IP PBX

Datasheet

1001tech IPvox

Discover the true value of communicating with your customers.

IP Telephony Software-Based: Customer Management & Call / Contact Centre Solutions
EzyTouch IP PBX is a flexible, cost-effective and expandable IP PBX solution running on a combination of open-source and commercial-based platforms. Integrating seamlessly with existing analog and E1/T1 & ISDN lines with advanced Voice-Over-IP technology, it allows for dramatic cost savings by reducing or eliminating long-distance toll-charges and reducing wiring costs. The solution is vendor neutral and standards based, allowing you to choose the hardware that best meets your business needs and your budget. The EzyTouch IP PBX provides all standard PBX calling features (call transfer, call waiting, call forwarding etc.) as well as advanced features to allow call centre style handling and distribution of calls. As an interactive Voice Response (IVR) platform, it also allows for the creation of custom database-driven voice applications through a variety of programming interfaces. A flexible scripting environment allows a high level of customisation, and offers the ability to grow with your evolving requirements.

Why EzyTouch IP PBX?

Cost-effective and comprehensive IP PBX solutions. Connects to both traditional PSTN lines and data networks. Flexibility to mix-and-match your choice of hardware. Scalability allows for easy upgrades according to your needs. Cost savings for long-distance calls and elimination of phone wiring. Improve customer service and reduce time spent on each caller.

IP PBX
Specications
Ring Group Music On Hold Music On Transfer Blind Transfer / Supervised Monitored Transfer Do Not Disturb (DND) Voicemail to e-mail Branch ofce support Call detail records (CDR) Caller ID Day & night mode Three-way calling Ring-all / ring groups Follow-me Alerts & notications Announcements Route by caller ID Call screening Call recording Conference bridges Click-to-call Skills-based routing

EzyTouch IP PBX
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Specications
Route by caller ID DIDs Voice prompts Customer caller IDs Extension groups Fax support Hot desking Name directory Dial by name E-mail support Custom caller IDs CRM integration Custom CTI (AGI) Full featured ACD Agent call recording Agent variable log-off Agents shared across sites Graphical cue reports Queue statistic reporting Real-time queue stats Screen pop-up

EzyTouch IP PBX
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Talk to us +603 7722 1001 or e-mail sales@1001tech.com.my For more info, visit us at www.ip--vox.com 1001tech IPvox

Talk to us. We understand your ICT needs.

Subsidiary of: 1001tech Group

1001tech IPvox Sdn Bhd (537018-X) (formerly IPVox Sdn Bhd) Lot 7.16, Level 7, 1 Tech Park, 7 Tanjung Bandar Utama, Bandar Utama, Petaling Jaya 47800, Selangor, Malaysia