education-related overseas travel.
Contact : The Secretary & Chief Accountant, Sir Ratan Tata Trust, Bombay House, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-22-6665 8282 Fax : +91-22-6665 8013 Email : srtt@tata.com
Community Health Programme - A Health worker
from ASHWINI counsels a woman on safe motherhood
techniques in Mudugulli village, the Nilgiris, Tamil Nadu
Systemic Reform to Improve Quality of Elementary
Education - Children learning the alphabet at the
Academic Support Centre run by Naandi Foundation
in Ladpura village, Sheopur district, Madhya Pradesh
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corporate
sustainability
The Indian Institute of Science (IISc) established in 1909 on a wooded, 440-acre campus, is a Deemed University with
430 faculty members and 2250 students in 41 departments and centres, carrying out research in most frontier areas of
modern science and technology. IISc is the leading science and engineering research centre in India and has a very high
academic reputation in the world. It awards the largest number of science and technology research degrees in India
(about 250 per year) and also publishes the largest number of research papers in these areas (about 8% of the national
average). Not surprisingly, IISc attracts the best research and masters students in India.
The Institute has some of the best research facilities in the country including the Supercomputing Education and
Research Centre, the Nanoscience Centre, a Centre for Ultrafast Laser Applications, and the JRD Tata Memorial Library. The
distinguished faculty members of the Institute contribute to all major national initiatives in science and technology such
as the Technology Development Missions, programmes of the Departments of Science and Technology, Biotechnology,
Environment and Forests, ISRO, DRDO, etc. Research collaborations with universities all over the world have been
increasing steadily over the years.
The Institute interacts with industry via its Centre for Scientic and Industrial Consultancy, its Society for Innovation
and Development, which has developed joint laboratories with both national and multinational corporations, and
its Centre for Continuing Education, which has retrained more than 28,000 industrial scientists and engineers through
short-term courses.
INDIAN INSTITUTE OF SCIENCE
www.iisc.ernet.in
The Institute campus at Bengaluru
Contact : Registrar, Indian Institute of Science, Bengaluru-560 012, India. Tel : +91-80-2293 2444 Fax : +91-80-2360 0757
Email : regr@admin.iisc.ernet.in / roff@admin.iisc.ernet.in
TATA INSTITUTE OF SOCIAL SCIENCES
www.tiss.edu
Established in 1936 as the Sir Dorabji Tata Graduate School of Social Work, the Tata Institute of Social Sciences (TISS)
was recognised as a Deemed University by the University Grants Commission in 1964. The Institutes main campus is in
Chembur, in Mumbai. It also has a campus located at Tuljapur, Osmanabad District, Maharashtra, and is currently engaged
in setting up campuses in Hyderabad and Guwahati, responding to invitations from the respective state governments.
TISS currently offers a graduate programme in Social Work; postgraduate programmes in Social Work, Disability Studies
and Action, Human Resources Management & Labour Relations, Globalisation & Labour, Social Entrepreneurship, Health
Administration, Hospital Administration, Public Health in Health Policy, Economics and Finance, Public Health in Social
Epidemiology, Elementary Education, Development Studies, Counselling, Womens Studies, Disaster Management, Media
and Cultural Studies, Habitat Policy and Practice and Rural Development; pre-doctoral and doctoral programmes; and
a range of diploma and certicate courses. TISS is organised into six schools (Social Work, Social Sciences, Management
and Labour Studies, Health Systems Studies, Habitat Studies and Rural Development) and four centres (Lifelong Learning,
Media and Cultural Studies, Research Methodology, and the Jamsetji Tata Centre for Disaster Management).
TISS is establishing campuses at Hyderabad and Guwahati and already offering diploma and short-term programmes.
These campuses will start offering teaching and research programmes from 2012. The Tuljapur campus established in
1986 is now fully developed and offering undergraduate and postgraduate programmes in Rural Development.
The Institute also offers several diploma, certicate and short-term training programmes to build capacity of personnel
from government and non-governmental organisations, and has established collaborative research, student and
teacher exchange programmes with 32 universities and institutions in Europe, North America, Latin America, Africa
and Asia. Its outreach programmes are located all over India including Andaman and Nicobar Islands, Ladakh and
North-Eastern India.
