Nirmala K.

Mondal
PUNE: 27171184 98501 52402(KS.Rao)

F.No 201, Sri Sainirmitha, Chakkilam Ayesha mansion, 1-4-881, Rd.No 8, Gandhi Nagar, New Bakaram, Hyderabad - 500 082 : 9394140977, 98662 40977, 9347678899, nirmalakrao@rediffmail.com, nirmalamondal@gmail.com

Skills and Competencies Accomplished trainer and development executive motivated by challenge and rewarded through seamless skills development that synchronizes management visions with employee needs. Designing innovative programs that will boost customer satisfaction and employee motivation. An effective trainer with the notion, "The skill to do comes from Walk the Talk." Areas of expertise include Coaching, Team Building, Management and Supervision Training, Communication and Mentoring. Career Abstracts Create, Design and develop content for training modules from time to time to address specific requirements based on training needs of workforce. Train the people on behavioral Skills, Motivation, Leadership, Interpersonal skills. Training need Assessment, Forecast, Planning, Developing, Implementing and Administering Learning & Development Initiatives. Was Responsible for the whole gamut of training events like Group Induction Programs to New Entrants, Technical training and Soft skills training. Training co-ordination & administration Facilitate workshops on need base and follow up trainings Management of periodic training reports Consistently achieve or exceed quality and training targets. Identify both internal and external training resources and manage vendors for any activities outsourced WORK PROFILE Since September NIS Sparta as Training Efficiency Consultant July 2005 to August 2007 ING Vysya life insurance as Training Manager AP for Alternate Channels. Janurary 2003- June 2005 - AMP SANMAR as Regional Training Manager AP 2 & 3 January 2000 December 2002 - M/s APITCO Limited as Consultant-Training & MAS May 1994- December 1999- M/s. Reed Information Services Ltd - a unit of Reed Elsevier PLC, UK / M/s. Thomas International Publishing Co., A division of TIPCO USA., as Manager- Corporate Accounts

On Job Task Skills

Responsible for training activities conducting induction sessions and imparting product, soft skills training, periodic sales and Motivational trainings to FOS of Alternate Channels of AP.

 Identifying training needs by way of regular meets with the Operations teams. Preparation and circulation of Monthly Training Calendar. Implement and maintain the effective training modules Tracking and analyzing effectiveness of programs delivered and measure performance on the job after training. Was responsible for training for 11 branches and for implementation of training calendars. MIS on training feedback. Ensure accurate, timely efficient analysis of weekly/monthly reports. Ability to use innovative methods of training. Assisting and monitoring field sales calls with advisors. Conducted market surveys, Market studies & investment studies for Government and private clients. Desk & Field research for various project report preparations. Designing and effectively presenting the presentations to clientele. Coordination and conducting various training programs viz., EDPs and skill development trainings. Participated and conducted various seminars and training lectures.

ACHIEVEMENTS
Awarded as OUTSTANDING ZONE TRAINER for the year 1999 and 2000 for Zone 12 of Indian Junior Chamber. Successfully completed 5000 hours of training with around 833 training man days. Successfully developed & conducted various training programs for various departments and corporates. Received Acclaims from Chief Minister of AP for the Tourism Investment study 2003

ACADEMIC PROFILE
Certified Trainer & Facilitator (CTF) from Carlton University. Pursuing ASSOCIATESHIP exam of Insurance Institute of India. AMFI qualified member. Completed PG Diploma in FOREIGN TRADE MANAGEMENT & MARKETING in 1996. Post Graduate in BUSINESS ADMINISTRATION WITH FINANCE specialization from Osmania University in 1994. Graduate in COMMERCE from Osmania University in 1992.

SKILL SETS
* Filled with passion and the ability to connect with audience. *Ability to make sessions participative and interactive. *Team building experience. * Ability to inspire, train, and develop people * Good time management *Needs assessment. * Knowledge of sales techniques. * Adaptive to organizational changes.*Strong background in Corporate, group and concept sales. *Can create courteous, friendly, professional work environment. * Ability to evaluate alternatives and decide on a plan of action.

PERSONAL PROFILE AGE LANGUAGES KNOWN EXTRA ACTIVITIES

& LIASION and for ZONE XII of INDIAN JUNIOR CHAMBER, a global voluntary social : 37 years : Telugu , Hindi & English , Bengali : Served as ZONE CHAIRPERSON Training

organization For Young people.

