Virginia V.

King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

Objective: To ensure an entry-level position in a professional environment, where I can utilize my

skills in administration, executive receptionist and customer service.

Summary:
• Team player.
• Well organized and detail oriented.
• Adept at multi-tasking, adjusts well to fast-changing situations.
• Experienced with Microsoft PowerPoint, Word, Outlook, Excel, Keyboard and typing 55-60 wpm.
• Ability to interface effectively with all levels of management and clients.

Professional Experiences:

Charapp & Weiss, LLP – Legal Receptionist/Administrative Assistant – March 2005 – August 2008

• Promptly answered all incoming calls with proper telephone etiquette; must sound professional,
credible, pleasant, and sincere. Ability to answer multi-phone system with voicemail, and set up
multi-conference calls.
• Had great strong polite phone manners with friendly and assistant directional concern.
• Handled high volume copying, and distribute all incoming and outgoing facsimiles.
• Sent and accepted emails to and from employees for important in office messages.
• High use of Vista-Microsoft Outlook in ECap system/Mindshift, and internet researches
• Did basic troubleshooting with office machines such as copier, fax, phones, and
computers.
• I demonstrated coordination and organizational and use my abilities necessary to be
efficient in administrative systems.
• I used thorough organizational skills for prioritizing workload daily.
• Did spreadsheet monthly reports for client’s accounts and meter reports.
• Opened and distributed mail, and manage all incoming UPS, FedEx and US Mail.
• Prepared Federal Express labels and envelopes for attorneys, paralegals and staff.
• Did automatic requests to accounting for US Post Office to refill postage meter and order supplies.
• Reported any office equipment malfunctions to the proper maintenance company.
• Ordered office and kitchen supplies, including food; do weekly inventory check of each work area.
• Operated computer fax, computer copier, computer stamp machine, and office computer.
• Typed (wpm 55-60) documents or correspondence using Word, Excel, and use of PowerPoint.
• Did monthly accounting closing reports in Microsoft Excel, open directories in the computer
system, and data entry in the firm database as requested. Prepare storage labels for files.
• Supported attorneys, managers and paralegals on various assignments as required.
• Maintained files and other administrative records, as well as make preparations for conference
meetings.
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 Virginia V. King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

• Opened office and accounted for all things to be in place and secure.

• High advocate of cleaning maintenance of immediate office area and the up keep of office
throughout entire firm and kitchen, and ladies room facility.
• Responsible for firm credit cards for payments on lunching/supplies and authorized to sign.
• Handled maintenance requests for building and office systems

Department of Homeland Security/FEMA – Human Resource Specialist GS-5– September 2004 till
Cadre ended 2007

• Conducted telephone interviews with applicants according to procedures and entered information
into a complex database in order to register applicants for disaster assistance.
• Provided information and explained various disaster programs to applicants using a basic
knowledge of assistance programs administered by federal, state, and local governments and
volunteer organizations.
• Determined the status of applications for assistance by researching case information into a
computerized database (such as FEMA's National Emergency Management Information System).
• Updated applicant contact information using knowledge of Privacy Act constraints when discussing
applicant cases with third parties.
• Communicated orally in order to obtain information from persons who may be distraught due to the
effects of a disaster and provided effective customer service.
• Worked as part of a team and communicated with different levels of management and employees in
order to process several applications during short periods of intense work.
• Used Vista-WordPerfect, Excel and PowerPoint, type 55-60 wpm and input data.
• Determined eligibility status of applicants who have registered for disaster through FEMA.
• Determined eligibility status, my responsibilities included calculating award amounts in the
appropriate categories of assistance.
• Prepared correspondence to be sent to applicants informing them of our decisions regarding their
request for assistance. Registration Intake, HELPLINE, Appeals, and Recertification.
• Received training and awards for achievements.

S & C Productions, Inc. (Limousine/Hospitality (Catering) Company) Executive Assistant

Director/Executive Receptionist- January 1992 – present (started FT 1992 - currently work PT from
1997-present)

• Store/Office Executive Assistant/Office Manager/Concierge/Field Manager-

Supervisor/Executive Receptionist/Dispatcher.

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 Virginia V. King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

• Perform a wide variety of executive secretarial and administrative duties as required by daily
operations.
• Conduct daily sales contracts for Limousine or Catering service (awarded certificate for
“Outstanding Sales”). High volume of successful open and close contracts.
• Knowledge of convention centers for sales promotions and public directions for way-
finding questions from customers.
• Licensed driver of companies Limousines, cars and trucks.
• Sales supervisor for approximately 10 employees.
• Promoted and sold Limousine contracts/closed deals – handled cash daily-to account
• Responsible for records receivable/payable. Responsible for hiring and terminating employees.
• Coordinated events/distinctions/programs. Responsible for knowledge of licensed regulations and
law. Received awards and commendations.
• Scheduled meetings/attended board meetings/clubs.
• Travel 6-10 times a year – throughout US, for 3-7 day periods.
• Used office equipment such as zerox machine, computer fax machine, and keyboarding/typing
wpm 55-60. Conducted payroll and issue employees checks.
• Used customer service relations daily to service clients and to promote the company.
• Operated switchboard phone and dispatched call assignments to drivers.
• Use Vista-WordPerfect, Excel, PowerPoint, typing wpm 55-60, and data entry.
• Sold limousine/catering contracts (opened & closed deals)
• Host/Concierge - assist with catered events/parties
• Assist with preparations of foods and specialty orders and décor setups
• Managed public event catered set-ups, as well as weddings, funerals, showers (vary) and other
events.
• Strong customer service association with new clients for catering contracts.
• Make arrangements and reservations for dining, tours, travel, entertainment, future
accommodations, gifts, sporting events.
• Receive training, awards, and bonus money for outstanding achievements.
• Coordinate office activities and schedules; develop and recommend office procedures and systems;
ensure smooth office operations.
• Review and summarize miscellaneous reports and documents; prepare background documents as
necessary.
• Research and analyze routine administrative projects; prepare first draft reports on routine
administrative matters.
• Receive and distribute incoming mail; review and evaluate mail.
• Process payment of invoices.
• Independently respond to letters and general correspondence of a routine nature;
• Make travel arrangements for Director; maintain appointment schedules and calendars and arrange
meetings and conferences.
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 Virginia V. King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

• Attend Management meetings and take minutes, as directed by the Director.

