IT Infrastructure Sheet B - Network & Connectivity

Question
Campus LAN What type of Network is installed in your Campus or Offices? Cisco / 1 Nortel / HP, Dell or Hybrid? 2 Can you share your enterprise network diagram with us? How many sites do you have? How many of these sites need to be 3 connected to corporate network? Do you need all the sites to have direct access to other sites or via head 4 office? How is your current support and project team structure? Have you 5 implemented ITIL or any other support framework/standards? Do you have a centralized operation processes and an updated 6 knowledge database? What are your current challenges, issues, and risks in Network 7 management area? How many users currently using your campus LAN? How do you plan 8 for no of users in next 3 years. 9 What is number of remote access / mobile users? How many switches do you have at DC and LAN for user/server 10 connectivity. Please provide a make and model details as well. Is your current campus LAN cabling is certified from structured cabling 11 vendors like Systimax / Panduit etc? 12 How many new users do you expect / plan in 3 years 13 How many VLANs have been configured in your corporate network? Do you have any devices those are leased / rented from any service 14 provider / vendor? What are current issues faced by your IT team a. LAN issues 15 b. WAN issues c. VoIP issuesd. d. wireless LAN issues e. VPN issues Do you have maintenances contract with OEM vendors for all 16 equipments / devices? What is your current network support window coverage? How does your 17 escalation matrix works? Is your current LAN implementation supports 10Gbps speed? If no, are 18 you interested to upgrade existing LAN infra to accommodate 10Gbps speed? 19 Can you share following reports with us please? a. usage utilisation of core switches (CPU, Interface) b. firewalls c.Internet / Intranet routers.

Response

IP Address 1 What is current IP address space used at different sites? Does you current Internet IT infra uses reserved Internet IP address 2 space? (such as from APNIC , ARIN etc) 3 What type of IP routing routing mechanism used between sites? 5 Is there any DR site and appropriate routing has been in place?

Firewall and WAN / Internet Links 1 How is your Network security implemented? ( e.g. Firewall, DMZ) Is there any third party / client access your network? If yes, please 2 network security / access protocol details. 3 Do you have dedicated IPS / IDS in place? a. If yes, have you ever faced any issues? Please provide the 4 make / model details. b. If no, what is your plan to implement and secure your 5 network? 6 What is Internet link capacity and usage rate for last quarter? Do you use remote access VPN to access your corporate network 7 services / email from home? What is acceptable risk level for your organization, in terms of 8 WAN/Internet link, LAN outage in hours/days? Which method / tool has been implemented for load balancing / auto fail 9 over of the WAN links? How many links do you use between sites? Please provide details of 10 each link. 11 Do you terminate Internet and intranet WAN links on a single router? Do you have redudant up links from edge/access switches connected to 12 core swicthes? VoIP /Wifi Do you have implemented wirelless LAN for your campus. If yes, is the wi-fi devices centrally monitored and managed? 1 If no, are you interested to implement wireless LAN? What kind of EPABX does you campus telephone network use, please 2 provide make / model. 3 How many PRIs do you use to connect public telephone network? Do you have implemented VoIP for your campus. If yes, please describe briefly and provide current architecture diagram. A. If no, are you interested to implement VoIP? B. If yes, Have you integrated campus VoIP and public network? DC Environment 1 Please provide DC UPS specifications. 2 Please provide DC cooling system specifications. Please provide Data Center rack details with no of devices and power 3 requirements. Please let us know specifications of DC false flooring and DC falce 4 ceiling. Do you have a smoke detection and fire prevention system in place for 5 DC? 6 What kind of access control system have you implemented for DC? 7