Contact : Director,Tata Institute of Social Sciences, V.N. Purav Marg, Deonar, Mumbai-400 088, India.
Tel : +91-22-2552 5000 Fax : +91-22-2556 5050 E-mail : sparasuraman@tiss.edu
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Main campus in Mumbai
Tuljapur campus
corporate
sustainability
Jamshed Bhabha Theatre
Tata Theatre
NATIONAL CENTRE FOR THE PERFORMING ARTS (NCPA)
www.ncpamumbai.com
Established in 1966 with the help of a generous grant from the Sir Dorabji Tata Trust, the National Centre for the Performing
Arts (NCPA), Mumbai, exists to provide leadership on a national level as Indias premier performing arts, research and
training centre through the presentation of Indian and international art forms, the promotion of artistic excellence, and
the preservation of Indian and international cultural heritage.
The NCPA curates and presents more than 500 events each year across all major art forms, notably Indian and Western
Classical Music, Theatre, Film, Dance and Visual Arts. Besides providing a platform to external artistic groups, NCPA by
itself has created and sustained a major body of artistic work on an ongoing basis through its own artistic properties
and events. Notable amongst these is the Symphony Orchestra of India (SOI) Indias rst fully professional symphony
orchestra started in 2006 which has the great international violinist, Marat Bisengaliev, as its Music Director.
With major initiatives in the area of arts education, the NCPA acts as a national catalyst for all forms of art and cultural
development. Initiatives include seminars, workshops, master classes, music education programmes for young children,
guided listening sessions, in-depth interactions and lecture demonstrations.
The NCPA ranges over a large campus covering 27,000 square metres that offers exible facilities to suit every cultural
activity, including ve modern theatres :
Jamshed Bhabha Theatre : 1109 seats, equipped with facilities to stage Western operas and ballets, Indian classical
music and large scale musicals.
Tata Theatre : 1010 seats, with for the rst time in India, special acoustics of short duration reverberation time in an
innovative, fan-shaped auditorium.
The Experimental Theatre : 285 seats, an innovative modular space enabling exibility for production, design and
presentation.
Dance Theatre Godrej : 185 seats.
Little Theatre : 114 seats, a multi-purpose recording auditorium for lm screenings, talks and seminars.
Other facilities include : The Centre for Photography as an Art Form; the Piramal Gallery; music and dance practice rooms;
reading and listening libraries; a modern studio for archival documentation of dance, drama and music; a computerised
music research laboratory and four beautiful open-air venues with capacity ranging from 50 to 1,000.
The NCPA also has an audio-visual archival vault with a collection of over 5,000 hours of recordings and theatre research
material with a computerised data bank for easy retrieval. It is developing from its own resources a modern video and
audio recording infrastructure for its chosen performances and for creating a bank of DVDs and CDs. As a result of
its work in Music Research, the NCPA is recognised as a Scientic and Industrial Research Organisation (SIRO) by the
Government of India.
Contact : Director - Sales & Marketing, Administration, National Centre for the Performing Arts, Nariman Point, Mumbai-400 021, India.
Tel : +91-22-6622 3737, 2283 3838, 2283 3737 Fax : +91-22-6622 3830, 2284 5350, 2284 0633 Email : marketing@ncpamumbai.com
The NCPA Complex
The Tata Group was the rst industrial house to encourage sporting talent in India. The Groups interest in sports traces
its roots to its founder, Jamsetji Tata. When the city of Jamshedpur was being planned in the early 1900s, he had the
vision to realise that sports is an integral part of any city plan and wrote to his sons to ensure that the city had wide
streets, lots of trees, and grounds for cricket, hockey and football.
JRD Tata encouraged sportspersons in the Group, enabling several Tata employees to play a sport and excel in it and earn
laurels for the group. It was under his charge that the Tata Sports Club came up (in 1937) as the channel for sportsmen
in the group to nd their expression. The Club, a Group effort involving employees from different companies, was
supported by people who were either employees or on contract with a Tata Group company.
The Tata Group has considered a range of sport as worthy of support. The Tata Football Academy, the Tata Archery
Academy and the Tata Steel Adventure Foundation are some initiatives promoted by the Group engaged in identifying
and inducting talented youth and providing coaching and training facilities.
Over the years, the support of the Group has been instrumental in the rise of several international sports stars in virtually
every game including cricket, hockey, badminton and athletics. In its honours list, the Group includes 43 Olympians,
ve world champions, 38 Asian Games and Asian Championships winners, eight Commonwealth Games winners, eight
Padma Shree awardees and 28 Arjuna awardees.
SPORTS
www.tata.com
Contact : Joint Hon. Secretaries, Tata Sports Club, Fort Chambers, Homi Mody Street, Mumbai-400 001, India.
Tel : +91-226665 7568 Telefax : +91-226665 2612
Tata Football Academy
Tata Archery Academy
JRD Tata Complex, Jamshedpur
108
109
corporate
sustainability
Contact : Vice President, Group Corporate Sustainability, 2nd Floor, Fort Chambers C, Tamarind Lane, Fort, Mumbai-400 001, India.
Tel : +91-22-6665 7483 Telefax : +91-22-6665 7484 Email : tcci@tata.com
TATA COUNCIL FOR COMMUNITY INITIATIVES
www.tata.com
The Tata Council for Community Initiatives (TCCI) was formed to evolve a common direction for Group companies initiatives in
community work, to synergise their work, and to optimise the Groups contribution to Indias development.
As the Groups nodal agency on corporate sustainability, TCCI facilitates initiatives of Tata companies related to environmental
management, biodiversity issues and community development, particularly employee volunteering, by facilitating networking
among representatives from over 40 companies. These initiatives are taken up with a view to bring about a holistic and sustainable
change. Similarly, external stakeholders Central and State governments, NGOs and development agencies nd a one point
contact in the TCCI to work with the Group on the larger themes of development.
In its focus on facilitating volunteering, TCCI encourages Group companies with specic technical know-how to offer their services
to those in need and also design and implement programs in the specic areas of health, education and issues concerning
women and children.
The TCCI has set up regional groups in cities where Tata companies have a signicant presence, and employees are encouraged
to volunteer with NGOs and the communities in their vicinities. In all, over 28,285 corporate volunteers are registered from the
companies.
The TCCI enables the Group to action its corporate sustainability by evolving a set of guidelines that form a Tata approach by
which individual companies can work more cohesively for the betterment of the community.
The TCCI has developed a Tata Index for Sustainable Human Development, in partnership with the UNDP, to provide a common
and measurable template for the companies performance in aiding sustainable human development. The TCCI represents
Tata as Focal Point for India of UN Global Compact, USA; and its representative has been invited to be on the boards of Global
Reporting Initiatives, Netherlands; Social Accountability International, USA; AccountAbility, United Kingdom; and, Bureau of
Indian Standards & ISO SR 26000, India.
Capacity building training going on at Mithapur
AMBA helps employ intellectually challenged people that
TTSL ofoads of its back ofce work thus making them part
of the value chain of abundance!
Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages
products & services index
Advanced Materials
Composite Products for the
Aerospace Industry 19
Defence and Industrial Composites 19
Agrochemicals and Agricultural Services
Agro-nutrients 89
Agronomy Services 90
Agrochemicals 91/92/93
Agrochemicals Exports 91
Agrochemicals R&D 93
Fertilisers 88/89/90
Formulations 91/92
Insecticides, Fungicides, Herbicides 91
Phosphatic Fertilisers 88/89
Plant Growth Nutrients and Seeds 91
Urea 88/89
Air Conditioning and Refrigeration
Air Conditioners 32/33
Heating, Ventilation, Air Conditioning
and Refrigeration Applications 32
Refrigerators 32
Water Coolers and Dispensers 32

Automobiles, Auto Assemblies
and Auto Components
Auto Components 11/27/28/34
Automotive Batteries 29
Axles 26/35/96
Buses 22/25/26/97
Bus Body Building 95/99
Command and Control Systems 29
Commercial Vehicles: Small, Light,
Composites (sheet moulded
and bulk moulded) 29
Factory Automation Solutions 26
Functional Plastic Parts and Systems 29
Gear Boxes 26
Hatchback 24
Heat Exchangers 29
Horse Power Engines 26
Luxury Saloons 24/26
Medium and Heavy 25/97
Mixers 25/30
Multi-purpose Vehicles 25
Passenger Cars/Vehicles 24/27/95
Pick-up Vehicles 22
Plastic Interiors & Exteriors 28/29
Seating Systems 29
Sedans 24
Special Application Vehicles 25
Stampings and Assemblies 29
Station Wagons 24
Suspension Systems Truck and Bus 29
Tippers 25/35
Tractor Trailers 25
Trailers 35
Trucks 22/25/30/32/97
Utility Vehicles 22/24
Visioning Systems 29
Wiring Harness 29
Automobile and Automotive Services
After Market Operations 27
Automobile Retail 27
Automotive Engineering Services 45
Concept, Design and Detailing 29
Engineering and Design 26
Knowledge-based Engineering 29
Logistic Services 27
Management Services 27
Plastics and Sheet Metal Tool Design 29
Processing Systems
Automotive Applications 35
Simulation and Optimisation 29
Design and Development 29
Product Lifecycle Management 26
Chemicals
Carbide de-sulphurising
compounds 16
Cooking Soda 88
Phosphatic Fertilisers 88/89
Pigments 16
Soda Ash 88/89
Sodium Bicarbonate 88
Construction Equipment
Agricultural Equipment 30
Asphalt Compactors 30
Asphalt Road Resurfacing Technology 30
Backhoe Loaders 30
Construction Equipment 26/30/33
Concrete Equipment 30
Crawler Cranes 30
Dumpers 30
Hydraulic Excavators 30
Motor Graders 30
Soil Compactors 30
Transit Mixers Trucks 30
Tunnel Boring Machines 30
Undercarriages 30
Vibratory Compactors 30
Wheel Loaders 30
Consumer Products
Bottled Water 76/77
Cappuccino 78
Cocoa 78
Coffee 77/78/79/84/94
Eyewear 80/81
Footwear 84/98
Hot Chocolate 78
Iced Teas 77/78
Jewellery 80/81/82
Leather and Leather Products 98
Salt 88/89/90
Spices Teas 77
Tea Bags 77/96
Tea Concentrates 77
Tea Flavoured and Herbal 77/78
Watches 80/81/82
Water Purier 88
Consumer Products Retailing
Apparel 84
Books and Music 84
Consumer Electronics 83/84
Curios 84
Food, beverages 84
Footwear and Accessories 84
Furnishing 84
Gaming 84
Groceries 84
Health and Beauty Products 84
Home Accessories 84
Music 84
Movies 84
Stationery 84
Toys 84
Vegetable, Fruits, Dairy Products 84
Drugs
Drug Discovery R&D 93
Engineering Services
Building Management Systems 32
Engineering and Design Services
Automotive, Aerospace 45
Engineering Services Outsourcing 44
EPC Services 31/67
Factory Automation Solutions 26
Precision Engineering 80/81
Water, Efuent and Sewage Treatment 32
Water Pollution Control 32
Financial Services
Advisory Services 10/70
Asset Management 70
Commercial Finance 71
Consumer Loans 71
Fund Management 65
General Insurance 69
Health Insurance 69
Infrastructure Finance 71
Investment Services 71
110
111
Products & Services Pages Products & Services Pages Products & Services Pages Products & Services Pages
Life Insurance 69
Portfolio Management 70
Private Equity 71
Project Finance 71
Ticketing 71
Visa & Passport Facilitation 71
Hardware and Electronics
Electronics Mega Stores 83
Hotels and Hospitality
Air Catering Services 64
Hotel Chain 64
Hotel Management Training 64
Hotels Business, Luxury, Leisure 61/62/94
Luxury Serviced Apartments 64/66
Luxury Yachts 64
Palaces 62/64
Private Jet Operations 64
Restaurants 62
Spa 64
Industrial Machinery and Equipment
Engineered-to-order
Equipment and Systems 17
Machine Tools 26
Textile Machinery 33
Industrial Infrastructure EPC Projects 31
IT and IT-Enabled Services
Business Process Outsourcing (BPO) 38/39
Business Solutions 38
Business Support Services 48/94
Consulting 38
IT Infrastructure Services 38
IT Services 38/95
Product Lifecycle Management (PLM) 26
Software Development 38/42
Visual Effects 43
International Trading 94-99
Logistics
Freight Forwarding and
Chartering Services 16
Material Handling and Port
Operation Services 16
Material Handling Equipment
Fork-lift Trucks 32
Solutions for Material Handling Equipment 35
Media and Entertainment
Satellite Television Services 49
Power
Power Generation (thermal, hydro, solar,
wind), Transmission, Distribution
and Trading 56-59
Power Technologies 56
Power Trading 58
Railway Wagon Manufacture 95
Retail Chains
Consumer Electronics Mega Stores 83
Hypermarket 84
Lifestyle Retail Stores 84
Telecom Retail Chain 50-51
Services Miscellaneous
Economics and Business Research 73
International Logistics Solutions 68
Management Consultation 72
Value Added Services 68
Real Estate and Infrastructure
Affordable Housing 66
Development of Properties Residential,
Commercial, Retail 66
Fund Management Real Estate Projects 65
Luxury Housing 66
Infrastructure Development 35
Real Estate and Infrastructure 65
Warehousing Solutions 68
Renewable Energy
Solar Cell 58
Solar Photovoltaic Products
and Systems 57/59
Solar Plant 59
Solar Power Solutions 59
Solar Water Heating Products 59
Steel Products and Services
Bearings 14/74
Cold Rolled Coils 14
Cold Rolled Sheets 14
Contemporary Construction Material 14
Construction Rebars 14
Crude Steel 14/15
E-Commerce 16
Engineered-to-order Equipment 17
Ferro Chrome 17/95
Galvanised Corrugated Sheets 14
Galvanised Wires 14/17
Hot Rolled Coils 14
Hot Rolled Sheets 14
Long Products 15
Pig Iron 16
Refractories Exports 19
Refractories Management 19
Refractories Manufacture 18
Refractories Solutions 19
Rolls 16
Sponge Iron 16
Steel Trading 95/97
Tinplate 15
Tubes 14
Wire Rods 14
Mining
Mines Iron Ore, Coking Coal,
Chrome Ore 14/15
Mines Limestone, Quartzite, Plastic Clay 17/19
Telecom Products and Solutions
Bandwidth 50/53/97
Broadband 50/51
Business Transformation 52
CDMA Services 50
Content/Applications
Mobile and Broadband 50/51
Calling Card 50
Converged Voice 52
Connectivity Solutions 52
Data Services 50/52
Dial up Internet 50
Domestic Long Distance Services 52
Enterprise Solutions 45/65
Global Ethernet Services 52
GSM Telecom 51
Hosting and Storage 52
Managed Data Networks 50
Managed Network Connectivity 52
Managed Security 52
Managed Collaboration 52
Net Telephony 50
Infrastructure Services 50
International and Domestic
Private Leased Lines 52
Internet Services 50
IP/MPLS VPN 50
International Toll Free Service
and Account Calling 50/52
Leased Lines 50/52
Telephony Services Fixed 50
Telephony Services Fixed Wireless 50
Telephony Services Mobile 50
Telecommunication Solutions 50
Telecom Towers 59
Transmission 52
Satellite Earth Stations 50
Submarine Cable Network 52
Voice Services 52
VSAT Solutions 50
Wi-Fi 50
Wireless Mobile Broadband 51
Wireline Services 51
Por more information on the Tata group contact :
Group Corporate Affairs
Tata Services Limited
8ombay House 24 Homi Mody Street Port Mumbai 400 00l |ndia
Telephone : +9l-22-6665 8282
Pacsimile : +9l-22-6665 8l60
Lmail : cadtata.com www.tata.com
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Tata Group Brochure

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