Date: Place: Hyderabad

Nirmala K Mondal

TRAINING ACCOMPLISHMENTS

Certified trainer and facilitator from carlton University

Served as ZONE CHAIRPERSON- Corporate relations-Laision for Training for the year 2000-2001 for Indian Junior Chamber a global voluntary social organization for young people. Conducted training programs for employees of model group, Shiva shakti group, Saptavandana group, students of ICWAI and MBA. Conducted various sales and notivational trainings for DSAs of retail banking. Organize leadership camps for school and college students. Designed a training module of 6 hours "HOW TO GET WHAT EVER YOU WANT". Conducted training programs/modules for members and non members on various topics viz., Impact Of Success Art of influencing How To Get What Ever You Want Effective Public Speaking Power public speaking Positive Mental Attitude Effective Communication Skills Goal Setting Team building Human relations Sales skills for various sales executives Born to Win Self perspective etc.

TRAINING SKILLS: On job continuous product training and imbibing positive motivation to the participants. Confident to hold the attention of the participants by making sessions lively, interesting and interactive. Good presentations skills with clear delivery of information. Amenable to feedbacks.

Individual level: Self awareness, EQ measurement, attitudinal change, stress counseling, measuring learning motives Group level: Ice-breaking, Team building, decision making techniques, Situational leadership development.
Objective To successfully use my expertise which is the result of Thirteen Years experience in Training, concept marketing, Business Development, Market Advisory Services to further growth of the Organization.

TRAINING OBJECTIVE: To be a professional coach and become an indispensable organizer in entrepreneurial training with effective and penetrable training modules.

KEY FUNCTIONAL AREAS

My masters degree in Business administration & PG diploma in Marketing along with a work experience of Twelve years gave a broader prospective and analytical approach.

Reed Information Services Ltd/ Thomas International Publishing Co

Reed is a division of REED ELSEVIER, UK a global multinational informatics company. The company compiles worldwide trade information for various media viz., print and on internet. Joined in the company as account executive promoted as an assistant territory manager and then as Manager-corporate accounts. Started with frontline marketing and handled the sales canvass plan and sales operations in cities of AP. As Manager - Corporate Accounts, sourced, validated and accumulated information for international databases. Promoted and marketed the concept among various corporates, finalized contracts successfully. Recruited and built a team of sales executives who were allocated the areas and targets. As the team leader operated the sales and marketing activities in entire Andhra Pradesh. Co ordination with team members and with the clientele.

APITCO Limited
Worked as Consultant in Training and Marketing advisory services team. New business generation from existing and new clients by understanding the clients requirements and designing quality proposals. Sourcing the business from various departments for organizing trainings and conducting the training. Involved in & conducted various market studies. Coordinated for organizing various seminars, workshops and training programs. Getting sponsorships.

AMP SANMAR Life Insurance Company Limited

As Regional Training Manager- AP2 & 3 I am responsible for eleven branches. Preparation of training schedules/calendars. Constant on job training on motivation, sales skills, product knowledge and presentation techniques. Product refreshment trainings for existing advisors. Responsible to ensure that the advisors acquire minimum basic skills required. Conducting special level training programs viz., PRISMS II and BORN TO WIN. Schedule, coordinate, and allot refresher trainings to trainers in the team. Conducting "Train the Trainer" Sessions.

ING VYSYA Life Insurance Company Limited

As Training manager for AP, I am responsible for all induction and refresher sessions for entire state. Providing and developing training inputs to support companys initiatives. Ensure all frontline sales persons inducted in terms of Knowledge on industry, company, products and Sales Approach Skills and Process. Ensure branch staff of banking business partners of IVL Alternate Channels are trained on basic knowledge of industry, IVL and products., Schedule training and Arrange facilities for delivery Follow-through of classroom training by handholding the sales teams on-field, for acclimatization with the actual sales environment, by means of call observations, feedback, call demonstrations.

NIS Sparta
As TEC responsible for Concern validation studies, imparting functional and skill efficiency/ management trainings.

I manage my activities with poise and confidence and with amicable team relationships. Other areas of exposure include, taking care of manpower requirement, Screening and selection. Organized Seminars, training programs, Press meets, conferences, conventions.