W.E. Ritter Early Childhood School – Assistant Executive Director/Administrative

Assistant/Logistician – December 1996 – December 1998

• Office Manager/Supervisor of all administrative staff and 30 teachers.

• Coordinator, orchestrate and organized logistically all office and other office affairs.
• I demonstrated coordination and organizational and use my abilities necessary to be
efficient in administrative systems.
• I used thorough organizational skills for prioritizing workload daily.
• Monitored work habits of staff and conducted evaluations.
• Typed/Keyboard, filing, record/bookkeeping. Scheduled and attended board meetings.
• Supervised school transportation bus drivers (10 drivers).
• Set up parent’s meetings/counseling sessions. Volunteer for school activities.
• Organized educational curriculums. Received award certificate and commendations.
• Interviewed new employees for hire. Responsible for hiring and terminating employees.
• Filled requisitions for supplies, Responsible for knowledge of state laws for school to operated
under the state laws. Maintained record and reports of Staff and students.
• Organized school trips and workshops for employees. Word, Excel & PowerPoint–typing wpm 55.
• Operated all office machines such as; copier, fax, multi-line phones, paging system, and walkie-
talkie communication system to contact bus drivers to give instructions or to resolve incidents.
• Attended in-service training or outside training classes/sessions.
• Received training, awards and bonuses.

D.C. Department of Corrections – Correctional Officer/Administrative Assistant f/Deputy Director –

April 1987 – November 1996

• Uncertified/non uniformed Drug Treatment Officer/Counselor for 30 inmates for rehabilitation.

• Transport Officer in Buses and Vans to court (state-to-state).
• Worked as Control Center Officer (major security point) Maximum/Medium Security
• Administrative duties: Keyboard/typing recordkeeping, WordPerfect, data entry, filing, and
switchboard. Supervised inmates on transports with US Marshals
• Assigned as Administrative Assistant to Major, Prison/Jail Administrator/Assistant Director.
• Supervised inmates in holding cells and in the court rooms for hearing or trial.
• Trained approximately 1,000 new officers. Transported inmates to medical facilities.
• Secured federal prisons as Tower Officer (armed). Control Dispatcher.
• Volunteer with inmate programs/events. Received award certificates and commendations.

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 Virginia V. King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

• Attended in-service and other training sessions or seminars. Conducted searches, seized and
investigations. Wrote incident reports and counseled inmates. Controlled riot situations, escapes
and fights. Conducted security searches for contraband on inmates or their property.
• Conducted pat-down searches on visitors entering prison facilities to control any contraband from
entering facility. Controlled inmate commissary and property. Supervised inmates during
recreation.
• Secured prison for control count 3-4 times daily and physically conducted counts. Secured prison
facility for locked down of units/high maximum units.
• Worked holding cells and maximum security cells. Wrote recommendations for inmates for custody
release. Received Firearm training yearly, and other defense training.
• Armed officer on outside perimeter and towers – Patrolled perimeter
• Assigned as supervisor for detail inmates outside of facility (off prison grounds)
• Prison U.S. mail as Officer in Charge, and supervised 2-3 officers in the mailroom.
• Assorted/distribute incoming mail from US Post Office and outgoing mail, and also responsible to
pick up mail from local U.S. Post Office and drop off. Planned inmate curriculums in school or
work programs.
• Received in-service training, travel training and awards/certificate for achievement.

Education

• Barr Business College (Executive Secretary classes) - 1981

• University of the District of Columbia (UDC)- 1989
• Allied Career Training (Medical School) – 2001

Other skills in as a Customer Service employee, Sales Representative, Security Officer and Special
training and licensed held

Skills; Sales manager/person, Leasing manager assistant/leasing consultant, Trade Show and
Convention Center Manager (local, state-to-state and national (licensed), Quality merchandise flea
marketer, Sales Supervisor, Office manager, Retail sales, Public speaking, Dis-jockey and Radio host,
Model, Entertainment and Production Manager (10+ yrs music/club experience), Sole Proprietor,
Work at Macy’s and Hecht’s-sales associate, Writer, Customer Service Representative, Record-
Keeping, Self-defense, Telephone switchboard operator, Dispatcher, Car salesperson, Executive
Receptionist, Clerical Assistant, Prison Post Office Supervisor -mail clerk/sorter, Event staff person
Usher, Telemarketer, Cashier, Production coordinator, Poetry writer, Keyboarding/typist (55-60
wpm), Vista-Windows 95, Microsoft WordPerfect, Microsoft excel, Microsoft power point, Microsoft,
Outlook, Adobe reader, Office organizer, Notary.

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 Virginia V. King
3503Brightwood Court, Fort Washington, Maryland
(301) 248-7851
kingvirginia@yahoo.com

Private sector Security Officer with 4 years of experience, Corrections Officer (9+ years) Military
(ROTC Drill Training Instructor/Counselor-Sergeant, Security patroller, CPR and First Aid, criminal
investigations experience, weapon use, Licensed Corrections driver (court buses/trucks/cars), policed
prisons and installations for security

Training and licenses held: Va DMV, MD MVA, Corrections and Security, CPR and First Aid and
Fire Arms

References upon request: