August 2011 Dear Valued Cardholder, Greetings from BPI Express Credit!

In line with BPIs commitment to make things easier for our customers, we are upgrading our card system and will be enhancing the format of your credit card statement effective August 2011. Kindly refer to the next page for a sample of the new statement of account. In your new statement of account, you will notice the following changes and enhancements: 1. Your Regular and Special Installment Plan (SIP) limits will be combined to form just one credit line, which will be called the Credit Limit. You now have the flexibility to utilize your Credit Limit for regular or installment purchases, or a combination of both, as long as you do not exceed your total available credit limit. Buying on installment is now easier no need to call to request for reallocation from your regular limit to your SIP limit! The computation of your minimum amount due remains to be 5% of your regular purchases plus the total monthly amortization on your installment transactions. 2. Now, you can view a summary of your outstanding balances per card on the first page of your statement. The first page will continue to reflect your Total Amount Due, Past Due Amount, Minimum Amount Due and Total Outstanding Balance. 3. Credit card transaction details will still be found on the succeeding pages of your statement, and are presented per card with the corresponding cardholder name. Transactions of your supplementary cardholder/s will continue to be reflected separately. Account transactions such as payments, finance charges, late charges, and other fees will be displayed separately under the corresponding credit card type where the charges are being billed. 4. Rewards Summary a. Your Real Thrills Rewards points will now reflect the points earned, points redeemed and available points for redemption. b. For BPI SkyMiles and BPI SkyMiles Platinum MasterCard, total miles earned for the current statement will still be reflected. c. For Petron-BPI MasterCard, you may now view the total rebates earned for the current calendar year. It is our hope that these enhancements will lead to improved customer experience for you, our valued cardholder. Should you have questions or feedback, please call us at BPI Express Phone 89-100 or email us at expressonline@bpi.com.ph. Thank you for your continued patronage. Sincerely,

SVP Maria Cristina L. Go Cards Issuing Business Division

A. Definition of Terms
1 CREDIT LIMIT
The maximum amount of credit granted to a customer regardless of the number of BPI cards owned. The principal cardholder shares his Credit Limit with his supplementary cardholder/s.

IMPORTANT INFORMATION

TOTAL AMOUNT DUE

The sum of previous balances, purchases and/or cash advances, monthly amortization for installment purchases, finance charges, late payment charges and other fees less total payments and credits made for the account.

CUSTOMER NUMBER STATEMENT DATE PAYMENT DUE DATE

1

020100-4-00-5229307 November 12, 2010 December 22, 2010 150,000.00 124,177.74 8,368.38

CREDIT LIMIT TOTAL AMOUNT DUE MINIMUM AMOUNT DUE

PAST DUE AMOUNT

Minimum amount due or a fraction of the minimum amount due from the previous statement of account that remains unpaid as of current statement date.
Card Type Delta Skymiles Petron Blue Delta SkyMiles Platinum Gold Mini-Edge Edge Classic Co-brand No Frills e-Credit Previous Balance 3,000.00 18,352.13 6,494.36 0.00 6,200.00 500.00 39,446.14 48,531.54 0.00 0.00 2,170.50 (-) Payments / Credits and Rebates 500.00 2,000.13 324.72 0.00 2,000.00 300.00 2,614.79 2,426.58 0.00 0.00 1,000.00 (+) Purchases and Advances 0.00 819.40 0.00 0.00 1,700.00 0.00 0.00 3,519.00 0.00 0.00 0.00 (+) Installment Due 0.00 1,250.00 0.00 0.00 0.00 0.00 0.00 933.33 0.00 0.00 0.00 (+) Finance Charges and Other Fees 102.50 554.59 220.10 0.00 220.10 170.50 1,080.13 1,439.54 0.00 0.00 170.50 (+) Late Payment Charges 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Amount Due 2,602.50 18,975.99 6,389.74 0.00 4,590.10 370.50 37,911.48 51,996.43 0.00 0.00 1,341.00 124,177.74 0.00 8,368.38 10,599.98 134,777.72

MINIMUM AMOUNT DUE

5% of the total amount due for the regular purchases plus the monthly amortization for installment transactions, if any.

UNBILLED INSTALLMENT AMOUNT

The total installment amount that remains outstanding as of current statement date.

2 3 4 5 6

TOTAL OUTSTANDING BALANCE

The sum of the total amount due and unbilled installment amount as of current statement date.

Total Amount Due Past Due Amount Minimum Amount Due Unbilled Installment Amount Total Oustanding Balance

REAL THRILLS REWARDS

You earn one (1) Real Thrills Rewards point for every P35 spent using your Classic, Blue MasterCard, Gold MasterCard and e-Credit MasterCard. You earn 1 point for every P50 charged to your BPI Edge MasterCard and Corporate MasterCard. Points reflected on your statement include previous points earned, points earned and/or adjusted, points redeemed and/or adjusted as of current statement and points available for redemption.

MILES EARNED THIS STATEMENT

You earn 1 mile for every P45 charged to your BPI SkyMiles or BPI SkyMiles Platinum MasterCard. Miles reflected are as of current statement date only. To inquire on your total available miles, you may access www.delta.com or call their hotline at (632) 841-8800.

TOTAL REBATES EARNED

You get 3% rebate for fuel transactions done at participating Petron gas stations. Rebates reflected are as of current calendar year.

B. Sample of Transaction Details

BPI DELTA SKYMILES MASTERCARD

10

TRANSACTION DATE
Date when a particular purchase was made.

10

11
Transaction Date September 30 September 30 Payment - Thank You Finance Charge Previous Balance Past Due -500.00 102.50 3,000.00 3,902.50 0.00 0.00 Post Date Description Amount

11

POST DATE
Date when the transaction was posted to your credit card account.
548809-3-92-7237568 - JUAN MIGUEL

12

Ending Balance Unbilled Installment Amount

12

ENDING BALANCE
The sum of the previous balances, past due balances, installment amortization, and finance charges less payments, rebates and/or credit adjustments per BPI card.

October 10

October 10

Cash Advance Cash Advance Fee

1,000.00 300.00

PETRON-BPI MASTERCARD Transaction Date September 22 September 22 Payment - Thank You Finance Charge Previous Balance Past Due Ending Balance Unbilled Installment Amount 548809-3-91-7865821 - JUAN MIGUEL Installment Purchase: October 5 October 5 October 5 November 5 November 7 October 5 October 5 March 11 October 5 November 5 November 7 March 14 ABC Computer : Abenson Mkti : (12 Mos.) (6 Mos.) 3,000.00 5,000.00 250.00 500.00 1,250.00 40.00 -2,500.00 554.99 18,352.13 0.00 18,031.51 7,750.00 Post Date Description Amount

Installment Amortization: ABC Computer : 01/12 Abenson Mkti : 01/06 Ansons Mkti : 08/12 Fuel Rebate